Getting advice and signposting

Within this grouping are children, young people and families adjusting to life circumstances, with mild or temporary difficulties, where the best intervention is within the community with the possible addition of self-support. This group may also include, however, those with chronic, fluctuating or ongoing severe difficulties, for which they are choosing to manage their own health and/or are on the road to recovery.

This section of the Thrive model is about initial responses in the school setting where a child, young person, family and carers may need to be signposted to advice and information.

It is important that a whole school approach in relation to mental health informs the effective use of this resource overall, including the importance of early identification and intervention.

The Thriving section contains links to guidance from the Department of Education and national organisations which explain how to implement the approach and the current context for the role of schools in supporting the emotional wellbeing of children and young people.

There are two parts to this section, which you can access by clicking on the links to the left of this page.

  • A  Guidance for schools, in relation to getting advice and signposting from reliable and established sources, including government documents, which will help school staff to gain an overview of what is available and where to look and enable them to make informed decisions about the advice they give to pupils.
  • B Local Services - In school and in the community.

It is very important that the guidance given is based on a good understanding of the presenting problem and the level of concern otherwise important signs of significant difficulties may be missed and inappropriate advice given.

This session on the free learning resource, MindEd  is for a universal audience and provides an overview of children and young people who are more vulnerable to developing mental health problems and who may have psychological needs associated with their circumstances.


This resource is reliant on information provided to us by organisations and partners at the time of writing, therefore the level of detail and accuracy varies across services and some may be missed. We recommend visiting the webpage of a service directly should you require further information.