NATIONAL SUPPORT FOR PARENTS AND CARERS
People contact us about all aspects of family life that include all stages of a child’s development, issues with schools and parenting/relationship support. We also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying, teenage risky behaviour and mental health concerns of both parents and their children.
If you need support or advice, you can call us on our helpline on 0808 800 2222, email us at askus@familylives.org.uk, chat to us online or alternatively visit our forums or online advice.
Young Minds offer services to parents and carers who are concerned about their child’s mental health, up to the age of 25.
They operate a parent's helpline for detailed advice, emotional support and signposting about a child or young person. Calls are free on 0808 802 5544 from 9:30am - 4pm, Monday - Friday.
Their parents webchat provides information and signposting to help parents and carers find the information they are looking for with regards to their child's mental health. It runs 9:30am - 4pm, Monday - Friday. For details on how to access this see here.
Young minds say that they have temporarily closed their email service due to receiving an unprecedented demand of requests and they're working hard to respond as quickly as they can and apologise for any inconvenience caused.
Please see their website for HERE practical advice and tips on supporting your child - from how to encourage your child to open up about their feelings to dealing with mental health services. No matter what you and your child are going through, things can get better.
The POD - is Beat’s new online learning platform providing learning and support for carers. They have worked closely with service users, ambassadors and eating disorder clinicians to help to shape this new platform, ensuring that the information shared is clinically sound, as well as meeting the needs of those who will be accessing it. Beat’s online platform provides you with online modules, resources and spaces to talk with other carers to help you better support your loved one.