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Cambridgeshire & Peterborough Adults Mental Health Support

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Services you can get in contact with for support:

If you are a carer, the helpline advisers can give you information to help make decisions about your personal support needs and the needs of the person you're looking after.

This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education. The Carers Direct helpline doesn't however; provide personal financial, medical or legal advice and doesn't provide casework, advocacy, representation or counselling.

We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

We do this with a UK wide network of quality assured independent partners and through the provision of grants to help carers get the extra help they need to live their own lives.

Rethink Mental Illness was established by carers over 40 years ago and carers continue to play a key role at every level within our organisation. Supporting carers and giving them and those they care for a voice in every aspect of mental health provision is a key aim for us. Rethink provides a range of services nationally for carers and those they care for. Its website provides a lot of information and advice on every aspect of being a carer. Its advice line on 0300 5000 927 is open Mondays to Fridays from 9.30am – 1.00pm. For more information about what Rethink offer, please click here.

We provide services in the heart of local communities, in the comfort of people’s own homes, and specialist care and support services. Our professional, caring employees and volunteers deliver our services with dignity, respect and compassion, focusing on outcomes that help the people we support have the freedom to enjoy an everyday life.

Helping Cambridgeshire parents who have children with additional needs and disabilities. Pinpoint Cambridgeshire is run for parents – by parents. We give help and information to parent carers of children and young people aged 0-25 with additional needs and disabilities, and give parent carers opportunities to have a say and get involved in improving local services.

Caring Together provide information and advice, run services in local communities and campaign so that carers have choices. If you look after a family member or friend find out more by calling them on 0345 241 0954, emailing hello@caringtogether.org or visiting caringtogether.org

When the country went into lockdown, CPFT arranged to replace the monthly Eating Disorder Carers Support Group with a weekly online meeting to provide support and advice.

Young people in caring roles who would like advice or support can contact one of the following agencies:

  • Centre 33 – Young Carers Project Cambridge City

Centre 33 offers support to Young Carers across Cambridgeshire for information and referrals please visit Centre 33 or contact: Kate Rees  Tel: 01223 307488  E-mail: youngcarers@centre33.org.uk

  • Ormiston Trust Young Carers Project Fenland

Tel: 01945 463337  E-mail: joy.stoner@ormiston.org  please visit Ormiston Trust

  • Cambridgeshire County Council Young Carer support

Please visit the Young Carers page on the County Council website for the most up to date information

For a Young Carers Needs Assessment email youngcarers@cambridgeshire.gov.uk

What benefits can carers get?

Knowing what benefits you and the person you care for are entitled to can make a real difference.

For example, you might be able to get a break from caring, or get help with pay for certain costs, or make a difference to your pension entitlements in the future.

There are three main types of benefits:

  • Benefits if you're not in paid employment – "earnings replacement benefits".
  • Benefits that help pay for extra costs, such as those relating to disability or having a child.
  • Benefits and tax credits that top up low income if you're in work – "means-tested benefits"

Carer's Allowance, an earnings replacement benefit, is the main benefit for carers. You may be eligible if you are looking after someone for 35 hours a week or more.

For more information on what benefits you can get as a carer click the link below:


*Some information gathered from www.nhs.uk and the services listed.


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