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Cambridgeshire & Peterborough Children & Young People Mental Health Support

Parents & Carers

HELPLINES

Carers Helplines:

  • Lifeline: Call everyday, 365 days a year 7pm-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
  • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
  • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
  • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 9am-5pm - 0808 808 1111
  • Women's Aid and Refuge: Call the National Domestic Violence Helpline 24/7 for support for victims of domestic violence, their friends and families/carers - on 0808 2000 247
  • Pinpoint: Support for parents/carers in Cambridgeshire who have children with additional needs and disabilities - 01480 877333
  • NHS Cambridgeshire and Peterborough Healthy Child Programme: Support and advice line for parents and carers, Mon-Fri from 9.30am to 4.30 pm - text 07520 649 887, or call 0300 029 5050

All Mental Health Support Lines:

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • Lifeline - Call everyday, 365 days a year 7pm-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
  • Mind Infoline: Call or text for help with all mental health challenges, Mon-Fri 9am-6pm - 0300 123 3393
  • Rethink Mental Illness: Call for support and advice on mental health, Mon-Fri 9.30am-4pm - 0300 5000 927
  • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
  • CALM: Call for help and support with mental health challenges, everyday, 365 days a year, 5pm-midnight  - 0800 58 58 58
  • Shout: Text shout for support with a mental health crisis and other mental health challenges, 24 hours a day, 365 days a year - 85258

Crisis Helplines:

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • First Response Service: Call NHS 111 Option 2 if you're in crisis.

Suicide Helplines:

  • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
  • First Response Service: Call NHS 111 Option 2 if you're in crisis.
  • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141

Anxiety Helplines:

  • Anxiety UK: Call for help with anxiety challenges, available Mon-Fri between 9.30am-5.30pm - 03444 775 774 
  • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0844 967 4848
  • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

Depression Helplines:

  • Gypsy/Traveller Depression Suicidal helpline: Call, Text or WhatsApp - 0739365135

Eating Disorders Helplines:

  • Beat (Adults): Call for eating disorder support - 0808 801 0677
  • Beat (Student Line): Call for eating disorder support - 0808 801 0811
  • Beat (Under 18's): Call for eating disorder support - 0808 801 0711

Addiction Helplines:

  • Alcoholics Anonymous: Call 24hrs a day - 0845 769 7555
  • Narcotics Anonymous: Call daily until midnight - 0300 999 1212
  • Port Of Call (paid service with a free advice line): Call for free, available all hours for advice - 0808 291 1643
  • Cocaine Anonymous: Call 7 days a week between 10am-10pm, freephone - 0800 612 0225, Mobiles Call - 0300 111 2285
  • Drinkline - National alcohol helpline, Call weekdays 9am-8pm, weekends 11am-4pm - 0300 123 1110
  • The National Association for Children of Alcoholics (Nacoa) - Free confidential email and telephone helpline for children of alcohol dependent parents - 0800 358 3456 helpline@Nacoa.org.uk
  • Talk to Frank: Call 24 hours a day, offers encouragement and support to anyone struggling with such issues - 0300 123 6600

OCD Helplines:

  • OCD Action: Call for support for living with OCD, Mon-Fri 9.30am-5pm - 0845 390 6232
  • OCD UK: Call for support for living with OCD, Mon-Fri 9am-5pm - 0845 120 3778
  • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0844 967 4848
  • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

LGBTQ+ Helplines:

  • Switchboard LGBT+: Call everyday 10am-10pm or chat online here - 0300 330 0630

Helplines For Men:

  • Men's Health Forum: Call or text for support for men, 24hrs a day - 020 7922 7908

Sexual Abuse Helplines:

  • Rape Crisis: (to find your local services) Call daily 12-2.30pm and 7-9.30pm - 0808 802 9999.

Domestic Abuse Helplines:

  • Women's Aid and Refuge: Call the National Domestic Violence Helpline 24/7 -  0808 2000 247.
  • Men's Advice Line: Call for advice and support for men experiencing domestic violence and abuse, Mon-Fri 9am-5pm - 0808 801 0327

Victim Support Helplines:

  • Victim Support: Call Mon-Fri 8pm-8am and weekends Sat-Mon 5pm-8am - 0808 168 9111.
  • Embrace - Child Victims of Crime: Support for children, young people and families who are victims of a serious crime - 0345 60 999 60 

Alzheimer's & Dementia Helplines:

  • Alzheimer's Society: Call for advice and information on dementia, Mon-Fri 9am-5pm, weekends 10am-4pm - 0300 222 1122

Bipolar Disorder Helplines:

  • Bipolar UK: Call for advice and support about bipolar - 0333 323 3880

Young People Helplines:

  • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141 
  • YoungMinds: Call for information and advice on child and adolescent mental health, Mon-Fri 9.30am-4pm - 0808 802 5544
  • NSPCC Childline: Call 24hrs a day - 0800 1111
  • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
  • Family Lives: Call for advice on all aspects of parenting including dealing with bullying, Mon-Fri 9am-9pm and Sat-Sun 10am-3pm - 0808 800 2222
  • YoungMinds Parents: Parents Helpline is available to offer advice to parents and carers worried about a child or young person under 25, Mon-Fri 9:30am-4pm - 0808 802 5544
  • Embrace - Child Victims of Crime: Support for children, young people and families who are victims of a serious crime - 0345 60 999 60 

Helplines For Emergency Services Employees:

  • Mind Blue Light Infoline: Call or text (text on 84999) for support for emergency services staff, Mon-Fri 9am-6pm - 0300 303 5999

Bereavement Helplines:

  • Cruse Bereavement Care: Call Mon-Fri 9am-5pm - 0844 477 9400

Disabilities Helplines:

  • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 9am-5pm - 0808 808 1111

*Some information gathered from www.nhs.uk and the services listed.

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