Cambridgeshire & Peterborough Professionals Mental Health Support

Supporting young people in crisis

Mental health crisis and suicide

What is a mental health crisis?

Someone might be in crisis if:

  • They are thinking of hurting themself or suicide seems the only option
  • They have made threats to hurt you or someone else.
  • They are experiencing extreme distress that seems overwhelming.

Who can help in a mental health crisis?

Call 111 and select the mental health option for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough. Specially-trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local acute hospitals.

If you are over the age of 16 you can access the Sanctuary in Cambridge or Peterborough - People in crisis across the whole of Cambridgeshire and Peterborough will be able to access Sanctuary support. Staffed by mental health charity Mind in Cambridgeshire, the Sanctuary offers people practical and emotional support between 6pm and 1am and is accessible by referral from the First Response Service. You can watch a tour of the Cambridge Sanctuary by clicking here 

111 logo

Other support available:

Support for schools and colleges following the death of a young person by suspected suicide:

A coordinated multi-agency response will be initiated following the death of a young person (under the age of 18 years). This response is outlined in the 'Supporting Schools and Colleges in responding to suicides in teenagers: A multi-agency guide for practitioners' document (also available in Word format here).

Samaritans - In addition to local services, support can be offered via the Samaritans Step By Step programme which offers practical support and guidance in the aftermath of a suspected suicide. This service is free and can be accessed Online or phone: 0808 168 2528

In Cambridgeshire and Peterborough families who are affected by suicide will be offered support from the post-suicide bereavement service shortly after the death.

  • Help is at Hand booklet - Booklet giving practical support and guidance after someone may have died by suicide
  • Walk With Us toolkit - A toolkit for supporting Children, Young People and Families bereaved by suicide
  • On The Go - Online modules of suicide bereavement training, delivered by Suicide Bereavement UK

CAMHS Crisis information

CAMHS out of hours (Weekends, and after 17:00)

New presentations or existing cases known to Child and Adolescent Mental Health Services

Young People, Parents or Carers and professionals can call the First Response Team for support on 111 (select mental health option), and access the Sanctuary in Cambridge or Peterborough.  The Sanctuary offers anyone in crisis over the age of 16 practical and emotional support between 6pm and 1am. Referral in is via 111 (select mental health option) only. To watch a tour click here.

If there is an immediate risk to a child or young person's safety due to a mental health issue, s/he can be taken to the local A&E department where it will be decided whether a specialist mental health assessment is required.  If needed, this can be provided in A&E.

If they are already a patient of child and adolescent mental health services (CPFT):

  • Between 9am-5pm, Monday–Friday: Contact your Care Co-ordinator or On Duty Clinician 
  • At other times call Out Of-Hours Service: A telephone support service, run by Lifeline, is available for CPFT’s service users who are experiencing a crisis in their mental health. The service is also available for carers who are concerned about the mental health of a service user. The out-of-hours telephone number is 0808 808 2121. This is available every day, including weekends, from 7pm-11pm
  • Call 111 and select mental health option for the First Response Service - a 24-hour service for people in a mental health crisis.

If they are not a patient of child and adolescent mental health services (CPFT):

  • Call 111 and select mental health option for the First Response Service - a 24-hour service for people in a mental health crisis.
  • Your GP: If you are in crisis and need immediate help, then please contact your GP.
  • Emergency doctor: All GP surgeries have an out-of-hours number that you can call in an emergency. The out-of-hours doctor may assess the situation over the phone, ask you to attend a clinic/service, or may come out to assess the service user. They will be able to arrange any necessary specialist assessments.
  • Local walk-in centre: Most centres are open 365 days a year and outside office hours. Some newly opened centres may offer different opening hours during their first few months.
  • A&E - call 999 or go to your nearest A&E department.

 East of England Forensic Child and Adolescent Mental Health Service (FCAMHS) will be offering a full clinical service across the East of England region from 1st April 2019.  This constitutes the final part of a phased roll out of the service.

FCAMHS is a regional specialist service, hosted by Cambridgeshire and Peterborough Foundation NHS Trust, for children and young people aged 0-18 whereby:

  • there is a concern about a young person's mental health (this may include neurodevelopmental disorder and/or learning disability)
  • the young person presents with high risk of harm to others and about whom there is major family or professional concern
  • the young person may be in contact with the criminal justice system or be likely to enter secure care.

FCAMHS accepts referrals from any professional working with children and young people.

For further information on how to make a referral and to view a copy of the FCAMHS leaflets and privacy notice, please visit our webpage at:

Please note our new regional telephone number: 0300 300 9300

Self Harm and Suicide:


For further information then please see our Children and Young peoples page HERE!

Mental Health Crisis

Who can help in a mental health crisis?New 111 square

Call 111 - and select the Mental Health option for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough*. The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need.  They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind). The Peterborough and Cambridge Sanctuaries offer short-term practical and emotional support between 6pm and 1am, seven days a week. You can watch a tour of the Cambridge Sanctuary. Please note, to access this service you need to call 111 -  and select the Mental Health option. 

Who can call?

If you aren't able to make the call yourself then anyone can call on your behalf, for example a friend, carer, loved one or even your GP. The service is available to anyone, of any age, currently living in Cambridgeshire and Peterborough in a mental health crisis.

For more information visit:

 *Some information gathered from and the services listed.

Early Help Hubs

Early Help

The Cambridgeshire Early Help Hub provides a single telephone line, operating during office hours, providing advice and information for professionals about local services. They can offer guidance about accessing services, and signpost to self-help resources. Contact the team on: 01480 376 666 or (open 9am – 5.20pm Monday to Thursday, Friday 9am -4:20pm).


The Peterborough Early Help Service provides a dedicated Early Help telephone line, operating during office hours, providing advice and information for professionals about local services. They can offer guidance about accessing services, and signpost to self-help resources. Contact the service on the Peterborough Early Help helpline number on: 01733 863649 or email (open 9am – 5pm Monday to Friday).

Safeguarding concerns and referrals

 If you are concerned that a child is at immediate risk of harm, please ring :

  • Cambridgeshire: 0345 045 5203
  • Peterborough: 01733 864180
  • EDT (Emergency Duty Team): (01733 ) 234724

For Cambridgeshire Children

 Tel:  0345 045 5203



For Peterborough Children

 Tel: 01733 864180



For out of Hours (Emergency Duty Team)

Tel: 01733 234724


Completed referral forms can now be sent securely to ONE email address for Peterborough and Cambridgeshire, this is

Emotional Health & Wellbeing Service


Emotional Health and Wellbeing Service



The Emotional Health and Wellbeing Service (EHWS) launched in January 2018, and covers Cambridgeshire and Peterborough. The service was created due to the recognition that there was a local gap in provision of service within the “Getting Advice” and “Getting Help” quadrants of the THRIVE model, adopted in Cambridgeshire and Peterborough.


Who are we?

The EHWS comprises of a range of staff from a variety of professional backgrounds.

  • The Emotional Health and Wellbeing Practitioners (EHWP) are a multi-disciplinary team, coming from a variety of professions, including School Nursing, Mental Health Nursing, Paediatric Nursing, Health Visiting, and Social Work.
  • The Children’s Wellbeing Practitioners (CWP’s) have psychology related degrees and complete the post graduate certificate in Children and Young People’s Psychological Wellbeing Practice.

The EHWS is led by a Clinical Psychologist, and supported by an Assistant Psychologist and Administrative Assistant countywide.

What do the EHWP’s do?

The team operates a duty system, offering telephone support to professionals from education settings (primary, secondary, colleges, and special schools) as well as other professionals such as General Practitioners and Social Care. Part of the EHWP’s role is to support professionals to ‘system navigate’ around the complex network of support available for children and young people with emotional and mental health needs. They work with professionals, to signpost, advise and support referrals to the wider emotional health and wellbeing services. The teamwork closely with the Early Help Hubs and the CAMH Single Point of Access (SPA).


They can offer more in depth support, where they can visit staff at schools to provide consultation (with parent/carers consent) and training to support professionals develop their skills, knowledge, and understanding of emotional health and wellbeing issues to more effectively and confidently deliver support. They also now provide staff support to education establishments. This may be in the form of self-directed learning packages along with a reflective session facilitated by an Emotional Health and Wellbeing Practitioner.


How do you contact us?

Accessing either strand of the service is through the EHWS duty line, which operates Monday to Friday, 9:30 to 16:30. Please note this is only available for professionals.

If you are a parent/carer concerned about your child or young person and believe the EHWS may be a help to your family, please do speak to your school and ask them to contact us directly.

                               Contact to the service is by email only



    Local support

    For more information on local support and services please see our Children's and Young People's page HERE !

    NESSie Supporting families of children who self-harm please visit HERE

    Text 'HEAR' to 85258 for free, confidential support, 24/7

    School Nursing

    School Nursing - The School Nursing Service provides confidential advice and support to all children, young people, and their carers in a variety of settings. Every School has access to a named practitioner within the school nurse team who work in partnership with children, parents, carers, health professionals and teachers, promote and maintain good health of all school children, support a child’s specific health needs, enable all school children to reach their full potential.

    Cambridgeshire - 0300 029 5050 or

    Peterborough -  01733 746822 or 


    ChatHealth -Text Messaging Service for 13-19 year olds (currently only available in Cambridgeshire)

    ChatHealth is an alternative way for young people to engage with experienced school nurses who will answer texts from 9.30am-4pm Mon-Fri on a range of topics including anything from healthy eating, smoking, self-harm and bullying.

    Watch this video to find out more

    Young people (13-19 years) can text 07480 635 443 to start a conversation.


    Housing information

    The Housing, Mental Health and Substance Misuse Toolkit has been developed by people working in a wide range of teams and agencies across Cambridgeshire and Peterborough, with the help of experts by experience. It sets out the process to follow when housing, mental health and substance misuse issues occur in ten different scenarios. Click here for more details and the latest information. 

    Citizens Advice provide a wealth of advice on housing issues (

    Local Citizens Advice Offices can also provide information and advice:

    Housing and Homelessness

    Shelter provide information on getting help from councils. The district and city councils in Cambridgeshire have statutory responsibility for housing and homelessness and are known as housing authorities. Their duties include the provision of housing for rent and working with housing associations to supply housing for general and special needs. They can also give information and advice on accommodation queries for a range of housing:

    Cambridgeshire Services

    Peterborough Rough Sleeper Referral Form - 





    Debt information

    Mental Health and Money

    As a professional, you may need to help someone who has mental health and money problems. Click here to view some topics to guide you towards the advice and resources you need to help the person you are supporting. 

    Substance Misuse Services

    The Housing, Mental Health and Substance Misuse Toolkit has been developed by people working in a wide range of teams and agencies across Cambridgeshire and Peterborough, with the help of experts by experience. It sets out the process to follow when housing, mental health and substance misuse issues occur in ten different scenarios. Click here for more details and the latest information. 

    Services for Children and Young People

    Cambridgeshire Child and Adolescent Substance Use Service (CASUS) provides information, support and specialist treatment in Cambridgeshire around drug and alcohol use to young people and their families. CASUS offers specialist treatment, interventions, support and information for all types of substance use. The also provide support for the families and carers of substance misusing young people, and see young people who are affected by the substance misuse of someone close to them. CASUS can see young people at school, home or a variety of community or healthcare settings. People can self-refer for an appointment, or a parent/carer or professional can refer a young person. The service is suitable for those under 18 years old but they also have a limited service for 18 – 21 year olds who are particularly vulnerable and would benefit from seeing a young person’s service rather than be referred to adult services.

    Peterborough #POW (Possibilities, Opportunities, Without taking risk) young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s, substance use. The service is for those up to the age of 18 years with drug and/or alcohol problems and offers one-to-one support, group work, housing and education/employment support.

    Adult Substance Misuse Services

    Cambridgeshire - Change Grow Live provides the community adult substance misuse service in Cambridgeshire. Anyone can refer to the service, including families/carers and individuals referring themselves. Anyone can walk in during 'Open Access' sessions for assessment or advice, or referrals can be made via the website. You can also call (01223 315882) or email the service (

    Peterborough - CGL Apsire provide drug and alcohol treamtment services with interventions and services including 1-to-1 support, group therapy, needle exhange and family/carer support.

    For more information please see our C&YP page and the adult section here and here!


    Referrals and support services


    YOUnited logo
    YOUnited offers help to children and young people with their emotional wellbeing and mental health. It is available to those up to the age of 25 and offers a range of support including therapies, counselling and guided self-help.

    Referrals can be made to YOUnited by a GP or any professional working with children or young people.

    Referral information can be found here

    All referrals are triaged and assessed by specialist staff from YOUnited who then work with clients, as well as their family or carers if necessary, on the best pathway to support their needs.

    YOUnited is a partnership involving: Cambridgeshire and Peterborough NHS Foundation Trust, Cambridgeshire Community Services NHS Trust, Centre 33, and Ormiston Families. 

    Partners logos



    YOUnited logo


    YOUnited accepts referrals for assessment for children aged from 5 to 18 years-old.

    Please follow this link to make a referral: Peterborough Integrated Neurodiagnostic Referral Form

    Cambridgeshire, Huntingdon and Fenland:

    Primary school age children 

    Referrals for should be made to Cambridgeshire Community Service's community paediatricians.

    Secondary school age children

    YOUnited accepts referrals for young people of secondary school age. Please follow this link to make a

    referral: Cambridgeshire, Huntingdon and Fenland Neurodevelopmental Referral Form .

    Resources, Events and training


    Training for Schools

    It is estimated that one in eight 5 to 19 year olds have suffered from at least one diagnosable mental disorder, therefore it is likely that many more will struggle with their mental health and emotional wellbeing at some point during their school years.

    We all have our role to play in supporting children and young people, and schools pay an important part in supporting young people that may be struggling with their mental health. It is vital that everyone working within a school has an understanding of what mental health is and has the confidence to recognise and respond to common issues.

    What is the mental health competency framework?

    Local Authority Public Health, YMCA Trinity Group, educational establishments and local NHS services have developed a competency based model of assessment to guide schools and colleges in identifying their training needs. The framework was created to simplify the complex picture of mental health training available. The aim is to ensure staff at all levels have the confidence to support children and young people by building core resilience skills, identifying emerging concerns at an early stage, and signposting to appropriate care pathways or interventions where possible. There is no expectation that education staff will diagnose or treat mental health problems.

    Click here to download the mental health competency framework.

    How do I use the framework?

    The framework has been designed as a self-assessment tool. One approach might be to review the tool within a staff meeting or with a smaller group including senior leads (such as the mental health lead). The tool can be used to understand where current levels of understanding of mental health are within different staffing groups, and to highlight areas for improvement.

    A digital version of the Mental Health Competency Framework is available which can be saved onto each school’s Microsoft Forms account enabling easy circulation to staff and the responses to be automatically collated. This will help all schools to analyse needs and plan training programmes accordingly. We also encourage schools to share their results to enable local trends to be identified and gaps to be addressed. To gain access to the link to the digital survey as well as set of instructions on the next steps to take, please email: or

    What next?

    Click here to download the Quality Assurance checklist for Schools. 

    There are lots of local and national providers that can provide training, some of which is free to access. If you decide to purchase training, the quality assurance checklist above can help to ensure that you receive a quality service that fits your needs. 

    Local provision for schools and other professionals: and are commissioned to provide an online wellbeing platform which along with text based counselling also includes helpful articles, forums, activity centre, daily journal and messaging. We provide British Association for Counselling and Psychotherapy accredited services and Kooth is available to young people aged 11-18 and Qwell is available from 18+ in Cambridgeshire and Peterborough. 

    The service provides a free and non-judgemental place for people to connect with others and they have instant access to self-help materials and moderated discussion forums. People can also contribute written pieces of work reflecting their own experiences, as well as accessing drop-in or booked sessions with professional counsellors, available 365 days a year, 12pm -10pm on weekdays and 6pm-10pm on weekends. Further information about Qwell can be found here and information about Kooth can be found here.  More information is available by watching these videos: Qwell  Kooth

    Newsletter HERE

    As a professional you have access to monthly webinars which are available to book via this link:  webinars. Also please contact me at if you would like to receive my regular monthly newsletter, resources or are interested in booking a staff/parent information session or children and young people assemblies/workshops in schools.  


    Training with CPSL Mind

    Our team of experienced trainers work flexibly and supportively with individuals, organisations and businesses to increase mental health knowledge and skills.

    All of our income goes towards funding the work of our charity including direct services for people recovering from mental health problems in Cambridgeshire, Peterborough and South Lincolnshire.

    From Mental Health First Aid to suicide prevention to working with young people, we have a range of courses to increase awareness and skills in our local community - please click here to view courses. 

    We’ll support you to equip your employees with the skills and understanding to create a healthy working environment which benefits your organisation and local community. Please click here to view courses for organisations and companies. 

    YMCA Trinity Group provide a variety of training courses and workshops to improve the physical, emotional and psychological wellbeing of children, young people and staff. Their courses are broken down into Core, Enhanced and Targeted training depending on your needs and requirements. 

    Please note: Due to the success and accessibility of their virtual training programme during the pandemic, all short workshops will be offered virtually using Zoom for 2021/2022.

    Should you wish to arrange these in-house, they would be happy to arrange face to face training delivery. Please get in touch to discuss how this might work. Full day or longer courses will be delivered face to face wherever possible so that delegates can best achieve the desired outcomes from the session. 

    All courses are subject to change at short notice.  For more information contact 01733 373187 or (will support achieving competencies in framework assessment stages 1, 2 and 3).

    Please see here for their 2021/22 Academic Year Training Calendar or here for our full course brochure

    Designated Senior Mental Health Lead Training - Senior Mental Health Leads in schools and colleges can now apply for grant funding to access Department for Education (DfE) approved training. The DfE is offering a £1,200 grant for a senior member of school or college staff to access quality assured training to implement an effective whole school or college approach to mental health and wellbeing in your setting. To find out more about accessing this grant visit the Senior Mental Health Lead Guidance   Please note that a localised programme is being put together this year that we hope will be approved for the 22/23 academic year..  This will be based on local need and will be developed in collaboration with local service providers such as the local authority, NHS and YMCA Trinity Group.  To register your interest in this, please email

    SEND Educational Psychology Services - SEND Services provide targeted support and training to staff supporting students with all aspects of special educational needs, but particularly those experiencing social and emotional difficulties.

    Learn Together LogoLearning Together Cambridgeshire and Peterborough has Guidance and Training for Cambridgeshire and Peterborough Schools and Settings. Click the logo or link for more information. 

    provides sexual health and HIV support, education and information for schools and professionals and young people from age 11 across Cambridgeshire and Peterborough click here to find out more. 

    National provisions for training

    e-learning for healthcare logo

    MindEd (Free) - Online training for families and those working with children and young people. There are e-learning opportunities across a range of mental health topics.

    Young Minds offer training on a range of subjects from anxiety to social media.

    HomeThe Anti-Bullying Alliance (free) - CPD training for teachers and school staff, it also has a range of resources on tackling the subject of bullying.

    Zero Suicide Alliance (free) - Powerful training developed by Merseyside NHS around having conversations about suicide and preventing it if you come across a situation.

    Young Carers

    Support for young carers

    What do we offer?

    Young carers are supported by Centre 33. We work closely with schools across Cambridgeshire and Peterborough to ensure that support is in place for young carers.

    We also support young carers through one to one sessions, group activities and day trips.

    You can find out more about our young carer services here:

    Primary age (up to 11)

    Secondary age (11-18)

    Young Adult Carers (18-25)

    Are we in your school?


    The young carers participation team have developed sessions to help raise awareness and help professionals with the identification of young carers.

    Find out about upcoming events and sessions 

    Creating Mentally Healthy Schools

    A Whole-School Approach to Mental Health

    A whole-school approach means making child, staff and parent/carer mental health and wellbeing ‘everybody’s business’. It involves all parts of the school working together and being committed. It needs partnership working between governors, senior leaders, teachers and all school staff as well as parents, carers and the wider community (Mentally Healthy Schools). For more information visit

    There are lots of helpful documents and frameworks to develop a whole-school approach to mental health, these include:

    National Children’s Bureau: A whole school framework for emotional well being and mental health: a self-assessment and improvement tool for school leaders. Outlines a four-stage approach, including first identifying what is already in place in the school.

    Public Health England: ‘Promoting children and young people’s emotional health and wellbeing: a whole school and college approach’. 

    DfE/NatCen Social Research/National Children’s Bureau: ‘Supporting mental health in schools and colleges’ 


    School Policy  - Promoting positive mental health and wellbeing  

    The policy document found here is the outcome of a collaboration between Bottisham Village College and the CAMH Learning and Development team, Cambridgeshire and Peterborough NHS Foundation Trust. It is intended as a template for other secondary schools and will therefore be made available across the county. However, it is not meant to be adopted without due process and careful and thorough consideration of the individual school’s needs in relation to the emotional wellbeing and mental health of its pupils and staff. 

    Guidance as to how the policy could be customised can be found here.

    Other useful resources for creating mentally healthy schools

    Heads Together and the Anna Freud Centre have launched the Mentally Healthy Schools website which brings together quality-assured information, advice and resources to help primary schools understand and promote children’s mental health and wellbeing. Their aim is to increase staff awareness, knowledge and confidence to help you support your pupils. Resources include lessons plans, assemblies, films and general information on a range of topics and issues.

    Schools in Mind Network:

    The Schools in Mind Network is run by the Anna Freud Centre, by joining the network your school will be able to access a range of free resources. This includes films to use in lessons, assembly plans as well as a range of films featuring experts talking about different mental health issues and giving advice aimed at teaching staff. Joining the network also enables you to keep up to date with the 'You're never to Young to Talk About Mental Health' campaign.

    For more information visit: Schools in Mind Network

    Papyrus’ ‘Building Suicide-Safer Schools and Colleges: A guide for teachers and staff’ covers:

    • Developing a Suicide Prevention Policy
    • Asking About Suicide
    • Responding to a Suicide
    • Working with Community Support

    Access the guide here: save the class toolkit:

    sexual health training for schools and professionals


    Dhiverse trainings are suitable and beneficial for professionals, parents and anyone in a formal or informal support role, who would like to have a better understanding of consent, sexual health, relationships and sex, and related topics. Their trainings will equip you with the skills, knowledge and information you need to feel comfortable when talking about these matters. Please click here for their programme

    Dhiverse have used their experience, knowledge and understanding gained from providing RSE to Cambridgeshire schools for the last 25+ years, and developed and designed a full Relationships and Sex Education (RSE) Curriculum Package for schools. Our curriculum has been designed in line with DfE guidelines and has the support and approval of Cambridgeshire’s PSHE team.

    They have also developed a Professionals Training Package for school staff and other professionals which includes how to communicate around sex and relationships. Click here to go to the their RSE Curriculum Information and Forms page. 

    Dhiverse offer a range of non-mainstream relationships and sex education (RSE) programmes that can be delivered in a non-educational setting, ‘SLIP’ is one of these programmes.  SLIP stands for ‘Sex, the Law, and the Internet & Pornography' SLIP and is an alternative and age appropriate relationships and sex education programme. It is suitable for any young person age 9 to 24 who, for whatever reason, did not engage, or is currently finding it difficult to engage, in Relationships and Sex Education (RSE) or Relationships Education (RE) in school. Click here to see their leaflet to find out more about SLIP and their guidance for making a referral. 

    Dhiverse's 'ABC Programme' is an alternative, age appropriate and ability appropriate programme for anyone age 11 and older (there is no upper age limit for this programme), who has a learning difficulty (LD) or autism. For more information on the ‘ABC Programme’ please click here for an easy read version and to find out more about what they offer.

    They also offer' Understanding ABC' as a CPD accredited workshop which aims to help parents, carers and professionals explore the relationship and sexual needs of people with a LD or autism. It will enable you to understand some of the barriers people with a LD or autism face when learning about relationships, sex and sexual health and to consider more effective ways to communicate with someone with a LD or autism about sex and relationships. Click here for the course leaflet. 


    Holding page for Events

    SPOT - Eating Disorder support for Professionals

    Who is SPOT for?
    SPOT is an online learning resource for school professionals. It has been designed
    to help support those working in a school setting to understand eating disorders
    and help build confidence when speaking to pupils about mental health.

    Making sure children and young people feel comfortable talking to staff about eating disorders can:
    • Increase the chances of early detection
    • Prevent pupils from falling through the gaps
    • Ensure that support is given quickly

    What can I do on SPOT?
    By accessing SPOT, you will be taught how to notice the early signs of an eating disorder, talk to a
    pupil exhibiting them, engage their families, and support them to seek medical assessment. We have
    created the online platform to encompass different features including:

    Learn – Gain key skills to give your pupils the best possible support
    through our bite sized interactive e-learning modules and our webinar
    videos delivered by our expert clinicians. We also have downloadable
    resources in the form of lesson plans and access to school policies.
    Meet –Speak with other school professionals and interact with
    our trained clinical advisors in our weekly Q&A sessions and
    forum channels hosted by clinicians and lived experience trainers.
    Engage – Share and gain knowledge from an inspiring community that
    is here to help you learn through our role specific workspaces and our
    resources section where you can find helpful videos, podcasts and
    articles that have been shared.

    Downloadable leaflet on SPOT is here

    If you would like to see a video of the user experience, please see: SPOT video

    If you would like to create an account, please follow this link here: Beat Eating Disorders


    Return to homepage

    Crisis Tools online resource hub offers unique, co-produced learning guides to increase knowledge and confidence for anyone supporting young people in a mental health crisis. See here for more information. 

    the NHSHealth Education England &

    are working together to help individuals develop their confidence, knowledge and skills when supporting young people in a mental health crisis. Crisis Tools is relevant to anyone who may find themselves supporting a young person in crisis, including health and care, education or any other professionals, parents and carers.

    The Crisis Tools website features a resource sharing hub and bite-sized learning guides aimed at improving your knowledge and understanding of young people’s experiences when getting help in crisis. These unique learning guides are co-designed and delivered by young people with lived experience and clinical experts. The guides cover key themes such as approach, communication and practical strategies including the complexities when delivering care remotely. Openly available for free at


    The following short films are designed to show how teaching Personal, Social and Health Education (PSHE) in schools and colleges can support children and young people’s personal development. They illustrate how knowledge, skills and attitudes explored during this learning can potentially have a positive impact on children and young people’s mental and emotional wellbeing.

    The films involve pupils from a primary and secondary school in Cambridgeshire where the ethos and culture supports and promotes children’s and young people health and wellbeing. In these schools, teaching and learning in PSHE are prioritised, and as well as being taught explicitly via designated periods of time, form an integral part of the schools’ practice.

    The lessons represent a snapshot of activities that would form part of a longer term personal development programme. They showcase examples of PSHE teaching and learning methodologies that could be delivered during a PSHE lesson or tutor time and are designed to serve as an illustrative guide rather than examples of standalone lessons. We would advise reading the accompanying guidance for each film before teaching lessons based on the content of the film.

    The lessons will also support the requirements for the forthcoming statutory status for Relationships Education, and possible statutory status for PSHE.

    We would really appreciate it if you could take a few moments to answer the 4 questions via this link once you have accessed the films:

    Healthy Relationships - Accompanying Notes  (Secondary School)

    Body Image - Accompanying Notes  (Secondary School)

    Anti-bullying - Accompanying Notes (Secondary School)

    Conflict Resolution - Accompanying Notes  (Primary School)

      My Emotions - Accompanying Notes   (Primary School)

    Acknowledgements: We would like to thank the two Cambridgeshire schools for hosting this project, and the pupils for their participation. We would also like to thank Edd Mitchell from Burwell House in Cambridgeshire for creating the films.  

    The Cambridgeshire PSHE Service provides support, guidance and training on the themed areas and approaches explored in these films. Email for information about teaching materials and resources designed to support schools in delivering these aspects of the PSHE curriculum.  

    The BBC has a range of short videos about young people and the things they worry about including bullying,anxiety and OCD. They are suitable for Key stage 2 and 3 and can be found HERE

    The Mix now has information and support all about healthy relationships.

    Pupil Voice

    The Pupil Voice Toolkit was developed by PSHE as a free resource to support schools and colleges to work with our children and young people to explore ways of promoting their mental and emotional wellbeing. The process involves children in identifying self-help opportunities and ways in which school and community provision could further enhance their mental and emotional wellbeing. It will help school leaders make use of school level data to identify the mental wellbeing needs of children and to determine how best to address these. The resources in the toolkit are based on mental and emotional wellbeing examples, however, the tools could be adapted to apply to other topic areas also.

    Mental and Emotional Wellbeing - Engaging Children and Young People in Planning Provision

    Toolkit Contents

    Section A - Process Documents

    Primary Schools

    1. Briefing
    2. Research and data sources
    3. Methodologies for collecting and exploring views
    4. Information for parents and carers
    5. Programme sessions 1 and 2

    Secondary Schools

    1. Briefing
    2. Research and data sources
    3. Methodologies for collecting and exploring views
    4. Invtation for pupils
    5. Successful applicants
    6. Unsuccessful applicants
    7. Information for parents and carers
    8. Programme Sessions 1 and 2
    9. Programme Session 3 and 4
    10. Invitation to feedback event
    11. Mental health curriculum audit tool

    Section B - Supporting Resources


    1. Primary Draw and Write mental health
    2. Safety circle and network of support
    3. Self assessment teacher instructions
    4. Y1-2 self assessment mental and emotional wellbeing
    5. Y3-4 self assessment mental and emotional wellbeing
    6. Y5-6 self assessment mental and emotional wellbeing
    7. Action planning framework
    8. Sample certificate for pupils

    Secondary Schools

    1. Mental and emotional wellbeing card exercise
    2. Mental Health - the group's view (Heading)
    3. Areas of Mental Health (Headings)
      1. Life Satisfaction
      2. Resilience
      3. Self esteem
      4. Trust
    4. Worries (Heading)
    5. Action planning framework
    6. Sample certificate for pupils

    Section C - Examples of Work from Pilot Schools

    Primary Schools

    1. HRBS data from primary school
    2. Key Stage 2 Draw and Write Feedback
    3. PSHE journey around our school

    Secondary Schools

    1. Introduction
    2. Health Related Behaviour Survey - sample powerpoint
    3. Mental Health - the group's view
    4. Worries
    5. Areas of mental health - Key Messages
    6. Mental health - reviewing the school's approaches
    7. Mental health - summary of key messages
    8. Action plan resulting from key messages

    Suicide and self harm presentation

    Full Presentation can be found here!


    Guidance for creating and promoting positive mental health and wellbeing in schools can be found on this page of our website; it includes a policy document created by Bottisham Village College and the CAMH Learning and Development team, Cambridgeshire and Peterborough NHS Foundation Trust, which is intended as a template for other secondary schools.

      The Housing, Mental Health and Substance Misuse Toolkit has been developed by people working in a wide range of teams and agencies across Cambridgeshire and Peterborough, with the help of experts by experience. It sets out the process to follow when housing, mental health and substance misuse issues occur in ten different scenarios. Click here for more details and the latest information. 

      The Cambridgeshire and Peterborough's Children and Young People's Mental Health Strategy 2022 - 2025 can be viewed here. Cambridgeshire & Peterborough Children and Young People's Mental Health Newsletters can be viewed here.

      Public Health Funded CYP Mental health initiatives 2023/24

      Cambridge Acorn project -  Research on the effectiveness of Tetris therapy on Children & Young People's mental health

      For further details please Or

      Cambridge curiosity & imagination - “Branching out” Artscaping project

      For further details please contact:

      “Our voices” coproduction & engagement project

      For further details please contact: or

      Cambridgeshire PSHE service - Mental health, healthy friendships and antibullying training for primary schools

      For further details please contact:

      Red hen project - North Cambridge city community drop-ins

      For further details please contact:

      Romsey mill - “Aspire” youth groups

      For further details please contact:

      Text 'HEAR' to 85258 for free, confidential support, 24/7

      Difficult life events

      Sometimes Children and Young People go through stressful, frightening or distressing events, which can be called emotional or psychological trauma. These events can cause long lasting harm, which might be noticeable soon or long after the event. Below are resources that provide advice on supporting in these situations:

      Harvard Paediatrics website with good resources regarding Adverse Childhood Events (ACE's) and developmental trauma.

      NESSie - self harm support

      Supporting families of children who self-harm

      Nessie is commissioned by Cambridgeshire County Council and Peterborough City Council to provide free support to families of children and young people who self-harm. Nessie offer:
      · Parent workshops across Cambridgeshire and Peterborough in schools, community settings and online;
      · Targeted 1-1 parent support;
      · Telephone and online parent support.

      Nessie is a not-for-profit organisation providing easy access to arts therapies, counselling, support, training and supervision so that children, young people and their families can thrive. We provide support through partnering with local schools, county councils and community organisations. Parents can also reach out to us directly. We are proud to offer qualified, regulated, child centered, flexible support. Our Mental Health Leads training is quality assured by the DfE. 

      For more information, please contact us: 

      NEXT online Peer Support Group for Parents/Carers of Children with Self-Harming Behaviours and Complex Needs - 8 Week Course:
      For other sessions, please see poster details below.


      Holding page for workforce training dates


      Holding page for co-production toolkit, training and opportunities for workforce

      Current News

      Current News

      Text 'HEAR' to 85258 for free, confidential support, 24/7

      Improving our local mental health services and support website

      Cambridgeshire & Peterborough’s flagship mental health information and support website ( has been providing reliable mental health support since 2016. The website needs bringing up-to-date to ensure it is user friendly and provides the latest information on local services and support available. For more information about the refresh project please visit the dedicated page on the ICS website here:


      It’s exam results time again and many young people across Cambridgeshire & Peterborough will be receiving their GCSE, B-Tec and A-Level exam results.  Many will have struggled through their exams with the legacy of the Covid-19 pandemic and lockdowns interrupting their school learning.


      This year we have produced a dedicated page on our local mental health information website The page is aimed at young people receiving their exam results, and is packed full of advice, support and information for young people during this challenging time in their lives. 


      Not all young people will receive the exam results they hoped for, but let’s remind those young people we care for, they should be proud of how hard they’ve worked whatever their result. Journeys in life frequently change course and things don't always go to plan, but to remember today is just the beginning of an exciting journey, whatever the route.


      Support available:


      • Keep Your Head website provides information on mental health and wellbeing support and local services available for young people and adults across Cambridgeshire and Peterborough.


      • SHOUT text line - The UK's national 24/7 text service for anyone in crisis. Get free, confidential mental health support anytime, anywhere. Text 'HEAR' to 85258.


      • Qwell and Kooth - Free online wellbeing services offering chat-based counselling, peer support and self-help. – for ages 18+ – for ages 11-25.


      • CHAT HEALTH TEXT LINE - 07480 635 443

      (open Monday - Friday  9.30-4pm) - Run by the Cambridgeshire and Peterborough Healthy Child Programme and is a secure and confidential text messaging service for young people aged 11-19 across Cambridgeshire and Peterborough who are struggling with a range of health issues.



      helpline: 0800 100 900

      They also offer a free call back service via the website.

      Help us improve our local mental health services and support website

      Cambridgeshire & Peterborough’s flagship mental health information and support website ( has been providing reliable mental health support since 2016. The website needs bringing up-to-date to ensure it is user friendly and provides the latest information on local services and support available. To do this we need your help!

      To help shape this website refresh project, we're asking local people to fill out a short survey to help gather feedback on the current site and how they currently find out about local information and support available. 

      Here is a link to survey:

      Here is the QR Code:  survey QR

      You can download a printable poster inviting people to take part here

      Your feedback will inform the refresh of the website to ensure we develop an improved all-age, single point of access mental health website, with advice and information about mental health services and support in the region and highlight recent updates, changes and useful activities.  For more information about the refresh project please visit the dedicated page on the ICS website here:

      If you would prefer to share your views over the phone instead, please contact to arrange a time and date to take part.

      News on Cambridgeshire and Peterborough Mental Health and Emotional Wellbeing Service

      From 1 July 2021, CHUMS are no longer delivering the Emotional Wellbeing Service in Cambridgeshire and Peterborough. A new service called Younited is now providing support for children and young people with their emotional wellbeing and mental health. Younited is provided by Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) under a partnership agreement with Cambridgeshire Community Services NHS Trust, Centre 33, and Ormiston Families.

      We would like to reassure those already referred to CHUMS that the new service will continue to support you with your mental wellbeing, and this change will not affect the level of support offered to you.  Children and young people will be contacted by the new service in due course.

      Professionals can now make a new referrals to the Younited service. Please go via their website here for information. 

      Managed by The SUN Network