Cambridgeshire & Peterborough Professionals Mental Health Support

Support During the Coronavirus Outbreak

Resources

Covid-19 / Coronavirus Resources

Due to Coronavirus (COVID-19), a number of services have had to make changes to how they provide support to people. If you or someone you know are currently accessing support from a service the service should be in touch with you shortly, or please suggest contacting them directly for up-to-date information.

We are also compiling a list of local service updates and changes in response to the current situation:

  • For updates from young people's services click here.
  • For updates from adult services click here.
  • For service information specifically for professionals click here.

(If you would like to update us about changes to your service please contact us on keepyourhead@centre33.org.uk)

The First Response Service supports people experiencing a mental health crisis so if you need urgent support please call 111 and choose option 2. The First Response Service provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.


The following resources may be useful for those you work with, and this page on the children and young people's site has additional wellbeing tips...

General advice and information


Managing mental health and wellbeing

  • Centre 33 have also created some short videos containing information and tips on how to look after yourself at this time. Topics include anxiety, low mood, sleep, and wellbeing plans.

  • The Hertfordshire Partnership (NHS) - a wellbeing pack for children and young people on 'looking after yourself during COVID-19'. It includes information, advice, activities, colouring pages, and links to other useful resources and services.

  • Anna Freud Centre - a professionals guide to, 'helping children and young people to manage anxiety: a practical guide to supporting pupils and students during periods of distruption'.


Talking to children about Coronavirus and supporting their wellbeing

  • BPS - Key stages: early years foundation stage to key stage 2. Advice on dealing with school closures and talking to children about COVID-19.

  • Charles Dickens Primary School - Key stages: early years foundation stage to key stage 2. Weekly wellbeing video lessons.
  • Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing.

  • Anna Freud links - Supporting schools & colleges: A guide to supporting the mental health and wellbeing of pupils and students during periods of disruption There are also three videos, one for school staff, one for parents and one for children and young people which may be useful.

  • Liverpool CAMHS - a resource on supporting children during social distancing.

  • Young Minds - Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing.

  • Covibook – an interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic.

  • Amaze - information pack for parents on way to support their children.

  • Emerging Minds – Advice for those supporting children and young people around COVID-19.

  • Emerging Minds - Top tips for supporting children and young people with worries around COVID-19 (all based on the current evidence base).

  • Emerging Minds - Reading list of resources for supporting children and young people with their mental health, from other reliable resources and grouped by age and need.

  • Mental Health Foundation - Talking to your children about the Coronavirus pandemic.

  • Childline - Information about concerns your child may have, and advice on things that may help address the worries.

  • Children's Commissioner - An online guide for children aiming to "answer children's questions about Coronavirus, tell children how to stay safe and protect other people and how to help them make the best of their time at home".

  • Anna Freud Centre - a professionals guide to, 'helping children and young people to manage anxiety: a practical guide to supporting pupils and students during periods of disruption'. Wellbeing advice all those supporting children and young people: Early years foundation stage to key stage 2.

  • UK Government - official advice for parents and carers on looking after the mental health and wellbeing of children and young people during the Coronavirus outbreak.
  •  Muddy Faces - Key stages: early years foundation stage to key stage 2.Offer a range of health and wellbeing activities and resources that can be completed outdoors.

Guidance for Carers

  • Carers UK - Guidance for carers about supporting someone during the Coronavirus outbreak.

  •  NHS - Please click here for information and advice for carers of somebody with an eating disorder.


Advice around coronavirus and education


Working during the Coronavirus

  •  'Every Mind Matters' (NHS) - 7 tips about things you can try to help you "adjust to working at home, feel more productive and take care of your mental health in these unprecedented times."
  • Mind - Coping with going into work during the Coronavirus: tips on how to look after your mental health and wellbeing, help with understanding difficult feelings, and ways to find support.

Local helplines for young people

  • Chat Health: A text messaging service in Cambridgeshire and Peterborough that provides support for young people aged 11-19 around a variety of topics such as: emotional health, relationships, self-harm, bullying, alcohol/drug use, healthy eating - text 07480 635 443. ("Texts are usually replied to within one working day and cost the same as a standard text or will come out of your contract message allowance.")

Bereavement Support

  • Cambridgeshire and Peterborough CCG (NHS) have created a digital booklet containing information about local services that can provide support for people who have lost a loved one.

Online resources/activities for children and young people

  • Covibook – an interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic.

  • 'Calm Zone' (Childline) - provides information on breathing exercises, activities games and videos that children and young people mind find helpful for letting go of stress and worry.

  • 'Mood Journal' (Childline) - an online space for children and young people (up to 18 years old) to record and track their daily mood.

Local Service Updates

We are compiling lists of local service updates and changes in response to the current situation, see here for young people's services, and here for adult services.

(If you would like to update us about changes to your service then please contact us on keepyourhead@centre33.org.uk).

Alongside this main list of local services changes, additional service information specifically for professionals can be found on this page below.

This page will be updated as and when we are made aware of any such information.


Time4U - Embrace CVOC

"HOW TO MAKE A REFERRAL:

From the 1st April 2019 we will be introducing a priority-only system for referrals into this service. We will only be accepting referrals that meet the criteria for this service only from the following pathways:

Victims’ Hub
Police
IDVAs
ISVAs

Click here to reach our simple online form.

Once the referral is received Time4u staff will make contact with the parent/carers as soon as possible, usually within three working days.

An assessment will be arranged and carried out at a suitable location.

Following the assessment, if the young person wishes to embark on counselling, they will be matched with a therapist with the skills and experience to meet their needs."


Cambridgeshire & Peterborough Domestic Abuse & Sexual Violence Partnership

The DASV Partnership have released an April Newsletter which provides the latest details of domestic abuse and sexual violence support available in Cambridgeshire and Peterborough.

See the DASV Partnership's May Newsletter.


The Kite Trust
"All new referrals should be directed to Victoria (admin) on: info@thekitetrust.org.uk – she can also be reached on 07808189158
For professionals wishing to speak to a Programme Manager or Youth Worker, they may contact Rosie or Katie on the numbers below:
  • Rosie – Programme Manager (Youth Work) – 07391 561088
  • Katie – Youth Worker – 07566 742682

Young people already in our service are also welcome to contact Rosie or Katie on the numbers above."


YMCA Trinity Group

We understand that these are particularly challenging times for everyone,  and particularly schools.

The mental health and wellbeing of your staff, students and parents will be critical during this current climate, and at a time where social distancing and school closures will create a barrier to the typical support and guidance schools will provide to their students.

We are here to help you and your school community during this difficult time.  As well as our counselling support, advice and training, we have also produced a supporting document that you may find useful to share with parents, young people and staff about mental health support. Click here to download the document.

We have been working hard to provide alternative support during this time and are delighted to announce that we can offer the following alternative services:

  • Telephone/zoom/whatsapp counselling to parents/staff/older students
  • Checking-in calls for those existing or new referrals (including parents of younger children) who are unable to have formal online/telephone counselling
  • Parent/staff/student advice via above platforms or through email
  • Supervision for staff
  • Tailored resources for websites
  • Curriculum/resource development
  • Use of credits/days for other services such as training or creation of webinars. Examples of training might include:
    • Access to our existing training programme for individuals – see our virtual calendar here
    • Tailored training for groups of staff e.g. mentoring training to help those working with vulnerable groups; Delivering Early Interventions Train The Trainer to help you design and deliver resilience programmes for those in school or as online resources;
    • Webinars for staff or parents with Q&A about particular topics

In addition you may like to consider our digital tool that provides 24/7 self-help tools for staff, students (aged 11+) and parents.  For more details, click here

We are thinking creatively about how we can support schools during this time including online services, so if you would like to contact us to discuss your needs, please call 01733 373187 or email lisa.smith@ymcatrinity.org.uk

Click here for more details about our accommodation, childcare and gym services

Supporting young people in crisis

Mental health crisis and suicide

What is a mental health crisis?

Someone might be in crisis if:

  • They are thinking of hurting themself or suicide seems the only option
  • They have made threats to hurt you or someone else.
  • They are experiencing extreme distress that seems overwhelming.

Who can help in a mental health crisis?

Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough. Specially-trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local acute hospitals.

If you are over the age of 16 you can access the Sanctuary in Cambridge or Peterborough - People in crisis across the whole of Cambridgeshire and Peterborough will be able to access Sanctuary support. Staffed by mental health charity Mind in Cambridgeshire, the Sanctuary offers people practical and emotional support between 6pm and 1am and is accessible by referral from the First Response Service. You can watch a tour of the Cambridge Sanctuary by clicking here 

111 logo

Other support available:

Support for schools and colleges following the death of a young person by suspected suicide:

A coordinated multi-agency response will be initiated following the death of a young person (under the age of 18 years). This response is outlined in the 'Supporting Schools and Colleges in responding to suicides in teenagers: A multi-agency guide for practitioners' document. If you become aware of a child death, but have not been contacted by a service to notify you of this, then please contact:

Cambridgeshire Schools:

Chris Meddle – Senior Leadership Advisor

Sara Rogers – Education Safeguarding Manager

Peterborough Schools:

Gary Perkins – Head of Service

Sharon Bishop – Capital Projects and Assets Officer

Samaritans - In addition to local services, support can be offered via the Samaritans Step By Step programme which offers practical support and guidance in the aftermath of a suspected suicide. This service is free and can be accessed by email: or phone: .

In Cambridgeshire and Peterborough families who are affected by suicide will be offered support from the post-suicide bereavement service shortly after the death.

CAMHS Crisis information

CAMHS out of hours (Weekends, and after 17:00)

New presentations or existing cases known to Child and Adolescent Mental Health Services

Young People, Parents or Carers and professionals can call the First Response Team for support on 111 (select option 2), and access the Sanctuary in Cambridge or Peterborough.  The Sanctuary offers anyone in crisis over the age of 16 practical and emotional support between 6pm and 1am. Referral in is via 111 (select option 2) only. To watch a tour click here.

If there is an immediate risk to a child or young person's safety due to a mental health issue, s/he can be taken to the local A&E department where it will be decided whether a specialist mental health assessment is required.  If needed, this can be provided in A&E.

If they are already a patient of child and adolescent mental health services (CPFT):

  • Between 9am-5pm, Monday–Friday: Contact your Care Co-ordinator or On Duty Clinician 
  • At other times call Out Of-Hours Service: A telephone support service, run by Lifeline, is available for CPFT’s service users who are experiencing a crisis in their mental health. The service is also available for carers who are concerned about the mental health of a service user. The out-of-hours telephone number is 0808 808 2121. This is available every day, including weekends, from 7pm-11pm
  • Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis.

If they are not a patient of child and adolescent mental health services (CPFT):

  • Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis.
  • Your GP: If you are in crisis and need immediate help, then please contact your GP.
  • Emergency doctor: All GP surgeries have an out-of-hours number that you can call in an emergency. The out-of-hours doctor may assess the situation over the phone, ask you to attend a clinic/service, or may come out to assess the service user. They will be able to arrange any necessary specialist assessments.
  • Local walk-in centre: Most centres are open 365 days a year and outside office hours. Some newly opened centres may offer different opening hours during their first few months.
  • A&E - call 999 or go to your nearest A&E department.

 East of England Forensic Child and Adolescent Mental Health Service (FCAMHS) will be offering a full clinical service across the East of England region from 1st April 2019.  This constitutes the final part of a phased roll out of the service.

FCAMHS is a regional specialist service, hosted by Cambridgeshire and Peterborough Foundation NHS Trust, for children and young people aged 0-18 whereby:

  • there is a concern about a young person's mental health (this may include neurodevelopmental disorder and/or learning disability)
  • the young person presents with high risk of harm to others and about whom there is major family or professional concern
  • the young person may be in contact with the criminal justice system or be likely to enter secure care.

FCAMHS accepts referrals from any professional working with children and young people.

For further information on how to make a referral and to view a copy of the FCAMHS leaflets and privacy notice, please visit our webpage at:

http://www.cpft.nhs.uk/training/forensic-children-and.htm

Please note our new regional telephone number: 0300 300 9300

Self Harm and Suicide:

 

For further information then please see our Children and Young peoples page HERE!

Mental Health Crisis

Who can help in a mental health crisis?NHS 111 Mental Health Crisis Picture

Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough*. The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need.  They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind). The Peterborough and Cambridge Sanctuaries offer short-term practical and emotional support between 6pm and 1am, seven days a week. You can watch a tour of the Cambridge Sanctuary. Please note, to access this service you need to call 111 and press option 2 before turning up. 

Who can call?

If you aren't able to make the call yourself then anyone can call on your behalf, for example a friend, carer, loved one or even your GP. The service is available to anyone, of any age, currently living in Cambridgeshire and Peterborough in a mental health crisis.

For more information visit: http://www.cpft.nhs.uk/about-us/mental-health-crisis.htm

*People in Wisbech have not got the option 2 but can access the service via dialling 111. The call handler will then transfer them direct to the FRS (First Response Service) service.

 

*Some information gathered from www.nhs.uk and the services listed.

Early Help Hubs

Early Help

The Cambridgeshire Early Help Hub provides a single telephone line, operating during office hours, providing advice and information for professionals about local services. They can offer guidance about accessing services, and signpost to self-help resources. Contact the team on: 01480 376 666 or early.helphub@cambridgeshire.gcsx.gov.uk (open 9am – 5.20pm Monday to Thursday, Friday 9am -4:20pm).

 

The Peterborough Early Help Service provides a dedicated Early Help telephone line, operating during office hours, providing advice and information for professionals about local services. They can offer guidance about accessing services, and signpost to self-help resources. Contact the service on the Peterborough Early Help helpline number on: 01733 863649 or email earlyhelp@peterborough.gov.uk (open 9am – 5pm Monday to Friday).

Safeguarding concerns and referrals

 If you are concerned that a child is at immediate risk of harm, please ring :

  • Cambridgeshire: 0345 045 5203
  • Peterborough: 01733 864180
  • EDT (Emergency Duty Team): (01733 ) 234724

For Cambridgeshire Children

 Tel:  0345 045 5203

Email: referralcentre.children@cambridgeshire.gov.uk

 

For Peterborough Children

 Tel: 01733 864180

Email: PDCSC@peterborough.gcsx.gov.uk 

 

For out of Hours (Emergency Duty Team)

Tel: 01733 234724

 

Completed referral forms can now be sent securely to ONE email address for Peterborough and Cambridgeshire, this is referralcentre.children@cambridgeshire.gov.uk

Emotional Health & Wellbeing Service

 ehws

Emotional Health and Wellbeing Service

 

Background

The Emotional Health and Wellbeing Service (EHWS) launched in January 2018, and covers Cambridgeshire and Peterborough. The service was created due to the recognition that there was a local gap in provision of service within the “Getting Advice” and “Getting Help” quadrants of the THRIVE model, adopted in Cambridgeshire and Peterborough.

 

Who are we?

The EHWS comprises of a range of staff from a variety of professional backgrounds.

  • The Emotional Health and Wellbeing Practitioners (EHWP) are a multi-disciplinary team, coming from a variety of professions, including School Nursing, Mental Health Nursing, Paediatric Nursing, Health Visiting, and Social Work.
  • The Children’s Wellbeing Practitioners (CWP’s) have psychology related degrees and complete the post graduate certificate in Children and Young People’s Psychological Wellbeing Practice.

The EHWS is led by a Clinical Psychologist, and supported by an Assistant Psychologist and Administrative Assistant countywide.

What do the EHWP’s do?

The team operate a duty system, offering telephone support to professionals from education settings (primary, secondary, colleges and special schools). Part of the EHWP’s role is to support professionals to ‘system navigate’ around the complex network of support available for children and young people with emotional and mental health needs. They work with professionals, to signpost, advise and support referrals to the wider emotional health and wellbeing services. The team work closely with the Early Help Hubs and the CAMH Single Point of Access (SPA).

 

They can offer more in depth support, where they can visit staff at schools to provide consultation (with parent/carers consent) and training to support professionals develop their skills, knowledge and understanding of emotional health and wellbeing issues to more effectively and confidently deliver support. They also now provide staff support sessions to education establishments, which focus on staff wellbeing.

 

Although any professional from any education establishment can call the duty line for support and advice, the training and consultation offer varies across the regions. In East Cambs, Fenland and Peterborough it is specific to primary, secondary schools and colleges, but in Huntingdon and Cambridge it is currently focused mainly on primary schools.

 

What do the CWP’s do?

In the August of 2018, the EHWS expanded to include Children’s Wellbeing Practitioners (CWP’s). The CWP’s offer Cognitive Behaviour Therapy (CBT) informed guided self-help for mild to moderate anxiety, low mood and behaviour difficulties.

CWPs support children, young people and parents who:

  • Live in Cambridgeshire, Huntingdonshire, Fenland and Peterborough
  • Who may have mild-moderate anxiety or low mood
  • Who may have mild-moderate behavioural difficulties
  • Are motivated to make changes

CWPs work with children who are:

  • Aged between 5-18 years old for anxiety (for primary aged children, the work will focus with the parents, and if they are secondary aged, with the young people directly)
  • Aged between 11-18 years old for low mood (work is with the young people)
  • Aged between 5-8 years old for behavioural difficulties (work is with the parents)

How do you contact us?

Accessing either strand of the service is through the EHWS duty line, which operates Monday to Friday, 9:30 to 16:30. Please note this is only available for professionals.

If you are a parent / carer concerned about your child or young person and believe the EHWS may be a help to your family, please do speak to your school and ask them to contact us directly.

                               Tel: 0300 555 50 60 or email: ccs.ehw@nhs.net

 

 

    Local emotional Health Support and services

    Please note...

    Due to Coronavirus (COVID-19), a number of services have had to make changes to how they provide support to people, and therefore the information on this page may not be the most up-to-date.  If you or someone you know are currently accessing support from a service they will be in touch or please contact them for up to date information about their services.

    We are also compiling a list of local service updates and changes in response to the current situation, they can be found here, and service information specifically for professionals, here. (If you would like to update us about changes to your service please contact us on keepyourhead@centre33.org.uk)

    See our resources page here for information about Coronavirus and tips on how young people can look after their mental health at this time.


    There are a range of services that can provide support for young people in addition to core Child and Adolescent Mental Health Services (CAMHS). Many of them schools, health professionals, parents/carers and young people themselves can refer to. A comprehensive list of local and national services can be found below:

     

    These are some of the free services available locally:


    Kooth Logo

    Kooth - A confidential and anonymous online service for young people, specifically developed to make it easy and safe for young people to access mental health support as and when they need it. Once signed up, Kooth users have access to BACP trained counsellors available until 10pm, 365 days a year, peer-to-peer support through moderated forums, and a range of self-help materials, co-written by other young people. Any young person aged 11 – 18 (up to 19th birthday) with a Cambridgeshire or Peterborough postcode can access the service for free. You can watch the new Kooth video here.   


        CHUMS

    CHUMS Mental Health and Emotional Wellbeing Service - Offers support to children and young people with mild to moderate mental health difficulties, such as anxiety and low mood, as well as those with significant emotional wellbeing difficulties arising from life events such as bereavement and bullying. Support will vary depending on the child's or young person's needs but may include 1-to-1 or group interventions, advice and guided self-help or parent/carer groups.

    Referral criteria

    • Peterborough – Up to the age of 18
    • Cambridgeshire – Up to the age of 25

    Drop in sessions

    Drop-ins  for young people up to the age of 25 (Peterborough is only up to the age of 18) 

    -          SAWTRY:- Wednesdays, 3pm – 5pm, Sawtry Youth & Community Centre (PE28 5UX)

    -          CAMBRIDGE:- Fridays, 3:00pm-4:30pm, Cambridge Central Library, Floor 3 - Grand Arcade (CB2 3QD)

    -          WISBECH:- Wednesdays – 3:30pm-5:00pm – Awdry House (PE13 2JD)

    -          HUNTINGDON: Thursdays – 4:00pm-6:00pm – Huntingdon Youth Centre (PE29 7AF)

    -          PETERBOROUGH (only up to the age of 18 starts on 26.2.19): Tuesdays – 3:30pm – 4:30pm, Youth Access Hub, 49 Lincoln Road (PE1 2RR)

    You can make a referral via the website http://chums.uk.com/cambs-referral-forms and one of their triage team will contact you to discuss in more detail. You might also find some of the CHUMS downloadable information helpful - http://chums.uk.com/downloads For further information contact 0330 0581 657 (Peterborough) or 0330 0581 659 (Cambridgeshire)   


     Centre 33 logo

    Centre 33 offers a range of support for young people (up to the age of 25) in Cambridgeshire and Peterborough. Centre 33 can help with all sorts of issues from housing, sexual health and money worries to family problems and bullying, no matter how big or small the problem is.

    ‘Someone to Talk To’ drop-in sessions and a helpline operate across the county 5 days a week. They also provide a schools counselling service and a young carers’ project. Centre 33 have an open access policy and young people can refer themselves to the service by calling or popping into the drop in sessions. For more information on the Centre 33 service visit their website or call (0333 4141809) or email (help@centre33.org.uk).

     

    Shelf help - A range of books that have been recommended by young people and health professionals about mental health will be available in public libraries. The books are aimed at 13 to 18 year olds with advice and information about issues like anxiety, stress and obsessive compulsive disorder (OCD), and difficult experiences like bullying and exams.  A similar service, called 'books on prescription' is already available for adults. For more information on what local libraries can provide visit - Cambridge and Peterborough


    For more information on local support and services please see our Children's and Young People's page HERE !

    School Nursing

    School Nursing - The School Nursing Service provides confidential advice and support to all children, young people, and their carers in a variety of settings. Every School has access to a named practitioner within the school nurse team who work in partnership with children, parents, carers, health professionals and teachers, promote and maintain good health of all school children, support a child’s specific health needs, enable all school children to reach their full potential.

    Cambridgeshire - 0300 029 5050 or ccs.cambs.hcp.schoolnursingdutydesk@nhs.net

    Peterborough -  01733 746822 or cpm-tr.peterboroughschoolnurses@nhs.net 

     

    ChatHealth -Text Messaging Service for 13-19 year olds (currently only available in Cambridgeshire)

    ChatHealth is an alternative way for young people to engage with experienced school nurses who will answer texts from 9.30am-4pm Mon-Fri on a range of topics including anything from healthy eating, smoking, self-harm and bullying.

    Watch this video to find out more http://bit.ly/chathealth-cambs

    Young people (13-19 years) can text 07480 635 443 to start a conversation.

     

    Housing information

    Citizens Advice provide a wealth of advice on housing issues (www.citizensadvice.org.uk/housing/)

    Local Citizens Advice Offices can also provide information and advice:

    Housing and Homelessness

    Shelter provide information on getting help from councils. The district and city councils in Cambridgeshire have statutory responsibility for housing and homelessness and are known as housing authorities. Their duties include the provision of housing for rent and working with housing associations to supply housing for general and special needs. They can also give information and advice on accommodation queries for a range of housing:

    Cambridgeshire Services

    Peterborough Rough Sleeper Referral Form - https://www.peterborough.gov.uk/residents/housing/homelessness/ 

     

     

     

     

    Debt information

    Money worries can take a toll on your mental health. There are a range of local and national services that can provide support if you, or a patient/client you are working with has money worries including:

    • Cambridge & District Citizens Advice Bureau  (Cambridge and South Cambridgeshire) -  provides information, advice and support to help local people overcome their problems. The CAB help people with a wide range of issues, including benefits, debts, housing, relationships, employment and other questions. The service is free, impartial and confidential. Advice Line: 0344 848 7979.
      Rural Cambridgeshire Citizens Advice Bureau (Huntingdonshire, East Cambridgeshire and Fenland) - provides information, advice and support to help local people overcome their problems. The CAB help people with a wide range of issues, including benefits, debts, housing, relationships, employment and other questions. The service is free, impartial and confidential. Advice Line: 344 245 1292 (Mon-Fri, 9.30am-3.30pm).
    • Citizens Advice Peterborough - provides information, advice and support to help local people overcome their problems. CAP help people with a wide range of issues, including benefits, debts, housing, relationships, employment and other questions. The service is free, impartial and confidential. The service operates from their base in the city centre at St Mark’s Street and have a outreach service with sessions across the city including at the Rainbow Savers Credit Union, Aspire and Honeyhill children centre – Paston, along with our telephone advice and email advice services. Advice Line: 0344 499 4120 (landline) or if you are calling from a mobile 0300 330 0650.

    Money Advice Service - Set up by government to provide free impartial money advice. Advice line: 0800 138 7777 (Mon - Fri, 8am to 6pm and Sat 9am-1pm)

    Young people can get support on job hunting and budgeting through the New Horizons project

    Substance Misuse Services

    Services for Children and Young People

    Cambridgeshire Child and Adolescent Substance Use Service (CASUS) provides information, support and specialist treatment in Cambridgeshire around drug and alcohol use to young people and their families. CASUS offers specialist treatment, interventions, support and information for all types of substance use. The also provide support for the families and carers of substance misusing young people, and see young people who are affected by the substance misuse of someone close to them. CASUS can see young people at school, home or a variety of community or healthcare settings. People can self-refer for an appointment, or a parent/carer or professional can refer a young person. The service is suitable for those under 18 years old but they also have a limited service for 18 – 21 year olds who are particularly vulnerable and would benefit from seeing a young person’s service rather than be referred to adult services.

    Peterborough #POW (Possibilities, Opportunities, Without taking risk) young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s, substance use. The service is for those up to the age of 18 years with drug and/or alcohol problems and offers one-to-one support, group work, housing and education/employment support.

    Adult Substance Misuse Services

    Cambridgeshire - Change Grow Live provides the community adult substance misuse service in Cambridgeshire. Anyone can refer to the service, including families/carers and individuals referring themselves. Anyone can walk in during 'Open Access' sessions for assessment or advice, or referrals can be made via the website. You can also call (01223 315882) or email the service (Cambridge1@cgl.cjsm.net).

    Peterborough - CGL Apsire provide drug and alcohol treamtment services with interventions and services including 1-to-1 support, group therapy, needle exhange and family/carer support.

    For more information please see our C&YP page and the adult section here and here!

     

    Referrals and support services

    CAMHS Referrals

    In hours (Mon-Fri, 09:00-17:00)

    ALL NEW REFERRALS: Call the Single Point of Access (SPA)- 01480 428115, accesscamhs@nhs.net. Takes professional referrals up to 17th birthday (18th birthday for learning disabilities).

    Please access the referral form via: http://www.cpft.nhs.uk/professionals/referrals-to-camhs

    If there is an immediate risk to a child or young person’s safety (or to the safety of others) due to a mental health issue and they require a same day mental health assessment, you may be directed by the SPA to the local CAMHS clinic’s on-call clinician(s).

    The Cameo Service

    A local service that provides specialist assessment, care and support to young people experiencing a first episode of psychosis. GP or self-referral possible.

    Phone: 01223 884360 or 01733 318102.


    For existing cases: If a child or young person is an existing patient of the local CAMHS Clinic/Service, please contact their reception to access further support.

    Contact details are:

    • Cambridge (South) CAMHS reception - 01223 465100
    • Huntingdon/Fenland (Central) CAMHS reception - 01480 445281
    • Peterborough (North) CAMHS reception - 01733 777939 

    GPs REFERRAL OPTIONS

    First Response Service: This is a 24-hour, seven-day-a-week service for people in mental health crisis who need urgent advice and support and who are registered with a GP in Cambridgeshire or Peterborough. To access the service, patients ring 111, and then press option 2. GPs can access FRS by calling 01480 416040.

    If a patient, who is already receiving support from mental health services, is experiencing a mental health crisis and it is between 9am-5pm then contact the CPFT care co-ordinator. Their care plan will contain information on how to contact them.

    Primary Care Mental Health Service: The Primary Care Mental Health Service provides specialist mental health support for GP surgeries so that people with mental ill-health can access prompt advice and support, receive help in a community setting and experience a more joined-up approach to their care. Anyone aged between 17-65 can access the Primary Care Mental Health Service. Any requests should go through the Primary Care Mental Health Service e-referral system. All older people’s mental health referrals should be made via eRS. Please call 01480 420178 or e-mail cpm-tr.opmhreferrals@nhs.net if you have any queries. Please talk to the Mental Health Liaison Practitioner or the Primary Care Mental Health Practitioner in your surgery if you have any queries or e-mail the team via: PrismMailbox@cpft.nhs.uk.

    PRISM Leaflet

    The Psychological Wellbeing Service (PWS) provides talking therapy, usually for people with mild to moderate mental health issues, including depression, anxiety, post-traumatic stress, panic attacks, phobias or Obsessive Compulsive Disorder. Patients can refer themselves to PWS by calling 0300 300 0055 or via the website.

    Here you can find some information about how to refer to services for urgent and routine mental health and social care.

     

    Referring to Children's Mental Health Services:

    CPFT provide a range of children's community health services in Peterborough, that offer support, advice and health care for children, young people, carers and families. Our services include: 

    Referring to the Peterborough Integrated Children's Health Services

    (This is not an emergency service)

    Child Health, Winchester Place - 01733 777937
    Fax for Child Health (secure) - 01733 777938
    Address: Winchester Place, 80 Thorpe Road, Peterborough PE3 6AP

    Information on how to make a referral to Child and Adolescent Mental Health Services (CAMHs) services:

    All referrals to Community CAMHS should be made using the referral form found at the bottom of the page HERE

    Please ensure that consent is obtained from the young person/parent/carer.

    The screening process within the Single Point of Access will ensure that all referrals are directed to the most appropriate services.

    Please telephone to SPA if you need to discuss a potential referral.

    We accept referrals from all professionals working with children and young people up to the age of 17 (or 18 if they have a learning disability) who are:

    • registered with a GP in Cambridgeshire, Huntingdon, Fenland or Peterborough

    • experiencing significant problems with their mental health

    If a referral is not appropriate for Community CAMHS, we will guide referrers to information about other, more appropriate services.

    If a referral is very urgent we will pass you to our on-call service at the local clinics.

    More in-depth information about CAMH referrals is available here.

    *Some information gathered from www.nhs.uk and the services listed.

    Neuro Developmental conditions

    Information for referrers for the diagnosis and assessment of Neuro developmental conditions such as Autism and ADHD

    Diagnosis of Autism and ADHD 

    Community Paediatrics is the local specialist service for the assessment and diagnosis of primary school age children with Neuro developmental and the medical assessment of those with significant learning difficulties.

    Referral is made through a detailed school assessment requested by the early help hub and not through General practice

    CAMHS is the specialist service for intervention and management of clinically confirmed ADHD and autism and will accept referrals from Community paediatrics or those with diagnoses made elsewhere.

    Children 0-5 years-  Referral is through the EARLY HELP HUB to Community Paediatrics

    Referral process for primary school age children-

    •  Referral in Cambridgeshire requires detailed information across school and social functioning.
    • School completes the following assessments  and will submit them directly
    • GP referrals can only be accepted via the school SENCO. 
    • Involvement from the school SENCO
    •  A completed referral form.A completed Early Help hub assessment
    • Evidence of the school using a graduated response, and following a clear cycle of

    “Assess, Plan, Do, Review” with outcome measures of appropriate strategies and interventions used.

    • Detailed and relevant records of the impact of response to training.
    • Parental consent to share the information
    • Additional information may be requested

    Learning disability

    Community paediatricians do not offer cognitive assessments on school age children. The nature and extent of a child’s learning needs and appropriate investigation of any specific learning difficulties would already have been undertaken by the school. If the school needs advice on this, they should contact the Specialist Teaching Team.

    Community paediatrics will provide a medical assessment for children identified in school age as having a significant learning difficulty which necessitates an EHCP to exclude a medical or genetic diagnosis.

    Childhood sensory issues: a referral to occupational therapy may be indicated if there are significant sensory issues.

    Behavioural issues occurring at home only:

    Parents should be directed to behavioural support either within the school based services or via locality teams – this will require a Early help hub referral.

    Behavioural concerns only in the school setting:

    This is managed in school following a clear cycle of “Assess, Plan, Do, Review”.

     If concerns persist, then the school should discuss with a member of the SEND Specialist Service (e.g. Specialist Teacher or Educational Psychologist).

    The presenting behaviour should be considered in terms of that child’s developmental level.

    Speech and language difficulties

    Children under the age of 5 years

    • Children presenting with significant delays or difficulties with speech and language may be seen in a speech and language therapy drop-in session and do not require a formal referral: details can be found on the speech and language therapy website: www.slc.cambridgeshire.nhs.uk/

     

    Children aged 5 and over

    • Where concerns are primarily about speech and language development, the SENCO should discuss the referral with the local speech and language therapist who covers that school or call 01223 884494 for further information. All referrals must be discussed with parents and accompanied by the speech and language descriptors.

     

    Social Communication difficulties

    Children aged 5 and over –

    • Where concerns are about social communication, follow the advice given above and refer to Community Paediatrics if appropriate. If a speech and language assessment might be helpful, say this on the Early Help hub referral and this will be discussed at the joint referral meeting.

     

    Re-referrals for speech and language therapy: please discuss with the local speech and language therapist who covers the school.

     

    Motor planning difficulties

    • A number of children will be identified as having fine motor skills and motor planning issues out of keeping with their developmental level.
    • These children can be referred to occupational therapy for assessment and management.
    • Prior to referral it is expected that schools enrol children in any motor groups within school before referral.
    • The exceptions to this would be progressive or asymmetric difficulties which would be seen separately.
    • A referral would require a Motor ABC before an appointment would be considered. Children identified with motor planning difficulties are offered advice and strategies for the difficulties that they experience. We would consider them to have a Developmental Coordination Disorder of which Dyspraxia (motor planning and coordination difficulties) is part of.

     

    Enuresis

    Ongoing urinary incontinence/ toileting issues should be referred initially to the 0-19 Nursing service through the single point of access.

    For all Health Visiting and School Nurse enquiries, please call the 0-19 duty desk number which is 0300 029 5050.

     

    Cognitive assessments and Dyslexia

    Educational Psychologist/Specialist Teachers may undertake some form of cognitive assessment in conjunction with the school if this is considered appropriate;

     

    Please see Cambridgeshire’s Dyslexia Guidance (2012) and other information on Dyslexia on the Local Offer website below. 

    It is not the role of the community paediatrics or CAMHS.

    Useful information/websites:

    www.cambridgeshire.gov.uk/SEND (this is the Local Offer website address)

    www.pinpoint-cambs.org.uk

    www.cambscommunityservices.nhs.uk/what-we-do/children-young-people-health-services/community-based-care/community-paediatrics

     

    Referrals with supporting information should be sent to:-

    Community Paediatrics

    Cambridge North, South, City and Ely, based at The Peacock Centre, Cambridge:
    Tel: 01223 218072
    Email: ccs-tr.communitypaediatricssouth@nhs.net 

    Huntingdon and Fenland, based at the Oak Tree Centre, Huntingdon:
    Tel: 01480 418600
    Email: ccs-tr.clinicalsupport@nhs.net

     

    LOCAL SUPPORT (SELF-REFER)

    Skip to: Bereavement, Eating DisordersOlder People, Self Harm, Suicide, Sexual Abuse, Domestic Abuse, PTSD, Drug/Alcohol Abuse, Pregnancy, Social Isolation, Anxiety and/or Depression, Disability, Personality Disorders, Young People, LGBTQ, Victims & Witnesses, Other

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    Bereavement Services:

    • Lifecraft Suicide Bereavement Support Service - The service aims to ensure information and access to support is available to those bereaved by suicide. The service is available to family and friends in the Cambridgeshire and Peterborough area.
    • Arthur Rank House Hospice, Cambridge - Offers bereavement support to the families of patients who have received care from one of their services. Keith Morrison (Chaplain), Email: keith.morrison@arhc.org.uk, Tel: 01223 675777                                                                                                                        
    • CPFT Bereavement Support Group - These are held on the second Monday evening of each month, but please ring to check the date if you were not at the previous meeting. The meetings take place from 6pm-7.30pm at: Quaker Meeting House 21 Thorpe Road Peterborough PE3 6AB. If you are attending the group for the first time, it’s really important you contact us first so we can get some details from you and have a chat about the format of the meetings. Please give us a ring (details in leaflet link).                                                                                                      
    • The Alan Hudson Day Treatment Centre - The Alan Hudson Day Treatment Centre based at North Cambs Hospital in Wisbech, is a day centre supporting people who are living with a life-limiting illness. They also run a support day three times a year for bereaved relatives.                                                     
    • Cambridge University Counselling Service - This free service is for enrolled students and staff of the University of Cambridge.
    • Anglia Ruskin University Counselling and Wellbeing Service - The Counselling and Wellbeing Service is available to all students at Anglia Ruskin University and offers a free and confidential service to promote mental health and wellbeing.
    • The Compassionate Friends - The Compassionate Friends offer many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – we are here to help. There is currently a support group being held on the first Tuesday of every month in Cambridge for parents who are bereaved by suicide, for more details please contact Rosie at  p.wilson34@ntlworld.com                                                   
    • CPSL MIND - CPSL (Cambridgeshire, Peterborough and South Lincolnshire) Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.
    • Insight - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.
    • Cruse - Cruse bereavement support have several local support services all over the UK. Cruse offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.
    • SANDS - Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to influence policy makers and promote research to reduce the number of babies dying.
    • Petals - Petals (Pregnancy Expectations Trauma and Loss Society) provides a specialised counselling service at Addenbrookes Hospital in Cambridge, Queen Charlottes and St Mary’s Hospitals in London, the John Radcliffe Hospital in Oxford, and Ipswich Hospital. Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.

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    Eating Disorders Services:

    • Personalised Eating Disorder Support (PEDS) - A specialist eating disorder charity based in Peterborough, supporting individuals locally and around the country and further afield via our Skype and email services.

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    Older People Services:

    • Alzheimer's Society - Provides a range of services for people with dementia, their families and their carers. Click here for a leaflet of their current services in Peterborough. Alzheimer’s Society also has a large range of services across Cambridgeshire and Peterborough, online there is a postcode search facility on the national website.
    • Age UK - The information officers will help with all enquiries relating to older people living in Cambridgeshire.They can provide information or signpost to the appropriate services.Eg: safeguarding, benefits, care, finances, transport, respite, housing, aids & adaptions, bereavement, health and much more with the aim of promoting the health and wellbeing for older people, rights based advice and help you make social connections to reduce loneliness.
    • Carers Trust Cambridgeshire - Carers Trust Cambridgeshire is a network partner of Carers Trust, providing more services and more help for family carers and their families across the county.                                                                                                                                                                                                  
    • The Bobby Scheme - The Bobby Scheme secures homes of victims aged 60 and over, domestic abuse victims and people who feel at risk who are aged 65 and over or disabled residents.
    • First Response Service - A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).
    • CPSL MIND - CPSL Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.                                               
    • Cross Keys Homes Lifeline - The LifeLine personal alarm is a fast and effective way to get help, 24 hours a day. With just the touch of a button you'll be in direct contact with our Control Centre. We can then call your contacts or the emergency services. So you'll know that help is on its way, immediately.
    • Embrace - Support people over 65 in Huntingdonshire to remain independent in their own homes.
    • Centra Support  In the Fenlands - Centra Support provide a free, community support service to anyone over the age of 65 living in Fenland. The service aims to help people live more independently and maintain their accommodation. This service is provided on behalf of Cambridgeshire County Council.
    • East Cambs Older People’s Service - We provide a free, safe and dependable outreach support service for people aged 65 and over living in East Cambridgeshire. We’ll help you to live independently for as long as possible by providing confidential, emotional, financial and practical support. Our fully trained, qualified and friendly staff will visit you in your home and provide you with support on issues.


    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for elderly people:

    • Neighbourhood teams - Neighbourhood teams are the physical and mental health care hub of the local community for over 65-year olds and adults requiring community services. Services include mental health, district nursing, physiotherapy and occupational therapy. Click on the link above for more information.
    • Locality mental health services - Locality mental health services provide mental health support in the community as part of the neighbourhood teams. Click on the link above for more information.
    • Specialist services - Specialist community services include cardiac rehabilitation, CFS/ME, continence, diabetes, dietetics, multiple sclerosis, neuro-rehabilitation, Parkinson's disease, podiatry, respiratory and tuberculosis, speech and language therapy and tissue viability services. Click on the link above for more information.
    • Inpatient wards - We provide a number of mental health inpatient wards as well as physical health wards which provide rehabilitation and end of life care. Click on the link above for more information.
    • Urgent care - We provide three minor injury units in Fenland and Ely and a joint emergency team provides a two to four hour response service for people in their home when they become unwell and need urgent care. Click on the link above for more information.

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    Self-Harm Services:                                                                                                                                                                                               

    • Samaritans - We offer a safe place for you to talk anytime you like, in your own way, about what's getting to you.                                       
    • CHUMS - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends. CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults. We support and empower you to overcome your problems through a range of free confidential services. CHUMS can support young adults up to the age of 25 in Cambridgeshire.

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    Suicide Services:

    • Samaritans - Whatever you're going through, call us free any time, from any phone on 116 123. We're here round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it's best to call us on the phone. This number is FREE to call. We’re there for people when they need us, which could be any time of day or night. People talk to us for as long as they like, as many times as they like. We don't rush, interrupt or push anyone out of the door. We let people lead the conversation at their own pace. There's no waiting lists, and no assessments.                   
    • First Response Service - A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).
    • Lifecraft Suicide Bereavement Support Service - The service aims to ensure information and access to support is available to those bereaved by suicide. The service is available to family and friends in the Cambridgeshire and Peterborough area.
    • Lifeline - Lifeline is a free, confidential and anonymous telephone helpline service that is available from 7.00pm – 11.00pm 365 days of the year, you can call it on 0808 808 2121. The Line provides listening support and information to someone experiencing mental distress or if you are supporting someone in distress.

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    Sexual and Domestic Abuse Services:

    • Choices Counselling - Choices offer a confidential counselling service in Cambridge (UK) and surrounding areas for women and men whose lives are affected by childhood sexual abuse.
    • Muslim Women's Network UK - The overall goal of the helpline is to provide a national specialist faith and culturally sensitive service that is confidential and non-judgmental, which offers information, support, guidance and referrals to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are suffering from or at risk of abuse or facing problems on a range of issues. The helpline also acts as an interface or conduit between the victims and services that offer a concrete response to the request for help.                                                                                                                                          
    • Women's Aid - Women’s Aid is the national charity working to end domestic abuse against women and children.
    • Men's Advice Line - Help and support for male victims of domestic violence. Men's Advice Line: a confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).        
    • Cambridge Rape Crisis Centre - Deliver a range of support services to women and children in Cambridgeshire who are survivors of rape, sexual abuse and violence.
    • Peterborough Rape Crisis Centre - is committed to supporting and empowering female survivors of rape and sexual abuse, regardless of race, ethnicity, sexuality, age and other discriminatory factors respecting individual lifestyles through the provision of a confidential telephone help line, a face to face support service and other appropriate support mechanisms.                                                                                                                                          
    • Cambridge & Peterborough Rape Crisis Partnership - The Cambridge and Peterborough Rape Crisis Partnership (CAPRCP) comprises two independent dedicated specialist sexual violence organisations, Cambridge Rape Crisis Centre (CRCC) and Peterborough Rape Crisis Care Group (PRCCG). The partnership has over 60 years’ combined experience in the design and delivery of specialist support services to survivors of rape and sexual abuse, regardless of when the abuse happened. Our core purpose is to alleviate the psychological and emotional trauma that affects survivors of sexual violence and assist them to overcome both the short and long-term effects of sexual violence whilst they work to regain control of their lives and make positive decisions about their future.     
    • Domestic Abuse and Sexual Violence Partnership - The Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership is made up of key agencies in the county that have a role in preventing, and providing services and support to survivors of, Domestic Abuse and Sexual Violence.
    • The Elms - SARC - The Elms SARC offers free support and practical help to anyone in Cambridgeshire who has experienced
      sexual violence and/or sexual abuse. Our service is completely confidential and you do not have to give any personal information in order to get help.          
    • Respect - YMCA Trinity Group - Free workshops to Schools, Colleges & Community groups raising awareness of domestic abuse in young peoples relationships.  Solution focused Counselling for young people affected by domestic abuse.  Family programmes for parents/carers who experience abusive behaviour from their child aged 10 – 17 yrs.  All services are free to access.

     .

    PTSD Services:

    • Road Victims Trust - Supporting the victims of serious road collisions with emotional and practical support. Takes direct referrals from the Road Police Team or self-referral.
    • Insight - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.

     .

    Drug/Alcohol Abuse Treatment Services:

    Cambridgeshire

    • CASUS - Cambridgeshire Child and Adolescent Substance Use Service (Young People) - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families.
    • CGL Cambridge We provide free, confidential support and advice to anyone affected by drugs or alcohol. The service offers a wide range of holistic, clinical and psycho-social interventions through one to one key work, support groups, counselling and substitute prescribing. Service users can gain support from peer mentors and peer led activities within the service, and also access services for any low to moderate mental health support needs.

    Peterborough   

    • CGL Aspire Peterborough - (Adults) Aspire is available to provide support for those with substance misuse issues and support for their families and carers within the Peterborough area. Dedicated staff offer support to the individual in achieving and sustaining recovery. Aspire offers one to one support, medical prescribing, and detoxification as well as structured group work, structured and peer led activities and counselling.
    • CGL #POW (Possibilities, Opportunities, Without taking risk) (Young People) - The young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and tailor made treatment to all those that are referred in to our service based on their needs or goals.    

    National Networks available in Cambridgeshire & Peterborough     

    • Alcoholics Anonymous/Narcotics anonymous - is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.  There a number of groups that meet across Cambridgeshire and Peterborough.

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    Pregnancy Services:

    • PANDAS - Pre And Post Natal Depression Advice and Support (PANDAS) help support and advise any parent who is experiencing a perinatal mental illness. They also inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.
    • SANDS - Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to influence policy makers and promote research to reduce the number of babies dying.
    • Petals - Petals (Pregnancy Expectations Trauma and Loss Society) provides a specialised counselling service at Addenbrookes Hospital in Cambridge, Queen Charlottes and St Mary’s Hospitals in London, the John Radcliffe Hospital in Oxford, and Ipswich Hospital. Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.                             
    • CPSL MIND - CPSL Mind have lots of helpful advice and information online about the different kinds of support you can get and they also run lots of workshops and courses. If you would like to self refer to Mind, We have added their referral form here and a link to their different services and referral forms!
    • Connecting Mums - has been running in the Peterborough area since 2013 and is funded by Peterborough City Council which is also run by Mind. Connecting Mums helps pregnant women and new mums increase their social support, improve confidence and self-esteem, develop a range of coping skills, access local services and help nurture the bond between mum and baby. The course enables women to build resilience and prevent the risk of developing Postnatal Depression by providing you with one to one support and group sessions. CPSL Mind are proud to be offering Mums Matter in Peterborough, a service developed in partnership with Mind nationally and mums with lived experience. We will be able to chat to you and advise which service might be most beneficial to you. We are launching a new Mums Monthly Peer Support Group which starts in April 2018, this group is peer led by and facilitated by our amazing volunteers who have lived experience of perinatal mental health.

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    Social Isolation Services:

    • Citizens Advice Bureau - Citizens Advice Bureau provides free and confidential advice to everyone. CAB take the time to listen to you and equip you with the information, options and support that fit your needs.
    • Asylum Aid - Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad. We provide free legal advice and representation to the most vulnerable and excluded asylum seekers.
    • Wintercomfort  - Wintercomfort supports people who are homeless or at risk of losing their homes in Cambridge. They offer a safe place where people can feel welcome and valued, basic amenities such as meals, showers and laundry facilities. The also offer a range of educational and recreational activities, opportunities to access other agencies (e.g. health service), legal advice and meaningful work and volunteering opportunities through our social enterprises.
    • Red2Green - Helping people in the place they live and progress to volunteering. red2green.org
    • Workroutes - Work routes helps unemployed people find and sustain employment. The free service enables jobseekers to improve their skills and employability and create a personal plan to find the right job for them.
    • Make Do andMend - Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.
    • Cambridge Ethnic Community Forum - CECF is an umbrella organisation for Cambridge and district that provides racial equality services to individuals and groups.  CECF provides a cultural diversity service that helps promote an understanding between people from different ethnic groups and help them be a natural part of Cambridge life. We give special social, cultural, moral and practical support to groups and develop particular projects where needed.  One of our key projects is the Cambridgeshire Human Rights and Equality Support Service (CHESS)
    • Cambridge City Customer Services - Cambridge City Customer Services provide advice relating to any issues regarding Council Tax, Housing Benefit, and Council Tax Reduction, Housing, Homelink and Tenancy Issues.                                                                                                                                                                                               
    • Richmond Fellowship (Cambridge Employment Service) - We’re a specialist employment service providing support for people recovering from mental health problems to find paid employment, voluntary work, education and training or to retain their current employment.                                                         
    • Vivacity Volunteering - Vivacity helps people get involved in making things happen in your city through volunteering. Meet like minded people and develop new skills by volunteering at Vivacity. They also offer training opportunities, career days and exhibition recruitment! Vivacity are passionate about helping people within the community through local involvement opportunities and anyone can volunteer.
    • Extended Hands For Women - We are a community based outreach team working proactively with women and girls in the Peterborough area in order to relieve the feelings of isolation, loneliness, marginalisation and rejection in a way which mobilises, befriends and empowers them to achieve social and economic inclusion. In short - “To promote social, emotional and practical support to women”.                                          
    • Brothers Through Boxing - Brothers Through Boxing (BTB) is a non–contact Boxercise and general fitness programme designed to help 16-25yr old males live happier, longer lives. BTB is a peer led “go to” project, whereby its main object is to tackle the issue of male isolation and loneliness, by increasing social connections. This is achieved through peer led discussion and the “Road to Resurgence” Handbook. We believe they now accept female referrals also.
    • Cambridge Community Arts (CCA) - CCA uses the creative process as a tool to empower people by tapping into their own creative resources and improving their mental well-being.  We particularly welcome learners with experience of mental ill-health. Our courses improve art-form skills, confidence and develop creative and supportive communities. We work with talented artists (musicians, producers, directors, actors, film-makers, photographers, poets, story-tellers etc.) experienced at delivering creative learning and inspiring others.  
    • Positive People Care - We help & support people with mental health problems & other long term illness's, we also support carers who are helping these people. We help you by taking you out on subsidised coach trips twice a month & holidays all arranged for you 3 times a year. We also have Art & Craft sessions weekly.
    • People & Animals - People & Animals UK is a Community Interest Company providing animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.
    • The K9 Project - Working alongside children and young people who are in experiencing challenge preventing them from reaching their full potential. Supporting people who want to set up their own canine assisted interventions and projects through established coaching programmes, training packages, workshops and resources. Community cafes in Ely and Ramsey for people and dogs to mix.
    • Fenland Volunteer Centre - There are lots of opportunities to get involved. Whatever your age, whatever your interests or abilities, your community needs you! From supporting and helping people to DIY, gardening and conservation, or office and IT skills!                                                           
    • People & Animals - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.

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    Anxiety, Depression and Stress Services:

    • CPSL MIND - CPSL Mind offer a range of six week, skills-based workshops and support groups which aim to help people cope with the ups and downs of life. These workshops are all free of charge and take place in our Cambridge and St Neots offices. They also offer one to one support. Click here for a referral form.
    • Psychological Wellbeing Service - The Psychological Wellbeing Service can offer support to those aged 17 and over via a range of brief supported self-help and talking therapy options. The service usually helps people with mild to moderate mental health issues, including depression, anxiety, post-traumatic stress, panic attacks, phobias or Obsessive Compulsive Disorder. You can self-refer to the service by calling 0300 300 0055 of or via CPFT NHS (click on self-refer psychological wellbeing service).   
    • Kooth (11- 18 year olds, up to 19th Birthday) - Kooth is a confidential and anonymous online service for young people, specifically developed to make it easy and safe for young people to access mental health support as and when they need it, while removing any associated stigma. Once signed up, Kooth users have access to BACP trained counsellors available until 10pm, 365 days a year, peer-to-peer support through moderated forums, and a range of self-help materials, co-written by other young people. Any young person aged 11 – 18 with a Cambridgeshire or Peterborough postcode can access the service for free.
    • The Cogwheel Trust - The Cogwheel Trust provides counselling support for adults and young people aged 6-16 years in Cambridge and the surrounding areas. Parents can refer their child into the service which is based in Cambridge. The Cogwheel Trust is a charity and it asks for donations towards appointments based on income. To find out more visit their website or call 01223 464385.
    • Make Do andMend - Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.
    • Insight - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal. 
    • Cameo - Cameo is an early intervention service for psychosis. The service provides support for individuals, families, carers and friends. Cameo is funded and provided by CPFT (Cambridgeshire and Peterborough NHS Foundation Trust).                                        
    • Cambridgeshire Consultancy in Counselling - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more. 
    • Richmond Fellowship (Cambridge Employment Service) - We’re a specialist employment service providing support for people recovering from mental health problems to find paid employment, voluntary work, education and training or to retain their current employment.
    • Richmond Fellowship (Fenland Wellbeing Website) - We’re a specialist employment service providing support for people recovering from mental health problems, including Autism and Asperger's, to find paid employment, voluntary work, education and training or to retain their current employment. The Wellbeing Service works with people aged 18–64 who live in Fenland – North Cambridgeshire. The service supports people who are experiencing mental distress to the extent that it is impacting on their lives and sense of wellbeing.
    • Insight  (Peterborough and Cambridgeshire) - Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 17 and over and living in the Peterborough or Cambridgeshire area.                                       
    • Illuminate - Illuminate is a registered charity, providing coaching and personal development courses throughout the East of England. Based in Cambridge we help people who have experienced a setback including mental ill health, and are unemployed or on a minimal income. Through our work we rebuild self-confidence, enabling sustainable positive changes, improving lives for the better.              
    • Frazzled Café - Frazzled Cafe is a registered charity that operates with the purpose of providing a safe, anonymous and non-judgemental environment where people who are feeling frazzled can meet on a regular basis to talk and share their personal stories. Frazzled Cafe is for the four-in-four feeling frazzled and overwhelmed by the stresses of modern life. With the support of Marks & Spencer we are currently running fortnightly Frazzled Cafe meetings in Brighton, Cambridge, Leeds, Liverpool, London (Marble Arch, Victoria & Stratford), Newcastle, Norwich and Wolstanton in Staffordshire. Please bear in mind that these meetings are not therapy sessions. If you are currently suffering from serious mental illness it may not be appropriate to attend.  
    • People & Animals - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.                                                                                         
    • Silver Cloud - Sliver cloud is an online programme run by the CPFT that is designed to help you learn techniques to overcome symptoms of low mood and anxiety. Silver Cloud is a flexible programme, that you can access anywhere, whether at home, work or elsewhere. You can use it on your computer tablet of mobile phone. You can work at your own pace, with regular reviews from your therapist who will help and guide you through the programme.                                                                                                                                                                                               

    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with mental health challenges:

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    Disability Help Services:

    • National Autism Society - NAS are the leading UK charity for people with autism (including Asperger syndrome) and their families. We provide information, support and pioneering services, and campaign for a better world for people with autism.
    • Cambridgeshire Deaf Association - CDA provide services for deaf people across Cambridgeshire and we provide deafness related training.
    • Family Action  - Family Action - Family Hurdles Additional Needs Support - A 'Social Prescribing' project for families with a child with ASD or ADHD. Family Action is a charity commited to building stronger families by delivering innovative and effective services and support that reaches out to many of the UK's most vulnerable people.
    • CamSight - Cam Sight is a local charity embedded in the community, working with 1,800 people living with low vision and blindness in Cambridgeshire. Cam Sight is a life-long resource for all ages. Our mission is to support local people of all ages with low vision and blindness to live the lives they choose. We aim to enhance independence, improve well-being, and increase inclusion. We bring visually impaired children and families together and support older people with sight loss to remain a valued part of their communities, ensuring they have the information, support, and technology they need to remain independent.                                                                                                                                                                                               
    • Hunts Blind - Huntingdonshire Society for the Blind is an independent, local charity dedicated to supporting people with sight impairment who live in the old county of Huntingdonshire.
    • Cambridgeshire Consultancy in Counselling - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                  
    • DIAL - Disability Peterborough is your local centre for free confidential and impartial information and advice, for physically disabled people, their carers and families. The purpose of Disability Peterborough is to provide a range of services that assist people with physical disabilities to achieve their potential and have maximum choice and control over their lives.  The information and help we provide can enable anyone, living in Peterborough, with a disability gain the freedom and support they are entitled to. We hold a Legal Services Quality Mark for disability case work. 
    • Isle of Ely Society for the Blind - At Isle of Ely Society for the Blind we are dedicated to giving high levels of care, understanding and temperament to those less able to see across North East Cambridgeshire, from north Tydd St Giles and south Ely, Stretham
    • DeafBlindUK - We support people with combined sight and hearing loss to live the lives they want. Whether you need some support to get back on your feet after a diagnosis, a helping hand to help you do the things you love, someone to turn to when you’re feeling low or some information, advice and guidance, we’re here to help.     
    • Cambridgeshire Invisible Illness Support (CIIS) - CIIS offers friendship, community, meet up, social events and reassurance. We aim to provide a safe place to offload, discuss, learn and share experiences. We aim to work with local Physical and Mental Health Services to raise awareness of invisible illnesses and work collaboratively to strive to improve services.  
    • Little Miracles - Little Miracles is a charity for families of children that have additional needs, disabilities and life limiting conditions. We can take families with children before birth till the age of 25 and can offer support to siblings and grandparents. They offer counselling (both adults and children), family support, benefits advice, play services and play therapy. It's service is free and for referrals please call on 01733 262226 or email clinicalteam@littlemiraclescharity.org.uk                                                                                                                                                                      
    • People & Animals - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.

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    Personality Disorder Services:

    • Rethink - Offer loads of helpful links to services and information/advice.
    • Time to Change - Offers helpful advice on where you can get help and you can see other peoples stories.
    • ELEFriends - Elefriends is a friendly, supportive online community for anyone experiencing a mental health challenge. 
    • CPSL MIND  - CPSL Mind is a mental health charity that offers lots of helpful advice and services. They offer PD Peer Support Groups and one to one support.
    • Bipolar UK - We're the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. Each year we reach out to and support over 80,000 individuals through our range of services.                                                                                                                                                                                               

    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with personality disorders and other challenges:

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    Young People Services: 

    • Centre 33 - Centre 33 exists to help every young person in Cambridgeshire fulfil their potential and overcome problems through a range of free and confidential services - including housing, sexual health, family problems, bullying.
    • CPSL MIND - CPSL Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.
    • #POW - #POW (Possibilities, Opportunities, Without taking risk) young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and offer tailor made treatment to all those that are referred in to our service based on their needs or goals.
    • Respect - YMCA Trinity Group - Free workshops to Schools, Colleges & Community groups raising awareness of domestic abuse in young peoples relationships.  Solution focused Counselling for young people affected by domestic abuse.  Family programmes for parents/carers who experience abusive behaviour from their child aged 10 – 17 yrs.  All services are free to access.                                                                                  
    • Embrace - CBT Trauma-focused counselling support for 13-24 year-olds victims of or witnesses to domestic abuse or sexual violence. 
    • CASUS - Cambridgeshire Child and Adolescent Substance Use Service - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families. Our website contains information on our services, including how to refer yourself, or somebody else, and lots of information and advice around drugs, alcohol, and mental wellbeing. The service has been commissioned by Public Health England since April 2010, when CASUS was awarded the contract to work with young people, and their families, who have drug and alcohol concerns, issues or problems and live in Cambridgeshire.    
    • Turtle Dove Cambridge - Turtle Dove Cambridge was created to fill a gap in youth support work. With one very specific aim Kate Nation founded Turtle Dove to improve the future of young women who are or are at risk of becoming unemployed through not having the confidence or experience to seek employment. This mission was driven by Kate’s first-hand experience in the youth sector where she saw the effects of a system where there are twice as many young women not currently searching for jobs compared to their male peers. She also wanted to create a safe female only space that offers these young women an opportunity to flourish away from the pressure of their male contemporaries, around whom research shows they often don’t perform to the best of their abilities. Empowering young women aged between 15 and 23.                                                                                                                                      
    • CHUMS - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends.  CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults.                                                                                                                                                                                                

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    LGBTQ Services:

    • Beaumont Cambridge - The Beaumont Society is a national self help body run by and for the transgender community. We welcome all transgender people and their partners, regardless of gender, sexual orientation, race, creed or colour.                          
    • Cambridge Diamonds - Cambridge Diamonds is a local support, self-help community group for transgender people, their family and friends.                                                                                                                                                                                                                                                                                   

    .

    Victims & Witnesses Services:

    • Victim Services - The Victim Services Website for Cambridge and Peterborough is designed to provide victims and witnesses of crime with information about the support available to them, and make it easier for them to access this support.
    • Victim Support (VS) - Give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened. Choose from a number of ways to contact us.
    • You & Co - You & Co is Victim Support’s youth programme that helps young people cope with the impact and effects of crime. You do not have to report the crime to the police to get support from us.
    • Crime Stoppers UK - an independent charity helping law enforcement to locate criminals and help solve crimes. We have an anonymous 24/7 phone number, 0800 555 111, that people can call to pass on information about crime; alternatively people can send us information anonymously via our Giving Information Form. You don't have to give your name or any of your personal details. We do not trace calls or track IP addresses.
    • SAMM - SAMM is a national UK Charity (No 1000598) supporting families bereaved by Murder and Manslaughter. We also provide advice and training to many agencies on issues relevant to the traumatically bereaved.
    • Karma Nirvana - is an award-winning British human rights charity supporting victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims.
    • SARI - Stand Against Racism & Inequality (SARI) is a service user/community-oriented agency that provides support and advice to victims of hate, and promotes equality and good relations between people with protected characteristics as defined by law. Most SARI staff have some direct experience of dealing with hate motivated behaviour and all staff have a clear understanding of and commitment to the objectives of SARI.
    • Stone Wall - We're here to let all lesbian, gay, bi and trans people, here and abroad, know they're not alone. We believe we're stronger united, so we partner with organisations that help us create real change for the better. We have laid deep foundations across Britain - in some of our greatest institutions - so our communities can continue to find ways to flourish, and individuals can reach their full potential. We’re here to support those who can’t yet be themselves.
    • FASO - FASO is a voluntary organisation dedicated to supporting anyone affected by false allegations of abuse. False allegations affect people in all walks of life, in personal or professional contexts, and often without any warning or forewarning.  FASO is here to support you.
    • Murdered Abroad - A support group for families, partners and friends of the victims of murder and manslaughter abroad.
    • Equality Human Rights - We are an independent statutory body with the responsibility to encourage equality and diversity, eliminate unlawful discrimination, and protect and promote the human rights of everyone in Britain. The Commission enforces equality legislation on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation – these are known as protected characteristics.
    • Hundred Families - Offer accurate information and practical advice for families bereaved by people with mental health problems along with evidence based resources for mental health professionals and others interested in serious violence by the mentally ill.
    • Support Line - SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
    • Suzy Lamplugh - Our mission is to reduce the risk of violence and aggression through campaigning, education and support. We help and support people to stay safe from violence and aggression through the provision of free safety tips, managing the National Stalking Helpline and delivering community projects.
    • Action Fraud - Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.
    • British Transport Police - We police Britain’s railways, providing a service to rail operators, their staff and passengers across the country. This website provides advice, information and support to anyone who has been affected by a crime whilst on British Transport.
    • Cross Keys Homes - We believe everyone has the right to be treated with respect and dignity, and to live in a community free from harassment, hatred and abuse. That's why we have a dedicated Hate Crime Officer, Emma Elmett - emma.elmett@crosskeyshomes.co.uk, who can help you report the crime and tell you where to get further support. We take a zero tolerance approach to all criminal behaviour and we work with local agencies to reduce crime and anti-social behaviour. We're part of the SaferPeterborough Partnership and work closely with local police, the fire service, Peterborough City Council and community groups to make the city a safer place for everyone.
    • Coroners Courts Support Service - The Coroners’ Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.

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    Other Services Available:

    • First Response Service - A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).                                                                                                                           
    • Citizens Advice Bureau - Citizens Advice Bureau provides free and confidential advice to everyone. CAB take the time to listen to you and equip you with the information, options and support that fit your needs.                
    • Insight Healthcare - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.        
    • Cambridgeshire Consultancy in Counselling - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                        

    *Some information gathered from www.nhs.uk and the services listed.

    LOCAL SUPPORT (GP/PROFESSIONAL-REFERRAL)

    Skip to: Bereavement, Eating DisordersOlder People, Self Harm, Drug/Alcohol Abuse, Pregnancy, Anxiety and/or Depression Personality Disorders, Young People.

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    Bereavement Services:

    • Sue Ryder Thorpe Hall Hospice - The hospice’s family support team offers individual and group support pre and post bereavement. Trained staff and volunteers also facilitate the monthly walking group Wayfinders. Support for bereaved children aged six to 11 is available through the Charlie Chimp Club. 
    • Arthur Rank House Hospice, Cambridge - Offers bereavement support to the families of patients who have received care from one of their services. Keith Morrison (Chaplain), Email: keith.morrison@arhc.org.uk, Tel: 01223 675777                                  
    • Sue Ryder St John's Hospice - Offers bereavement support to families and friends of patients cared for at the hospice. Jane Maxfield, Family Support & Bereavement Co-ordinator.
    • CPSL MIND- (Self-Refer) - CPSL (Cambridgeshire, Peterborough and South Lincolnshire) Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.

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    Eating Disorders Services:

    • Eating Disorder Service - Cambridgeshire & Peterborough Foundation Trust run the Eating Disorder Service locally. Most people will be seen as outpatients, with a small number requiring a hospital stay. To access support for an eating disorder, please visit your GP. 
    • Personalised Eating Disorder Support (PEDS) - A specialist eating disorder charity based in Peterborough, supporting individuals locally and around the country and further afield via our Skype and email services.

    CPFT have some services that provide support and help with eating disorders. For example:

    o    Cambridge community adult eating disorder service

    o    Norfolk community adult eating disorders service 

    o    S3 ward, Addenbrooke's

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    Older People Services:

    • Care Network Cambridgeshire - Care Network provides help for vulnerable & older, isolated people living in Cambridgeshire - enabling them to remain independent and maintain social contact with friends and the community.  We equip, encourage and enable volunteers to support local people to lead a happy, healthy and independent life. Please note that referral is needed for practical help in the home. 
    • Carers Trust Cambridgeshire - Carers Trust Cambridgeshire is a network partner of Carers Trust, providing more services and more help for family carers and their families across the county.
    • CPSL MIND- CPSL Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.  
    • Forever Active- Forever Active provides exercise / activity sessions for the over 50 age group within Cambridgeshire. There are over 50 different sessions on offer, which cater for all ages and abilities. You’re invited to come along and try one of the classes on offer and take steps to becoming a healthier and happier you!


    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for elderly people:

    • Neighbourhood teams- Neighbourhood teams are the physical and mental health care hub of the local community for over 65-year olds and adults requiring community services. Services include mental health, district nursing, physiotherapy and occupational therapy. Click on the link above for more information.
    • Locality mental health services- Locality mental health services provide mental health support in the community as part of the neighbourhood teams. Click on the link above for more information.
    • Specialist services - Specialist community services include cardiac rehabilitation, CFS/ME, continence, diabetes, dietetics, multiple sclerosis, neuro-rehabilitation, Parkinson's disease, podiatry, respiratory and tuberculosis, speech and language therapy and tissue viability services. Click on the link above for more information.
    • Inpatient wards- We provide a number of mental health inpatient wards as well as physical health wards which provide rehabilitation and end of life care. Click on the link above for more information.
    • Urgent care- We provide three minor injury units in Fenland and Ely and a joint emergency team provides a two to four hour response service for people in their home when they become unwell and need urgent care. Click on the link above for more information.

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    Self-Harm Services:                                                                                                                                                                                               

    • CHUMS - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends. CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults. We support and empower you to overcome your problems through a range of free confidential services. CHUMS can support young adults up to the age of 25 in Cambridgeshire..

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    Drug/Alcohol Abuse Treatment Services:

    Cambridgeshire

    • CASUS - Cambridgeshire Child and Adolescent Substance Use Service (Young People) - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families.
    • CGL Cambridge We provide free, confidential support and advice to anyone affected by drugs or alcohol. The service offers a wide range of holistic, clinical and psycho-social interventions through one to one key work, support groups, counselling and substitute prescribing. Service users can gain support from peer mentors and peer led activities within the service, and also access services for any low to moderate mental health support needs.

    Peterborough   

    • CGL Aspire Peterborough - (Adults) Aspire is available to provide support for those with substance misuse issues and support for their families and carers within the Peterborough area. Dedicated staff offer support to the individual in achieving and sustaining recovery. Aspire offers one to one support, medical prescribing, and detoxification as well as structured group work, structured and peer led activities and counselling.
    • CGL #POW(Possibilities, Opportunities, Without taking risk) (Young People) - The young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and tailor made treatment to all those that are referred in to our service based on their needs or goals.    

     .

    Pregnancy Services:

    • Tommy's - An organisation that provides accredited midwife-led pregnancy health information for parents-to-be, and funds research into the causes of pregnancy loss.
    • PANDAS - Pre And Post Natal Depression Advice and Support (PANDAS) help support and advise any parent who is experiencing a perinatal mental illness. They also inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.
    • CPSL MIND- CPSL Mind have lots of helpful advice and information online about the different kinds of support you can get and they also run lots of workshops and courses. If you would like to self refer to Mind, We have added theirReferral Form here and a link to their different services and referral forms! 

      .

    Anxiety, Depression and Stress Services:

    • CPSL MIND - CPSL Mind offer a range of six week, skills-based workshops and support groups which aim to help people cope with the ups and downs of life. These workshops are all free of charge and take place in our Cambridge and St Neots offices. They also offer one to one support. Click here for a referral form.
    • Psychological Wellbeing Service - (Self-Refer) - The Psychological Wellbeing Service can offer support to those aged 17 and over via a range of brief supported self-help and talking therapy options. The service usually helps people with mild to moderate mental health issues, including depression, anxiety, post-traumatic stress, panic attacks, phobias or Obsessive Compulsive Disorder. You can self-refer to the service by calling 0300 300 0055 of or via CPFT NHS(click on self-refer psychological wellbeing service).           
    • Arts and Minds - Arts on Prescription is a series of friendly, weekly art workshops for people experiencing depression, stress or anxiety. Led by a professional artist and a qualified counsellor, they offer the chance to experience working with a wide range of materials and techniques, including drawing, printmaking and sculpture. Sessions last for two hours and are open to all abilities – no experience necessary. It is planned that sessions will open up to young people in 2015/16. For more information on how to be referred to the service visit the website.
    • Cameo- (Self-Refer) - Cameo is an early intervention service for psychosis. The service provides support for individuals, families, carers and friends. Cameo is funded and provided by CPFT (Cambridgeshire and Peterborough NHS Foundation Trust).          
    • Head To Toe CharityWith your support, Head to Toe can help our amazing NHS staff to provide even better care and treatment, while raising public understanding of the challenges experienced by the people that CPFT serve. Every penny you give will enhance the services that CPFT provides and support people of all ages receiving mental health, community and social care across Cambridgeshire and Peterborough.   

     .

    Personality Disorder Services:

    • Springbank Cambridgeshire and Peterborough NHS - Springbank is a 12-bed inpatient recovery unit for women with a diagnosis of borderline personality disorder (BPD) who are struggling to cope with the demands of life outside of hospital, despite the input from community psychiatric services. Funded by CPFT.                                                  
    • Cambridgeshire and Peterborough NHS Community Team – Offer assessment and treatment advise, support, care plans and specialist interventions. Funded by CPFT.                                                                      
    • CPSL MIND  - CPSL Mind is a mental health charity that offers lots of helpful advice and services. They offer PD Peer Support Groups and one to one support.


    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with personality disorders and other challenges:

     .

    Young People Services: 

    • Centre 33- (Self-Refer) - Centre 33 exists to help every young person in Cambridgeshire fulfil their potential and overcome problems through a range of free and confidential services - including housing, sexual health, family problems, bullying.
    • CPSL MIND- (Self-Refer) - CPSL Mind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.
    • #POW- #POW (Possibilities, Opportunities, Without taking risk) young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and offer tailor made treatment to all those that are referred in to our service based on their needs or goals.
    • CASUS - Cambridgeshire Child and Adolescent Substance Use Service- (Self-Refer) - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families. Our website contains information on our services, including how to refer yourself, or somebody else, and lots of information and advice around drugs, alcohol, and mental wellbeing. The service has been commissioned by Public Health England since April 2010, when CASUS was awarded the contract to work with young people, and their families, who have drug and alcohol concerns, issues or problems and live in Cambridgeshire.     
    • CHUMS - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends.  CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults.                                                                                                                                                                                                

    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for young people:

    o    Peterborough Integrated Children's Health Services - We provide support, advice and health care for children, young people, carers and families.  Our services include: Health visiting, School nursing, Child and adolescent mental health services, Children's community nursing, Community paediatrics, Child Development Centre, Paediatric speech and language therapy, Paediatric occupational therapy, Paediatric physiotherapy, Paediatric psychology, Children in care and The Family Nurse Partnership. For more information please contact Dr Venkat Reddy, Clinical Lead, Peterborough Children's Health Services, on 01733 777937.

    o    Community Child and Adolescent Mental Health Services (CAMHS)- We provide a wide range of community paediatric learning disability services supporting children, young people and their families, and the professionals and organisations working with them. We also provide consultation, training and advice for professionals on signs and symptoms of mental health disorders in children and adolescents. For more information please contact Dr Nick White, Associate Director of Operations, Children, Young People and Families Directorate.

    o    Specialist and in-patient CAMH services - We provide a number of specialist and in-patient services for children and young people with severe and enduring mental health problems who have a need for particular interventions, focused work and in patient treatment:

    o    The Darwin Centre for Young People, Cambridge: the main provider of residential care for young people in the East of England.

    o    The Croft Child and Family Unit, Cambridge: a unique residential service that provides intensive work with families to quickly achieve beneficial change.

    o    The Phoenix Centre, Cambridge: for young people with eating disorders.

    With close links to the Darwin Centre for Young People, the CAMH Intensive Support Team is a community focused team offering an alternative to hospital admission for young people aged 12-18 years who are experiencing a crisis in their mental health and support for their families. The team also offers support following discharge from hospital admission.

    o    The Cambridge Centre for Pediatric Neuropsychological Rehabilitation provides assessment, care and treatment for children with acquired brain injury.

    For more information please contact Dr Nick White, Associate Director of Operations, Children, Young People and Families Directorate.

    *Some information gathered from www.nhs.uk and the services listed.

    YMCA Trinity Group – YMCA supports young people to thrive and reach their full potential through a range of services.  Our mental health programmes can be accessed by a variety of settings and include clinical support, supervision, awareness campaigns, staff training and a NHS approved app.

    Resources, Events and training

    Training

    We've put together a list of websites that can provide you with some more information about training and where you can get it.

     

    *Some information gathered from www.nhs.uk and the services listed.

    Schools & Colleges 

    With limited resource and lots of different courses available it can be difficult to know which training to take up. As a starting point it is ideal for all staff to have a good basic understanding of mental health – understanding their own wellbeing as well as being able to spot the signs of problems in their students. Once all staff have this level of knowledge and understanding there are opportunities to expand this through attending more in depth courses.

    Certain members of staff will particularly benefit from more training, such as those working in pastoral roles, although it is important that by training a few individuals that there isn’t too much of a reliance on them.

    There is a range of training avaialble, some of which is funded. Training includes:

    MindEd (Free) - Online training for families and those working with children and young people. There are e-learning opporutnities across a range of mental health topics. https://www.minded.org.uk/

    Project for Schools (Peterborough only) - Offer mental health training sessions for primary schools (contact 01733 777939 or

    cpm-tr.projectforschools@nhs.net for more information).

    Youth Mental Health First Aid - Every secondary school in England is entitled to one free place on a Youth MHFA One Day course through the Youth MHFA in Schools programme.

    Cambridgeshire & Peterborough NHS Foundation Trust Learning & Development (there is a charge for some of this training)- Supports schools/colleges to look for practical ways to promote emotional resilience among pupils, utilising a whole school approach to mental health. A range of training is on offer from introductory courses to more in-depth training.

    CAMH online training Flier.

    CHUMS (Free) - The early intervention training programme for schools is available across Cambridgeshire and Peterborough, providing training for mental health leads. Contact chumstraining@chums.uk.com for further information.

    A range of other training is available locally for schools, local providers include Centre 33 and YMCA Trinity. There may be a cost for this training.

    Young Minds offer training on a range of subjects from anxiety to social media.

    The Anti Bullying Alliance offers FREE CPD training for teachers and school staff , it also has a range of resources on tackling the subject of bullying.

    Zero Suicide Alliance has some really powerful training developed by Mersyside NHS around having conversations about suicide and preventing it, if you come across a situation.

    Possible training opportunities can be found here

    Mental Health training for Schools

    The Anna Freud Centre has been commissioned by the Department of Health and Social Care (DHSC) to offer free face-to-face Mental Health Awareness Training for secondary schools. This one-day training will be freely available to those secondary schools who have not yet received Mental Health First Aid Training in 2017 - 2018. The training will be available for up to two members of staff from each eligible secondary school. The training will take place across England in over 100 locations between September 2019 – March 2020.

    Please follow this link:   https://www.annafreud.org/media/9631/eligible-schools-branded-document.pdf to see the list of schools are eligible to attend. Schools will need to access the training by emailing MHAT@annafreud.org

     

    Helplines

    All Mental Health Support Lines:

    • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
    • Lifeline - Call everyday, 365 days a year 7pm-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
    • Mind Infoline: Call or text for help with all mental health challenges, Mon-Fri 9am-6pm - 0300 123 3393
    • Rethink Mental Illness: Call for support and advice on mental health, Mon-Fri 9.30am-4pm - 0300 5000 927
    • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
    • CALM: Call for help and support with mental health challenges, everyday, 365 days a year, 5pm-midnight  - 0800 58 58 58
    • Shout: Text shout for support with a mental health crisis and other mental health challenges, 24 hours a day, 365 days a year - 85258

    Crisis Helplines:

    • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
    • First Response Service: Call NHS 111 Option 2 if you're in crisis.

    Suicide Helplines:

    • Samaritans: Call for all mental health and suicidal thoughts, 24hrs a day, 365 days a year - 116 123
    • First Response Service: Call NHS 111 Option 2 if you're in crisis.
    • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141

    Anxiety Helplines:

    • Anxiety UK: Call for help with anxiety challenges, available Mon-Fri between 9.30am-5.30pm - 03444 775 774 
    • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0844 967 4848
    • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

    Depression Helplines:

    • Gypsy/Traveller Depression Suicidal helpline: Call, Text or WhatsApp - 0739365135

    Eating Disorders Helplines:

    • Beat (Adults): Call for eating disorder support - 0808 801 0677
    • Beat (Student Line): Call for eating disorder support - 0808 801 0811
    • Beat (Under 18's): Call for eating disorder support - 0808 801 0711

    Addiction Helplines:

    • Alcoholics Anonymous: Call 24hrs a day - 0845 769 7555
    • Narcotics Anonymous: Call daily until midnight - 0300 999 1212
    • Port Of Call (paid service with a free advice line): Call for free, available all hours for advice - 0808 291 1643
    • Cocaine Anonymous: Call 7 days a week between 10am-10pm, freephone - 0800 612 0225, Mobiles Call - 0300 111 2285
    • Drinkline - National alcohol helpline, Call weekdays 9am-8pm, weekends 11am-4pm - 0300 123 1110
    • The National Association for Children of Alcoholics (Nacoa) - Free confidential email and telephone helpline for children of alcohol dependent parents - 0800 358 3456 helpline@Nacoa.org.uk
    • Talk to Frank: Call 24 hours a day, offers encouragement and support to anyone struggling with such issues - 0300 123 6600

    OCD Helplines:

    • OCD Action: Call for support for living with OCD, Mon-Fri 9.30am-5pm - 0845 390 6232
    • OCD UK: Call for support for living with OCD, Mon-Fri 9am-5pm - 0845 120 3778
    • No Panic: Call everyday for help and support for sufferers of panic attacks and OCD, 10am-10pm (charge 5p a minute + your access charge) - 0844 967 4848
    • No Panic Youth: (For 13-20 year olds) Call Mon, Tues, Wed and Fri 3pm-6pm; Thurs and Sat 6pm-8pm for help and support for sufferers of panic attacks and OCD - 0330 606 1174

    LGBTQ+ Helplines:

    • Switchboard LGBT+: Call everyday 10am-10pm or chat online here - 0300 330 0630

    Carers Helplines:

    • Lifeline - Call everyday, 365 days a year 7pm-11pm for listening support and information to someone experiencing mental distress or if you are supporting someone in distress - 0808 808 2121
    • SANE: Call everyday for emotional support, information and guidance for people affected by mental challenges, their families and carers, 4.40-10.30pm - 0300 304 7000
    • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
    • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 9am-5pm - 0808 808 1111
    • Women's Aid and Refuge: Call the National Domestic Violence Helpline 24/7 for support for victims of domestic violence, their friends and families/carers, and professionals - on 0808 2000 247.

    Helplines For Men:

    • Men's Health Forum: Call or text for support for men, 24hrs a day - 020 7922 7908

    Sexual Abuse Helplines:

    • Rape Crisis: (to find your local services) Call daily 12-2.30pm and 7-9.30pm - 0808 802 9999.

    Domestic Abuse Helplines:

    • Women's Aid and Refuge: Call the National Domestic Violence Helpline 24/7 -  0808 2000 247.
      Men's Advice Line:
       Call for advice and support for men experiencing domestic violence and abuse, Mon-Fri 9am-5pm - 0808 801 0327

    Victim Support Helplines:

    • Victim Support: Call Mon-Fri 8pm-8am and weekends Sat-Mon 5pm-8am - 0808 168 9111.
    • Embrace - Child Victims of Crime: Support for children, young people and families who are victims of a serious crime - 0345 60 999 60 

    Alzheimer's & Dementia Helplines:

    • Alzheimer's Society: Call for advice and information on dementia, Mon-Fri 9am-5pm, weekends 10am-4pm - 0300 222 1122

    Bipolar Disorder Helplines:

    • Bipolar UK: Call for advice and support about bipolar - 0333 323 3880

    Young People Helplines:

    • PAPYRUS HOPEline UK: (young suicide prevention society) Call Mon-Fri 10am-5pm and 7pm-10pm, Sat-Sun 2-5pm - 0800 068 4141 
    • YoungMinds: Call for information and advice on child and adolescent mental health, Mon-Fri 9.30am-4pm - 0808 802 5544
    • NSPCC Childline: Call 24hrs a day - 0800 1111
    • NSPCC for Adults concerned about a child: Call 24hrs a day - 0808 800 5000
    • Family Lives: Call for advice on all aspects of parenting including dealing with bullying, Mon-Fri 9am-9pm and Sat-Sun 10am-3pm - 0808 800 2222
    • YoungMinds Parents: Parents Helpline is available to offer advice to parents and carers worried about a child or young person under 25, Mon-Fri 9:30am-4pm - 0808 802 5544
    • Embrace Child Victims of Crime: Support for children, young people and families who are victims of a serious crime - 0345 60 999 60 

    Helplines For Emergency Services Employees:

    • Mind Blue Light Infoline: Call or text (text on 84999) for support for emergency services staff, Mon-Fri 9am-6pm - 0300 303 5999

    Bereavement Helplines:

    • Cruse Bereavement Care: Call Mon-Fri 9am-5pm - 0844 477 9400

    Disabilities Helplines:

    • Mencap: Call for support for people with a learning disability, their families and carers, Mon-Fri 9am-5pm - 0808 808 1111

    *Some information gathered from www.nhs.uk and the services listed.

    Resources

    Guidance for creating and promoting positive mental health and wellbeing in schools can be found on this page of our website; it includes a policy document created by Bottisham Village College and the CAMH Learning and Development team, Cambridgeshire and Peterborough NHS Foundation Trust, which is intended as a template for other secondary schools.

    The majority of the following resources have been taken from this policy's supporting information document.


    Anxiety, panic attacks and phobias

    Anxiety can take many forms in children and young people, and it is something that each of us experiences at low levels as part of normal life. When thoughts of anxiety, fear or panic are repeatedly present over several weeks or months and/or they are beginning to impact on a young person’s ability to access or enjoy day-to-day life, intervention is needed.

    Online support: 

      Books: 

      • Lucy Willetts and Polly Waite (2014) Can I Tell you about Anxiety?: A guide for friends, family and professionals. London: Jessica Kingsley Publishers
      • Carol Fitzpatrick (2015) A Short Introduction to Helping Young People Manage Anxiety. London: Jessica Kingsley Publishers


      Depression

      Ups and downs are a normal part of life for all of us, but for someone who is suffering from depression these ups and downs may be more extreme. Feelings of failure, hopelessness, numbness or sadness may invade their day-to-day life over an extended period of weeks or months, and have a significant impact on their behaviour and ability and motivation to engage in day-to-day activities.

      Online support: 

      • www.youngminds.org.uk Information and advice. Parent’s helpline.
      • www.relate.org.uk Counselling and on line information and support to families
      • https://www.cwmt.org.uk The Charlie Waller Memorial Trust seeks to equip young people to look after their mental wellbeing and to help people to recognise the signs of depression in themselves and others so that they know when to seek help.
      • www.inhand.org.uk A digital friend that provides young people with tools, advice and activities when their mental health is at risk
      • www.docready.org.uk helps young people feel more confident and get better results when they see their GP about a mental health issue.
      • www.findgetgive.org.uk offers support for young people to find mental health support in their area and give feedback on it.
      • www.headsmed.org.uk Accessible, straight talking information on young people’s mental health medication
      • CHUMS http://chums.uk.com/low-mood-and-feeling-sad/
      • CWMT https://www.cwmt.org.uk/parents-guide

      Books: 

      • Christopher Dowrick and Susan Martin (2015) Can I Tell you about Depression?: A guide for friends, family and professionals. London: Jessica Kingsley Publishers


      Eating problems

      Food, weight and shape may be used as a way of coping with, or communicating about, difficult thoughts, feelings and behaviours that a young person experiences day to day. Some young people develop eating disorders such as anorexia (where food intake is restricted), binge eating disorder and bulimia nervosa (a cycle of bingeing and purging). Other young people, particularly those of primary or preschool age, may develop problematic behaviours around food including refusing to eat in certain situations or with certain people. This can be a way of communicating messages the child does not have the words to convey.

      Online support:

      Books:

      • Bryan Lask and Lucy Watson (2014) Can I tell you about Eating Disorders?: A Guide for Friends, Family and Professionals. London: Jessica Kingsley Publishers
      • Pooky Knightsmith (2015) Self-Harm and Eating Disorders in Schools: A Guide to Whole School Support and Practical Strategies. London: Jessica Kingsley Publishers
      • Pooky Knightsmith (2012) Eating Disorders Pocketbook. Teachers’ Pocketbooks


      Obsessions and compulsions

      Obsessions describe intrusive thoughts or feelings that enter our minds which are disturbing or upsetting; compulsions are the behaviours we carry out in order to manage those thoughts or feelings. For example, a young person may be constantly worried that their house will burn down if they don’t turn off all switches before leaving the house. They may respond to these thoughts by repeatedly checking switches, perhaps returning home several times to do so. Obsessive compulsive disorder (OCD) can take many forms – it is not just about cleaning and checking.

      Online support

      • OCD UK www.ocduk.org/ocd Advice line, Advocacy, publications, treatment information and support groups

      Books

      • Amita Jassi and Sarah Hull (2013) Can I Tell you about OCD?: A guide for friends, family and professionals. London: Jessica Kingsley Publishers
      • Susan Conners (2011) The Tourette Syndrome & OCD Checklist: A practical reference for parents and teachers. San Francisco: Jossey-Bass


      Self-Harm

      Self-harm describes any behaviour where a young person causes harm to themselves in order to cope with thoughts, feelings or experiences they are not able to manage in any other way. It most frequently takes the form of cutting, burning or non-lethal overdoses in adolescents, while younger children and young people with special needs are more likely to pick or scratch at wounds, pull out their hair or bang or bruise themselves.  

      Online support: 

      • www.SelfHarm.co.uk A project dedicated to supporting young people impacted by self harm, providing a safe space to talk, ask any questions and obtain help to overcome difficulties. It also provides information about how to stay safe
      • National Self-Harm Network: www.nshn.co.uk provides crisis support, information and resources, advice, discussion and distractions and is available 24/7. Also supports and provides information for families and carers
      • https://youngminds.org.uk/what-we-do/our-projects/no-harm-done No Harm Done? Created in collaboration with the Charlie Waller memorial trust and the Royal College of Psychiatrists. For young people who are self harming or at risk of self harming, their parents and professionals working with them. Provides a series or resource publications and short films.
      • https://www.familylives.org.uk/advice/teenagers/health-wellbeing/self-harm Family Lives is a charity helping parents to deal with the changes that are a constant part of family life members .They provide professional, non-judgmental support and advice through a helpline, extensive advice on the website, befriending services, and parenting/relationship support groups. Nearly all of our services are accessible at no charge to parents 365 days a year

      Books: 

      • Pooky Knightsmith (2015) Self-Harm and Eating Disorders in Schools: A Guide to Whole School Support and Practical Strategies. London: Jessica Kingsley Publishers
      • Keith Hawton and Karen Rodham (2006) By Their Own Young Hand: Deliberate Self-harm and Suicidal Ideas in Adolescents. London: Jessica Kingsley Publishers
      • Carol Fitzpatrick (2012) A Short Introduction to Understanding and Supporting Children and Young People Who Self-Harm. London: Jessica Kingsley Publishers
      • Understanding and responding to children and young people at risk of self-harm and suicide.(2014)CPFT https://www.cpft.nhs.uk/U%20R%20CYP%20at%20risk%20of%20selfharm%20and%20suicide%202014%20v1%20electronic.pdf

       


      Suicidal feelings

      Young people may experience complicated thoughts and feelings about wanting to end their own lives. Some young people never act on these feelings though they may openly discuss and explore them, while other young people die suddenly from suicide apparently out of the blue.

      See Section D and Risk flowchart (in the [policy's supporting information document) for guidance on responding to risk and getting support

      Online support

      Books

      • Keith Hawton and Karen Rodham (2006) By Their Own Young Hand: Deliberate Selfharm and Suicidal Ideas in Adolescents. London: Jessica Kingsley Publishers
      • Terri A.Erbacher, Jonathan B. Singer and Scott Poland (2015) Suicide in Schools: A Practitioner’s Guide to Multi-level Prevention, Assessment, Intervention, and Postvention. New York: Routledge

      Guidance and advice documents

      Local and national guidance documents, as well as additional resources relating to mentally healthy schools, can be found in the policy's supporting information document here.


      Staff Wellbeing Policy

      Information and guidance on how to promote positive mental health and wellbeing for staff in schools can be found here.

      Creating Mentally Healthy Schools

      A Whole-School Approach to Mental Health

      A whole-school approach means making child, staff and parent/carer mental health and wellbeing ‘everybody’s business’. It involves all parts of the school working together and being committed. It needs partnership working between governors, senior leaders, teachers and all school staff as well as parents, carers and the wider community (Mentally Healthy Schools). For more information visit https://www.mentallyhealthyschools.org.uk/whole-school-approach/.

      There are lots of helpful documents and frameworks to develop a whole-school approach to mental health, these include:

      National Children’s Bureau: A whole school framework for emotional well being and mental health: a self-assessment and improvement tool for school leaders. Outlines a four-stage approach, including first identifying what is already in place in the school.

      Public Health England: ‘Promoting children and young people’s emotional health and wellbeing: a whole school and college approach’. 

      DfE/NatCen Social Research/National Children’s Bureau: ‘Supporting mental health in schools and colleges’ 

      g

      School Policy  - Promoting positive mental health and wellbeing  

      The policy document found here is the outcome of a collaboration between Bottisham Village College and the CAMH Learning and Development team, Cambridgeshire and Peterborough NHS Foundation Trust. It is intended as a template for other secondary schools and will therefore be made available across the county. However, it is not meant to be adopted without due process and careful and thorough consideration of the individual school’s needs in relation to the emotional wellbeing and mental health of its pupils and staff. 

      Guidance as to how the policy could be customised can be found here.

      Other useful resources for creating mentally healthy schools

      Heads Together and the Anna Freud Centre have launched the Mentally Healthy Schools website which brings together quality-assured information, advice and resources to help primary schools understand and promote children’s mental health and wellbeing. Their aim is to increase staff awareness, knowledge and confidence to help you support your pupils. Resources include lessons plans, assemblies, films and general information on a range of topics and issues.

      Schools in Mind Network:

      The Schools in Mind Network is run by the Anna Freud Centre, by joining the network your school will be able to access a range of free resources. This includes films to use in lessons, assembly plans as well as a range of films featuring experts talking about different mental health issues and giving advice aimed at teaching staff. Joining the network also enables you to keep up to date with the 'You're never to Young to Talk About Mental Health' campaign.

      For more information visit: http://www.annafreud.org/what-we-do/schools-in-mind/

      Papyrus’ ‘Building Suicide-Safer Schools and Colleges: A guide for teachers and staff’ covers:

      • Developing a Suicide Prevention Policy
      • Asking About Suicide
      • Responding to a Suicide
      • Working with Community Support

      Access the guide here: save the class toolkit:

      PSHE

      The following short films are designed to show how teaching Personal, Social and Health Education (PSHE) in schools and colleges can support children and young people’s personal development. They illustrate how knowledge, skills and attitudes explored during this learning can potentially have a positive impact on children and young people’s mental and emotional wellbeing.

      The films involve pupils from a primary and secondary school in Cambridgeshire where the ethos and culture supports and promotes children’s and young people health and wellbeing. In these schools, teaching and learning in PSHE are prioritised, and as well as being taught explicitly via designated periods of time, form an integral part of the schools’ practice.

      The lessons represent a snapshot of activities that would form part of a longer term personal development programme. They showcase examples of PSHE teaching and learning methodologies that could be delivered during a PSHE lesson or tutor time and are designed to serve as an illustrative guide rather than examples of standalone lessons. We would advise reading the accompanying guidance for each film before teaching lessons based on the content of the film.

      The lessons will also support the requirements for the forthcoming statutory status for Relationships Education, and possible statutory status for PSHE.

      We would really appreciate it if you could take a few moments to answer the 4 questions via this link once you have accessed the films:

      Healthy Relationships - Accompanying Notes  (Secondary School)

      Body Image - Accompanying Notes  (Secondary School)

      Anti-bullying - Accompanying Notes (Secondary School)

      Conflict Resolution - Accompanying Notes  (Primary School)

        My Emotions - Accompanying Notes   (Primary School)

      Acknowledgements: We would like to thank the two Cambridgeshire schools for hosting this project, and the pupils for their participation. We would also like to thank Edd Mitchell from Burwell House in Cambridgeshire for creating the films.  

      The Cambridgeshire PSHE Service provides support, guidance and training on the themed areas and approaches explored in these films. Email pshe@cambridgeshire.gov.uk for information about teaching materials and resources designed to support schools in delivering these aspects of the PSHE curriculum.  

      The BBC has a range of short videos about young people and the things they worry about including bullying,anxiety and OCD. They are suitable for Key stage 2 and 3 and can be found HERE

      The Mix now has information and support all about healthy relationships.

      Pupil Voice

      The Pupil Voice Toolkit was developed by PSHE as a free resource to support schools and colleges to work with our children and young people to explore ways of promoting their mental and emotional wellbeing. The process involves children in identifying self-help opportunities and ways in which school and community provision could further enhance their mental and emotional wellbeing. It will help school leaders make use of school level data to identify the mental wellbeing needs of children and to determine how best to address these. The resources in the toolkit are based on mental and emotional wellbeing examples, however, the tools could be adapted to apply to other topic areas also.

      Mental and Emotional Wellbeing - Engaging Children and Young People in Planning Provision

      Toolkit Contents

      Section A - Process Documents

      Primary Schools

      1. Briefing
      2. Research and data sources
      3. Methodologies for collecting and exploring views
      4. Information for parents and carers
      5. Programme sessions 1 and 2

      Secondary Schools

      1. Briefing
      2. Research and data sources
      3. Methodologies for collecting and exploring views
      4. Invtation for pupils
      5. Successful applicants
      6. Unsuccessful applicants
      7. Information for parents and carers
      8. Programme Sessions 1 and 2
      9. Programme Session 3 and 4
      10. Invitation to feedback event
      11. Mental health curriculum audit tool

      Section B - Supporting Resources

      Primary

      1. Primary Draw and Write mental health
      2. Safety circle and network of support
      3. Self assessment teacher instructions
      4. Y1-2 self assessment mental and emotional wellbeing
      5. Y3-4 self assessment mental and emotional wellbeing
      6. Y5-6 self assessment mental and emotional wellbeing
      7. Action planning framework
      8. Sample certificate for pupils

      Secondary Schools

      1. Mental and emotional wellbeing card exercise
      2. Mental Health - the group's view (Heading)
      3. Areas of Mental Health (Headings)
        1. Life Satisfaction
        2. Resilience
        3. Self esteem
        4. Trust
      4. Worries (Heading)
      5. Action planning framework
      6. Sample certificate for pupils

      Section C - Examples of Work from Pilot Schools

      Primary Schools

      1. HRBS data from primary school
      2. Key Stage 2 Draw and Write Feedback
      3. PSHE journey around our school

      Secondary Schools

      1. Introduction
      2. Health Related Behaviour Survey - sample powerpoint
      3. Mental Health - the group's view
      4. Worries
      5. Areas of mental health - Key Messages
      6. Mental health - reviewing the school's approaches
      7. Mental health - summary of key messages
      8. Action plan resulting from key messages

      Suicide and self harm presentation

      Full Presentation can be found here!

      Events

      Domestic Abuse Conference

      This conference will mark 25 November - White Ribbon Day and the United Nations International Day of Elimination Violence Against Women, which starts 16 Days of Action to 10 December - Human Rights Day. The conference is open for anyone to attend.

      Date: Monday 25th November 2019

      Time: 10am to 2.30pm

      Location: The Guildhall, Cambridge CB2 3NH

      Cost: Free 

      See the following Eventbrite page for more event details and to book a place - https://www.eventbrite.co.uk/e/domestic-abuse-conference-tickets-79699225529 

      Any questions can be sent to - community.safety@cambridge.gov.uk  

      ...........................................................................................................................................................................

      A Mental Health and Resilience Conference
      Being held on
      Friday, 12th July 2019
      For 150 Year 6 children from South Cambridgeshire
      at
      The Fisher Building, St. John’s College, Cambridge
      You are welcome to attend anytime between 9.30am to 2.30pm
      The Conference will be opened by Ben Slade CEO Skilforce
      Further details please email: ajones@melbournvc.org

      ...........................................................................................................................................................................

      Getting to Grips with S.E.M.H.W.B: A Collaborative Approach (took place on 12th June 2018)

      Resources from main presentations:

      Workshops:

      1. Senior designated lead for mental health in your school

      2. Using whole school wellbeing assessments to inform interventions

      3. Staff Wellbeing

      4. Evaluation of mental health initiatives/projects in school

      5. Developing a therapeutic approach to behaviour: Cambridgeshire Steps

      6. Teaching and learning about mental and emotional wellbeing

      Planning for Change

      Mental Health & Wellbeing Services Conference (took place on 28th November 2017)

      The presentations from the day can be found below:

      Workshops

       

      Current News

      Current News

      April

      See March's Coronavirus update below for information about possible local service changes, and links to new pages on this website.


      March

      Coronavirus update:

      Due to Coronavirus (COVID-19),  a number of services have had to make changes to how they provide support to people.  If you or someone you know are currently accessing support from a service they will be in touch or please contact them for up to date information about their services. 

      We are also compiling a list of local service updates and changes in response to the current situation:

      • For updates from young people's services click here.
      • For updates from adult services click here.
      • For service information specifically for professionals click here.

      There are a number of useful resources which can provide support during this time, these can be found here.

      During this time, if you are self-isolating or social distancing because of coronavirus (COVID-19), it is important to look after your mental health. Here are some tips that may help.

      The First Response Service supports people experiencing a mental health crisis so if you need urgent support please call 111 and choose option 2. The First Response Service provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.


      December


      October

      Thursday 10th October is World Mental Health Day

      This day provides opportunity to raise awareness around mental health issues, mobilize efforts to support mental health and reduce stigma. The theme this year is suicide prevention.

      Click here for information on how to support young people in a crisis, and here for information about suicide awareness/prevention organisations.

      Here is also a useful presentation about suicide and self harm in adolescence. 


      September


      Mental health training for schools

      Anna Freud Centre has been commissioned by the Department of Health and Social Care (DHSC) to offer free face-to-face Mental Health Awareness Training for secondary schools. This one-day training will be freely available to those secondary schools who have not yet received Mental Health First Aid Training in 2017 - 2018. The training will be available for up to two members of staff from each eligible secondary school. The training will take place across England in over 100 locations between September 2019 – March 2020.

      Please follow this link:  https://www.annafreud.org/media/9631/eligible-schools-branded-document.pdf to see the list of schools are eligible to attend. Schools will need to access the training by emailing MHAT@annafreud.org

      A new gambling clinic is set to open for Children and Young people,

      7.6.19  

      Combat Stress  offer help and support for veterans and their families 24/7 on a range of mental health issues. Developing a personalised programme for each veteran's individual needs,giving specialist support they need to start living again.

      Call: 0800 138 1619

      Text: 07537 404719

      Email: helpline@combatstress.org.uk

      12.6.19

      Interesting article on helping Children who seek help over sexuality and Gender- HERE!

      Mental health training for Schools

      See here for information on new training for schools in the UK

      May 13th -19th is Mental Health Awareness week-This week it is focusing on Body image. The link below has lots of resources available.

      https://www.mentalhealth.org.uk/campaigns/mental-health-awareness-week/resources

      New crisis text service, Shout launches in the UK

      Heads Together are excited to see the launch of Shout

      Shout is a free, 24/7 text messaging service, connecting people experiencing mental health crisis to trained volunteers who provide help at a time when it is most needed.

      https://www.giveusashout.org/

      Latest Mental Health news can be found HERE!

      May 2019

      May 2019

      Online Safety

      A new page has been added to the Young peoples website about online safety-lots of helpful information for parents and young people. Take a look HERE

      27th February 2019

      Latest news on Mental health issues can be found here at the BBC website

      21st February 2019

      The Prince's Trust eBay Youth Index report for 2019, based on a YouGov survey, takes an in-depth look into the views and outlooks of young people aged 16 to 25.

      This year’s report shows all too clearly that young people's worries about the future are further marred by the online world of social media and moreover, reveals that young people’s overall well being score has flat-lined at it's lowest level since the study was launched a decade ago.

      To view the full report please click HERE

      4th February 2019

      TO MARK Sexual Violence Awareness Week, (4th–11th February), Police and Crime Commissioner, Jason Ablewhite is today (Monday 4th) launching a countywide campaign to raise awareness of support available to survivors of sexual violence.

      The national campaign, #itsnotok takes place every year to remind people who have experienced sexual violence that help is out there.

      Organisations across the county, including Cambridgeshire Constabulary, Cambridgeshire and Peterborough Rape Crisis Partnership and Cambridgeshire County Council will be encouraging leaders, staff, and officers to take selfies pledging their support for #itsnotok.

      Police and Crime Commissioner, Jason Ablewhite said

      “People who find themselves survivors of sexual violence deserve a blanket of love and care whether they report the crime to the police or not. The effects can be devastating and it is vital people know where to turn to for support. They need to know they will be believed and that action can be taken against perpetrators. 

      “By supporting #itsnotok we can all encourage those affected by this devastating crime to seek support.”

      Detective Superintendent Laura Koscikiewicz from Cambridgeshire Constabulary said:

      “We work closely with a number of partner agencies who endeavour to help victims of sexual violence throughout the county.

      “If you are a victim of sexual violence then I would urge you to come forward to police. We are here to support you.”

      Services available to victims include:

      • The countywide Victim and Witness Hub which offers free, confidential support to victims and witnesses of crime, including face to face support and access to any relevant external services. The service ensures that victims have access to end-to-end support, from immediately after a crime has been committed, to any ensuing court proceedings.
      • The Elms (a county-wide Sexual Assault Referral Centre), which offers survivors a safe place to receive support, medical aftercare, forensic examinations, and to anonymously report assaults.
      • Confidential support is also available for survivors of sexual violence and/or sexual abuse at any time in their lives from Cambridgeshire and Peterborough Rape Crisis Partnership(CAPRCP). CAPRCP offer free counselling, face-to-face emotional support, pre-trial therapy, a telephone helpline, email support services and group work. They also have an Independent Sexual Violence Advocacy (ISVA) service for adults and children needing practical and emotional help. All CAPRCP services can be found on www.caprcp.org.uk.
      • And for young people aged between 13 and 19 (or 24 with additional needs) who have been affected by sexual violence, therapeutic support is available from ‘Time4U’, a counselling service that offers emotional help through talking therapies. Delivered locally by national charity Embrace - Child Victims of Crime (CVOC), the project also helps young people who use violence and abuse as a result of being themselves traumatised or victims of other types of abuse.

      December 2018

      New resources for self care available at Anna Freud

      November 2018

      New statistics released around young peoples mental health, interesting article from the BBC HERE

      Taylorfitch website