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Cambridgeshire & Peterborough Adults Mental Health Support

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Support Services

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Local Support +

National Support +

Carer Support +

Services you can get in contact with for support +

CPFT logo

CPFT Eating Disorders Online Carers Support Group - When the country went into lockdown, CPFT arranged to replace the monthly Eating Disorder Carers Support Group with a weekly online meeting to provide support and advice. You can read their previous summaries here : Book 1, Book 2, Book 3 and Book 4.

CPFT Carers Support - The Cambridgeshire and Peterborough NHS Foundation Trust has information and support for carers and young carers which you can view here.



Family Voice - We are a local registered charity in Peterborough who are actively seeking to improve services in all areas of the lives of children and young people with disabilities or additional needs. We are here for Parents and Carers of children and young people aged 0—25 years with a disability or additional needs.

We aim to work together with professionals and parents so that the services for our children and young people meet their needs. Putting parent carers and their children at the centre and helping them to be heard.



Carers UK - Caring Together Carers UK Helpline - Call 0800 808 7777, Helpline open: Monday to Friday, 9am to 6pm.


Carers trust logo Carers Trust - We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems. We do this with a UK wide network of quality assured independent partners and through the provision of grants to help carers get the extra help they need to live their own lives.


Rethink logo Rethink Mental Illness and Rethink Carers Support - Rethink Mental Illness was established by carers over 40 years ago and carers continue to play a key role at every level within our organisation. Supporting carers and giving them and those they care for a voice in every aspect of mental health provision is a key aim for us. Rethink provides a range of services nationally for carers and those they care for. Its website provides a lot of information and advice on every aspect of being a carer. Its advice line on 0300 5000 927 is open Mondays to Fridays from 9.30am – 1.00pm. For more information about what Rethink offer, please click here.


Making space logo Making Space - We provide services in the heart of local communities, in the comfort of people’s own homes, and specialist care and support services. Our professional, caring employees and volunteers deliver our services with dignity, respect and compassion, focusing on outcomes that help the people we support have the freedom to enjoy an everyday life. View the Cambridgeshire and Peterborough leaflet here.


Pinpoint PinPoint - Helping Cambridgeshire parents who have children with additional needs and disabilities. Pinpoint Cambridgeshire is run for parents – by parents. We give help and information to parent carers of children and young people aged 0-25 with additional needs and disabilities, and give parent carers opportunities to have a say and get involved in improving local services.


Caring Together logo Caring Together - Caring Together provide information and advice, run services in local communities and campaign so that carers have choices. If you look after a family member or friend find out more by calling them on 0345 241 0954, emailing hello@caringtogether.org or visiting caringtogether.org


If you are caring for someone with OCD:

Group image Cambridge OCD Support Group - This group is open to people with OCD and their family, carers, and friends.The group meets on the first Monday of every month from 7pm-8.30pm. Bath house Mill Rd. For more information please contact: ocdcambridge@gmail.com or call 0303 040 1112 (Monday - Friday, 9am - 5pm).


Logo The OCD Action website has a dedicated page for carers


OCD UK logo OCD UK has a dedicated section for Families


CPSL Mind logo The Mind website has good practical advice


The International OCD Foundation also has good advice


File:National Health Service (England) logo.svg - Wikimedia Commons The NHS website has some information for people with OCD


Books Illustration

Two books that cover topics helpful to a caregiver.

  • When a Family Member Has OCD: Mindfulness and Cognitive Behavioral Skills to Help Families Affected by Obsessive-Compulsive Disorder by Jon Hershfield, 2016
  • Loving Someone with OCD: Help for You and Your Family by Karen J Landsman, 2005


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Young people in caring roles who would like advice or support can contact one of the following services +

Centre 33 logo Centre 33 – Young Carers Project Cambridge City - Centre 33 offers support to Young Carers across Cambridgeshire for information and referrals please visit Centre 33 or contact: Kate Rees  Tel: 01223 307488  E-mail: youngcarers@centre33.org.uk


Ormiston Trust | LinkedIn Ormiston Trust Young Carers Project Fenland - Tel: 01945 463337  E-mail: joy.stoner@ormiston.org  please visit Ormiston Trust


Cambridgeshire County Council - Inspiring Governance Cambridgeshire County Council Young Carer support - Please visit the Young Carers page on the County Council website for the most up to date information. For a Young Carers Needs Assessment email youngcarers@cambridgeshire.gov.uk


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What benefits can carers get? +

Knowing what benefits you and the person you care for are entitled to can make a real difference.

For example, you might be able to get a break from caring, or get help with pay for certain costs, or make a difference to your pension entitlements in the future.

There are three main types of benefits:

  • Benefits if you're not in paid employment – "earnings replacement benefits".
  • Benefits that help pay for extra costs, such as those relating to disability or having a child.
  • Benefits and tax credits that top up low income if you're in work – "means-tested benefits"

Carer's Allowance, an earnings replacement benefit, is the main benefit for carers. You may be eligible if you are looking after someone for 35 hours a week or more.

For more information on what benefits you can get as a carer click the link below:

https://www.nhs.uk/conditions/social-care-and-support/benefits-for-carers/

*Some information gathered from www.nhs.uk and the services listed.

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Helplines +

We know that it's not always possible to get to services that are available to help you with your mental health challenges, and sometimes you just need to talk to someone. Here a list of helplines and the times they are open to have a chat.

All Mental Health Support Lines+

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • Lifeline - Call everyday 11am-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
  • Mind Infoline: Call or text for help with all mental health challenges, Mon-Fri 9am-6pm - 0300 123 3393
  • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
  • CALM: Call for help and support with mental health challenges, everyday, 365 days a year, 5pm-midnight  - 0800 58 58 58
  • Shout: Text shout for support with a mental health crisis and other mental health challenges, 24 hours a day, 365 days a year - 85258
  • The Kaleidoscope+ Group: The Kaleidoscope Plus Group have partnered up with Shout, a charity in Solihull, to provide a 24/7 crisis text messaging service. Text TeamKPG to 85258 for 24/7 support.

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Crisis Support Lines+

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • First Response Service: Call NHS 111 Option 2 if you're in crisis.

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Suicide Support Lines+

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • First Response Service: Call NHS 111 Option 2 if you're in crisis.
  • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141

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Anxiety Support Lines+

  • Anxiety UK: Call for help with anxiety challenges, available Mon-Fri between 9.30am-5.30pm - 03444 775 774 
  • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0300 772 9844
  • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

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Depression Support Lines+

  • Gypsy/Traveller Depression Suicidal helpline: Call, Text or WhatsApp - 0739365135

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Eating Disorder Support Lines+

  • Beat (Adults): Call for eating disorder support - 0808 801 0677
  • Beat (Student Line): Call for eating disorder support - 0808 801 0811
  • Beat (Under 18's): Call for eating disorder support - 0808 801 0711

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Addiction Support Lines+

  • Alcoholics Anonymous: Call 24hrs a day - 0800 9177 650
  • Narcotics Anonymous: Call daily until midnight - 0300 999 1212
  • Port Of Call (paid service with a free advice line): Call for free, available all hours for advice - 0808 291 1643
  • Cocaine Anonymous: Call 7 days a week between 10am-10pm, freephone - 0800 612 0225
  • Drinkline - National alcohol helpline, Call weekdays 9am-4pm, weekends 11am-4pm - 0300 123 1110
  • The National Association for Children of Alcoholics (Nacoa) - Free confidential email and telephone helpline for children of alcohol dependent parents - 0800 358 3456 helpline@Nacoa.org.uk
  • Talk to Frank: Call 24 hours a day, offers encouragement and support to anyone struggling with such issues - 0300 123 6600

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OCD Support Lines+

  • OCD Action: Call for support for living with OCD, Mon-Fri 9.30am-8pm - 0845 390 6232 or 020 7253 2664
  • OCD UK: Call for support for living with OCD, Mon-Fri 9am-5pm - 0845 120 3778
  • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0844 967 4848
  • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

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LGBTQIA+ Support Lines+

  • Switchboard LGBT+: Call everyday 10am-10pm or chat online here0300 330 0630

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Carers Support Lines+

  • Lifeline - Call everyday 11am-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
  • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
  • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
  • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 8am-6pm - 0808 808 1111
  • #TextUs: Confidential text messaging service for parents & carers that offers support/advice on a wide range of issues. If you need help simply TEXT US 0752 064 9887

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Support Lines for Men+

  • Men's Health Forum: Call or text for support for men, 24hrs a day - 020 7922 7908
  • Respect: Men's advice line for male victims of domestic abuse, Talk it over. Freephone 08088 010 327

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Support Lines for Women+

  • Muslim Women's Network: Call or text for support for Muslim women, 24hrs a day call - 0800 999 5786 or text - 07415 206 936

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Sexual Abuse Support Lines+

  • Rape Crisis: (to find your local services) Call daily 12-2.30pm and 7-9.30pm - 0808 802 9999
  • Victim Support: 365 days a year - 0808 1689 111

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Domestic Abuse Support Lines+

  •  Refuge: Call for advice on dealing with domestic abuse, 24hrs a day - 0808 2000 247

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Support Lines for Victims+

  • Victim Support: Call Mon-Fri 8pm-8am and weekends Sat-Mon 5pm-8am - 0808 168 9111

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Dementia Support Lines+

  • Alzheimer's Society: Call for advice and information on dementia, Mon-Fri 9am-5pm, weekends 10am-4pm - 0300 222 1122

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Personality Disorder Support Lines+

  • Bipolar UK: Call for advice and support about bipolar - 0333 323 3880

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Support Lines for Young People+

  • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141 
  • YoungMinds: Call for information and advice on child and adolescent mental health, Mon-Fri 9.30am-4pm - 0808 802 5544
  • NSPCC Childline: Call 24hrs a day - 0800 1111
  • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
  • Family Lives: Call for advice on all aspects of parenting including dealing with bullying, Mon-Fri 9am-9pm and Sat-Sun 10am-3pm - 0808 800 2222
  • YoungMinds Parents: Parents Helpline is available to offer advice to parents and carers worried about a child or young person under 25, Mon-Fri 9:30am-4pm - 0808 802 5544
  • #TextUs: Confidential text messaging service for parents & carers that offers support/advice on a wide range of issues. If you need help simply TEXT US 0752 064 9887

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Support Lines for Emergency Services Staff+

  • Mind Blue Light Infoline: Call or text (text on 84999) for support for emergency services staff, Mon-Fri 9am-6pm - 0300 303 5999

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Bereavement Support Lines+

  • Cruse Bereavement Care: Call Mon-Fri 9am-5pm - 0844 477 9400

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Disability Support Lines+

  • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 9am-5pm - 0808 808 1111

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*Some information gathered from www.nhs.uk and the services listed.

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