Local services and organisations: Getting more help
It is important to keep up to date with services and organisations. We do acknowledge the transient nature of local offers, but a list of local support available to children and young people is on the Cambridgeshire and Peterborough mental health website developed by local NHS, voluntary sector and local authority organisations to provide a central hub of information.
Keep your head https://www.keep-your-head.com/
The website has a dedicated section:
For professionals: https://www.keep-your-head.com/prof
For children and young people https://www.keep-your-head.com/cyp
For adults https://www.keep-your-head.com/adults
Medical services:
General practitioner surgery where the child or young person is registered
GP out of hours 111.
NB Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, who is registered with a GP in Cambridgeshire or Peterborough.
Cambridge and Peterborough NHS Foundation Trust
The YOUnited Referral Hub for CAMHS ( Child and adolescent mental health services) https://www.cpft.nhs.uk/search/service/younited-195/
This is a single point of contact and referral for young people who are registered with a GP in Cambridgeshire and Peterborough and requires the young person’s consent.
Age groups- Children and young people with mental health or emotional wellbeing needs up to the age of 17 years (or 18 years for those referred with a suspected eating disorder or with a neurodevelopmental diagnosis) (or 25 years for referrals to Centre 33).
Referral method Professional
YOunited referral hub operates during working hours (9am – 5pm, Monday to Friday)
Contact number for professionals only for discussion and consultation of non-crisis referrals: 0300 3000 830
Referral form can be found here: https://forms.office.com/Pages/ResponsePage.aspx?id=ZK6E2LEyMEGkSUqmVcmjMMpY3J-sR0FFg4YqbM1CWkBUMktFVlA2SE1KMEwxUlNRWTM4U1ozR1NBSyQlQCN0PWcu&embed=true%22
Type of support clinical.
Other information The partner agencies of the hub are CPFT, Cambridge Community Services NHS Trust, Centre 33 and the Ormiston Trust. The hub triages and screens all referrals based on risk, clinical mental health needs and impact on functioning. The referrals are moved through the Hub by using the National Thrive model for pathways of support
CAMHS (Child and adolescent mental health services) https://www.cpft.nhs.uk/childrens-young-peoples-and-families-services-/
Professional referral through the Younited hub (see above)
Specialist CAMHS work with young people who are registered with a GP in Cambridgeshire or Peterborough. They work in collaboration with parents and carers and the young people themselves so that care and treatment plans are jointly owned and agreed. They offer comprehensive assessment programmes and therapeutic intervention in line with the best evidence available.
services include:
Inpatient care, community paediatric therapy services
Pathways for children and young people with mental health conditions, including the new CAMH Crisis & Home Treatment Team
Care and treatment for eating disorders, developmental conditions, physical and learning disabilities.
The website includes links to Community paediatrics, Crisis and home treatment, eating disorders, neurodevelopment and Younited.
CPFT Eating Disorders Service https://www.cpft.nhs.uk/service-detail/service/camh-eating-disorder-services-179/
The specialist child and adolescent mental health service supports children and young people with moderate to severe eating disorders. There is also support for families and carers.
Age groups. Up to age 18
Referral method Professional. Through the YOUnited hub (see above)
Type of support clinical
CAMEO (Cambridgeshire and Peterborough Assessing, Managing and Enhancing Outcomes) https://www.cpft.nhs.uk/service-detail/service/cameo-early-intervention
Cameo is a mental health service across Cambridgeshire, Peterborough, Huntingdon and the Fens for people who are struggling with distressing experiences like hearing voices or feeling paranoid.
There are two parts to the service, those that may be at high risk of developing a mental health problem such as psychosis and those that may be experiencing their first episode of psychosis.
Age groups 14 – 35
Referral method self referral and professional referral
Cambridge
T: 01223 341510
E: cameosouth@cpft.nhs.uk
Peterborough, Huntingdon and Fenland.
T: 01733 353 250
E: cameonorth@cpft.nhs.uk
Type of support clinical
CASUS https://www.cpft.nhs.uk/search/service/cambridgeshire-child-and-adolescent-substance-use-service-casus-180/
Cambridgeshire Child and Adolescent Substance Use Service
CASUS is an NHS service which provides information, support and specialist treatment in Cambridgeshire around drug and alcohol use to young people and their families.
Age groups up to 18
Referral method Professional and self referral
Professional referrals can be made using Early Help Assessment or the CASUS Referral Form.
CASUS Referral Forms can be downloaded from the website. http://www.cpft.nhs.uk/casus/howtorefer
Young people can refer themselves over the phone. Email:casus@cpft.nhs.uk
Telephone:01480 445316(Monday-Friday 9am-5pm)
Type of support. Clinical and non- clinical
Other information also have a limited service for 18 – 21 year olds who are particularly vulnerable and would benefit from seeing a young person’s service rather than be referred to adult services.
For more information
see https://www.keep-your-head.com/assets/2/how-casus-can-help-1.pdf
The Early Help Hub
The Cambridgeshire Early Help Hub provides a single telephone line, operating during office hours, providing advice and information for professionals about local services. They can offer guidance about accessing services, and signpost to self-help resources. Contact the team on: 01480 376 666 or early.helphub@cambridgeshire.gcsx.gov.uk
(Open 9am – 5.20pm Monday to Thursday, Friday 9am -4:20pm).
The Peterborough Early Help Service provides a dedicated Early Help telephone line, operating during office hours, providing advice and information for professionals about local services. They can offer guidance about accessing services, and signpost to self-help resources. Contact the service on the Peterborough Early Help helpline number on: 01733 863649 or email earlyhelp@peterborough.gov.uk
(Open 9am – 5pm Monday to Friday)
The MASH multi- agency safeguarding hub.
Provides consultation and advice to agency referrers about thresholds, appropriate actions and outcomes. Provides signposting for locality services, voluntary agencies and organisations
https://www.cambridgeshireandpeterboroughccg.nhs.uk/easysiteweb/getresource.axd?assetid=3466&type=0&servicetype=1
Referral Cambridgeshire County Council: 0345 045 5203 or complete a referral online. Report abuse of a child – Cambridgeshire County Council
Peterborough City Council: 0345 045 5203 or complete a referral online Report abuse of a child – Peterborough City Council
Emergency Duty Team (Out of Hours) 01733 234724
Cambridge County Council statutory services
Safeguarding children and child protection https://www.cambridgeshire.gov.uk/residents/children-and-families/children-s-social-care/safeguarding-children-and-child-protection
Looked after children https://www.cambridgeshire.gov.uk/residents/children-and-families/children-s-social-care/looked-after-children
Disability Social Care https://www.cambridgeshire.gov.uk/residents/children-and-families/children-s-social-care/disability-social-care-0-25
SEND Service (0-25)
https://www.cambridgeshire.gov.uk/residents/children-and-families/local-offer/local-offer-identifying-special-educational-needs-and-disabilities-0-25/send-service-0-25
Is a local authority service, delivered in three areas across Cambridgeshire. They work in schools and settings with children and young people (0-25 years) and their parents/carers, providing targeted support and training in all aspects of Special Educational Needs (SEN). The main aim is to help meet the needs of children and young people within their local community. The team aims to help children and young people with SEND to progress with their learning, as well as their emotional and social development
See also Cambridge educational Psychology services. https://www.cambseps.co.uk/services
Alternative Provision and Inclusion Service https://www.cambridgeshire.gov.uk/residents/children-and-families/schools-learning/education-your-rights-and-responsibilities/alternative-provision-education-and-inclusion-service
Working with secondary schools to support vulnerable students aged 11-16 years within school strategies or interventions and commissioning of quality-assured Alternative Provision
YMCA Trinity Group https://ymcatrinitygroup.org.uk/
YMCA Trinity Group work across Cambridgeshire & Suffolk and are part of the world’s largest youth charity. It provides a range of support to schools across all areas of mental health
https://ymcatrinitygroup.org.uk/jobs-training/support-schools-menu-services/.
Whilst most services fit into the getting advice or getting support sections, they can also provide long-term support for targeted groups such as looked after children.
Age groups – 5+, including adults
Referral method – professional (web form)
Type of support – clinical (in-school)
Other information - Flexible provision either face to face or using online/telephone platforms as agreed.
Wrap around support including drop-ins and advice can be provided through their day rate service or on a sessional basis through their credit system.
They are registered with the BACP and are included in the approved list of alternative education providers.
Nessie - Supporting families of children who self-harm
Nessie is commissioned by Cambridgeshire County Council to provide free support to families of children and young people who self-harm. Nessie offer:
- Parent workshops across Cambridgeshire in schools, community settings and online
- Parental peer support groups
- Targeted 1-1 parent support;
- Telephone and online parent support.
Nessie is a not-for-profit organisation providing easy access to arts therapies, counselling, support, training and supervision so that children, young people and their families can thrive. They provide support through partnering with local schools, county councils and community organisations. Parents can also reach out to them directly.
Age groups Any
Blue Smile https://www.bluesmile.org.uk/
Blue Smile is a Cambridgeshire charity supporting vulnerable children who have poor mental health or emotional problems.
Children, parents/carers, and school staff can access services as a Partner or Outreach School.
Age groups 3-13
Referral method Professional Tel 01223 314725
Type of support clinical
Other information
The subsidised Partner Schools service provides long term, 1:1 arts-based therapeutic support delivered by teams of highly trained therapists experienced in working with children.
The flexible Outreach service service provides flexible, in-school 1:1 therapeutic arts-based counselling to support specifically the most vulnerable children in any school
The Young people’s counselling service https://www.ypcs.uk/free-counselling-service/
The YPCS is a registered charity providing a free and confidential service that can be accessed by young people old in emotional difficulty, which includes distress caused by bereavement
Age groups 11 - 18 years
Referral method Young people can refer themselves or be referred by a parent/carer, GP, professional or school.
Email: admin@ypcs.uk
Telephone: 0800 634 4395
Type of support clinical
Other information. The service offers up to 12 sessions of free counselling. It currently operates out of three locations in Yaxley, Whittlesey and Ramsey.
Centre 33 https://centre33.org.uk/
Centre 33 operates a range of services from free counselling and support to information on sexual health, housing, budgeting and also a young carers’ project. It runs out of 5 main centres over 6 days a week and works with 1000’s of young people in Cambridgeshire and Peterborough every year. Free and confidential advice and signposting on a wide range of practical and emotional issues
Age groups up to age 25
Referral method Self - referral. Call, message or email during opening hours.
0333 4141809/ help@centre33.org.uk
Drop in hubs in Cambridge Tuesdays - Fridays 12-5pm, or in Ely Tuesdays 1-5pm
Type of support – clinical and no clinical
Other information Centre 33 is a partner agency of the Younited Hub Professional referral via the YOUnited hub https://centre33.org.uk/help/professionals/
Stars Children’s Bereavement Support Services https://talktostars.org.uk/
Age groups 4-19
Referral method Self - referral, Professional Referral, Information only. via the form on the website or contact Tel 01223 863511/ info@talktostars.org.uk.
Referrals from Peterborough for young people aged 13 and above can be made to Centre 33 https://centre33.org.uk/help/how-we-can-help/
Type of support clinical and non- clinical
Other information This free service provides bereavement support counselling for children and young people aged 4-19 both pre-bereavement and post-bereavement, and telephone advice to families and schools supporting children and young people experiencing or facing close bereavement.
Other bereavement services
Bereavement services
This leaflet lists the main services across the Cambridgeshire and Peterborough area and national organisations that offer support for people who have lost a loved one file:///C:/Users/hmbat/Downloads/Bereavement%20Support%20in%20Cambridgeshire%20and%20Peterborough.pdf
Keep your head https://www.keep-your-head.com/cyp/CP-MHS/who-else-can-help-me/support-with-losing-a-loved-one-bereavement
In Cambridgeshire and Peterborough families who are affected by suicide will be offered support from the post-suicide bereavement service shortly after the death.
- Help is at Hand booklet - Booklet giving practical support and guidance after someone may have died by suicide
- Walk With Us toolkit - A toolkit for supporting Children, Young People and Families bereaved by suicide
- On The Go - Online modules of suicide bereavement training, delivered by Suicide Bereavement UK
To help professionals in responding to these tragic events, colleagues in South Yorkshire have recently launched a new toolkit for those who support children, young people and families bereaved by suicide. You can download a copy HERE.
Kite Trust https://www.thekitetrust.org.uk/lgbt-support/
Free information, support and groups for LGBTQ+ young people in Cambridgeshire, Peterborough and surrounding areas.
Age groups 5-25
Referral method self -referral by emailing info@thekitetrust.org.uk and Tel: 01223 369508
Type of support clinical and non- clinical.
Other information Provides social groups for 11-18s and 16-25s in-person around Cambridgeshire & Peterborough, online social groups and creative & leadership opportunities. Offer one-off or a series of individual support sessions on a case-by-case basis. The Youth Work team are available to support schools and colleges to establish and develop school/college-based LGBTQ+ plus allies student groups - this service may be chargeable.
Cambridgeshire Music Therapy http://cambridgeshiremusictherapy.co.uk/Cambridgeshiremusictherapy/Home.html
Specialist music therapists work in special schools, mainstream schools, units attached to schools and children’s centres across Cambridgeshire.
Age groups school age
Referrals can be made by schools, organisations, families or individuals.
Phone: 01480 373500/Email: cm@cambridgeshire.gov.uk
Type of support clinical
Other information Arts therapies are therapeutic interventions similar to counselling or psychotherapy that aim to improve mental health and well-being. They use music, drama, art or dance as the means of communication.
There is a charge for this service but funding may be available.
Place2be https://www.place2be.org.uk/
Place2Be provides child counselling and mental health support in schools, including primary, secondary and all-through schools across England, Scotland and Wales.
Age groups school age
Referral Professional Tel: 020 7923 5500 Email: enquiries@place2be.org.uk
Type of support clinical
Other information There is a charge for services.
https://www.place2be.org.uk/our-services/services-for-schools/mental-health-resources-for-schools/
Fullscope https://www.fullscopecollaboration.org.uk/
Fullscope is a consortium of leading organisations supporting the mental health and wellbeing of children and young people in Cambridgeshire.
It comprises, Arts and Minds, Blue Smile, Cambridge curiosity and Imagination, Centre 33, CPSL Mind, The Kite Trust, YMCA Trinity group.
See the website for further information.
Cogwheel Counselling https://www.cogwheel.org.uk/
provides counselling in Cambridgeshire to couples, families and individuals. The website signposts useful additional resources.
Age groups. All ages including children and young people.
Referral method Self- referral On-line registration.
Phone: 01223 464385/ Email: admin@cogwheel.org.uk
Type of support clinical
Other information Contributions according to income.
Relate http://www.relatecambridge.org.uk/children_counselling.htm
Counselling and therapeutic support for children and young people living in Cambridgeshire, Peterborough and Fenland.
Relate offers support to children and young people who are adversely affected by traumatic life circumstances, including family change or breakdown, loss or bereavement, or other social or environmental difficulties with which they feel they require additional help.
Age groups 5-12 and 13-18
Referral method Children and young people can refer themselves for the service with formal consent from parents or carers. 01302 347866/ Email counselling@relatecambridge.org.uk
Type of support clinical
Other information Initial assessment cost £60. Thereafter charges according to income.
