Local services and organisations: Getting risk support

Many of the local services mentioned in other sections contain guidance about what to do in a crisis, for example, YMCA Trinity Group and Centre 33.

We do acknowledge the transient nature of local offers but a list of local support available to children and young people is on the Cambridgeshire and Peterborough mental health website developed by local NHS, voluntary sector and local authority organisations to provide a central hub of information.

Keep your head https://www.keep-your-head.com/

The website has a dedicated section

For professionals https://www.keep-your-head.com/prof

For children and young people https://www.keep-your-head.com/cyp

For adults https://www.keep-your-head.com/adults

And Information for young people about what to do in a crisis.

https://www.keep-your-head.com/cyp/CP-MHS/need-help-now/what-to-do-if-you-or-someone-else-is-in-crisis-1

Medical services:

General practitioner surgery where the child or young person is registered

GP out of hours 111.

Local A and E.

Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, who is registered with a GP in Cambridgeshire or Peterborough.

NHS information about what do to in a mental health emergency https://www.nhs.uk/mental-health/advice-for-life-situations-and-events/where-to-get-urgent-help-for-mental-health/

Cambridge and Peterborough Foundation Trust information about help in an emergency

https://www.cpft.nhs.uk/helpinacrisis Cambridgeshire and Peterborough NHS Foundation Trust : Getting Risk support for children and young people:

CAMHS (Child and adolescent mental health services) crisis information is available here:

https://www.keep-your-head.com/prof/cp-mhs/supporting-young-people-in-crisis/camhs-crisis-information

and

https://www.keep-your-head.com/prof/cp-mhs/supporting-young-people-in-crisis/mental-health-crisis-and-suicide

For existing patients of child and adolescent mental health services (CPFT):

Between 9am-5pm, Monday–Friday: Contact your Care Co-ordinator or On Duty Clinician

At other times call Out Of-Hours Service: A telephone support service, run by Lifeline, is available for CPFT’s service users who are experiencing a crisis in their mental health. The service is also available for carers who are concerned about the mental health of a service user. The out-of-hours telephone number is 0808 808 2121. This is available every day, including weekends, from 7pm-11pm

Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis

If not already a patient of child and adolescent mental health services (CPFT):

Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis.

Your GP: If you are in crisis and need immediate help, then please contact your GP.

Emergency doctor: All GP surgeries have an out-of-hours number that you can call in an emergency. The out-of-hours doctor may assess the situation over the phone, ask you to attend a clinic/service, or may come out to assess the service user. They will be able to arrange any necessary specialist assessments.

Local walk-in centre: Most centres are open 365 days a year and outside office hours. Some newly opened centres may offer different opening hours during their first few months.

A&E - call 999 or go to your nearest A&E department.

CAMH Crisis and home treatment team https://www.cpft.nhs.uk/childrens-young-peoples-and-families-services-/

The CAMHS Crisis Team is nurse led service which works with children and young people who present in a Crisis related to their Emotional and Mental Health needs. The service is provided for those who are up to 17 years of age unless they have a diagnosis of an Eating Disorder or Neurodevelopmental Disorder.

The team provides crisis assessments within the acute hospitals and the community. These assessments are provided for those who are at significant risk to themselves or others due to their mental health, at risk of significant self-harm or in acute psychological or emotional distress that is causing them to not be able to go about their daily activities, such as going to school and looking after themselves.

The team also offers brief crisis support to young people and or families, and support and strategies around managing distress, self-harm, anxiety, low mood and many other concerns

CPFT Child and adolescent mental health inpatient units.

Professional referral https://www.cpft.nhs.uk/childrens-young-peoples-and-families-services-/

The Ida Darwin Hospital has the following three inpatient units:

The Croft is a residential service for children with mental health problems and their families, providing intensive assessment and treatment for children with complex emotional, behavioural and social difficulties. We also offer intensive work with parents to develop their parenting skills.

The Darwin Centre is a specialist adolescent in-patient unit for the assessment and treatment of young people aged 12-17 years old (inclusive) with serious mental health problems. The centre works in partnership with young people, their families, and other external children's agencies to help them manage their illness in a way that will enable them to return to their home and community at the earliest and safest opportunity.

The Phoenix Centre is a specialist in-patient and day-patient unit for the treatment of young people aged 11-17 years old (inclusive) suffering from complex eating disorders. The Centre works collaboratively with young people, their families and other professionals working with them to help them to come to terms with, and understand, their illness, improve behaviours and develop strategies for dealing with it more successfully.

The MASH multi- agency safeguarding hub.

Provides consultation and advice to agency referrers about thresholds, appropriate actions and outcomes. Provides signposting for locality services, voluntary agencies and organisations

https://www.cambridgeshireandpeterboroughccg.nhs.uk/easysiteweb/getresource.axd?assetid=3466&type=0&servicetype=1

Referral Cambridgeshire County Council: 0345 045 5203 or complete a referral online. Report abuse of a child – Cambridgeshire County Council

Peterborough City Council: 0345 045 5203 or complete a referral online Report abuse of a child – Peterborough City Council

Emergency Duty Team (Out of Hours) 01733 234724

If you think a child or an adult with care and support needs is in immediate danger, phone 999

Statutory Children services/ Professional safeguarding concerns

https://www.cambridgeshire.gov.uk/residents/children-and-families/children-s-social-care/safeguarding-children-and-child-protection#professionals---reporting-safeguarding-concerns-0-1

Make a referral for a child or young person in need, or where there is reason to suspect they are likely to suffer significant harm because of abuse or neglect. You can report a safeguarding concern from the Joint Peterborough and Cambridgeshire Safeguarding website and use the online form on this page to make a referral. There is also full supporting guidance, risk assessment tools and threshold information.

Cambridgeshire County Council: 0345 045 5203 or complete a referral online Report abuse of a child – Cambridgeshire County Council

Peterborough City Council: 0345 045 5203 or complete a referral online Report abuse of a child – Peterborough City Council

Emergency Duty Team (Out of Hours) 01733 234724.

16+CPSL Mind https://www.cpslmind.org.uk/ CPSL MIND have

Sanctuaries which are based in Cambridge and Peterborough and are open between 6pm and 1am every day, all year round. A telephone-based service is available between 11am and 6pm.

Young People, Parents or Carers and professionals can call the First Response Team for support on 111 (select option 2), and access the Sanctuary in Cambridge or Peterborough. The Sanctuary offers anyone in crisis over the age of 16 practical and emotional support between 6pm and 1am. Referral in is via 111 (select option 2) only

Discharge buddy service

The Discharge Buddy Service offers short-term support, over a four to six week period, to individuals after discharge from crisis services.

It is designed for young people and adults (aged 16+ where clinically appropriate) experiencing a mental health crisis, who require additional support to that being put in place with Locality Teams and/or family carers.

Referrals into the service are via the crisis care pathway and mental health community teams, primarily the Crisis Resolution and Home Treatment Team (CRHTT) and acute in-patient wards https://www.cpslmind.org.uk/how-we-help/mental-health-crisis-support/

Samaritans https://www.samaritans.org/

Free confidential helpline for all ages 24 hours a day and 365 days a year

https://www.safeguardingcambspeterborough.org.uk/adults-board/wider-public/living-with-mental-ill-health/suicide-prevention/

Footnote

This resource is reliant on information provided to us by organisations and partners at the time of writing, therefore the level of detail and accuracy varies across services and some may be missed. We recommend visiting the webpage of a service directly should you require further information.

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