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LOCAL SUPPORT (SELF-REFER)

Skip to: Bereavement, Eating DisordersOlder People, Self Harm, Suicide, Sexual Abuse, Domestic Abuse, PTSD, Drug/Alcohol Abuse, Pregnancy, Social Isolation, Anxiety and/or Depression, Disability, Personality Disorders, Young People, LGBTQ, Victims & Witnesses, Other

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Bereavement Services:

  • Lifecraft Suicide Bereavement Support Service - The service aims to ensure information and access to support is available to those bereaved by suicide. The service is available to family and friends in the Cambridgeshire and Peterborough area.
  • Arthur Rank House Hospice, Cambridge - Offers bereavement support to the families of patients who have received care from one of their services. Keith Morrison (Chaplain), Email: keith.morrison@arhc.org.uk, Tel: 01223 675777                                                                                                                        
  • CPFT Bereavement Support Group - These are held on the second Monday evening of each month, but please ring to check the date if you were not at the previous meeting. The meetings take place from 6pm-7.30pm at: Quaker Meeting House 21 Thorpe Road Peterborough PE3 6AB. If you are attending the group for the first time, it’s really important you contact us first so we can get some details from you and have a chat about the format of the meetings. Please give us a ring (details in leaflet link).                                                                                                      
  • The Alan Hudson Day Treatment Centre - The Alan Hudson Day Treatment Centre based at North Cambs Hospital in Wisbech, is a day centre supporting people who are living with a life-limiting illness. They also run a support day three times a year for bereaved relatives.                                                     
  • Cambridge University Counselling Service - This free service is for enrolled students and staff of the University of Cambridge.
  • Anglia Ruskin University Counselling and Wellbeing Service - The Counselling and Wellbeing Service is available to all students at Anglia Ruskin University and offers a free and confidential service to promote mental health and wellbeing.
  • The Compassionate Friends - The Compassionate Friends offer many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – we are here to help. There is currently a support group being held on the first Tuesday of every month in Cambridge for parents who are bereaved by suicide, for more details please contact Rosie at  p.wilson34@ntlworld.com                                                   
  • CPSL MIND - CPSL (Cambridgeshire, Peterborough and South Lincolnshire) Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.
  • Insight - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.
  • Cruse - Cruse bereavement support have several local support services all over the UK. Cruse offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.
  • SANDS - Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to influence policy makers and promote research to reduce the number of babies dying.
  • Petals - Petals (Pregnancy Expectations Trauma and Loss Society) provides a specialised counselling service at Addenbrookes Hospital in Cambridge, Queen Charlottes and St Mary’s Hospitals in London, the John Radcliffe Hospital in Oxford, and Ipswich Hospital. Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.

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Eating Disorders Services:

  • Personalised Eating Disorder Support (PEDS) - A specialist eating disorder charity based in Peterborough, supporting individuals locally and around the country and further afield via our Skype and email services.

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Older People Services:

  • Alzheimer's Society - Provides a range of services for people with dementia, their families and their carers. Click here for a leaflet of their current services in Peterborough. Alzheimer’s Society also has a large range of services across Cambridgeshire and Peterborough, online there is a postcode search facility on the national website.
  • Age UK - The information officers will help with all enquiries relating to older people living in Cambridgeshire.They can provide information or signpost to the appropriate services.Eg: safeguarding, benefits, care, finances, transport, respite, housing, aids & adaptions, bereavement, health and much more with the aim of promoting the health and wellbeing for older people, rights based advice and help you make social connections to reduce loneliness.
  • Carers Trust Cambridgeshire - Carers Trust Cambridgeshire is a network partner of Carers Trust, providing more services and more help for family carers and their families across the county.                                                                                                                                                                                                  
  • The Bobby Scheme - The Bobby Scheme secures homes of victims aged 60 and over, domestic abuse victims and people who feel at risk who are aged 65 and over or disabled residents.
  • First Response Service - A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).
  • CPSL MIND - CPSL Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.                                               
  • Cross Keys Homes Lifeline - The LifeLine personal alarm is a fast and effective way to get help, 24 hours a day. With just the touch of a button you'll be in direct contact with our Control Centre. We can then call your contacts or the emergency services. So you'll know that help is on its way, immediately.
  • Embrace - Support people over 65 in Huntingdonshire to remain independent in their own homes.
  • Centra Support  In the Fenlands - Centra Support provide a free, community support service to anyone over the age of 65 living in Fenland. The service aims to help people live more independently and maintain their accommodation. This service is provided on behalf of Cambridgeshire County Council.
  • East Cambs Older People’s Service - We provide a free, safe and dependable outreach support service for people aged 65 and over living in East Cambridgeshire. We’ll help you to live independently for as long as possible by providing confidential, emotional, financial and practical support. Our fully trained, qualified and friendly staff will visit you in your home and provide you with support on issues.


CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for elderly people:

  • Neighbourhood teams - Neighbourhood teams are the physical and mental health care hub of the local community for over 65-year olds and adults requiring community services. Services include mental health, district nursing, physiotherapy and occupational therapy. Click on the link above for more information.
  • Locality mental health services - Locality mental health services provide mental health support in the community as part of the neighbourhood teams. Click on the link above for more information.
  • Specialist services - Specialist community services include cardiac rehabilitation, CFS/ME, continence, diabetes, dietetics, multiple sclerosis, neuro-rehabilitation, Parkinson's disease, podiatry, respiratory and tuberculosis, speech and language therapy and tissue viability services. Click on the link above for more information.
  • Inpatient wards - We provide a number of mental health inpatient wards as well as physical health wards which provide rehabilitation and end of life care. Click on the link above for more information.
  • Urgent care - We provide three minor injury units in Fenland and Ely and a joint emergency team provides a two to four hour response service for people in their home when they become unwell and need urgent care. Click on the link above for more information.

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Self-Harm Services:                                                                                                                                                                                               

  • Samaritans - We offer a safe place for you to talk anytime you like, in your own way, about what's getting to you.                                       
  • CHUMS - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends. CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults. We support and empower you to overcome your problems through a range of free confidential services. CHUMS can support young adults up to the age of 25 in Cambridgeshire.

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Suicide Services:

  • Samaritans - Whatever you're going through, call us free any time, from any phone on 116 123. We're here round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it's best to call us on the phone. This number is FREE to call. We’re there for people when they need us, which could be any time of day or night. People talk to us for as long as they like, as many times as they like. We don't rush, interrupt or push anyone out of the door. We let people lead the conversation at their own pace. There's no waiting lists, and no assessments.                   
  • First Response Service - A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).
  • Lifecraft Suicide Bereavement Support Service - The service aims to ensure information and access to support is available to those bereaved by suicide. The service is available to family and friends in the Cambridgeshire and Peterborough area.
  • Lifeline - Lifeline is a free, confidential and anonymous telephone helpline service that is available from 7.00pm – 11.00pm 365 days of the year, you can call it on 0808 808 2121. The Line provides listening support and information to someone experiencing mental distress or if you are supporting someone in distress.

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Sexual and Domestic Abuse Services:

  • Choices Counselling - Choices offer a confidential counselling service in Cambridge (UK) and surrounding areas for women and men whose lives are affected by childhood sexual abuse.
  • Muslim Women's Network UK - The overall goal of the helpline is to provide a national specialist faith and culturally sensitive service that is confidential and non-judgmental, which offers information, support, guidance and referrals to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are suffering from or at risk of abuse or facing problems on a range of issues. The helpline also acts as an interface or conduit between the victims and services that offer a concrete response to the request for help.                                                                                                                                          
  • Women's Aid - Women’s Aid is the national charity working to end domestic abuse against women and children.
  • Men's Advice Line - Help and support for male victims of domestic violence. Men's Advice Line: a confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).        
  • Cambridge Rape Crisis Centre - Deliver a range of support services to women and children in Cambridgeshire who are survivors of rape, sexual abuse and violence.
  • Peterborough Rape Crisis Centre - is committed to supporting and empowering female survivors of rape and sexual abuse, regardless of race, ethnicity, sexuality, age and other discriminatory factors respecting individual lifestyles through the provision of a confidential telephone help line, a face to face support service and other appropriate support mechanisms.                                                                                                                                          
  • Cambridge & Peterborough Rape Crisis Partnership - The Cambridge and Peterborough Rape Crisis Partnership (CAPRCP) comprises two independent dedicated specialist sexual violence organisations, Cambridge Rape Crisis Centre (CRCC) and Peterborough Rape Crisis Care Group (PRCCG). The partnership has over 60 years’ combined experience in the design and delivery of specialist support services to survivors of rape and sexual abuse, regardless of when the abuse happened. Our core purpose is to alleviate the psychological and emotional trauma that affects survivors of sexual violence and assist them to overcome both the short and long-term effects of sexual violence whilst they work to regain control of their lives and make positive decisions about their future.     
  • Domestic Abuse and Sexual Violence Partnership - The Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership is made up of key agencies in the county that have a role in preventing, and providing services and support to survivors of, Domestic Abuse and Sexual Violence.
  • The Elms - SARC - The Elms SARC offers free support and practical help to anyone in Cambridgeshire who has experienced
    sexual violence and/or sexual abuse. Our service is completely confidential and you do not have to give any personal information in order to get help.          
  • Respect - YMCA Trinity Group - Free workshops to Schools, Colleges & Community groups raising awareness of domestic abuse in young peoples relationships.  Solution focused Counselling for young people affected by domestic abuse.  Family programmes for parents/carers who experience abusive behaviour from their child aged 10 – 17 yrs.  All services are free to access.

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PTSD Services:

  • Road Victims Trust - Supporting the victims of serious road collisions with emotional and practical support. Takes direct referrals from the Road Police Team or self-referral.
  • Insight - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.

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Drug/Alcohol Abuse Treatment Services:

Cambridgeshire

  • Inclusion - (Adults) Inclusion provide support for those individuals (and affected family members) who are experiencing problems with drugs and/or alcohol.  This include advice, information, harm reduction interventions, recovery planning in conjunction with a range of pharmacological, psychosocial and structured treatment programmes.  Self-referral, GP or any professional.                                                              
  • CASUS - Cambridgeshire Child and Adolescent Substance Use Service (Young People) - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families.

Peterborough   

  • CGL Aspire Peterborough - (Adults) Aspire is available to provide support for those with substance misuse issues and support for their families and carers within the Peterborough area. Dedicated staff offer support to the individual in achieving and sustaining recovery. Aspire offers one to one support, medical prescribing, and detoxification as well as structured group work, structured and peer led activities and counselling.
  • CGL #POW (Possibilities, Opportunities, Without taking risk) (Young People) - The young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and tailor made treatment to all those that are referred in to our service based on their needs or goals.    

National Networks available in Cambridgeshire & Peterborough     

  • Alcoholics Anonymous/Narcotics anonymous - is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.  There a number of groups that meet across Cambridgeshire and Peterborough.

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Pregnancy Services:

  • PANDAS - Pre And Post Natal Depression Advice and Support (PANDAS) help support and advise any parent who is experiencing a perinatal mental illness. They also inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.
  • SANDS - Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to influence policy makers and promote research to reduce the number of babies dying.
  • Petals - Petals (Pregnancy Expectations Trauma and Loss Society) provides a specialised counselling service at Addenbrookes Hospital in Cambridge, Queen Charlottes and St Mary’s Hospitals in London, the John Radcliffe Hospital in Oxford, and Ipswich Hospital. Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.                             
  • CPSL MIND - CPSL Mind have lots of helpful advice and information online about the different kinds of support you can get and they also run lots of workshops and courses. If you would like to self refer to Mind, We have added their referral form here and a link to their different services and referral forms!
  • Connecting Mums - has been running in the Peterborough area since 2013 and is funded by Peterborough City Council which is also run by Mind. Connecting Mums helps pregnant women and new mums increase their social support, improve confidence and self-esteem, develop a range of coping skills, access local services and help nurture the bond between mum and baby. The course enables women to build resilience and prevent the risk of developing Postnatal Depression by providing you with one to one support and group sessions. CPSL Mind are proud to be offering Mums Matter in Peterborough, a service developed in partnership with Mind nationally and mums with lived experience. We will be able to chat to you and advise which service might be most beneficial to you. We are launching a new Mums Monthly Peer Support Group which starts in April 2018, this group is peer led by and facilitated by our amazing volunteers who have lived experience of perinatal mental health.

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Social Isolation Services:

  • Citizens Advice Bureau - Citizens Advice Bureau provides free and confidential advice to everyone. CAB take the time to listen to you and equip you with the information, options and support that fit your needs.
  • Asylum Aid - Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad. We provide free legal advice and representation to the most vulnerable and excluded asylum seekers.
  • Wintercomfort  - Wintercomfort supports people who are homeless or at risk of losing their homes in Cambridge. They offer a safe place where people can feel welcome and valued, basic amenities such as meals, showers and laundry facilities. The also offer a range of educational and recreational activities, opportunities to access other agencies (e.g. health service), legal advice and meaningful work and volunteering opportunities through our social enterprises.
  • Red2Green - Helping people in the place they live and progress to volunteering. red2green.org
  • Workroutes - Work routes helps unemployed people find and sustain employment. The free service enables jobseekers to improve their skills and employability and create a personal plan to find the right job for them.
  • Make Do andMend - Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.
  • Spice - Spice is a charity that has developed a system of Time Credits as a way of recognising and celebrating the time people give and encouraging more new people to get involved in volunteering. A Time Credit is ‘earned’ for an hour of volunteering and can then be ‘spent’ on an hour of something that person enjoys, such as the theatre, swimming or learning new skills.
  • Cambridge Ethnic Community Forum - CECF is an umbrella organisation for Cambridge and district that provides racial equality services to individuals and groups.  CECF provides a cultural diversity service that helps promote an understanding between people from different ethnic groups and help them be a natural part of Cambridge life. We give special social, cultural, moral and practical support to groups and develop particular projects where needed.  One of our key projects is the Cambridgeshire Human Rights and Equality Support Service (CHESS)
  • Cambridge City Customer Services - Cambridge City Customer Services provide advice relating to any issues regarding Council Tax, Housing Benefit, and Council Tax Reduction, Housing, Homelink and Tenancy Issues.                                                                                                                                                                                               
  • Richmond Fellowship (Cambridge Employment Service) - We’re a specialist employment service providing support for people recovering from mental health problems to find paid employment, voluntary work, education and training or to retain their current employment.                                                         
  • Vivacity Volunteering - Vivacity helps people get involved in making things happen in your city through volunteering. Meet like minded people and develop new skills by volunteering at Vivacity. They also offer training opportunities, career days and exhibition recruitment! Vivacity are passionate about helping people within the community through local involvement opportunities and anyone can volunteer.
  • Extended Hands For Women - We are a community based outreach team working proactively with women and girls in the Peterborough area in order to relieve the feelings of isolation, loneliness, marginalisation and rejection in a way which mobilises, befriends and empowers them to achieve social and economic inclusion. In short - “To promote social, emotional and practical support to women”.                                          
  • Brothers Through Boxing - Brothers Through Boxing (BTB) is a non–contact Boxercise and general fitness programme designed to help 16-25yr old males live happier, longer lives. BTB is a peer led “go to” project, whereby its main object is to tackle the issue of male isolation and loneliness, by increasing social connections. This is achieved through peer led discussion and the “Road to Resurgence” Handbook. We believe they now accept female referrals also.
  • Cambridge Community Arts (CCA) - CCA uses the creative process as a tool to empower people by tapping into their own creative resources and improving their mental well-being.  We particularly welcome learners with experience of mental ill-health. Our courses improve art-form skills, confidence and develop creative and supportive communities. We work with talented artists (musicians, producers, directors, actors, film-makers, photographers, poets, story-tellers etc.) experienced at delivering creative learning and inspiring others.  
  • Positive People Care - We help & support people with mental health problems & other long term illness's, we also support carers who are helping these people. We help you by taking you out on subsidised coach trips twice a month & holidays all arranged for you 3 times a year. We also have Art & Craft sessions weekly.
  • People & Animals - People & Animals UK is a Community Interest Company providing animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.
  • The K9 Project - Working alongside children and young people who are in experiencing challenge preventing them from reaching their full potential. Supporting people who want to set up their own canine assisted interventions and projects through established coaching programmes, training packages, workshops and resources. Community cafes in Ely and Ramsey for people and dogs to mix.
  • Fenland Volunteer Centre - There are lots of opportunities to get involved. Whatever your age, whatever your interests or abilities, your community needs you! From supporting and helping people to DIY, gardening and conservation, or office and IT skills!                                                           
  • People & Animals - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.

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Anxiety, Depression and Stress Services:

  • CPSL MIND - CPSL Mind offer a range of six week, skills-based workshops and support groups which aim to help people cope with the ups and downs of life. These workshops are all free of charge and take place in our Cambridge and St Neots offices. They also offer one to one support. Click here for a referral form.
  • Psychological Wellbeing Service - The Psychological Wellbeing Service can offer support to those aged 17 and over via a range of brief supported self-help and talking therapy options. The service usually helps people with mild to moderate mental health issues, including depression, anxiety, post-traumatic stress, panic attacks, phobias or Obsessive Compulsive Disorder. You can self-refer to the service by calling 0300 300 0055 of or via CPFT NHS (click on self-refer psychological wellbeing service).   
  • Kooth (11- 18 year olds, up to 19th Birthday) - Kooth is a confidential and anonymous online service for young people, specifically developed to make it easy and safe for young people to access mental health support as and when they need it, while removing any associated stigma. Once signed up, Kooth users have access to BACP trained counsellors available until 10pm, 365 days a year, peer-to-peer support through moderated forums, and a range of self-help materials, co-written by other young people. Any young person aged 11 – 18 with a Cambridgeshire or Peterborough postcode can access the service for free.
  • The Cogwheel Trust - The Cogwheel Trust provides counselling support for adults and young people aged 6-16 years in Cambridge and the surrounding areas. Parents can refer their child into the service which is based in Cambridge. The Cogwheel Trust is a charity and it asks for donations towards appointments based on income. To find out more visit their website or call 01223 464385.
  • Make Do andMend - Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.
  • Insight - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal. 
  • Cameo - Cameo is an early intervention service for psychosis. The service provides support for individuals, families, carers and friends. Cameo is funded and provided by CPFT (Cambridgeshire and Peterborough NHS Foundation Trust).                                        
  • Cambridgeshire Consultancy in Counselling - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more. 
  • Richmond Fellowship (Cambridge Employment Service) - We’re a specialist employment service providing support for people recovering from mental health problems to find paid employment, voluntary work, education and training or to retain their current employment.
  • Richmond Fellowship (Fenland Wellbeing Website) - We’re a specialist employment service providing support for people recovering from mental health problems, including Autism and Asperger's, to find paid employment, voluntary work, education and training or to retain their current employment. The Wellbeing Service works with people aged 18–64 who live in Fenland – North Cambridgeshire. The service supports people who are experiencing mental distress to the extent that it is impacting on their lives and sense of wellbeing.
  • Insight  (Peterborough and Cambridgeshire) - Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 17 and over and living in the Peterborough or Cambridgeshire area.                                       
  • Illuminate - Illuminate is a registered charity, providing coaching and personal development courses throughout the East of England. Based in Cambridge we help people who have experienced a setback including mental ill health, and are unemployed or on a minimal income. Through our work we rebuild self-confidence, enabling sustainable positive changes, improving lives for the better.              
  • Frazzled Café - Frazzled Cafe is a registered charity that operates with the purpose of providing a safe, anonymous and non-judgemental environment where people who are feeling frazzled can meet on a regular basis to talk and share their personal stories. Frazzled Cafe is for the four-in-four feeling frazzled and overwhelmed by the stresses of modern life. With the support of Marks & Spencer we are currently running fortnightly Frazzled Cafe meetings in Brighton, Cambridge, Leeds, Liverpool, London (Marble Arch, Victoria & Stratford), Newcastle, Norwich and Wolstanton in Staffordshire. Please bear in mind that these meetings are not therapy sessions. If you are currently suffering from serious mental illness it may not be appropriate to attend.  
  • People & Animals - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.                                                                                         
  • Silver Cloud - Sliver cloud is an online programme run by the CPFT that is designed to help you learn techniques to overcome symptoms of low mood and anxiety. Silver Cloud is a flexible programme, that you can access anywhere, whether at home, work or elsewhere. You can use it on your computer tablet of mobile phone. You can work at your own pace, with regular reviews from your therapist who will help and guide you through the programme.                                                                                                                                                                                               

CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with mental health challenges:

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Disability Help Services:

  • National Autism Society - NAS are the leading UK charity for people with autism (including Asperger syndrome) and their families. We provide information, support and pioneering services, and campaign for a better world for people with autism.
  • Cambridgeshire Deaf Association - CDA provide services for deaf people across Cambridgeshire and we provide deafness related training.
  • Family Action  - Family Action - Family Hurdles Additional Needs Support - A 'Social Prescribing' project for families with a child with ASD or ADHD. Family Action is a charity commited to building stronger families by delivering innovative and effective services and support that reaches out to many of the UK's most vulnerable people.
  • CamSight - Cam Sight is a local charity embedded in the community, working with 1,800 people living with low vision and blindness in Cambridgeshire. Cam Sight is a life-long resource for all ages. Our mission is to support local people of all ages with low vision and blindness to live the lives they choose. We aim to enhance independence, improve well-being, and increase inclusion. We bring visually impaired children and families together and support older people with sight loss to remain a valued part of their communities, ensuring they have the information, support, and technology they need to remain independent.                                                                                                                                                                                               
  • Hunts Blind - Huntingdonshire Society for the Blind is an independent, local charity dedicated to supporting people with sight impairment who live in the old county of Huntingdonshire.
  • Cambridgeshire Consultancy in Counselling - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                  
  • DIAL - Disability Peterborough is your local centre for free confidential and impartial information and advice, for physically disabled people, their carers and families. The purpose of Disability Peterborough is to provide a range of services that assist people with physical disabilities to achieve their potential and have maximum choice and control over their lives.  The information and help we provide can enable anyone, living in Peterborough, with a disability gain the freedom and support they are entitled to. We hold a Legal Services Quality Mark for disability case work. 
  • Isle of Ely Society for the Blind - At Isle of Ely Society for the Blind we are dedicated to giving high levels of care, understanding and temperament to those less able to see across North East Cambridgeshire, from north Tydd St Giles and south Ely, Stretham
  • DeafBlindUK - We support people with combined sight and hearing loss to live the lives they want. Whether you need some support to get back on your feet after a diagnosis, a helping hand to help you do the things you love, someone to turn to when you’re feeling low or some information, advice and guidance, we’re here to help.     
  • Cambridgeshire Invisible Illness Support (CIIS) - CIIS offers friendship, community, meet up, social events and reassurance. We aim to provide a safe place to offload, discuss, learn and share experiences. We aim to work with local Physical and Mental Health Services to raise awareness of invisible illnesses and work collaboratively to strive to improve services.  
  • Little Miracles - Little Miracles is a charity for families of children that have additional needs, disabilities and life limiting conditions. We can take families with children before birth till the age of 25 and can offer support to siblings and grandparents. They offer counselling (both adults and children), family support, benefits advice, play services and play therapy. It's service is free and for referrals please call on 01733 262226 or email clinicalteam@littlemiraclescharity.org.uk                                                                                                                                                                      
  • People & Animals - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.

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Personality Disorder Services:

  • Rethink - Offer loads of helpful links to services and information/advice.
  • Time to Change - Offers helpful advice on where you can get help and you can see other peoples stories.
  • ELEFriends - Elefriends is a friendly, supportive online community for anyone experiencing a mental health challenge. 
  • CPSL MIND  - CPSL Mind is a mental health charity that offers lots of helpful advice and services. They offer PD Peer Support Groups and one to one support.
  • Bipolar UK - We're the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. Each year we reach out to and support over 80,000 individuals through our range of services.                                                                                                                                                                                               

CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with personality disorders and other challenges:

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Young People Services: 

  • Centre 33 - Centre 33 exists to help every young person in Cambridgeshire fulfil their potential and overcome problems through a range of free and confidential services - including housing, sexual health, family problems, bullying.
  • CPSL MIND - CPSL Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.
  • #POW - #POW (Possibilities, Opportunities, Without taking risk) young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and offer tailor made treatment to all those that are referred in to our service based on their needs or goals.
  • Respect - YMCA Trinity Group - Free workshops to Schools, Colleges & Community groups raising awareness of domestic abuse in young peoples relationships.  Solution focused Counselling for young people affected by domestic abuse.  Family programmes for parents/carers who experience abusive behaviour from their child aged 10 – 17 yrs.  All services are free to access.                                                                                  
  • Embrace - CBT Trauma-focused counselling support for 13-24 year-olds victims of or witnesses to domestic abuse or sexual violence. 
  • CASUS - Cambridgeshire Child and Adolescent Substance Use Service - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families. Our website contains information on our services, including how to refer yourself, or somebody else, and lots of information and advice around drugs, alcohol, and mental wellbeing. The service has been commissioned by Public Health England since April 2010, when CASUS was awarded the contract to work with young people, and their families, who have drug and alcohol concerns, issues or problems and live in Cambridgeshire.    
  • Turtle Dove Cambridge - Turtle Dove Cambridge was created to fill a gap in youth support work. With one very specific aim Kate Nation founded Turtle Dove to improve the future of young women who are or are at risk of becoming unemployed through not having the confidence or experience to seek employment. This mission was driven by Kate’s first-hand experience in the youth sector where she saw the effects of a system where there are twice as many young women not currently searching for jobs compared to their male peers. She also wanted to create a safe female only space that offers these young women an opportunity to flourish away from the pressure of their male contemporaries, around whom research shows they often don’t perform to the best of their abilities. Empowering young women aged between 15 and 23.                                                                                                                                      
  • CHUMS - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends.  CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults.                                                                                                                                                                                                

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LGBTQ Services:

  • Beaumont Cambridge - The Beaumont Society is a national self help body run by and for the transgender community. We welcome all transgender people and their partners, regardless of gender, sexual orientation, race, creed or colour.                          
  • Cambridge Diamonds - Cambridge Diamonds is a local support, self-help community group for transgender people, their family and friends.                                                                                                                                                                                                                                                                                   

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Victims & Witnesses Services:

  • Victim Services - The Victim Services Website for Cambridge and Peterborough is designed to provide victims and witnesses of crime with information about the support available to them, and make it easier for them to access this support.
  • Victim Support (VS) - Give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened. Choose from a number of ways to contact us.
  • You & Co - You & Co is Victim Support’s youth programme that helps young people cope with the impact and effects of crime. You do not have to report the crime to the police to get support from us.
  • Crime Stoppers UK - an independent charity helping law enforcement to locate criminals and help solve crimes. We have an anonymous 24/7 phone number, 0800 555 111, that people can call to pass on information about crime; alternatively people can send us information anonymously via our Giving Information Form. You don't have to give your name or any of your personal details. We do not trace calls or track IP addresses.
  • SAMM - SAMM is a national UK Charity (No 1000598) supporting families bereaved by Murder and Manslaughter. We also provide advice and training to many agencies on issues relevant to the traumatically bereaved.
  • Karma Nirvana - is an award-winning British human rights charity supporting victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims.
  • SARI - Stand Against Racism & Inequality (SARI) is a service user/community-oriented agency that provides support and advice to victims of hate, and promotes equality and good relations between people with protected characteristics as defined by law. Most SARI staff have some direct experience of dealing with hate motivated behaviour and all staff have a clear understanding of and commitment to the objectives of SARI.
  • Stone Wall - We're here to let all lesbian, gay, bi and trans people, here and abroad, know they're not alone. We believe we're stronger united, so we partner with organisations that help us create real change for the better. We have laid deep foundations across Britain - in some of our greatest institutions - so our communities can continue to find ways to flourish, and individuals can reach their full potential. We’re here to support those who can’t yet be themselves.
  • FASO - FASO is a voluntary organisation dedicated to supporting anyone affected by false allegations of abuse. False allegations affect people in all walks of life, in personal or professional contexts, and often without any warning or forewarning.  FASO is here to support you.
  • Murdered Abroad - A support group for families, partners and friends of the victims of murder and manslaughter abroad.
  • Equality Human Rights - We are an independent statutory body with the responsibility to encourage equality and diversity, eliminate unlawful discrimination, and protect and promote the human rights of everyone in Britain. The Commission enforces equality legislation on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation – these are known as protected characteristics.
  • Hundred Families - Offer accurate information and practical advice for families bereaved by people with mental health problems along with evidence based resources for mental health professionals and others interested in serious violence by the mentally ill.
  • Support Line - SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
  • Suzy Lamplugh - Our mission is to reduce the risk of violence and aggression through campaigning, education and support. We help and support people to stay safe from violence and aggression through the provision of free safety tips, managing the National Stalking Helpline and delivering community projects.
  • Action Fraud - Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.
  • British Transport Police - We police Britain’s railways, providing a service to rail operators, their staff and passengers across the country. This website provides advice, information and support to anyone who has been affected by a crime whilst on British Transport.
  • Cross Keys Homes - We believe everyone has the right to be treated with respect and dignity, and to live in a community free from harassment, hatred and abuse. That's why we have a dedicated Hate Crime Officer, Emma Elmett - emma.elmett@crosskeyshomes.co.uk, who can help you report the crime and tell you where to get further support. We take a zero tolerance approach to all criminal behaviour and we work with local agencies to reduce crime and anti-social behaviour. We're part of the SaferPeterborough Partnership and work closely with local police, the fire service, Peterborough City Council and community groups to make the city a safer place for everyone.
  • Coroners Courts Support Service - The Coroners’ Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.

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Other Services Available:

  • First Response Service - A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).                                                                                                                           
  • Citizens Advice Bureau - Citizens Advice Bureau provides free and confidential advice to everyone. CAB take the time to listen to you and equip you with the information, options and support that fit your needs.                
  • Insight Healthcare - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.        
  • Cambridgeshire Consultancy in Counselling - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                        

*Some information gathered from www.nhs.uk and the services listed.

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