Cambridgeshire & Peterborough Children & Young People Mental Health Support

Parents & Carers


Information and support for parents and carers

Being a parent or carer is one of the hardest jobs in the world so it is important to look after yourself too!

Eight simple tips for good mental health.

  1. Eat well
  2. Keep Active
  3. Keep in touch
  4. Do something you're good at
  5. Help others
  6. Take a break
  7. Believe in yourself
  8. Ask for help


Offers advice to parents around all things digital, gaming addiction,screen time and much more.

The Anna Freud Centre

The Anna Freud Centre has some great advice on supporting someone who might be struggling with their mental health- Click HERE to find out more.


The RELATE website has lots of useful information on a range of issues  that may affect family life. From bullying, grief,arguments amongst siblings and much more.

School refusal

 Some useful information can be found here around school issues and School refusal and anxiety

New telephone line launched....

A national freephone helpline for people in stressed-out families who feel they have no one else to talk to is to be unveiled by the Duchess of Cambridge.

Aimed at people struggling with issues including family rows, money worries, new parenthood and relationship difficulties, Family Line will be launched on Tuesday by the duchess, who is focusing her charity work on early intervention in domestic problems, including supporting people who are about to start family life.

HAPPYMAPS is a new website aimed at parents and carers around emotional well being for children and covers ages 0-young adults, although the project is based in Bristol there is lots of useful information and tips on supporting good mental health and well being for the whole family.

There is a good guide HERE on supporting your child with mental health issues. The article also has information of services that might be of help.

Child mental health


Young Minds logo

Young Minds offer free, confidential online and telephone support, including information and advice. Call the Parents' Helpline free on 0808 802 5544 (Monday to Friday, 9.30 am to 4 pm), email or see the Young Minds parents section for further information . For more information on the parent helpline see HERE!


Pinpoint is the parent carer forum for Cambridgeshire, providing an independent information and involvement network for parents. They also run groups for parents of children and young people who have undiagnosed or diagnosed ADHD or ASD, as well as information workshops. They also support a parent-to-parent group around children and young people's mental health issues including self harm, depression and anxiety 

( Huntingdon)

parent support

Pinpoint also work with RETHINK further information can be found Here!

Family Voice Peterborough has lots of information and support for parents and carers in the Peterborough area.

Support groups for parents/carers of a child with Autism  can be found Here!

To contact the Cambridge NAS branch their helpline number is 07920 150 407. The helpline is run by volunteers so please leave a message and a volunteer will contact you as soon as possible.



Little Miracles

 Little Miracles is a charity that supports families that have children with additional needs, disabilities and life limiting conditions,Little Miracles run counselling sessions for parents too. They have several branches in Cambridgeshire and their HQ is in Peterborough .


Stem 4 logo

Stem4 offers advice for teenagers and parents on mental health issues


mind ed

MindEd is a free educational resource on children and young people’s mental health for all adults. There is a specific section dedicated to families with information on what to do if you are worried about your child, common problems, teenage development and building confidence and resilience in children and much more!


CPSL Mind 

Cambridgeshire, Peterborough and South Lincolnshire Mind - They provide a wide range of services across the county to support those recovering from mental health challenges, promote positive mental health and tackle mental health-related stigma and discrimination within our communities. They have the Stress Less Project to support young people, but will support adults with any concerns about their own mental health and wellbeing.


Emotional support, information and guidance for people affected by mental illness, their families and carers.

SANEline: 0300 304 7000 ( daily 4.30 pm-10.30 pm)

Textcare:comfort and care via text message, sent when the person needs it most


Ormiston Families is the East of England’s leading family charity, supporting children, young people and families to manage the challenges they face and improve their life chances.

We provide wide-ranging support for children and young people, from mental health services, help to bridge the gap between home and school, to support for imprisonment and much more

Family Lives logo

Family lives

Advice on all aspects of parenting including dealing with bullying Phone: 0808 800 2222 

Website is here!

They also have lots of information on SEND HERE!



 Anna Freud Centre

Anna Freud Centre has just launched a ground-breaking series of expert podcasts to help parents understand and manage child and family mental health problems. 

one you 

It's really important to look after your own mental health and wellbeing when you are looking after others. Check out the national One You Public Health campaign and complete the quiz for tailored information on how to develop and maintain a healthy lifestyle. 

best beginnings logo

Best beginnings supports parents in giving their children the best start in life supporting parents between conception and the child's third birthday. Their website includes educational and interactive tools to support parent-to-be and new parents. See information for parents.


The Childrens Society has lots of information on young peoples mental health and advice for parents.



Rethink helpline for carers of people with schizophrenia and other mental illnesses Tel: Office hours 01354 655786

Making Space is a national charity providing information and support for those who care for those with a mental health condition. They have a group in Cambridgeshire, more information can be found HERE


Internet safety-lots of interesting info below on internet safety and HERE

internet safety

internet safety

internet safety

internet safety






What are care and support services?

Care and support services, also known as social care services, help people who are in need of practical support due to illness, disability, old age or a low income. 

Care and support services could include having a personal assistant to help you around the home, structural changes to help you move around or manage in your house, or even an alarm system so that you can call for help if you have a fall.

Social care services are available to everyone, regardless of their background.

However, social care is subject to rules about your needs and ability. Services can also support the families or carers of people who receive social care.

If you are looking after an ill, disabled or frail elderly relative or friend, you should recognise yourself as a carer. Carers can get a range of support from social care, and can be vital for helping arrange social care support for the person they care for. There are charities that support particular groups of carers, including sibling carers and young carers.

If you want to talk to someone about how to get support as a carer, you can call the Carers Direct helpline on 0300 123 1053.

What benefits can carers get?

Knowing what benefits you and the person you care for are entitled to can make a real difference.

For example, you might be able to get a break from caring, or get help with pay for certain costs, or make a difference to your pension entitlements in the future.

There are three main types of benefits:

  • Benefits if you're not in paid employment – "earnings replacement benefits".
  • Benefits that help pay for extra costs, such as those relating to disability or having a child.
  • Benefits and tax credits that top up low income if you're in work – "means-tested benefits"

Carer's Allowance, an earnings replacement benefit, is the main benefit for carers. You may be eligible if you are looking after someone for 35 hours a week or more.

For more information on what benefits you can get as a carer click the link below:

Services you can get in contact with for support:

If you are a carer, the helpline advisers can give you information to help make decisions about your personal support needs and the needs of the person you're looking after.

This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education. The Carers Direct helpline doesn't however; provide personal financial, medical or legal advice and doesn't provide casework, advocacy, representation or counselling.

We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

We do this with a UK wide network of quality assured independent partners and through the provision of grants to help carers get the extra help they need to live their own lives.

Rethink Mental Illness was established by carers over 40 years ago and carers continue to play a key role at every level within our organisation. Supporting carers and giving them and those they care for a voice in every aspect of mental health provision is a key aim for us.

We provide services in the heart of local communities, in the comfort of people’s own homes, and specialist care and support services. Our professional, caring employees and volunteers deliver our services with dignity, respect and compassion, focusing on outcomes that help the people we support have the freedom to enjoy an everyday life.

Helping Cambridgeshire parents who have children with additional needs and disabilities. Pinpoint Cambridgeshire is run for parents – by parents. We give help and information to parent carers of children and young people aged 0-25 with additional needs and disabilities, and give parent carers opportunities to have a say and get involved in improving local services.

Young people in caring roles who would like advice or support can contact one of the following agencies:

  • Centre 33 – Young Carers Project Cambridge City

Centre 33 offers support to Young Carers across Cambridgeshire for information and referrals please visit Centre 33 or   Tel: 0333 4141 809 


  • Ormiston Trust Young Carers Project Fenland

Tel: 01945 463337  E-mail:  please visit Ormiston Trust

  • Cambridgeshire County Council Young Carer support

Please visit the Young Carers page on the County Council website for the most up to date information

For a Young Carers Needs Assessment email

Taylorfitch website