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Cambridgeshire & Peterborough Adults Mental Health Support

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Helplines

We know that it's not always possible to get to services that are available to help you with your mental health challenges, and sometimes you just need to talk to someone. Here a list of helplines and the times they are open to have a chat.

All Mental Health Support Lines+

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • Lifeline - Call everyday 11am-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
  • Mind Infoline: Call or text for help with all mental health challenges, Mon-Fri 9am-6pm - 0300 123 3393
  • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
  • CALM: Call for help and support with mental health challenges, everyday, 365 days a year, 5pm-midnight  - 0800 58 58 58
  • Shout: Text shout for support with a mental health crisis and other mental health challenges, 24 hours a day, 365 days a year - 85258
  • The Kaleidoscope+ Group: The Kaleidoscope Plus Group have partnered up with Shout, a charity in Solihull, to provide a 24/7 crisis text messaging service. Text TeamKPG to 85258 for 24/7 support.

Crisis Support Lines+

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • First Response Service: Call NHS 111 Option 2 if you're in crisis.

Suicide Support Lines+

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • First Response Service: Call NHS 111 Option 2 if you're in crisis.
  • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141

Anxiety Support Lines+

  • Anxiety UK: Call for help with anxiety challenges, available Mon-Fri between 9.30am-5.30pm - 03444 775 774 
  • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0300 772 9844
  • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

Depression Support Lines+

  • Gypsy/Traveller Depression Suicidal helpline: Call, Text or WhatsApp - 0739365135

Eating Disorder Support Lines+

  • Beat (Adults): Call for eating disorder support - 0808 801 0677
  • Beat (Student Line): Call for eating disorder support - 0808 801 0811
  • Beat (Under 18's): Call for eating disorder support - 0808 801 0711

Addiction Support Lines+

  • Alcoholics Anonymous: Call 24hrs a day - 0800 9177 650
  • Narcotics Anonymous: Call daily until midnight - 0300 999 1212
  • Port Of Call (paid service with a free advice line): Call for free, available all hours for advice - 0808 291 1643
  • Cocaine Anonymous: Call 7 days a week between 10am-10pm, freephone - 0800 612 0225
  • Drinkline - National alcohol helpline, Call weekdays 9am-4pm, weekends 11am-4pm - 0300 123 1110
  • The National Association for Children of Alcoholics (Nacoa) - Free confidential email and telephone helpline for children of alcohol dependent parents - 0800 358 3456 helpline@Nacoa.org.uk
  • Talk to Frank: Call 24 hours a day, offers encouragement and support to anyone struggling with such issues - 0300 123 6600

OCD Support Lines+

  • OCD Action: Call for support for living with OCD, Mon-Fri 9.30am-8pm - 0845 390 6232 or 020 7253 2664
  • OCD UK: Call for support for living with OCD, Mon-Fri 9am-5pm - 0845 120 3778
  • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0844 967 4848
  • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

LGBTQIA+ Support Lines+

  • Switchboard LGBT+: Call everyday 10am-10pm or chat online here0300 330 0630

Carers Support Lines+

  • Lifeline - Call everyday 11am-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
  • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
  • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
  • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 8am-6pm - 0808 808 1111
  • #TextUs: Confidential text messaging service for parents & carers that offers support/advice on a wide range of issues. If you need help simply TEXT US 0752 064 9887

Support Lines for Men+

  • Men's Health Forum: Call or text for support for men, 24hrs a day - 020 7922 7908

Sexual Abuse Support Lines+

  • Rape Crisis: (to find your local services) Call daily 12-2.30pm and 7-9.30pm - 0808 802 9999
  • Victim Support: 365 days a year - 0808 1689 111

Domestic Abuse Support Lines+

  •  Refuge: Call for advice on dealing with domestic abuse, 24hrs a day - 0808 2000 247

Support Lines for Victims+

  • Victim Support: Call Mon-Fri 8pm-8am and weekends Sat-Mon 5pm-8am - 0808 168 9111

Dementia Support Lines+

  • Alzheimer's Society: Call for advice and information on dementia, Mon-Fri 9am-5pm, weekends 10am-4pm - 0300 222 1122

Personality Disorder Support Lines+

  • Bipolar UK: Call for advice and support about bipolar - 0333 323 3880

Support Lines for Young People+

  • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141 
  • YoungMinds: Call for information and advice on child and adolescent mental health, Mon-Fri 9.30am-4pm - 0808 802 5544
  • NSPCC Childline: Call 24hrs a day - 0800 1111
  • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
  • Family Lives: Call for advice on all aspects of parenting including dealing with bullying, Mon-Fri 9am-9pm and Sat-Sun 10am-3pm - 0808 800 2222
  • YoungMinds Parents: Parents Helpline is available to offer advice to parents and carers worried about a child or young person under 25, Mon-Fri 9:30am-4pm - 0808 802 5544
  • #TextUs: Confidential text messaging service for parents & carers that offers support/advice on a wide range of issues. If you need help simply TEXT US 0752 064 9887

Support Lines for Emergency Services Staff+

  • Mind Blue Light Infoline: Call or text (text on 84999) for support for emergency services staff, Mon-Fri 9am-6pm - 0300 303 5999

Bereavement Support Lines+

  • Cruse Bereavement Care: Call Mon-Fri 9am-5pm - 0844 477 9400

Disability Support Lines+

  • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 9am-5pm - 0808 808 1111

*Some information gathered from www.nhs.uk and the services listed.

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