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Cambridgeshire & Peterborough Children & Young People Mental Health Support

Parents & Carers


Information and support for parents and carers

COVID-19 Update:  Please see this page on our website for resources relating to the Pandemic including how to talk to your child about it and support their wellbeing and also about returning to school. 

This page on the website also provides information about local service updates and changes in response to the current situation. (Please note - this is not an exhaustive list, we suggest contacting services directly to receive the most up-to-date information).

Kooth Logo  are offering webinars on 11th March 7pm - 8pm, 20th April 6.30pm - 7.30pm and 19th May 7pm - 8pm 2021 to help parents and carers understand how you can support your child with their mental health and wellbeing.

The webinar will demonstrate how Kooth is a useful and supportive support for children and young person as a general wellbeing service. Kooth can support your child alongside other services or while they are waiting for other services to commence. The service is Free and Safe and offers a range of different features.

If you are a parent or carer who is interested, please click below to find out more and register: 

Discover Kooth Webinars - Parents
Discover Kooth Webinars - Parents

Many parents, guardians and carers are concerned about how their children, whatever their age, are feeling at the moment. We are now in our third national lockdown and we have lived through almost a year of the coronavirus pandemic and social restrictions which have affected us all.

At this time, it is understandable that children and young people may be feeling anxious and upset. Their life may feel unpredictable and out of control and their usual mechanisms of support through friends, family members and professionals more limited. This worry is natural, and many children and young people will be able to cope with the support of their families and friends. But please remember that the NHS is open for those who need more help.

You can find additional support services here:


Eating Disorder Support Information Workshops

The SUN Network and The Cambridgeshire and Peterborough Clinical Commissioning Group (CCG) are working together to co-design leaflets, top tips, myth busters and support information for people needing to access the eating disorder services and their carers/ loved ones.

We will be holding design workshops for people who have experienced having an eating disorder and separate workshops for carers/ loved ones.

The people best placed to help us design this information are people who have already used the eating disorder services or experienced an eating disorder or caring for someone with an eating disorder.(adult eating disorder services and those who have or are transitioning from children to adults services)

If you are interested in participating either of these sets of workshops which will run from January to June please contact:

Lois Sidney:
Email: lois.sidney@sunnetwork.org.uk
Call/Text/Whattsapp: 07712 358172

Being a parent or carer is one of the hardest jobs in the world so it is important to look after yourself too!

Eight simple tips for good mental health.

  1. Eat well
  2. Keep Active
  3. Keep in touch
  4. Do something you're good at
  5. Help others
  6. Take a break
  7. Believe in yourself
  8. Ask for help


Offers advice to parents around all things digital, gaming addiction,screen time and much more.

Parents or carers of children who are in school year 0-11 (foundation/reception to the end of GCSEs) or P1 to S4 and living in the UK are invited to take part in the The Co-SPACE study which will help with understanding how families are coping during the covid-19 (coronavirus) pandemic, and what parents can do to help support their children’s mental health.

Understanding how young people and families are getting on as children get back to school and/or other forms of learning will be really important in understanding so that we can advise what support is needed from professionals and policymakers.

The Co-SPACE team have put together a document summarising some ideas on how parents/carers can support children and young people as they settle back into school and other forms of education.

The Anna Freud Centre

The Anna Freud Centre has some great advice on supporting someone who might be struggling with their mental health- Click HERE to find out more.


The RELATE website has lots of useful information on a range of issues  that may affect family life. From bullying, grief,arguments amongst siblings and much more.

School refusal

 Some useful information can be found here around school issues and School refusal and anxiety

HAPPYMAPS is a new website aimed at parents and carers around emotional well being for children and covers ages 0-young adults, although the project is based in Bristol there is lots of useful information and tips on supporting good mental health and well being for the whole family.

There is a good guide HERE on supporting your child with mental health issues. The article also has information of services that might be of help.

Child mental health

Young Minds logo

Young Minds offer free, confidential online and telephone support, including information and advice. Call the Parents' Helpline free on 0808 802 5544 (Monday to Friday, 9.30 am to 4 pm), email parents@youngminds.org.uk or see the Young Minds parents section for further information . For more information on the parent helpline see HERE!


Pinpoint is the parent carer forum for Cambridgeshire, providing an independent information and involvement network for parents. They also run groups for parents of children and young people who have undiagnosed or diagnosed ADHD or ASD, as well as information workshops. They also support a parent-to-parent group around children and young people's mental health issues including self harm, depression and anxiety



( Huntingdon)

parent support

Pinpoint also work with RETHINK further information can be found Here!

Family Voice Peterborough has lots of information and support for parents and carers in the Peterborough area.

Support groups for parents/carers of a child with Autism  can be found Here!

To contact the Cambridge NAS branch their helpline number is 07920 150 407. The helpline is run by volunteers so please leave a message and a volunteer will contact you as soon as possible.

Email: NASCambridge@nas.org.uk



Little Miracles

 Little Miracles is a charity that supports families that have children with additional needs, disabilities and life limiting conditions,Little Miracles run counselling sessions for parents too. They have several branches in Cambridgeshire and their HQ is in Peterborough .


Stem 4 logo

Stem4 offers advice for teenagers and parents on mental health issues


mind ed

MindEd is a free educational resource on children and young people’s mental health for all adults. There is a specific section dedicated to families with information on what to do if you are worried about your child, common problems, teenage development and building confidence and resilience in children and much more!


CPSL Mind 

Cambridgeshire, Peterborough and South Lincolnshire Mind - They provide a wide range of services across the county to support those recovering from mental health challenges, promote positive mental health and tackle mental health-related stigma and discrimination within our communities. They have the Stress Less Project to support young people, but will support adults with any concerns about their own mental health and wellbeing.


Emotional support, information and guidance for people affected by mental illness, their families and carers.

SANEline: 0300 304 7000 ( daily 4.30 pm-10.30 pm)

Textcare:comfort and care via text message, sent when the person needs it most  http://www.sane.org.uk/textcare


Ormiston Families is the East of England’s leading family charity, supporting children, young people and families to manage the challenges they face and improve their life chances.

We provide wide-ranging support for children and young people, from mental health services, help to bridge the gap between home and school, to support for imprisonment and much more


Family Lives logo

Family lives

Advice on all aspects of parenting including dealing with bullying Phone: 0808 800 2222 

Website is here!

They also have lots of information on SEND HERE!



 Anna Freud Centre

Anna Freud Centre has just launched a ground-breaking series of expert podcasts to help parents understand and manage child and family mental health problems. 

one you 

It's really important to look after your own mental health and wellbeing when you are looking after others. Check out the national One You Public Health campaign and complete the quiz for tailored information on how to develop and maintain a healthy lifestyle. 

best beginnings logo

Best beginnings supports parents in giving their children the best start in life supporting parents between conception and the child's third birthday. Their website includes educational and interactive tools to support parent-to-be and new parents. See information for parents.


The Childrens Society has lots of information on young peoples mental health and advice for parents.



Rethink helpline for carers of people with schizophrenia and other mental illnesses Tel: Office hours 01354 655786

Making Space is a national charity providing information and support for those who care for those with a mental health condition. They have a group in Cambridgeshire, more information can be found HERE


Internet safety-lots of interesting info below on internet safety and HERE

internet safety

internet safety

internet safety

internet safety

Better Health campaign

Public Health England's   Better Health – Every Mind Matters campaign provides NHS-endorsed tips and advice to help children and young people’s mental wellbeing, and equip parents and carers with the knowledge to support them.

Research reveals that the COVID-19 outbreak has caused an increase in anxiety in young people. Over two-fifths (41%) of children and young people said they were more lonely than before lockdown and more than a third said they were more worried (38%), more sad (37%) or more stressed (34%). New PHE survey data found that two-thirds of parents say their children’s behaviour has changed since the start of the pandemic (69%) and when asked their top 3 worries around COVID-19, over half (52%) said the mental wellbeing of their children topped the list of their biggest worries.

The new advice available on the Every Mind Matters website has been developed in partnership with leading children and young people’s mental health charities, including Young Minds, The Mix, Place2Be and The Anna Freud Centre. It is designed to help parents and carers spot the signs that children may be struggling with their mental health and support them, and also provides advice that can help maintain good mental wellbeing. The site also provides tools to help young people build resilience and equips them to look after their mental wellbeing.

To engage parents and carers, a powerful short film has been created featuring a number of celebrity parents including Davina McCall, Marvin Humes, Sean Fletcher, Katie Piper and Edith Bowman, reading extracts from bestselling author Charlie Mackesy’s book, ‘The Boy, The Mole, The Fox and The Horse’. The emotive extracts all touch upon mental health and aim to encourage parents to visit Every Mind Matters.

Help! My child is questioning their gender?

If your child or young person feels confused about their gender identity, you’re not alone, other parents have experienced this situation too. Most people identify with the gender they are born with, ie male or female, boy or girl. Often young children dress in clothes associated with other genders when they are aged between 3-5 years old, this is a normal transitory part of play and development. Yet, some people experience conflicting feelings around their gender (gender dysphoria) as they enter adolescence. They feel that their gender identity is different from the physical make up of their body.

Your child or young adult may want to use a different word or description for themselves and may experience feelings of discomfort around parts of their body. This can be very upsetting and scary for your child or young person, particularly as they go through puberty.  For some these feelings pass, for others they don’t. Its good you are seeking help and support to know how to care for them.

Many people who feel this way identify with the term transgender (or trans for short), which comes from the Latin ‘trans’ meaning ‘across or to cross over’. Some people identify as non-binary without considering themselves transgender, and some people adopt other labels like agender (not having a gender), bigender (having two genders) or genderfluid (having a gender that changes over time).

Your child or young person may find it distressing when people use words or treat them in a way that doesn’t align with how they perceive themselves to be – for instance referring to them as a boy when they feel they are a girl. These feelings of distress about the difference between their physical body and what they feel, can be very upsetting, though not everyone will experience them, and they may pass.

Gender dysphoria can have an impact on the emotional wellbeing or mental health of your young person or child. However, being transgender is not a mental health condition itself – it is an identity.

Many parents have concerns about gender dysphoria and emotional wellbeing. We would encourage you to listen to your child, letting them talk for as long as they want in a non-judgemental way. This will give them the space to explore their own feelings in an accepting environment. You may also find it helpful to talk to a trusted adult such as a friend, or your GP or a teacher who will be able to support you and help you find out more about what you are experiencing.

You may wish to share these links with your child if they are experiencing feelings of stress (link), anxiety (link), depression (link) or self-harm (link), or are experiencing bullying (link), you might want to check out those pages to find relevant resources and other sources of support.


Support Services for Transgender, Non-binary and Gender Questioning People

Encompass Network maintain a calendar of upcoming events for LGBTQ+ people in Cambridgeshire and Peterborough and links to lots of different local support groups across the county. You can find out more at: http://encompassnetwork.org.uk/calendar

The Gender Identity Research & Education Society also maintain ‘Tranzwiki’ which includes a listing of groups and support services across the country. Those in the East of England can be found at: https://www.tranzwiki.net/regions/east-england

The Kite Trust is available to support all LGBTQ+ young people up to the age of 25 in Cambridgeshire, Peterborough and surrounding areas – this includes those who are trans, non-binary or questioning their gender. If your child has questions about their sexuality or gender identity and would like to speak to someone, you can get in touch via their website. They offer individual support from a youth worker, social groups for young people to  attend, and other events where you can get to know other LGBTQ+ young people in the area and a support group for parents and carers. Visit www.thekitetrust.org.uk, email info@thekitetrust.org.uk or call 01223 369508.

Gendered Intelligence are a national charity who support trans, non-binary and questioning young people up to the age of 30. They offer monthly youth groups in London and also online, as well as other events and projects. Visit http://genderedintelligence.co.uk/support/trans-youth to find out more about their current services.




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