Cambridgeshire & Peterborough Adults Mental Health Support

Self-Help

LOOKING AFTER YOUR WELLBEING

There are lots of things you can do to help yourself stay well and have good wellbeing: including eating well, spending time with others, getting a good night's sleep and taking some regular exercise. Many of the things that are good for our physical health are also good for keeping our minds well too.

Some people find the '5 Ways to Wellbeing' a useful way of thinking about how you can look after your wellbeing:

1. Connect with the people around you and make time for family or friends.                  

2. Be active - Go for a run, play football, cycle to college or sign up for a dance class...whatever it is, make sure it is something you enjoy. 

3. Take notice – Pay attention to your senses – what can you see, feel, taste, smell and hear?

4. Keep learning – Try something new, be it a new recipe or taking up an evening class.

5. Give - Do something nice for a friend, or a stranger. Thank someone. Smile :) Volunteer your time. It can be incredibly rewarding.

Making a few small changes to your lifestyle could make a big difference, these websites might be able to help:

-Lets Get Moving Cambridgeshire LogoLet's Get Moving Cambridgeshire aims to improve the health of the Cambridgeshire population, specifically by increasing levels of physical activity. This will be done by promoting existing opportunities, developing new opportunities, and supporting individuals that require support to achieve their goals.

-One You logo - Whether it’s getting more active, quitting smoking or reducing how much alcohol you drink this website can help!  

 

Want to try out mindfulness? Need a little boost? Then check out the Apps page for a little inspiration! 

*Some information gathered from www.nhs.uk and the services listed.

MENTAL HEALTH APPS

Technology is becoming more and more prominent in everyday life, and it can be a great resource when we need a little bit of support. So here we've made a list of some great apps for your wellbeing and mental health.

The NHS App library has lots of different apps, some of which have clinical evidence to show that they help some people (these ones are labelled ‘NHS Approved’) and others are currently undergoing testing to see how effective they are.

Check out some apps on the NHS site here!

Other Mental Health and Wellbeing apps:

headspace app

  • Headspace. (Anxiety, Meditation, Sleep, Focus, Mindfulness)

App Store badgeGoogle play badge

 

Dare app

  • Dare. (Anxiety, Panic Attacks)

App Store badgeGoogle play badge

 

Calm app

  • Calm. (Meditation, Sleep, Stress, Mindfulness, Focus, Relationships)

App Store badgeGoogle play badge

 

 

reasons2 app

App Store badgeGoogle play badge

 

catch it app

  • Catch It. (Anxiety, Depression, Anger, Wellbeing, Confusion)

App Store badgeGoogle play badge

 

calm harm app

App Store badgeGoogle play badge

 

stay alive app

App Store badgeGoogle play badge

 

wellmind app

Google play badge

 

SAM app

App Store badgeGoogle play badge

 

fear tools app

App Store badgeGoogle play badge

 

couch to 5k app

App Store badgeGoogle play badge

 

smart recipe app

App Store badgeGoogle play badge

 

RR recovery record app

App Store badgeGoogle play badge

 

RR app

App Store badgeGoogle play badge

 

mindshift app

App Store badgeGoogle play badge

 

Hub of Hope app

App Store badgeGoogle play badge

myhouseofmemories

App Store badgeGoogle play badge

meetup

App Store badgeGoogle play badge

*Some information gathered from www.nhs.uk and the services listed.

BOOKS/ONLINE HELP

Books:  

Books on Prescription

Reading Well Books on Prescription helps you to understand and manage your health and wellbeing using self-help reading. The scheme is endorsed by health professionals and supported by public libraries.

Mood Boosting Books

Reading Well Mood-boosting Books is a national promotion of uplifting titles, including novels, poetry and non-fiction. The books are all recommended by readers and reading groups.

Shelf-Help is a global book club and community dedicated to self-help and self-development, the Shelf Help mission is to connect as many people as possible with books, ideas and experts that will inspire them to look at themselves in a different, more positive way. And then to connect these people with each other, through online and offline meetups and author events.

 

Online:

MoodJuice is a website that enables you to download CBT based self help booklets
A free online CBT interactive programme for anxiety and depression.

Living Life To The Full is a free online interactive programme for anxiety and depression.

MoodGym is a CBT based resource for anxiety and depression tailored for 16-25 year olds.

Given that we must all potentially isolate, here is a list of resources to prevent boredom/ existential angst:

The Silver Line is a telephone befriending service for the elderly

LLTTF is an online cognitive behavioural therapy (CBT) site

Young Minds is a children and adolescent mental health support resource

Headspace is for meditation/ relaxation and sleep resources

MIND has wellbeing advice

Cruse has bereavement counselling

Samaritans hear to listen 

Mood Juice is an online resource for all mental health issues, including bereavement

H.A.Y. (How Are You Cambridgeshire) has wellbeing tips.

H.A.Y. (How Are You Peterborough) has wellbeing tips.

CPFT have lots of IAPT videos available on their YouTube.

Course RA is an online resource for skills building

Youtube has complete online free music concerts

Stage It has online theatre productions

Drama Online Library has online plays and theatrical performances

Duolingo is a free website for learning languages which can be very useful if you're looking to learn a new language.  Also comes in a phone app which is very good

Free old novels and short story collections can be found on Project Gutenberg and Wikisource:
https://www.gutenberg.org/
https://wikisource.org/wiki/Main_Page

Virtual museum tours

Get Self-Help: Provides Cognitive Behavioural Therapy self-help and resources.

*Some information gathered from www.nhs.uk and the services listed.

Covid-19

SUPPORT DURING THE CORONAVIRUS

Due to Coronavirus (COVID-19),  a number of services have had to make changes to how they provide support to people.  If you are currently accessing support from a service they will be in touch or please contact them for up to date information about their services. There are a number of useful resources which can support you during this time, these can be found here.

During this time, if you are self-isolating or social distancing because of coronavirus (COVID-19), it is important to look after your mental health. Here are some tips that may help.

If you are at risk of domestic abuse or do not feel safe self isolating at home there are support services out there to help. If you are not safe at home and are escaping domestic abuse, the household isolation restrictions as a result of COVID-19 do not apply to you. Click here for domestic abuse support.

The First Response Service supports people experiencing a mental health crisis so if you need urgent support please call 111 and choose option 2. The First Response Service provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.

SUPPORT SERVICE UPDATES

Due to COVID-19, some services have had to change how they are operating in order to keep everyone safe. Below you can see what services have updates.

Click here to read the Cambridgeshire Council COVID-19 Update.

Click here to read the CPFT (Cambridgeshire and Peterborough Foundation Trust) updates.

Skip to:

Bereavement Services:

Eating Disorder Services:

Older People Services:

Self-Harm Services:

Sexual and Domestic Abuse Services:

PTSD Services:

Drug/Alcohol Abuse Treatment Services:

Pregnancy Services:

Isolation Services:

Anxiety, Depression and Stress Services:

Personality Disorder Services:

Young People Services:

LGBTQ+ Services :

Victims & Witnesses Services :

Disability Services :

Physical Activity Services :

Volunteering Services :

Money Services :

Housing Services :

Employment Services :

Other Services :


Bereavement Services:

Lifecraft

Coronavirus Update – 16 June 2020
Most Lifecraft staff are still working, although mainly from home, and members can continue to contact us on 01223 566957.  Please leave your name, contact details and a short message so that someone can return your call.

We have temporarily extended the operating hours of Lifeline, the Cambridgeshire and Peterborough Mental Health Helpline.  Lifecraft is operating the line from 2pm to 11pm every day and CPSL Mind between the hours of 9am and 2pm on weekdays.

Remote counselling sessions continue for members who were receiving counselling prior to lockdown, and should sessions become available they will be offered to people on the waiting list.

Taking account of Government guidance, and considering the safety of members, volunteers and staff, we will not be running face-to-face activities for the foreseeable future.  We will continue to review the situation, but do not expect the situation to change until at least October.

We are hoping to get some of the group activities up and running via video conferencing over the next few weeks and will update members as soon as more details are available. https://lifecraft.org.uk/coronavirus-update/

Child Bereavement UK - date updated 30/03/2020

– Updated 26th May
Please find below (link) the latest information and guidance with regard to our services and events.

We will continue to monitor the situation and will update this page to reflect any changes in government guidance and in our response. We apologise for any inconvenience that any changes to our services or activities may cause but trust that you understand that the safety and wellbeing of those who use or support our services is paramount.  https://www.childbereavementuk.org/coronavirus-covid-19-information

Sue Ryder Hospice 

– Updated 22nd May
Following the government's advice and in order to ensure the safety of our patients, clients, staff and volunteers, we are regrettably unable to allow any visitors without express permission.

People who wish to visit should contact the Sue Ryder Thorpe Hall Hospice reception on 01733 225 900. Please read our guidance (link) before visiting a Sue Ryder hospice or neurological centre. https://www.sueryder.org/news/coronavirus-covid-19-guidance-visiting-a-sue-ryder-hospice-or-neurological-centre

Arthur Rank Hospice 

– Updated 12th June
We have made some further changes to delivery of clinical services in light of the newest guidelines on COVID-19. 

In order to keep our Inpatient and community services running, we have (where necessary and appropriate) redeployed colleagues into clinical support roles.

Please see below (link) for further information, but please be aware that this is subject to constant review.  We will do our best to keep you informed of the latest via this website page, as new official guidance is released. https://www.arhc.org.uk/news-item.asp?$=1627&o=

Cambridge University Counselling Service

– Updated 21st May

  • We are offering remote appointments for students both in the UK and abroad via zoom.us (audio or video to suit your preferred option).
  • These appointments we will be focussed on assessing your needs and offering support and advice on how to cope with and manage your current situation.
  • The appointments will usually last for between 30-50 minutes.
  • We can arrange follow-up emotional support appointments for students who remain abroad.
  • We can continue to offer counselling to all UK based students.
  • Where appropriate we can also signpost you to other sources of support.

To arrange an appointment with UCS (including College-Based Counselling) please complete the 'Student Pre-Counselling Form' on our secure website.  https://www.counselling.cam.ac.uk/news/covidup

Anglia Ruskin University Counselling and Wellbeing Service

Counselling and wellbeing support is still available. Despite not being on campus, the Counselling and Wellbeing team are still here for you. You can register for counselling online as usual, and support will be offered via phone or video call.

  • 20-minute drop in sessions will be over the phone or online using Zoom. Please book by emailing wellbeing@aru.ac.uk
  • Appointments can be made to see your counsellor as usual (over the phone or Zoom).
  • You can use our online self-help tools and follow our 6 Ways to Wellbeing.
  • Your online resource, SilverCloud, is still available. Silvercloud can help you understand how you’re feeling and give ideas on how to manage your thoughts, feelings and behaviours.
  • We’ll be running workshops online using Zoom. Keep an eye out for details coming soon.

Just because we’re all isolating, doesn’t mean we should feel lonely. Please contact us if you want to talk about your mental health and wellbeing. Email wellbeing@aru.ac.uk https://aru.ac.uk/current-students/health-and-wellbeing

The Compassionate Friends - date updated 30/03/2020

https://www.tcf.org.uk/content/loss-during-covid-19--pandemic/

"

In light of the recent Government recommendations that the UK population should wherever possible avoid social contact and that all non-essential travel and meetings are avoided, we have made the decision to suspend all Compassionate Friends group support meetings and face to face support due to the rise in the spread of coronavirus. This is not a decision we have taken lightly, but rather it is to protect the health of our members and the wider community.

We very aware that our support groups are a place where you can safely come and talk about your child and share any thoughts and feelings around your bereavement; so we appreciate that many of you will find it difficult that this support is not available for the time being.

Please do remember that you can call the TCF Helpline any day of the week if you would like to speak with another bereaved parent who is there to listen on 0345 123 2304 (10 am – 4 pm, 7 -10 pm). If the Helpline is busy, please clearly leave your name, number and a short message and one of our team will get back to you as soon as they can (please note, this may not be the same day). You can also email the helpline for support at helpline@tcf.org.uk.

Please do also consider joining one of our private Facebook Groups or online Forum for support and to talk with other bereaved parents and siblings. Details are here

Our postal library will still be operating but will offer a more limited service during this time. For more information contact Mary at library@tcf.org.uk."

CPSL MIND - date updated 13/07/2020

https://www.cpslmind.org.uk/our-response/

Like many other organisations we have reorganised ourselves in response to the coronavirus (Covid-19). We are following Government guidance to protect our staff, volunteers and those we support and to slow the spread of the virus.

In doing this we remain committed to supporting our clients with mental health needs, wider community mental health concerns, our partners and others as best we can during this period of uncertainty.

How we continue to support our community

We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2).

Our Good Life Team continue to provide one to one support to our specialist mental health service clients via telephone and, where necessary, through face-to-face visits observing social distancing guidelines.

Lifeline Plus is now available to call Monday to Friday, 9am-2pm (excluding Bank Holidays) on 0808 808 2121 for wellbeing support.

Our 0300 303 4363 number remains open from 9.30am to 5.30pm, Mon-Fri (excluding Bank Holidays) as normal.

Our new online support and wellbeing community – Qwell – provided by our partner Xenzone, launched on 1st April 2020 as part of our Good Life Service and is available now.

We are now offering virtual Good Mood Cafes, Open Door calm spaces and Peer Support Groups as part of our Good Life Service to continue these initiatives while we are unable to host them in community spaces.

Our Changing Lives Service including Cognitive Behavioural Therapy (CBT) and counselling continues via telephone. You can self-refer here.

Our Perinatal Team continue to support the mums they work with via telephone and online.

Our Training, Fundraising, Communications and Campaigns teams are continuing to operate remotely exploring innovative ways to support and engage our community.

Keep up-to-date with us on Facebook and Twitter.

Our staff and volunteers

The wellbeing of our staff is an absolute priority and they are being supported with advice and appropriate equipment in line with national guidance; all but essential services staff are working from home.

What's next?

We understand that changes and confinement will impact on everyone and raise particular concerns around mental health.

Right now we are working with other organisations to establish a joint response that makes the very best use of all our available resources for the benefit of our communities.

We remain keen to be a collaborative partner and continue close working with others so all of our resources can be used as effectively as possible, across services, charities and community.

We will be updating our information on our website regularly, detail of services and current adjustments and how to contact us if concerned.

Cruse - date updated 13/07/2020

Cruse - https://www.cruse.org.uk/get-help/coronavirus-help/coronavirus-coping-restrictions-ease

During the current pandemic we have adapted our support to ensure the safety of our clients and volunteers. We offer a telephone helpline and webchat, and support sessions are being held over the telephone, email or internet. We are constantly reviewing the situation in line with government guidelines.

SANDS - date updated 13/07/2020

Sands - https://www.sands.org.uk/coronavirus

  • "All Sands events until the end of May are now cancelled, this includes Networking Days and Befriender Training
  • All Sands face-to-face support meetings until the end of May are cancelled
  • All other events, such as fundraising or memorial events, until the end of May are cancelled, Sands will need your help to look at new ways to fundraise during this time

The charity, the staff, our volunteers and the people we support remain are our priority.

Sands is reviewing and assessing the situation on a daily basis. At the moment, the London office is closed down, and all staff are working from home. This has been a straightforward process for the charity as around 40% of staff are part or full-time homeworkers. This means that our services and the level of support we can offer you remains the same."

Petals - date updated 30/03/2020
"

Our priority is to ensure that we are protecting both the mental and physical health and wellbeing of our clients, as well as that of our counsellors.

 Petals has therefore made the decision to temporarily pause all face to face counselling sessions, with secure online video sessions (via Zoom) being offered to all existing and newly referred clients as an alternative. This will ensure that those who would like to continue (or begin) their sessions can do so in the comfort and safety of their own home whilst maintaining meaningful and visual contact with their counsellor.

 All Petals counsellors will be contacting their clients this week to offer this alternative and provide detailed guidance about how it will work. There will be no face to face sessions after Friday 20 March until further notice.

 Petals will review these arrangements on a weekly basis. We hope that we will be able to return to normal service soon, but this will always depend heavily on the very latest medical advice.

 If you are currently receiving counselling from Petals and have any questions, please contact your counsellor directly."

CPFT - date updated 14/04/2020
Where there are service changes, our teams will review each patient on an individual basis and prioritise those who need our care the most. We will be communicating directly to all patients who may be affected by these temporary changes. If they haven't heard anything they need to assume that for now things are continuing as normal, and if there are further changes, then their clinician or service will let them know. 

We're just launching our video consultations system as the majority of our appointments for patients will now be digital to adhere with the social distancing guidelines.

Eating Disorder Services:

CPFT Eating Disorder Service - date updated 13/07/2020

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

Where there are service changes, our teams will review each patient on an individual basis and prioritise those who need our care the most. We will be communicating directly to all patients who may be affected by these temporary changes. If they haven't heard anything they need to assume that for now things are continuing as normal, and if there are further changes, then their clinician or service will let them know. 

We're just launching our video consultations system as the majority of our appointments for patients will now be digital to adhere with the social distancing guidelines.

Norfolk Community Eating Disorder Service
In order to prevent the spread of Coronavirus, NCEDS has taken the decision not to see patients for face-to-face appointments, unless this is essential for treatment purposes.

Our clinicians will contact you individually to discuss your care. However, please do not visit The Springs for any appointments until you have discussed your treatment with the appropriate clinician. If you have any concerns or questions, please call 0300 300 0142. https://www.cpft.nhs.uk/norfolk-community-eating-disorder-service.htm

Carers of People with Eating Disorders and Coronavirus (COVID-19)

March 2020

Carers have a vital role in supporting their loved one’s welfare.  Support for you as a carer is also vital. 

  • Your loved one’s clinician will tell you how best to help - ask as many questions as you need to.
  • Visit the BEAT website https://www.beateatingdisorders.org.uk/ It has up to date advice and a helpline that carers can ring 365 days a year.
  • E.A.S.T https://www.feast-ed.org/ also provides useful information and online support.
  • If you have a local support group, stay in touch. Face to face meetings may not be possible but alternatives will be put in place wherever they can.
  • Make a plan now for if you become poorly - it’s not easy, talk it through with someone you trust and discuss it with your loved one. Carers UK offers good advice on making an Emergency Plan https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19, as well as more general advice.
  • Above all, look after yourself.

Here are two films to support carers made by the the NHS East of England Eating Disorders Clinical Network.  You can stream or download the films (30 mins each) by clicking on, or copying and pasting, these links:

A Carer’s Perspective:     https://player.vimeo.com/external/269177912.hd.mp4?s=8b7a5b34b34d51877cf1d4309184955b976a41f3&profile_id=175&download=1

A Professional’s Perspective:     https://player.vimeo.com/external/269159983.hd.mp4?s=3ea549895b12e5b21d3197abd8994163649e3f56&profile_id=175&download=1

Stay safe, stay well and thank you for all that you are doing.

Older People Services:

Alzheimer's Society 

Updated 22nd May
Our directory is now listing online and telephone services operated by Alzheimer’s Society and third party providers, please check with the provider to see if the service is running.

Please note: Alzheimer’s Society has temporarily suspended all of our face-to-face services and some group services and the majority of Alzheimer’s Society local offices are closed for the time being. If you use one of our services we will contact you about this. If you have a query about one of our services, please email where possible.

Your local authority may provide information, advice and support relating to the coronavirus. 

If you have questions or concerns about dementia, you can get phone support from a dementia adviser by calling 0333 150 3456. https://www.alzheimers.org.uk/find-support-near-you#!/search

Age UK 

Update 13th May
Circumstances are changing quickly and our services are now being updated regularly in an ‘At a glance’ table format. Please click here: https://www.ageuk.org.uk/cambridgeshireandpeterborough/our-services/current-service-status/.

FOR MORE INFORMATION PLEASE CALL 0300 666 9860 OR EMAIL infoandadvice@ageukcap.org.uk 

https://www.ageuk.org.uk/cambridgeshireandpeterborough/about-us/news/articles/20182/services-update/

Care Network Cambridgeshire

- Updated 10th June 2020
During the Covid-19 outbreak we are providing support to adults across Cambridgeshire 7 days a week. Between 9am and 5pm Monday to Friday and between 10am and 4pm on Weekends and Bank Holidays we offer the following services:

Delivering essential supplies and prescriptions – If you are on your own without nearby help we can carry out an emergency food shop or collect your prescription. Please call 01223 714433

Wellbeing support While we are isolated it is important to feel some connection to other people. We can arrange a regular check in and chat with one of our volunteers OR if you are struggling with anxiety or low mood our staff can offer additional support to help you cope better with challenging feelings and to look after your wellbeing.

Please call 0330 094 5750*. We are happy for you to contact us on your own behalf, or on behalf of another person, if they have given you their permission to contact us. This service is available Monday to Friday only. *Calls cost standard rate as on 01 or 02 number.

Finding the right support– with things changing so quickly trying to work out what support is available can be overwhelming. Our Community Navigators are ready to help you find the right local support for you.

Please call:

Fenland: 01354 695208 East Cambs: 01353 659639

Cambridge City: 01223 300460 South Cambridgeshire: 01954 212100

Huntingdonshire: 01480 423065

Can you support our #Challenge34 campaign? In just one week during March we received over 700 calls from people who are scared, lonely and uncertain about how they can keep themselves safe and well in the coming months.

This is record demand for our services, and we need your support to continue to be able to respond. Please make a donation today so we can help people #Challenge34 Click here to access our fundraising page. https://care-network.org.uk/

Caring Together

– Updated 16th June

How we are doing this at the moment has had to change but our purpose and commitment to carers and the people they look after remains the same.

We offer a range of support for carers and people they care for including:

  • Providing information, advice and guidance by telephone, email and our website.
  • This includes information about specific local services and support carers can benefit from.
  • Offering our Listening Ear and telephone support service.
  • Supporting and connecting carers by video meet-ups, phone calls and email (instead of the usual hubs and groups).
  • Help to plan for the unexpected.
  • Immediate support in a crisis.
  • Homecare by our qualified care workers - This can include personal care, medication support, meal preparation, shopping, collection of medication and more.
  • Carer care packs including personal protective equipment (PPE)*
  • Carers may be eligible to benefit from a carer break, delivered by our homecare team, at no cost to them*
  • Campaigning for carers’ rights.
  • Raising awareness of carers.
  • Providing regular information and updates on social media including Facebook, Twitter and Instagram.

You can contact us on 0345 241 0954 or hello@caringtogether.org or see information on our website at caringtogether.org

*Please contact us for details on the carer care packs, including PPE, and the availability of free carer breaks, delivered by our homecare team.

We are continuing to take referrals at this time. https://www.caringtogether.org/coronavirus-covid-19

The Bobby Scheme - date updated 13/07/2020

Following official government guidelines and recommendations, The Bobby Scheme is now able to resume some essential services to support vulnerable people at home. Whilst we are aiming to get back to normal services soon, we would like to thank you for your ongoing support and patience during this difficult and restricted period. 

As of 8th June 2020, we will be carrying out the following recommended service/procedure:

> Calls will be made prior to visits confirming that householder/s are fit & well

> Social distance will be maintained at all times – 2 metres apart

> Conversations/ giving advice will take place outside the home wherever possible

> Our staff will wear masks, gloves and protective aprons. We will wash our hands with our own soap and towel upon arrival and upon leaving

> We will continuously use alcohol hand sanitiser

> We will wipe down all surfaces and areas touched with anti-bac wipes or spray

> Any donations to be sent through bank transfer or cash in a sealed envelope

For households where we aren’t able to visit, i.e. those in self-isolation, please see our Home Safety Device – Self-Installation Video here (and below). https://www.thebobbyscheme.org/home-safety-devices-self-installation/

https://www.thebobbyscheme.org/

Cross Keys Homes - date updated 13/07/2020

Our LifeLine service remains operational and we are putting in additional precautions to protect our employees and customers.

If you are self-isolating over concerns about coronavirus or have received a letter from the government advising you to follow shielding measures, please let us know by emailing customerservices@crosskeyshomes.co.uk. This is extremely important if we need to visit your home. https://www.crosskeyshomes.co.uk/lifeline

Forever Active - date updated 13/07/2020

Following the Prime Minister’s briefing on 16th March the Forever Active management committee has reluctantly had to take the decision, in support of social distancing, to cancel all classes as from Wednesday 18th March until further notice. Please refer to the website for further updates and information.

Your help in passing this information on to others in your class who may not have access to emails would be very helpful. https://www.forever-active.org.uk/

Embrace - date updated 13/07/2020

Embrace / Places for people
https://www.placesforpeople.co.uk/about-us/news/2020/coronavirus-information/

Sanctuary Supported Living - date updated 30/03/2020
"In response to Government guidelines following the COVID-19 outbreak, we have reviewed our services to customers and have had to make some difficult decisions.

We want to continue to offer safe and effective services, but we also want to protect our residents and our staff by minimising non-essential contact and travel.

Therefore, we have taken the decision to move to an emergency repairs service only if we have to enter you home.

Compliance checks, such as Gas Safety; and communal repairs will continue the usual way. We understand this is disappointing for you and may mean that some non-essential repairs take much longer to complete than in ordinary circumstances.

We have streamlined our schedules for care and support. This means that some key working sessions may not take place as regularly and the number and length of time spent on care visits will be reduced to accommodate everyone’s essential needs without compromising anyone’s health or wellbeing. This has been done according to our risk assessments, business continuity plans and guidelines received from the authorities.  

We will of course, continue to monitor the situation daily and review accordingly."

East Cambs Older People’s Service – Updated 15th June
We are closely monitoring government guidance around coronavirus (COVID-19) and our response as a landlord, care and support provider, and employer.

We will continue to keep this web page updated with changes to our services. Please be assured that the health and safety of residents, their families and our staff remains our priority and we will not make any changes unless a full risk assessment has been carried out. https://www.sanctuary-supported-living.co.uk/news/sanctuary-supported-living-coronavirus-update

Making Space - date updated 30/03/2020
"

We want to reassure you that whilst we are doing our best to keep life as normal as possible for the people we support, we are also taking additional measures, following the advice of Public Health England, to ensure people’s safety.

Here at Making Space, our first priority is always the people we support, their family and carers and our colleagues.

Our teams are already well versed in infection control and we have clear processes in place to prevent and contain infections amongst the people we support and our teams. However, we are not complacent about the coronavirus outbreak, or the potential risks.

Visiting our residential care homes/services and registered services

We currently do not intend to close our services to visitors - contact with loved ones is such an important element in people’s lives and where we can we should not isolate them unnecessarily.

However, to greatly support our efforts to protect the people we support we have put in place some restrictions on visitation and ask that careful consideration is given before visiting.

Please delay your visit to our services if:

  • You feel unwell. This is especially important if you have a fever, a cough, shortness of breath, high temperature or other flu like symptoms. Please visit the NHS website for the full list of coronavirus symptoms, you can also check if you have Coronavirus symptons using NHS 111 Online. If you do have these symptoms, following Public Health guidelines, you should also be self-isolating for 14 days
  • You have recently returned from any country on the government’s high-risk list, please avoid all visits until further notice. Check Gov.UK’s list.
  • Have come into contact with any one potentially having the virus i.e. anyone already quarantined
  • Your visit is non-essential

Our teams our always on hand to assist with telephone/video calls, letter or email communications so you can stay connected. Please contact the service manager to discuss how we can help facilitate this for you, or if we can help in any other way.

Visits from local services that would usually form part of our social activity schedule have been cancelled for the foreseeable future. However, socialisation will continue to be an important aspect of daily life, with our teams ensuring that people have as much social interaction and entertainment as possible.

Essential medical visits will continue to be made, and our staff will ensure that any visitors that do visit are aware of interim visiting requirements.

If you decide to visit

Having considered the above information, if you are still planning a visit, it is important that you take every measure to do so safely.

During your visit:

  • The most effective way of preventing transmission is to wash your hands with soap and water and we ask that all visitors do so as soon as they enter the service. You can read more about NHS handwashing advice
  • We also recommend using hand sanitiser with at least a 60% alcohol content and to do this before entering the home, especially after using public transport
  • Please cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze and put used tissues in the bin immediately
  • Our teams may ask you questions about your health and any contact with possible sources of the coronavirus before you come into the service/home

Reducing the risk

Our teams are closely observing residents for respiratory symptoms including elevated temperatures and are fully aware of the protocol they should follow should they suspect a case.

We are confident that our colleagues have the knowledge, skills and resources to minimise the risk that coronavirus presents to our residents.

Community and outreach services

We are working closely with our community services and other local providers to continue providing support in the community wherever possible, following the latest guidance from Public Health England.

Although we have had to scale back our face-to-face support, we can still support you in various different ways, including:

  • Welfare telephone calls/checks
  • Emotional support over the phone
  • Support with errands
  • Help co-ordinating medical support

Support available will vary from service to service depending on different circumstance - so please speak with your service manager/team leader directly.

How to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • Shopping for basic necessities
  • One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • Any medical need, or to provide care or to help a vulnerable person
  • Travelling to and from work, but only where this cannot be done from home

There are things you can do to help reduce the risk of you and anyone you live with getting ill with coronavirus:

Do

  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Use hand sanitiser gel if soap and water are not available
  • Wash your hands as soon as you get back home
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards

Don't

  • Do not touch your eyes, nose or mouth if your hands are not clean

Keeping you up to date

We will continue to monitor all government advice and update our approach in accordance with the latest recommendations. Please do check this page regularly as it will be updated to reflect any development or change to our guidance."

CPFT - date updated 13/07/2020

CPFT Inpatient Wards - We are asking the public to limit visiting and to consider other ways of keeping in touch, like phone calls. For the time being, to protect our patients, our Inpatient Rehab wards are only open for visiting from 3pm – 4pm, and we are restricting visitors to one per patient. We are also recommending that anyone over the age of 70, or have an underlying health condition, to not visit any of our wards at present – please see the Government’s guidance on this here. https://www.cpft.nhs.uk/services/community-inpatients.htm

"24 March 2020: 

  • In line with national guidance to stay at home, CPFT wards and inpatient units will be allowing visitors only in exceptional circumstances to meet patient needs.

  • Carers and families should call ahead to book a visit in advance, and this must be agreed with the ward/service manager.

  • Visitors may be expected to wear protective clothing, and anyone who has not been given permission to visit will be asked to leave the site.

  • All visitors must comply with hand-washing instructions whilst on the ward.

  • If you have Coronavirus symptoms, you must not enter any CPFT site/building. If staff members suspect you may have symptoms, you will be asked to leave the ward."

Self-Harm Services:

Samaritans - date updated 13/07/2020

Samaritans - https://www.samaritans.org/how-we-can-help/if-youre-having-difficult-time/if-youre-worried-about-your-mental-health-during-coronavirus-outbreak/

Helpline still running.

"Samaritans is a critical service, needed now more than ever. In light of latest government advice, our volunteers are working really, really hard to support the people who need us most wherever possible. Our volunteers' safety is of upmost importance and we will continue to monitor the situation. All our branches are applying strict guidelines with regard to hygiene standards and social distancing.

While we've taken the difficult decision to stop offering face to face support in our branches, and training sessions for new volunteers, and it may take us longer to answer the phone or answer emails, we're still here.

Government guidance to stay at home over the next few weeks means that we won't have the social contact that some of us are used to, and in some cases, if you live alone or are in self-isolation, it will mean we're cut off from all contact for quite some time.

It’s normal that this will affect your mood, and it’s something we’d really encourage you to talk about, however you can, via video messaging, over the phone, texting or over the garden fence. Whilst we are physically isolated, it’s more important than ever for us to feel socially connected, so try and reach out to people to talk, and try to be there to listen to others."

CHUMS 

Update 19th March
Following guidance from Public Health England and the Government, all face-to-face contacts with children, young people and families will cease from 5pm on Wednesday 18th March, for the foreseeable future to minimise exposure and unnecessary risk.

CHUMS will continue to operate and maintain our services and will endeavour to minimise any disruption to the care we provide.

We will now be offering our interventions using the following methods:

  • Telephone assessments
  • Individual interventions by phone, WhatsApp, Facetime or Skype
  • Group interventions using Microsoft Teams.
  • Virtual drop-ins

Initial contact will be made by phone and the most convenient method of communication can then be decided. http://chums.uk.com/chums-covid-19-coronavirus-statement/

Sexual and Domestic Abuse services:

Choices - date updated 13/07/2020

As the world struggles with the COVID-19 outbreak, I wanted to take a moment to thank our counsellors, staff, trustees and clients for adapting so swiftly to the change of circumstances we find ourselves in currently.

Protecting staff, counsellors and clients: following the restriction of movement and social distancing regulations, all administrative staff are working from home and face-to-face counselling sessions are being delivered by telephone or video call where possible. This situation will be reviewed in line with ongoing government guidance.

Contacting the office: we continue to take referrals at present, so if you would like to find out more about our services and/or go onto our waiting list, please either email admin@choicescounselling.co.uk or call the office answerphone on 01223 358149. Messages left on the answerphone are checked daily.

Please remember to speak clearly and slowly as we are accessing these calls remotely. and sometimes the sound quality is not great!

All post sent to the office is collected and sorted weekly. https://www.choicescounselling.co.uk/covid-19/

Muslim Women's Network UK - date updated 13/07/2020

Given the outbreak of Coronavirus (Covid-19) we wanted to reassure you that the MWN Helpline is still available to provide information, advice and support.

Whilst our contingency plan allows us to continue receiving calls, it may be easier and quicker to contact us via email, webchat or text.

We look forward to connecting with you. https://www.mwnhelpline.co.uk/

Women's Aid - date updated 13/07/2020

Women’s Aid - https://www.womensaid.org.uk/covid-19-resource-hub/

"Some local support services in the community may be temporarily suspended. This will mean that some survivors will feel particularly isolated.

If you were accessing counselling that has now been suspended; some counselling services can continue to provide helpline support. For example, Supportline provide a confidential telephone helpline and email counselling service. Particularly to those at risk of abuse or are isolated: www.supportline.org.uk

Women’s Aid is continuing to provide the following services:

The Survivors’ Forum is an online resource for survivors of domestic abuse. The Survivors’ forum can be accessed 24/7. This is a place where survivors can support each other and share their experiences.

Women’s Aid Live Chat is currently available Monday to Friday 10- 12pm. This could be a safer way to access some support; particularly if an abuser might also be in the property so it would be unsafe to make a telephone call.

Women’s Aid Email Service is still operating and can also provide support.

For detailed information about national and local support services go to: https://www.womensaid.org.uk/information-support/

For details of helplines, go to: www.gov.uk/report-domestic-abuse

At Women’s Aid we would always want to encourage a survivor to be as safe as possible when accessing any form of support. It will be really important to familiarise yourself with information and guidance that will help to keep you as safe as possible when using online platforms: https://www.womensaid.org.uk/cover-your-tracks-online/

Looking after children can be particularly difficult challenging when isolating. Family lives have support available including online forums: https://www.familylives.org.uk/"

Respect Mens Advice - updated 13/07/2020

During lockdown or self-isolation, having to stay indoors for an unspecified period, presents challenges for every family and every relationship. For those experiencing domestic abuse, lockdown is likely to make things worse, as abusers are likely to escalate the abusive behaviours towards their partners. This is a particularly challenging time and we are here to help male victims of domestic abuse.

We have reviewed the practical advice we give to male victims around safety planning, in light of the Covid-19 crisis. We are also making contingency plans to manage increased demand for our helpline.

Concerned family members or friends, as well as Frontline Workers supporting male victims, are welcome to contact us for support and advice.
No one should have to suffer in silence at this time. The Men’s Advice Line team are working hard to support callers. https://mensadviceline.org.uk/contact-us/

Cambridge & Peterborough Rape Crisis Partnership - updated 13/07/2020

Cambridge Rape Crisis Centre (CRCC) is aware that the uncertain and rapidly changing situation with the COVID-19 (coronavirus) pandemic is causing anxiety and concern for many, not least of all those processing traumas and living with the impacts of sexual violence and abuse.

In such challenging times, our number one priority is to continue to provide our vital specialist support services to survivors of sexual violence whilst ensuring their health, safety and well-being and that of our staff and volunteers.

To do this, we are keeping up to date with, and following, Government guidance around infection control and adapting our services accordingly.

All our services are operating, and we are receiving and responding to all referrals in the usual way, we have just had to make a few changes to keep everyone safe and well:

Our helpline and email support services remain open as usual.

Our advocacy services (ISVA/ChISVA) and counselling services are also working as normal but face-to-face services are now being offered over the phone or online.

As we adapt to continue to provide our services, we will also continue to ensure complete confidentially (and anonymity, in the case of helpline and email support) and that all records are kept safely and securely.

We recognise that we might need to modify, restrict or temporarily suspend some services should national advice change but will ensure we communicate these changes as soon as possible both to service users and the general public.

Cambridge Rape Crisis Centre - date updated 30/03/2020
"TEMPORARY HELPLINE SUSPENSION (26 March 2020): Unfortunately we are unable to open our helpline this evening as, in response to the COVID-19 (coronavirus) pandemic, we are installing a new phone system. Our email support service remains open. For more details, click here.

In such challenging times, our number one priority is to continue to provide our vital specialist support services to survivors of sexual violence whilst ensuring their health, safety and well-being and that of our staff and volunteers.

To do this, we are keeping up to date with, and following, Government guidance around infection control and adapting our services accordingly.

All our services are operating, and we are receiving and responding to all referrals in the usual way, we have just had to make a few changes to keep everyone safe and well:

  • Our helpline and email support services remain open as usual.
  • Our advocacy services (ISVA/ChISVA) and counselling services are also working as normal but face-to-face services are now being offered over the phone or online.

As we adapt to continue to provide our services, we will also continue to ensure complete confidentially (and anonymity, in the case of helpline and email support) and that all records are kept safely and securely.

We recognise that we might need to modify, restrict or temporarily suspend some services should national advice change but will ensure we communicate these changes as soon as possible both to service users and the general public.

All work from the CRCC office is now suspended and the team will work remotely. Our administrative and day-to-day work will carry on as usual – emails will be responded to and calls answered, although we encourage you to email us in the first instance. Our office working hours will be broadly the same – Monday to Friday, 9am to 5pm – and you can contact us as follows:

Advocacy services (ISVA/ChISVA) – isva@cambridgerapecrisis.org.uk
Counselling services – counselling@cambridgerapecrisis.org.uk
Fundraising and donations – fundraising@cambridgerapecrisis.org.uk
General enquiries – contact@cambridgerapecrisis.org.uk

All our fundraising events and activities have been postponed until a time when we can all enjoy them safely.

To keep up to date with information, support and developments please visit our website and follow us on Twitter and Facebook.

We want to reassure survivors of rape, child sexual abuse and all forms of sexual violence that we are still here, and you are not alone.

Thank you for your understanding and support.

Norah Al-Ani
Director"

Peterborough Rape Crisis Care Group - date updated 30/03/2020
"Peterborough Rape Crisis understand the real potential for the current situation with COVID-19 to cause anxiety and concern for many, not least of all those processing trauma and living with the impacts of sexual violence and abuse. Ensuring the health, safety and well-being of our staff, volunteers and the survivors we support is our number one priority.

Following the ongoing developments of the Covid-19 virus and guidance from the Government, Peterborough Rape Crisis have had to make the very difficult decision to suspend work from our offices for the foreseeable future. These measures mean that all our staff will be working in confidential spaces from home, using their emails and mobiles to keep in touch with those currently accessing our services. Please be assured that we have the highest level of security and encryption on our cloud-based platforms and will continue to ensure records and data are kept in line with General Data Protection Regulations.

Some key points of information:

  • Our specialist volunteers are currently unable to provide our Helpline service, however we are working hard to introduce our cloud-based telephone system as soon as possible
  • Online referrals through our website can continue to be made for those needing to access our Independent Sexual Violence Advocacy service however we would appreciate your patience as it may take longer than usual for us to respond
  • Our generic email address will continue to be monitored but again, please bear with us as it may take us a little longer to respond to your queries. This email address is admin@prccg.org.uk
  • The RCEW Live Chat helpline is currently available as usual www.rapecrisis.org.uk/get-help/live-chat-helpline/
  • There are also a range of self-help resources available on our website for those who would like them https://www.prccg.org.uk/information-and-resources/

Whatever happens, we want victims and survivors of rape, child sexual abuse and all forms of sexual violence to know that we are still here, and you are not alone.

Thank you for your patience and understanding.

Jacqui Campey
CEO
Peterborough Rape Crisis Care Group"

Victim Services - updated 13/07/2020

You can still access telephone and virtual support during the Covid-19 virus outbreak. The opening hours of some services have temporarily changed: The Victim & Witness Hub will now open 9-5pm Monday to Friday and 10-2pm on Saturdays. The team can help you access specialist services and provide emotional and practical support. https://www.cambsvictimservices.co.uk/

Domestic Abuse and Sexual Violence Partnership - updated 13/07/2020

All local and national support organisations are still open and you can leave lockdown to seek support or escape from abuse

National Domestic Abuse Helpline 0808 2000 247

Men's Advice Line 0808 801 0327

Galop (LGBT Support) 0800 999 5428

Karma Nirvana (forced marriage and HBV) 0800 5999 247

All the below accept self-referrals:
Cambridge Women’s Aid (City/South/East) 01223 361214 www.cambridgewa.org.uk
Refuge (Fenland/Hunts/Peterborough) 07787 255821 www.refuge.org.uk
Cambridge Rape Crisis 01223 245888  www.caprcp.org.uk
Peterborough Rape Crisis 01733 852578  www.caprcp.org.uk
The Elms Sexual Assault Referral Centre 0800 193 5434 www.theelmssarc.org
Victim & Witness Hub 0800 781 6818 https://www.cambsvictimservices.co.uk/support-for-victims/victims-and-witness-hub

https://www.cambsdasv.org.uk/website

The Elms - updated 13/07/2020

The Elms SARC is still available to provide healthcare and support services.
You can report to the Police or contact us directly via telephone on 01480 425003.

If you would like to be seen for an examination, without Police involvement, we can discuss this with you.

We are still accepting referrals from professionals, please use the pathways in place to arrange an appointment.

We take the safety of our staff and patients very seriously and can reassure you that we are following current legislation and guidance. Staff and visitors to our SARC will be given access to required Personal Protective Equipment. https://www.theelmssarc.org/

Respect YMCA - date updated 13/07/2020

Respect - YCMA
We are committed to safeguarding the wellbeing of all of our clients, residents and staff. In light of the latest Government guidance in relation to COVID-19, we would like to reassure you that we are working hard to keep our services going as far as we can. https://ymcatrinitygroup.org.uk/

PTSD Services:

Road Victims Trust - date updated 13/07/2020

The Road Victims Trust continues to provide its services throughout the COVID-19 pandemic. We are still open to receive all referrals for support and have moved to an online/phone method of delivery of our Counselling Services. If you require our support please call 01234 843345 or email: enquiries@rvtrust.co.uk. Please leave a message and we will get back to you as quickly as possible. https://www.rvtrust.org.uk/

Combat Stress - date updated 13/07/2020

With the Government advising the public to avoid non-essential travel following the outbreak of COVID-19 (Coronavirus), we are asking that visitors do not attend any of our treatment centres. This includes veterans, who will receive their treatment and support off-site.

Our 24-hour Helpline 0800 138 1619 will remain open to provide confidential advice and support to veterans and their families.

Self-Help guides and tools for veterans during this difficult time are now available on our website. https://www.combatstress.org.uk/mental-health-support-during-covid-19

INSIGHT- date updated 13/07/2020

We’ve been closely following the developing situation of the coronavirus (COVID-19) pandemic and adapting to the guidelines provided by the UK Government and the NHS.

To keep our clients and team members safe, we have implemented the following across all our talking therapy services until further notice:

  • If you would like to make a referral to one of our talking therapy services, we encourage you to use our online self-referral forms.
  • We are no longer able to answer direct calls to our services, but we will are checking voicemail messages every 30 minutes during open hours and will respond to any messages directly (this excludes Access Sefton and Talking Helps Newcastle, which will continue to take phone calls).
  • All our assessments are now taking place over the phone.
  • All our therapy sessions will take place over the phone or via Skype.
  • Group therapy sessions have been paused.

We would like to thank you for your support and understanding as we continue to navigate these challenging and uncertain times. We will keep this page updated with any changes to our guidance or service details.

Crisis organisation contacts

We are not a crisis service, so if you need help right now or you feel at risk of harming yourself, here are some contacts:

  • Call Samaritans free on 116 123 or email jo@samaritans.org (24/7 support)
  • Text SHOUT to 85258 for free support via text (24/7 support)
  • Contact your GP

https://www.insighthealthcare.org/coronavirus/safety-measures-during-covid-19-outbreak/

Drug/Alcohol Abuse Treatment Services:

CPFT - CASUS (Cambridgeshire Child and Adolescent Substance Use Service) - date updated 14/04/2020

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

CASUS (Child and adolescent substance use service) – New routine referrals to the service have been temporarily paused to prioritise those with high level needs.

Sanctuary - date updated 13/07/2020

We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2). https://www.cpslmind.org.uk/our-response/

CGL Cambridgeshire- date updated 13/07/2020

The way you get support from us will be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page, Facebook, Twitter, and our national coronavirus info page for updates.

You can call us on 0300 555 0101 or email cambridgeshirereferrals@cgl.org.uk.

If your worker isn’t available, please give us a call on the main service number. We’re answering calls between 09:30 and 16:30 on weekdays, with out-of-hours/weekend callbacks.

Updates to the service:

  • Our service is running, but we have shifted to telephone-based support and appointments unless there are exceptional circumstances.
  • We are still taking new referrals.
  • Needle Exchange and Naloxone are available from all our hubs.
  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have any questions about this, give us a call.
  • Our groups won’t be running as usual for a while but we are starting to set up some online groups – please call the service for details. You can also access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.

This info is correct as of 3 April 2020. We know this is a difficult time, but it won’t be like this forever. https://www.changegrowlive.org/drug-alcohol-service-cambridgeshire

https://www.changegrowlive.org/advice-info/coronavirus

CGL Peterborough Aspire - date updated 13/07/2020

The way you get support from us will be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page, Facebook, and our national coronavirus info page for updates.

You can call us on 01733 895624 or 0800 111 4354 or email peterborough@cgl.org.uk

If your worker isn’t available, please give us a call on the main service number. We’re answering calls between 0930 and 1630 weekdays. If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can.

Updates to the service:

  • Our service is running but we have shifted to telephone-based support and appointments.
  • Needle Exchange and Naloxone can be accessed only from our 102-104 Bridge Street site (PE1 1DY). Please call ahead to get a pack if possible.
  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have any questions about this, give us a call.
  • Our groups won’t be running for a while. We are exploring moving some groups online. In the meantime, you can access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.

This info is correct as of 3 April 2020. The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever. https://www.changegrowlive.org/aspire-recovery-peterborough

AA Meetings

– 29th June
We at the General Service Board and the General Service Office know that many members will be excited by the prospect of meeting in-person again.

Specific guidelines have been and will continue to be set by government agencies of various nations that are covered by our service structure. Please check what is applicable where you live and where your meeting takes place. Be particularly careful where members homes and meeting venues might come under different jurisdictions.

The facilities in which we meet may also have their guidelines which should be taken into consideration.

We urge groups to consult and follow these suggestions to protect our members, our fellowship, and others with whom we come in contact. https://www.alcoholics-anonymous.org.uk/Members/Coronavirus-News

Alcohol Change UK- date updated 13/07/2020

If you would like to talk to someone about your drinking, support is available. Following current Government advice, a number of organisations have set up support online or by phone.
The Alcoholics Anonymous helpline is open 24/7 on 0800 9177 650. If you would prefer, you can also email them at help@aamail.org or live chat via their website at www.alcoholics-anonymous.org.uk.
Drinkline, a free, confidential helpline for people who are concerned about their drinking, or someone else's. Call 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm).
You can join a SMART Recovery meeting online here.
We Are With You offers a free confidential online chat service. Available: weekdays - between 10am-4pm and 6pm-9pm; and on weekends: 11am-4pm.

More information is available at: https://alcoholchange.org.uk/help-and-support/get-help-now/coronavirus-information-and-advice-hub/coronavirus-getting-support

https://alcoholchange.org.uk/help-and-support/get-help-now/coronavirus-information-and-advice-hub

Al-Anon Family Groups- date updated 13/07/2020

Given the recent outbreak of Coronavirus (COVID-19) we wanted to reassure you that Al-Anon Family Groups is still available to provide support to anyone whose life is, or has been, affected by someone else’s drinking. Whilst we do have a contingency plan in place there may be times when the Helpline is covered by a limited number of volunteers so please bear with us while we try to answer your call. We suggest anyone wishing to attend a meeting calls the Helpline to request a group contact.

A printable copy of the contingency plan is available for Al-Anon members on the members’ section. https://www.al-anonuk.org.uk/

Talk to Frank- date updated 31/03/2020

https://www.talktofrank.com/news/

Drinkaware- date updated 13/07/2020

Given the recent outbreak of Coronavirus (COVID-19) we wanted to reassure you that Al-Anon Family Groups is still available to provide support to anyone whose life is, or has been, affected by someone else’s drinking. Whilst we do have a contingency plan in place there may be times when the Helpline is covered by a limited number of volunteers so please bear with us while we try to answer your call. We suggest anyone wishing to attend a meeting calls the Helpline to request a group contact.

A printable copy of the contingency plan is available for Al-Anon members on the members’ section. https://www.al-anonuk.org.uk/

Adfam

– Updated 29th June
We are pleased to launch our new report, Families in Lockdown: The effects of the COVID-19 lockdown on the family and friends of someone with an alcohol, drug or gambling problem (pdf). https://adfam.org.uk/files/Families-in-lockdown.pdf
https://adfam.org.uk/our-work/news-and-events/news/999

Recovery Cafe's - date updated 13/07/2020
The Edge Café -

Following recent government advice in respect of Covid-19, it is with a heavy heart that we have taken the decision to close the Cafe for all groups and food for the safety of our customers, staff and volunteers.

We will reopen as soon as we can. We value your custom and friendship.

We will however be open daily between 12-2 for fare share. https://www.theedgecafecambridge.org/


Frazzled Café – Register to attend an online frazzled café meeting. https://www.frazzledcafe.org/virtual

Pregnancy Services :

Tommy's - date updated 13/07/2020

Although we've had to temporarily close our support line as our midwives have moved to homeworking, our Tommy's midwives are still here to support you.

We are working hard to provide the best support and information we can during a time of extra anxiety and worry for pregnant women and their families.

Watch out for updates and contact us on the following platforms:

by email (midwife@tommys.org)
on Facebook
on Instagram
on Twitter.

If you have non-urgent questions, we have developed Tommy's Midwife, a skill for Google Assistant and Amazon Alexa that answers many pregnancy queries, including some about COVID-19. https://www.tommys.org/pregnancy-information/im-pregnant/pregnancy-and-coronavirus-information-pregnant-women

Sands- date updated 01/04/2020

All Sands events until the end of May are now cancelled, this includes Networking Days and Befriender Training.
All Sands face-to-face support meetings until the end of May are cancelled.
All other events, such as fundraising or memorial events, until the end of May are cancelled, Sands will need your help to look at new ways to fundraise during this time

Much more information at - https://www.sands.org.uk/coronavirus

Petals - date updated 01/04/2020

Our priority is to ensure that we are protecting both the mental and physical health and wellbeing of our clients, as well as that of our counsellors.
Petals has therefore made the decision to temporarily pause all face to face counselling sessions, with secure online video sessions (via Zoom) being offered to all existing and newly referred clients as an alternative. This will ensure that those who would like to continue (or begin) their sessions can do so in the comfort and safety of their own home whilst maintaining meaningful and visual contact with their counsellor.
All Petals counsellors will be contacting their clients this week to offer this alternative and provide detailed guidance about how it will work. There will be no face to face sessions after Friday 20 March until further notice.
Petals will review these arrangements on a weekly basis. We hope that we will be able to return to normal service soon, but this will always depend heavily on the very latest medical advice. If you are currently receiving counselling from Petals and have any questions, please contact your counsellor directly.

https://petalscharity.org/covid19/

CPSL MIND - date updated 13/07/2020

CPSL Mind
We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2).

Our Good Life Team continue to provide one to one support to our specialist mental health service clients via telephone and, where necessary, through face-to-face visits observing social distancing guidelines.

Lifeline Plus is now available to call Monday to Friday, 9am-2pm (excluding Bank Holidays) on 0808 808 2121 for wellbeing support.

Our 0300 303 4363 number remains open from 9.30am to 5.30pm, Mon-Fri (excluding Bank Holidays) as normal.

Our new online support and wellbeing community – Qwell – provided by our partner Xenzone, launched on 1st April 2020 as part of our Good Life Service and is available now.

We are now offering virtual Good Mood Cafes, Open Door calm spaces and Peer Support Groups as part of our Good Life Service to continue these initiatives while we are unable to host them in community spaces.

Our Changing Lives Service including Cognitive Behavioural Therapy (CBT) and counselling continues via telephone. You can self-refer here.

Our Perinatal Team continue to support the mums they work with via telephone and online.

Our Training, Fundraising, Communications and Campaigns teams are continuing to operate remotely exploring innovative ways to support and engage our community.

Keep up-to-date with us on Facebook and Twitter.

CPSL Mind Perinatal
Our Perinatal Team continue to support the mums they work with via telephone and online.

https://www.cpslmind.org.uk/our-response/

Isolation Services :

Citizens Advice Bureau - date updated 13/07/2020

This page is regularly updated as government advice becomes available.

There are things you can do to help you avoid getting coronavirus, also known as COVID-19. There are also things you can do to stop the virus spreading if you think you have it. https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

Asylum Aid -- date updated 13/07/2020

Following on from the government’s announcements we are now entering a new phase of the coronavirus pandemic. We therefore feel it is best to cease delivery of all face-to-face consultation. https://consonant.org.uk/cororona-virus-update/ 

Consonant -- date updated 01/04/2020

Our Offices are CLOSED temporarily. ALL staff are all working remotely and can still be contacted Please email: hello@consonant.org.uk or call 0207 354 9631.

https://consonant.org.uk/cororona-virus-update/

WinterComfort - date updated 13/07/2020

As you may well be aware, because of the Covid-19 crisis, we have temporarily closed our day centre Overstream House based upon government guidelines. It was an exceptionally difficult decision to make as our centre provides essential services for the homeless.  Since the closure of Overstream House on 25th March, we have supported 292 individual people. Our current adapted service consists of:

- An email, text and telephone support service to rough sleepers and vulnerably housed individuals

- Telephone counselling service for those with substance misuse issues

- Emergency food vouchers for those who need them

- Providing mindfulness pack to provide support

- Offering a laundry service

- Preparing packs of dried food and essential toiletries for distribution

- Preparing hot fresh food for distribution

- Ensuring all rough sleepers are verified by the appropriate services to make sure no-one goes without an offer of temporary accommodation during COVID-19 pandemic. https://wintercomfort.org.uk/emergencyappeal

Work Routes - date updated 13/07/2020

Our offices are shutting due to coronavirus. However, our services and support for you are continuing. Our advisers will be arranging phone calls instead of face to face meetings to continue providing support on our programme. https://workroutes.co.uk/

Make Do and Mend - date updated 13/07/2020

We’re closed due to the pandemic, but we’re still doing things

We hope you’re managing OK with everything, but in case you’d like to chat with someone, please do get in touch through Facebook, Instagram or our phone number.

We also have a couple of workshops running on zoom in jewellery making and crafts. Our allotment at Whitehill Road is a great place to come – just to enjoy being in the open air surrounded by nature, or to join in with the gardening. Please do in touch if you’re interested in any of these activities. https://makedoandmendinfo.co.uk/

Tempo - date updated 01/04/2020

As a result of COVID-19, many organisations are adapting their working arrangements to protect their staff and slow the spread of Coronavirus. As of this week all Tempo staff will be working virtually from home for the time being as a precautionary measure.

You can still reach out to us as usual by phone on 02920 566132 or via email at support@timecredits.com.

We understand that this can be an anxious time for many, and strongly encourage everyone to take all possible precautionary measures to ensure the safety of yourself and others. For further information on social distancing guidance and general updates, please refer to the government’s website here.

We have seen many local mutual aid and support groups pop up on social media sites that may be helpful to those in need, or if you are able to give support, and please be sure to keep in mind those that may not have access to social media sites whilst also observing sensible social distancing measures.

Thank you for your continued support. https://www.wearetempo.org/

Cambridge Ethnic Community Forum - date updated 13/07/2020

Due to the current health crisis we are having to adjust how we deliver our services. Accordingly until further notice there will be no office drop in or outreach.
Priority clients and urgent cases for our services may be seen. But by appointment only.
We will be looking to assist and support otherwise through telephone, email or messaging services. If you require assistance please still contact us on 01223 655241 or drop an email to CecfEnquiries@cecf.co.uk
Please note that we may not respond immediately however messages will be checked on a regular basis.
Please also note that our services maybe subject to further change.
We will update as and when this occurs. See our CECF Facebook page for information on the Coronavirus in 20 different languages, in addition to community help for those who are more isolated. Regarding our community group advice surgeries, workshops and training sessions.
We will be looking at how they can be delivered over the coming weeks. We know you are very concerned, and we will do our best to support you through this difficult time.

http://www.cecf.co.uk/joomla2/

http://www.cecf.co.uk/joomla2/images/posters/2020/200415-CECF-EmergencyFoodProvision.pdf

Cambridge City Customer Services - date updated 01/04/2020
https://www.cambridge.gov.uk/updates/2020/03/18/coronavirus-changes-to-our-services

Richmond Fellowship - date updated 01/04/2020

As a mental health and recovery focussed group of charities, we know how vital it is for people to look after their mental health during the current coronavirus pandemic.

We’ve put robust measures and contingency plans in place at both national and local level to ensure the safety and wellbeing of all staff and people we support during this time of uncertainty.

As of Monday 23 March, all our mental health services remain operational across England, but we are anticipating some disruption to our services over the coming weeks. We’re reviewing the situation on a constant basis in line with government advice and will publish any updates on our website accordingly.

https://www.richmondfellowship.org.uk/category/coronavirus/

Vivacity - date updated 13/07/2020

On 18 June 2020, Vivacity announced that it is handing its contract back to Peterborough City Council as a direct result of COVID-19. You can find more information on the link. Customer payments in relation to our services will continue to be suspended. Thank you for your continued support at this difficult time. https://vivacity.org/vivacity-to-hand-contract-back-to-peterborough-city-council/

Light Project Peterborough - date updated 01/04/2020

https://www.lightprojectpeterborough.org.uk/coronavirus-and-light-project-peterborough/

Extended Hands - date updated 13/07/2020

‘Now We’re Talking’, encourages people to get talking to combat loneliness whilst self-isolating, and to seek help if they are struggling with their mental health.

The campaign, led by the local authority, NHS and third sector also directs people to increased mental health support available including: Lifeline Plus, Qwell and Keep Your Head. https://www.myeh.org/resources.html

Boxing Futures - date updated 13/07/2020

As a young charity, Boxing Futures has been hit hard by the current pandemic. Due to social distancing and financial pressures we have had to temporarily suspend our services, at a time when disadvantaged young people need us more than ever. But we’re not throwing in the towel. With your help we hope to start running our services online as soon as possible, because we know physical and mental wellbeing has never been more important. https://boxing-futures.org.uk/

Cambridge Community Arts - date updated 13/07/2020

In response to Covid-19 we have ceased out face to face activities until further notice. Cambridge and Fenland Community Arts are continuing to operate from home offices.

All learners on courses or clubs at the point of closure have been offered alternative distance-based learning and we hope to be developing more online classes soon. Follow us on Facebook to see how creative everyone continues to be.

Keep being creative at home. https://www.camcommarts.org.uk/

People & Animals - date updated 13/07/2020

Join us as we embark on a new project supporting you at home!

We have a wonderful team of volunteers wishing to help out in the community – supporting local schemes in donating parcels to those most vulnerable, as well as providing a range of stimulating blogs, daily challenges and activities to keep you entertained and happy whilst we all work together to get through the Covid-19 crisis.

Lets all continue sharing our skills!

https://cabinfever.simplesite.com/445436910

Thank you, Charlie, for leading on this project!

Thank you, Clarion Futures, and Cambs Acre (with European Social Funding) keeping our community projects going, when we need it most. http://peopleandanimals.org.uk/cabin-fever/

Groundwork East - date updated 13/07/2020

Across the UK, Groundwork is adapting its local delivery in order to support communities. Here are some examples of what we’re doing to help.

We are also gearing up to help communities to rebuild when things begin to return to normal. Find out how you can help communities to rebuild.
https://www.groundwork.org.uk/supporting-communities-during-the-covid-19-crisis/

Anxiety, Depression and Stress Services :

CPSL MIND - date updated 13/07/2020

We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2).

Our Good Life Team continue to provide one to one support to our specialist mental health service clients via telephone and, where necessary, through face-to-face visits observing social distancing guidelines.

Lifeline Plus is now available to call Monday to Friday, 9am-2pm (excluding Bank Holidays) on 0808 808 2121 for wellbeing support.

Our 0300 303 4363 number remains open from 9.30am to 5.30pm, Mon-Fri (excluding Bank Holidays) as normal.

Our new online support and wellbeing community – Qwell – provided by our partner Xenzone, launched on 1st April 2020 as part of our Good Life Service and is available now.

We are now offering virtual Good Mood Cafes, Open Door calm spaces and Peer Support Groups as part of our Good Life Service to continue these initiatives while we are unable to host them in community spaces.

Our Changing Lives Service including Cognitive Behavioural Therapy (CBT) and counselling continues via telephone. You can self-refer here.

Our Perinatal Team continue to support the mums they work with via telephone and online.

Our Training, Fundraising, Communications and Campaigns teams are continuing to operate remotely exploring innovative ways to support and engage our community.

Keep up-to-date with us on Facebook and Twitter.

We understand that changes and confinement will impact on everyone and raise particular concerns around mental health.

Right now we are working with other organisations to establish a joint response that makes the very best use of all our available resources for the benefit of our communities.

We remain keen to be a collaborative partner and continue close working with others so all of our resources can be used as effectively as possible, across services, charities and community.

We will be updating our information on our website regularly, detail of services and current adjustments and how to contact us if concerned.

https://www.cpslmind.org.uk/our-response/

GoodLife Service - date updated 01/04/2020

Our Good Life team continue to provide one to one support to our specialist mental health service clients in a variety of ways.

Our online Good Life service ‘Qwell’, provided by our partner Xenzone, will go live as from 1 April 2020. More information will be available on this shortly.

Our 0300 303 4363 number remains open from 9.30am to 5.30pm, Mon-Fri (except Bank Holidays) as normal.

Our Changing Lives Cognitive Behavioural Therapy (CBT) service continues via telephone.

While our counselling service remains on pause temporarily, this is currently under review.

Although our Good Mood cafes, Open Door calm spaces and Peer Support Groups are currently closed, we are looking at ways to re-introduce some of our Good Life community initiatives virtually, online as soon as possible.

https://www.cpslmind.org.uk/our-response/

CPFT Psychological Wellbeing Service - date updated 13/07/2020

Please be aware that there may be some disruption to services over the coming weeks and months.  We apologise in advance for any inconvenience this may cause.   

NEW REFERRALS
Self referral is currently open.  However, the service is operating at reduced capacity so we please be aware delays may be longer than normal in processing referrals and offering assessment / high intensity treatment.  For those with milder difficulties, we would recommend a new local virtual support service called Lifeline+ to receive more immediate support.

CONTACT METHODS
It is important that we do everything we can to ensure your safety and that of our own staff.  Therefore, we have made the decision to stop face to face appointments for the foreseeable future.  We will only be offering telephone or online therapy sessions.  We are using methods such as Teams or Attend Anywhere, which is a secure video conferencing platform that the Trust has identified we use.   If you have any concerns, please discuss with your therapist.

We will also be offering groups treatments using Teams in future. 

Please let us know if you are unwell or unable to attend your appointment by phone so we can rearrange your appointment accordingly. 

You can contact the service by email at: Cambridge_IAPT@cpft.nhs.uk

Please accept our apology if there is a delay responding to emails. 

We appreciate that this is a very worrying time for many people and our thoughts and best wishes are with you all.

https://www.cpft.nhs.uk/services/pws/covid-19-information.htm

Cogwheel Trust - date updated 01/04/2020

The telephone line of the Cogwheel Trust is now closed due to the coronavirus, also known as COVID-19 outbreak. The charity can be contacted via email at admin@cogwheel.org.uk.

Counselling services & coronavirus- The coronavirus spread is having and will continue to have an impact on all parts of society and this includes the Cogwheel Trust.

It is therefore with regret that Cogwheel is unable to accept any new clients at the present time or indeed start counselling for those on the present waiting list whilst the current emergency continues.

The charity does hope to be in a position to resume its normal counselling service when the current emergency has abated, and it is safe to resume the service.

If you would like us to contact you when the charity is in a position to provide counselling to new clients please email admin@cogwheel.org.uk. We must advise that this could be quite a number of months away.

https://www.cogwheel.org.uk/

Arts and Minds - date updated 13/07/2020

Creative Connections - encouraging creativity during Covid 19

We are working to keep all our participants, alumni and the wider community engaged, connected and creative during these challenging times.

Whilst our office is closed and our face-to-face activities are temporarily suspended, our small team of staff and freelancers are developing a range of creative activities which will be accessible online and / or by post. We hope to ensure that we are maintaining contact with everyone as usual, albeit in a different way!

Creative Connections programmes include:

Singing @ Home with Anne – weekly video from our Michaelhouse Singers conductor

Virtual Creative Cafe – an 8 week programme of online creative activities – visit the Arts and Minds Eventbrite page to find out more.

Virtual Arts on Prescription – to engage people registered to start our referral programme this spring through virtual workshops etc – launching in June!

Creative Care – a project through Fullscope in partnership with Cambridge Curiosity & Imagination delivering invitations to create to primary, secondary & post-education groups. Visit our Creative care page to download activities FREE!

Time Together – supporting the wellbeing of our team

Thank you to the Cambridgeshire Coronavirus Community Fund for awarding a grant to run our Virtual Creative Cafe AND thank you to the generosity of individuals who have donated to our Creative Connections Fundraising Campaign so far!

Stay safe – Stay connected – Stay creative https://artsandminds.org.uk/events.html#covid

INSIGHT - date updated 13/07/2020

We’ve been closely following the developing situation of the coronavirus (COVID-19) pandemic and adapting to the guidelines provided by the UK Government and the NHS.

To keep our clients and team members safe, we have implemented the following across all our talking therapy services until further notice:

  • If you would like to make a referral to one of our talking therapy services, we encourage you to use our online self-referral forms.
  • We are no longer able to answer direct calls to our services, but we will are checking voicemail messages every 30 minutes during open hours and will respond to any messages directly (this excludes Access Sefton and Talking Helps Newcastle, which will continue to take phone calls).
  • All our assessments are now taking place over the phone.
  • All our therapy sessions will take place over the phone or via Skype.
  • Group therapy sessions have been paused.

We would like to thank you for your support and understanding as we continue to navigate these challenging and uncertain times. We will keep this page updated with any changes to our guidance or service details. https://www.insighthealthcare.org/coronavirus/safety-measures-during-covid-19-outbreak/

Cameo CPFT - date updated 14/04/2020

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

Lifecraft

Coronavirus Update – 16 June 2020

Most Lifecraft staff are still working, although mainly from home, and members can continue to contact us on 01223 566957.  Please leave your name, contact details and a short message so that someone can return your call.

We have temporarily extended the operating hours of Lifeline, the Cambridgeshire and Peterborough Mental Health Helpline.  Lifecraft is operating the line from 2pm to 11pm every day and CPSL Mind between the hours of 9am and 2pm on weekdays.

Remote counselling sessions continue for members who were receiving counselling prior to lockdown, and should sessions become available they will be offered to people on the waiting list.

Taking account of Government guidance, and considering the safety of members, volunteers and staff, we will not be running face-to-face activities for the foreseeable future.  We will continue to review the situation, but do not expect the situation to change until at least October.

We are hoping to get some of the group activities up and running via video conferencing over the next few weeks and will update members as soon as more details are available. https://lifecraft.org.uk/coronavirus-update/

Cambridgeshire Consultancy in Counselling

- 26th May 2020

  • CCC is here for you - supporting individuals, staff and NHS workers
  • Counselling sessions are currently being provided remotely via telephone or video link
  • CCC is working with other charities to support the most vulnerable in our society

CCC has continued to offer support to both private and organisational clients throughout the pandemic, though like most other organisations, we have been forced to limit our service provision to remote working.  Clients can access counselling via telephone or video, unless they choose to wait until face to face appointment are possible again. 

We are of course following government announcements on the easing of lockdown and the implications for the counselling profession.  CCC is a member of the British Association for Counselling Professionals (BACP) and is also therefore taking its advice on when it might be possible to resume face to face appointments.

What does this mean?

Remote counselling will remain the norm for the foreseeable future.  Please contact us for support on this basis. http://www.cambridgeshirecounselling.org.uk/

Richmond Fellowship - date updated 13/07/2020

Richmond Fellowship’s Fenland Wellbeing service is now closed.
The replacement ‘Cambridgeshire and Peterborough Good Life Service’ went live on 2 September 2019 and is delivered by a new provider, CPSL Mind. To refer to this new service, email: goodlife@cpslmind.org.uk or call 0300 303 4363.

Due to this, we are no longer in a position to accept any new referrals.

Richmond Fellowship still provides an employment outreach service covering certain parts of the Fens. Please email: info.cambs@richmondfellowship.org.uk for more details. https://www.richmondfellowship.org.uk/cambridgeshire/fenland-wellbeing/

Head To Toe Charity - date updated 13/07/2020

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) is responsible for delivering many of NHS services that happen outside of hospital across the county, supporting those in our community with physical, mental health and specialist needs. 

As an NHS Trust, our staff operate from over 50 locations and support a community of nearly 1 million people.

In the face of an unprecedented national emergency, CPFT staff are working tirelessly around the clock to ensure the safety of our patients and of everyone living across Cambridgeshire and Peterborough.

Despite the risk, our staff are still going to people’s home, they are still running our wards and they are still making sure that our community is cared for amidst the crisis. These are our CPFT Heroes, on the very front line of the biggest challenge the NHS has ever seen. https://www.cpft.nhs.uk/HeadtoToe/covid-19-help-our-nhs.htm

Recovery College East - date updated 13/07/2020

-Tuesday 31 March 2020
New Online course: "Coping during the pandemic"

The team at Recovery College Online (Tees, Esk and Wear Valleys NHS Foundation Trust) have created a useful and comprehensive resource around coping with all aspects on life during the current pandemic. Click the link below to access the course in a new window:

Recovery College Online - Coronavirus Course https://lms.recoverycollegeonline.co.uk/course/view.php?id=373

“This is a worrying time for everyone. If you experience mental health difficulties, you might find it even more challenging. This course has been created to give you information about current guidance, and links to the most up to date advice, as well as exploring how you might be feeling, what you can do to support your mental health at this time, how to best manage a period of self-isolation and support other people you know, including children and young people.”

 

We would like to thank the Tees, Esk and Wear Valleys NHS Foundation Trust Recovery College Online team for making this course freely available to everyone. https://www.cpft.nhs.uk/about-us/recovery-college-east.htm

CPFT

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

  • Individual placement support – New routine referrals to the service have been temporarily paused to focus on existing patients and those with greatest needs.
  • CLASS clinic/ADHD – Service is currently paused to new referrals.
  • Darwin Nurseries – Service is currently paused and the farm shop is closed to the public. Animals and plants are being maintained by a member of staff.
  • Primary care mental health services (PCMHS) – Prioritising support for patients who need urgent care that may otherwise result in a hospital admission or have serious consequences for the person’s health, safety and function.
  • Personality disorder community service (PDCS) - New routine referrals to the service have been temporarily paused to focus on existing patients and those with greatest needs.
  • Psychological wellbeing service – The service is still open to self-referral here. New referrals and those currently on the waiting list will be prioritised based on need.

Personality Disorder Services :

Rethink Mental Illness - date updated 13/07/2020

As a result, we are asking that all Rethink Mental Illness groups postpone all ‘face to face’ activities for the foreseeable future. This includes all meetings (however small), and community-based activities such as sports, walking, art, music etc. as well as stalls, gatherings and informal meetings.

Our Involvement Team have been asked to work from home and adhere to this guidance. Therefore, support to groups will now be provided by telephone and email and Group Development Officers will be unable to meet in person for the foreseeable future.

During these difficult times, and while people are physically keeping apart, it is important to stay in contact and we advise that groups keep in touch by phone and email. We are currently exploring ways of supporting groups to do meet virtually e.g. through online service providers, Skype, teleconference etc. We will issue further guidance shortly.

https://www.rethink.org/advice-and-information/covid-19-support/

Time to Change - date updated 13/07/2020

Checking in on your family, friends and colleagues is always important. But during the coronavirus outbreak this will be more important than ever.

https://www.time-to-change.org.uk/coronavirus

CPSL Mind - date updated 13/07/2020

We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2).

Our Good Life Team continue to provide one to one support to our specialist mental health service clients via telephone and, where necessary, through face-to-face visits observing social distancing guidelines.

Lifeline Plus is now available to call Monday to Friday, 9am-2pm (excluding Bank Holidays) on 0808 808 2121 for wellbeing support.

Our 0300 303 4363 number remains open from 9.30am to 5.30pm, Mon-Fri (excluding Bank Holidays) as normal.

Our new online support and wellbeing community – Qwell – provided by our partner Xenzone, launched on 1st April 2020 as part of our Good Life Service and is available now.

We are now offering virtual Good Mood Cafes, Open Door calm spaces and Peer Support Groups as part of our Good Life Service to continue these initiatives while we are unable to host them in community spaces.

Our Changing Lives Service including Cognitive Behavioural Therapy (CBT) and counselling continues via telephone. You can self-refer here.

Our Perinatal Team continue to support the mums they work with via telephone and online.

Our Training, Fundraising, Communications and Campaigns teams are continuing to operate remotely exploring innovative ways to support and engage our community.

Keep up to date with us on Facebook and Twitter. https://www.cpslmind.org.uk/our-response/

Bipolar UK - date updated 13/07/2020

Everyone stays connected differently, but in the modern era many more people are relying on apps to help them monitor and manage their mood. We here at Bipolar UK have collated a list of apps that we know of, but we're always accepting submissions! Do you have an app that helps you out? Send us an email to info@bipolaruk.org and let us know! https://www.bipolaruk.org/blog/staying-connected-during-covid-19

CPFT Services - date updated 13/07/2020

https://www.cpft.nhs.uk/about-us/covid-19-information.htm

Mulberry 1 and 2
As the situation with coronavirus (COVID-19) continues to develop rapidly we have taken the very difficult decision, in line with national guidance, to stop all visiting of patients on CPFT wards and inpatient units. We can now only allow one visitor - an immediate family member or carer - in the exceptional circumstances listed below, until further notice:

  • The patient you wish to visit is receiving end-of-life care
  • You are a parent or appropriate adult visiting your child

Please contact the ward/service manager to agree any visiting arrangements in advance, and keep in touch with your loved ones through phone and video calls.

Thank you for your support and understanding at this challenging time.

Any visitors may be expected to wear protective clothing, and anyone who has not been given permission to visit will be asked to leave the site.

All visitors must comply with hand-washing and infection control instructions to protect patients and staff.

If you have Coronavirus symptoms, you must not enter any CPFT site/building. If staff members suspect you may have symptoms, you will be asked to leave.
https://www.cpft.nhs.uk/services/mulberry-1.htm
https://www.cpft.nhs.uk/services/mulberry2.htm

Mulberry 3
Visiting has changed due to Covid 19, please contact the ward to check the current guidance. https://www.cpft.nhs.uk/services/mulberry-3.htm

Young People Services :

CPSL Mind - date updated 13/07/2020

We are still providing our Sanctuary out-of-hours crisis support (over the telephone) in conjunction with the NHS First Response Service (111, Option 2).

Our Good Life Team continue to provide one to one support to our specialist mental health service clients via telephone and, where necessary, through face-to-face visits observing social distancing guidelines.

Lifeline Plus is now available to call Monday to Friday, 9am-2pm (excluding Bank Holidays) on 0808 808 2121 for wellbeing support.

Our 0300 303 4363 number remains open from 9.30am to 5.30pm, Mon-Fri (excluding Bank Holidays) as normal.

Our new online support and wellbeing community – Qwell – provided by our partner Xenzone, launched on 1st April 2020 as part of our Good Life Service and is available now.

We are now offering virtual Good Mood Cafes, Open Door calm spaces and Peer Support Groups as part of our Good Life Service to continue these initiatives while we are unable to host them in community spaces.

Our Changing Lives Service including Cognitive Behavioural Therapy (CBT) and counselling continues via telephone. You can self-refer here.

Our Perinatal Team continue to support the mums they work with via telephone and online.

Our Training, Fundraising, Communications and Campaigns teams are continuing to operate remotely exploring innovative ways to support and engage our community.

Keep up-to-date with us on Facebook and Twitter. https://www.cpslmind.org.uk/our-response/

Centre 33 - date updated 13/07/2020

Due to the Coronavirus we have had to close our hubs temporarily and we will not be holding any appointments, drop-ins or meetings until further notice. Instead we will be offering support via telephone or video calling.

If you need someone to talk to our phone lines are open between 12-4pm, Monday to Friday. The rest of the time we will be picking up messages and emails once a day during the week and someone will get back to you within 48 hours.
Tel: 0333 4141809
Text/whatsapp: 07514 783745
Email: help@centre33.org.uk

We will continue to offer support to our young carers during this period of closure, via phone / text support where possible. If you need to get in touch with the team please email: youngcarers@centre33.org.uk and leave your full name and contact number. Someone from the team will be in touch with you within 24hrs .

If you need urgent support then please look at the ‘need help now?’ section of our website. We will keep our website up-to-date with information that is available. For more advice on mental health support including tips on looking after yourself check out https://www.keep-your-head.com and https://youngminds.org.uk. http://centre33.org.uk/

CASUS

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

CASUS (Child and adolescent substance use service) – New routine referrals to the service have been temporarily paused to prioritise those with high level needs.

CPFT CAMH Neuro

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

CAMH Neuro (Child and adolescent mental health) – New referrals for assessments have been temporarily paused. Priority patients are being offered online therapy and support, where appropriate.

CPFT Paediatric Therapies

We will be communicating directly to all patients who may be affected by these temporary changes and advising them where they can get urgent support if needed. Face-to-face visits in the community will only be for those who require it, and others will be supported virtually through video or telephone calls. 

Paediatric therapies (including occupational therapy, physiotherapy, speech & language theray) – New referrals have been temporarily paused, except for children with complex eating and drinking difficulties in speech and language therapy.

CGL Cambridgeshire - date updated 13/07/2020

#POW CGL
The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page, Facebook, Twitter and our national Coronavirus info pages for under 21s.

You can contact us on 07780 495317 or email peterborough@cgl.org.uk.

If your keyworker isn’t available to speak to you, please give us a call on the main service number.

Updates to the service:

  • Our service hours are from 09:00 - 17:00 on Monday to Friday. We'll do your appointment or assessment over the phone and we're offering support online (Zoom, WhatsApp) if you'd like.
  • For professionals, we're still accepting referrals by email, phone or post.

This info is correct as of 3 April 2020. We know this is a difficult time, but it won’t be like this forever.

Find the latest information on coronavirus from the NHS and Gov.UK. https://www.changegrowlive.org/pow-peterborough-young-people-drug-and-alcohol

Respect YMCA - date updated 02/04/2020

We understand that these are particularly challenging times for everyone, and particularly schools.

The mental health and wellbeing of your staff, students and parents will be critical during this current climate, and at a time where social distancing will create a barrier to the typical support and guidance schools will provide to their students.

YMCA Trinity Group is one of the region’s leading mental health and wellbeing support charities, and we aim to be there for every person in the community, supporting young people, schools and their families through difficult times with a wide range of programmes and services.

We are here to help you and your school community during this difficult time. As well as our counselling support, advice and training, we wanted to draw your attention to a digital tool that may be of particular benefit at this time.

https://ymcatrinitygroup.org.uk/supporting-mental-health-and-wellbeing-during-unprecedented-school-closures/

On My Mind - date updated 13/07/2020

https://www.annafreud.org/coronavirus-support/support-for-young-people/

Turtle Dove - date updated 13/07/2020

We here at the Turtle Dove Cambridge, like everyone else, are feeling a whole range of emotions about how the Covid19 situation is continuing to affect us all.

We have still been offering the young women we work with support as much as we can. However, sadly, we are in a position where of course all events have been cancelled or postponed and as a result our income has dramatically reduced.

It is no exaggeration to say that we have lost thousands of pounds in cancelled bookings and opportunities due to the effects of COVID19.

This virus will not stop our determination to continue our work in the future and we are spending a lot of this time planning and preparing for the post COVID19 rebuilding of life. http://www.turtledovecambridge.com/

CHUMS - date updated 13/07/2020

Following guidance from Public Health England and the Government, all face-to-face contacts with children, young people and families will cease from 5pm on Wednesday 18th March, for the foreseeable future to minimise exposure and unnecessary risk.

CHUMS will continue to operate and maintain our services and will endeavour to minimise any disruption to the care we provide.

We will now be offering our interventions using the following methods:

  • Telephone assessments
  • Individual interventions by phone, WhatsApp, Facetime or Skype
  • Group interventions using Microsoft Teams.
  • Virtual drop-ins

Initial contact will be made by phone and the most convenient method of communication can then be decided.

If you have an existing referral with CHUMS or you are about to make a new referral, we will contact you as soon as possible.

If there is a change in circumstance or an escalation of your presenting issue that requires emergency attention, please contact your GP, call 111 or contact A&E.

We can assure you that we are doing everything possible to continue to deliver a high standard of service and appreciate your patience during this challenging time.

If you have any questions don’t hesitate to get in touch with our support team.

If you haven’t already, please take a look at our free Coronavirus Awareness video. http://chums.uk.com/chums-covid-19-coronavirus-statement/

CPFT - date updated 13/07/2020

https://www.cpft.nhs.uk/about-us/covid-19-information.htm

The Croft Child and Family unit - date updated 13/07/2020

May 26th 2020 - The Croft is re-opened to referrals.
The Croft is in the process of re-opening in line with government guidelines and is therefore now able to accept referrals. Please contact the unit if you would like more information: 01223534500. https://www.cpft.nhs.uk/croftpages/home1.htm

LGBTQ+ Services :

Cambridge Diamonds - date updated 13/07/2020

Due to the covid-19 pandemic and social distancing measures, our regular pub meetings are currently suspended. Instead we are having virtual meets via Zoom; please contact us for details.

http://www.diamondstgc.org.uk/

The Kite Trust - date updated 02/04/2020

At The Kite Trust, the health and wellbeing of members of our community is paramount, and for that reason we’ve taken the decision to move to delivering all of our youth work services remotely until at least the 1st April and postpone the delivery of any training or workshops to a later date. We will create opportunities for young people who use our services to seek support and to maintain connections, and for adults to ask questions. For that reason we will continue providing 1-to-1 support to young people via email, telephone, and video calling. We will also be hosting groups for young people using video calls and developing other forms of social connection and support over the coming weeks. Contact your regular youth worker or email info@thekitetrust.org.uk for more details. We are dedicated to looking out for our wider LGBTQ+ community by preventing the spread of this virus as much as we are able and offering support to those in need.

http://thekitetrust.org.uk/

Victims & Witnesses Services :

The Cambridgeshire Constabulary - date updated 02/04/2020

Coronavirus (COVID-19) privacy notice

This privacy notice is to make it easier to understand and provide you with more information about how police forces may seek to collect and hold information about you in relation to the unprecedented challenges we are all facing during the Coronavirus pandemic (COVID-19).

https://www.cambs.police.uk/information-and-services/About-us/Privacy-notice/Coronavirus-COVID-19-privacy-notice

Victim Services - date updated 02/04/2020

You can still access telephone and virtual support during the Covid-19 pandemic.

The Victim and Witness Hub remains open with reduced operating times. The Victim and Witness Hub is open from 9-5 Monday to Friday and 10-2 on Saturdays. The team can help you access specialist services and provide emotional and practical support.

The Victim and Witness Hub co-ordinators are available to support victims/witnesses whose cases have been affected. Further information about how court hearings have been affected can be found below. https://www.cambsvictimservices.co.uk/response-to-covid-19

Victim Support - date updated 13/07/2020

We recognise that the coronavirus is causing anxiety for many us, particularly victims of crime. Those affected by crime may be worried about accessing support services and could also feel anxiety around delays to trials or police investigations.

Although the outbreak has had a clear impact on the justice system, we recognise that people will continue to live with the impact of crime, particularly when in isolation.

We are closely following government advice and have suspended face-to-face support to safeguard the health of staff and victims. In response, we have built our capacity to support victims remotely.

Our free and confidential Support line (08 08 16 89 111) remains open 24/7, as do the regional live chat options available on our website (www.victimsupport.org.uk). Victims of crime in contact with our teams across the country are still being supported remotely. Meanwhile, a wide range of resources and information on dealing with the impact of crime are available on our website.

We are preparing to handle more cases relating to specific crimes as patterns of behaviour change due to the virus. This includes an anticipated spike in inquiries from victims of hate crime, domestic abuse victims forced to self-isolate with their abuser, anti-social behaviour victims targeted by potentially abusive neighbours, and victims of fraud or other cyber-enabled crimes which we expect to increase.

We encourage victims to continue accessing our support, particularly at a time when many feel concerned by court cases being postponed, or worried about the police’s ability to respond to incidents. Crime, whenever it happens, can make victims feel isolated. During this challenging time, Victim Support’s message is clear: our specialist support services are still open and we are here for you whenever you need us.

Our free and confidential, 24/7 Support line is available on 08 08 16 89 111

https://www.victimsupport.org.uk/more-us/press/press-releases/247-support-still-available-victims-crime

GOV Website - date updated 02/04/2020

Stay at home

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home

Do not meet others, even friends or family. You can spread the virus even if you don’t have symptoms.

https://www.gov.uk/get-support-as-a-victim-of-crime

Victim Support VS - date updated 13/07/2020

https://www.victimsupport.org.uk/help-and-support/get-help

Crime Stoppers UK - date updated 13/07/2020

During these challenging and worrying times, we at Crimestoppers, as a national charity, are aware that UK citizens will continue to be concerned both about preventing crime and also anonymously giving information they have about crimes which have already been committed. https://crimestoppers-uk.org/pages/crimestoppers-response-to-covid-19

SAMM - date updated 13/07/2020

Due to the coronavirus the SAMM office is temporarily closed but we are still here to support you. Please email samm.national@gmail.com and we will respond. Please leave your name, email address and phone number and we will contact you to in order to support you. Keep safe. https://www.samm.org.uk/

Karma Nirvana - date updated 02/04/2020

We wanted to give a brief update in light of the current Coronavirus (COVID-19) situation and Karma Nirvana’s position.

The Karma Nirvana helpline will remain open until further government announcements which may change our position. However, we recognise that many victims could be put at further risk so contact to the helpline is still currently available Mon-Fri, 9am to 5pm, via the:

Helpline number 08005999247 or Email support@karmanirvana.org.uk.

For any professionals that may be working with clients who are at risk of honour-based abuse or forced marriage and unable to visit them, do also contact the helpline for guidance.

Karma Nirvana’s advocacy service will temporarily cease face to face support and any planned sessions will be conducted over the helpline. For further information please email advocacy@karmanirvana.org.uk.

Any planned events in the coming months will be postponed based on current government guidance. Please contact events@karmanirvana.org.uk to rearrange any planned training.

Current plans for the Community Champions programme will also be delayed due to the current climate.

Finally, here’s a few health tips to protect yourself and others from COVID-19:

  • Increase self/hand hygiene
  • Use soap for at least 20 seconds
  • Wash your hands more often
  • Stay hydrated and eat well
  • Support one another
  • Sanitise common areas like your mobile phone/car steering wheel/desk spaces
  • If you feel unwell, please work from home or stay home

https://karmanirvana.org.uk/covid-19-were-all-in-this-together/

SARI - date updated 13/07/2020

SARI (and Bristol Hate Crime & Discrimination Services) continues to be here for any victim of hate crime from the Avon and Somerset area. Clearly, the circumstances associated with the impact of coronavirus can lead to increased tension, a rise in anti-social behaviour and hate crime, as leisure and social facilities are shut down and people are forced to stay home, facing illness, uncertainty, and loss of income.  We are also aware of the disproportionate outcomes some people are facing.  If you need any support, get in touch.

 

In light of the coronavirus outbreak we have adapted our working practices and are mostly working from home until the government guidance changes.

Our clients remain our foremost concern and we are running our casework service via phone including our out of hour emergency service, e-mail, video conference and other online platforms.  We will only conduct face to face in an emergency.  

We have also adapted our other services, such as training, education, and awareness sessions and have begun to deliver online sessions very successfully.  We are continuing to develop our capacity and expertise in this area – do get in touch if you want to know more.

If you have any other queries or concerns about SARI’s services at this time, please do not hesitate to contact us.

We will keep this page updated as the situation progresses—meanwhile, stay safe and let’s all do our bit to keep our communities calm, supported and looked after during this unprecedented crisis. https://www.sariweb.org.uk/news-information/coronavirus-update/

Stone Wall - date updated 13/07/2020

COVID-19 and the lockdown have had a huge impact on all of our lives. Some parts of the LGBT community have been particularly hard hit.

But there are organisations and support services ready to listen and give advice, however you have been affected. Some are LGBT specific and we are working with many more frontline services to help them help you. All of them are there for you.

If you can’t find what you need, please contact our Information service.

If you have friends, family or colleagues who could benefit from this support, please share this page with them.
https://www.stonewall.org.uk/help-advice/covid-19-help-and-advice

FASO - date updated 02/04/2020

In these unprecedented times, I put out an urgent request for you to email your MP/ministers with the following message, in an attempt to stop or minimise the possible dire consequences to part of the prison population. Margaret FASO 19.3.20 http://www.false-allegations.org.uk/news/

Equality Human Rights - date updated 13/07/2020

In these challenging times, we will lead the way in upholding our nation’s shared values of justice, freedom and compassion. We will create a fairer Britain by championing the rights of the most disadvantaged in our society. In particular, we will uphold the rights of those in the most vulnerable situations during and after this time of national emergency. https://www.equalityhumanrights.com/en/our-work/our-response-coronavirus-covid-19-pandemic

Support Line - date updated 13/07/2020

This is an extremely worrying time for everyone and in particular those who are elderly, those with physical and mental health issues and people who live alone and may be isolated.

We hope the following information will be useful to everyone and a means of support to those who may need help from others. 

If anyone is in need of assistance and unable to find help in their local area from the support services below, please contact us at info@supportline.org.uk

https://www.supportline.org.uk/problems/coronavirus-covid-19/

Action Fraud - date updated 13/07/2020

Due to the ongoing COVID-19 situation, unfortunately our contact centre is currently providing a reduced service. If you do need to chat to us, we have a small number of advisors on hand to help but please be advised that waiting times will be longer. We apologise for any inconvenience caused. If your UK business, charity or organisation is currently under cyber-attack and data is potentially at risk please call 0300 123 2040 immediately and press 9. You can continue to make reports of fraud in the normal way via the website. https://www.actionfraud.police.uk/

Cross Keys Homes

– 7th July
We are living through changed times, however we can assure you we are still protecting you, our residents, our employees and the wider community in everything we do. You can be confident that CKH is adhering to all government guidelines with regard to COVID-19 (Coronavirus) whilst we still deliver our services for you. 

The majority of our employees work from home. As we did throughout the pandemic, we are keeping all essential services running and as we can, are reintroducing more services in line with government guidelines.

We are here to help! We want you to know that we are here for you – whether that be financial worries, access to services, help with food shopping or getting medical supplies, retraining opportunities, or your own mental health and wellbeing. Whatever the concern, please get in contact with us. We have set up a ‘Be Kind’ fund specifically to support anyone who is suffering from the impact of Covid-19. If you need help, complete our Be Kind form or talk to us via Live Chat to tell us about your circumstances and the support you need. https://www.crosskeyshomes.co.uk/latest-news-and-updates/coronavirus-covid19--631

Coroners Courts Support Service - date updated 13/07/2020

Following government guidelines and to help reduce the spread of the Coronavirus, our volunteers are not able to deliver our usual service within the Coroners’ Courts until further notice.

We will continue to offer support and guidance on the inquest process via our national helpline – 0300 111 2141 or helpline@ccss.org.uk For helpline operating hours please see our ‘Contact Us’ page.

We apologise for any inconvenience. https://coronerscourtssupportservice.org.uk/

Suzy Lamplugh - date updated 13/07/2020

As the Coronavirus (Covid-19) pandemic continues to develop, Suzy Lamplugh Trust wanted to reassure you that our work is continuing with minimal disruption to services.

 

All staff at the Trust have transitioned to remote working, which enables us to continue our provision of services via email and telephone. All calls, including those made to the National Stalking Helpline, are being diverted to enable our team to respond whilst they are working in this way. Our online service offers a back-up to ensure that those in need can reach us, even in the unlikely event that the telephone system were to fail.

Our Commercial Team have postponed training courses up until the end of April and they will continue to reassess this as the situation progresses. Postponed courses will be rescheduled for the end of the year. If you would like to re-arrange your booking or talk to us about alternative options available for training, please contact us on 07799 089605.

If there is anything that the Trust can do to assist you in these difficult times, please contact us. We are committed to supporting our service users and partners and working in collaboration with them to overcome the challenges ahead.

On behalf of all the team at Suzy Lamplugh Trust, I wish you, your family, and your colleagues all the best. https://www.suzylamplugh.org/coronavirus-update

Disability Services :

National Autistic Society - date updated 13/07/2020
https://www.autism.org.uk/services/helplines/coronavirus/updates/health-mental-health-wellbeing/guidance.aspx

Cambridgeshire Deaf Association - date updated 13/07/2020

Cambridgeshire Deaf Association- watch video https://cambsdeaf.org/coronavirus/

Coronavirus: Following Government advice, all our Open Support Services are closed and community events, such as drop-in and coffee mornings are cancelled but some are available to join online (see more details here). We are still working to support the community. You can contact us for support by texting 07429 231230 or use our online chat service during opening hours or click here: Get in touch More Information

https://cambsdeaf.org/coronavirus-update-6-online-drop-in-and-coffee-mornings/

Family Action - date updated 02/04/2020

We are committed to supporting families through the COVID-19 outbreak. We know this situation will bring added pressure and uncertainly to families across the UK so we’re adapting our services, setting up a new small grants scheme and delivering food to those most in need, growing our virtual befriending service and providing expert advice to help ease some of the anxiety and stress.

https://www.family-action.org.uk/get-involved/covid-19-response/

Camsight - date updated 13/07/2020

Read how Cam Sight is changing how it is delivering its services during this time of increased risk. This short newsletter will outline advice and information, Cam Sight’s changed operating practices and how we can help https://www.camsight.org.uk/news/cam-sight-coronavirus-update-newsletter

HuntsBlind - date updated 02/04/2020

Due to the coronavirus outbreak Hunts Society for the Blind has suspended all social and fundraising activities until further notice. The shop, office and resource centre are closed to visitors but telephone calls and emails will be answered. Visits from outreach workers and volunteer visitors have also been suspended. Staff will continue to provide support, information and advice over the telephone.

We know that this is a very difficult and worrying time for our members and we will do our best to provide help as needed. Please telephone on 01480 453438 or email info@huntsblind.co.uk.

http://www.huntsblind.co.uk/latestnews.php

DIAL

updated 24th May
https://www.disabilitypeterborough.org/service-status-june/

DeafBlind UK - date updated 13/07/2020

Some of our services have been affected by the recent advice.

Social groups and home befriending
In order to keep people as safe as possible, Deafblind UK social groups and home befriending services have been suspended until further notice. Where possible, we are moving our home befriending service to telephone or email befriending.

Holidays
Our holiday accommodation is on Haven holiday parks, which are now temporarily closed. Therefore, we are unable to offer holidays until the parks re-open. If you have booked a holiday with us, we will contact you.

Supported living
Our supported living complex, Rainbow Court, is closed to visitors and all communal areas are closed until further notice. Our staff are still supporting residents in their own homes and taking all necessary health and safety precautions.

Care and support
Our care and support services are continuing and our staff are taking all necessary health and safety precautions.

Training, awareness talks and outreach work
These will now take place by phone or video call only until further notice.

Shop and conference centre
Unfortunately, our shop and conference centre are now closed until further notice. https://deafblind.org.uk/coronavirus/

Making Space - date updated 02/04/2020

Content updated: 25/03/2020 - We want to reassure you that whilst we are doing our best to keep life as normal as possible for the people we support, we are also taking additional measures, following the advice of Public Health England, to ensure people’s safety.

Here at Making Space, our first priority is always the people we support, their family and carers and our colleagues.

Our teams are already well versed in infection control and we have clear processes in place to prevent and contain infections amongst the people we support and our teams. However, we are not complacent about the coronavirus outbreak, or the potential risks.

Read more at https://makingspace.co.uk/news/2020/coronavirus_update

Physical Activity :

Walking for health - date updated 13/07/2020

To help suppress the spread of the Covid19 virus, we have released guidance on how to safely restart walks. Some activities still remain suspended – including training, social activities and other meetings. These activities have stopped until further notice, subject to further developments. https://www.walkingforhealth.org.uk/walkfinder

Mental Health Mates - date updated 13/07/2020

Following government advice on social distancing, all MHM meet ups will now be taken online until further notice. We understand this might feel like a challenge but we want to assure you that you that even in these unprecedented times, you can stay connected even when physically apart! Which is why now, more than ever, the MHM team feels it is vital to keep connecting and sharing with each other in this time of need.

In light of this, we would like to help you, our MHM community, with ways to continue your Mental Health Mates Meet ups. As our online community continues to grow, we have created a comprehensive guide to virtual meet ups where we hope you can continue to share without fear of judgement.

We believe the most appropriate replacement would be video or call meet-ups, wherever possible, as connecting via talking would be more supportive than group texting. To make this possible, we recommend you set up with providers ZOOM (video conferencing) or SKYPE (video calling.)

Click on the links below to access guides for how to use ZOOM and SKYPE.

ZOOM GUIDE: https://oit.colorado.edu/tutorial/zoom-host-meeting-and-invite-participants

SKYPE GUIDE: https://www.google.co.uk/amp/s/m.wikihow.com/Make-a-Video-Call-on-%20Skype%3famp=1

If you are interested in setting up your own virtual meet up, please email us at hello@mentalhealthmates.co.uk and we will set the ball rolling! https://www.mentalhealthmates.co.uk/coronavirus-update/

Everybody Health - date updated 02/04/2020

If you are worried about Covid-19 and trying to quit smoking to reduce the risk, we can help you by providing virtual stop-smoking sessions.

Dr Nick Hopkinson is a respiratory consultant and, in a video posted on Fresh, says quitting smoking is an important way for individuals to reduce their risk from corona virus because smoking increases the risk of lung infections.

https://www.everyonehealth.co.uk/stop-smoking-virtual-sessions/

Volunteering Services :

CCVS Supported Volunteering Project - date updated 13/07/2020

Cambridgeshire County Council and Peterborough City Council are now calling on people across the county to get in touch if they can volunteer their time to help others in a co-ordinated effort which will offer safe support and reassurance county and city wide. People can email CommunityCV@cambridgeshire.gov.uk.

The coordination hub - staffed by a range of council workers - will manage offers of help, thereby maximising support for communities, working alongside existing voluntary and community organisation partners. The hub will link those who volunteer, with over 70s and others who fall within the vulnerable groups listed by the Government, who have been advised to self-isolate. People will be matched with those who need help based on their skills, time and willingness.

Volunteer for existing groups helping the vulnerable
Most local groups are in the process of looking at how they can adjust their services to meet need but also protect the people they work with as well as their own staff and volunteers.  There is work being done to try and build up a picture of what support these groups need and we will update this information when this happens.  In the meantime if you want to offer support to a particular group you could check out their website and drop them an email. http://www.cambridgecvs.org.uk/news/view/138

Money Services :

National Debt Line - date updated 13/07/2020

https://www.nationaldebtline.org/Pages/coronavirus-and-your-money.aspx

Money Advice Service - date updated 13/07/2020
https://www.moneyadviceservice.org.uk/en/hub/coronavirus-money-guidance

Housing Services :

Street Support Network - date updated 13/07/2020

During the COVID-19 pandemic, it is likely that services for people who are homeless or at risk will be restricted. As more people will need to self-isolate, we will see extra challenges and support needs arise, such as getting food to people who cannot get out or afford to buy it.

The Street Support Cambridge team will continue to update the information below as it changes, which may be quite regularly, so please check back for further information. Please also let us know if you have information that would be useful to share by emailing cambridge@streetsupport.net. https://streetsupport.net/cambridge/advice/

Riverside - date updated 13/07/2020
We appreciate what an uncertain and worrying time this is for our customers across the country. We are continually monitoring Government advice and as a result have introduced a number of changes to our services. This is to ensure we minimise risks to the health and safety of our customers and staff whilst also trying to continue to deliver our services to you. https://www.riverside.org.uk/coronavirus/

Employment Services :

Shaw Trust - date updated 13/07/2020

The UK risk level of Coronavirus is assessed as high. At Shaw Trust we are continuing to follow advice from the World Health Organisation, our national public health bodies and government. Precautionary measures are in place and we are monitoring the situation as it develops.

Current official advice is to provide virtual services as required. We are therefore continuing to provide support through telephone and video.

The DWP has published information on coronavirus and claiming benefits on the Understanding Universal Credit website. This page will be updated if there are any changes, so please do check back regularly.

In addition, the DWP has also produced specific guidance for employers and businesses. https://www.shaw-trust.org.uk/en-GB/News/News/March-2020/Update-on-Coronavirus

 

Other Services :

Illuminate- date updated 31/03/2020

Dear Community Group Members and Associates, 
 
We are all concerned about the spread and impact of COVID19, and as a charity, we want to reassure you that we are still here and open. We operate a policy of working from home and are using online platforms, phone, text and emails to deliver our services and communications. 

 

As you some of you are aware we made the decision to cancel our scheduled community events last week, this was in response to guidance and discussion - we apprciate upu understanding this. Thank you to those of you who contacted me last week, in respect of alerting me to the decisions you had already taken for yourselves in respect of understanding your vulnerabilities - this is good mindfulness.  

 

It is important we stay connected, although we can no longer offer our work face to face, we are aware that the isolation that people are now experiencing will have an impact on mental well being, so we have updated our offer to beneficiaries and list below 4 areas people can access our help;


1) Sign up to our regular newsletter at https://illuminatecharity.org.uk/newsletter.php 

2) We will also be putting more tips, videos and help on our Facebook page, so please refer and like our page at https://www.facebook.com/IlluminateCharity/

3) We are on Twitter https://www.twitter.com/@illuminatecomm2 connecting with our local Cambridgeshire community partnerships, local organisations and beneficiaries  - sharing both connection and information at this challenging time.


4) Our priority and commitment is to our beneficiaries and  we are now offering an Illuminate Coaching for Confidence package. Delivered by Sam and Maria, both qualified and accredited coaches. The Coaching for Confidence package is – Up to three individual meetings online using telephone, Skype (Skype is free to download to phone or desktop), Teams or Facetime. Meetings will last up to one hour.

 

This package is more limited than we can offer through our usual group work, so we anticipate demand will be high, so please do ensure in referring anyone to us to apply for coaching, that they are fully committed and ready to make change.
To refer a client  please ask them to get in touch and we will send them a simple application form. People are very welcome to self-refer, just email Sam or Maria at info@illuminatecharity.org.uk   

4) We are also offering a one off signposting session with Anna our Illuminate Community Group Coordinator, that can be accessed by contacting us. This will help in understanding and accessing other services are that may available and relevant to individual need. Again please email us at info@illuminatecharity.org.uk

All these opportunities are free and our remit remains the same, 18 years old and over no upper age limit, unemployed or in-between jobs or working part-time.

 

This is the first stage in our planned changes, which we can implement straight away. We are also developing teleconferencing access for beneficiaries, where we will deliver support and elements of our Confidence for Change course in an interactive way, at no cost to our beneficiaries. As soon as this is up and running we will keep you informed.

 

It is a big change for us all and we intend to keep playing a role in working locally.

Thanks and keep well

With positive thoughts from us all

Anna, Maria and Sam

NHS Choices and One You - date updated 13/07/2020

Get the latest NHS information and advice about coronavirus (COVID-19) https://www.nhs.uk/conditions/coronavirus-covid-19/

Jimmy's Cambridge - date updated 02/04/2020

Jimmy's Cambridge is taking action to minimise risks, while they remain open for business, supporting our residents, supporting people who find themselves homeless, and supporting each other.

Cambridge City Council - date updated 02/04/2020

Cambridge City Council - see 'Customer Services' for updates on office access - most receptions are now closed and focus is on phone and on-line contact.

Cambridgeshire Consultancy in Counselling - date updated 13/04/2020

  • CCC is here for you - supporting individuals, staff and NHS workers
  • Counselling sessions are currently being provided remotely via telephone or video link
  • CCC is working with other charities to support the most vulnerable in our society

CCC has continued to offer support to both private and organisational clients throughout the pandemic, though like most other organisations, we have been forced to limit our service provision to remote working.  Clients can access counselling via telephone or video, unless they choose to wait until face to face appointment are possible again. 

We are of course following government announcements on the easing of lockdown and the implications for the counselling profession.  CCC is a member of the British Association for Counselling Professionals (BACP) and is also therefore taking its advice on when it might be possible to resume face to face appointments.

What does this mean?

Remote counselling will remain the norm for the foreseeable future.  Please contact us for support on this basis. http://www.cambridgeshirecounselling.org.uk/

Wintercomfort - date updated 02/04/2020

Wintercomfort has regrettably had to close its doors for the foreseeable future as a result of COVID-19. This was needed to protect service users and staff. They will be maintaining contact with service users by phone and email.

Street Outreach - date updated 02/04/2020

Street Outreach is focusing on the well-being of rough sleepers and is introducing care packs.

The SUN Network - date updated 02/04/2020

Please be aware that The SUN Network staff are homeworking as advised by the UK government, but you can still contact us. enquiries@sunnetwork.org.uk or WhatsApp or text 07712 358 172. Stay well.

https://www.sunnetwork.org.uk/

Citizens Advice Bureau - date updated 13/07/2020

This page is regularly updated as government advice becomes available.

There are things you can do to help you avoid getting coronavirus, also known as COVID-19. There are also things you can do to stop the virus spreading if you think you have it. https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

Customer Affairs - date updated 02/04/2020

https://www.consumeraffairs.com/news/coronavirus-update-new-tests-can-tell-if-youve-had-covid-19-some-firms-cut-401k-contributions-040120.html

Men's Sheds

– Published 24th June
UKMSA take great interest in the government’s latest easing of lockdown. We are awaiting guidance from ACRE, and government agencies, with regards the news that community centres can open. We once again would advise Sheds to read the guidance under COvid-19 on the UKMSA website (https://menssheds.org.uk/covid-19/). Advice on our website will be updated as and when new information becomes available. Two metres is still the advised social distancing requirement, which we recommend Sheds adhere to. We will update Sheds both directly and through social media as and when we have further information and guidance. ACRE and other agencies are expected to put out guidance in the next two to three days. We appreciate lockdown is and has been challenging during this time and are eagerly anticipating the return to Shed life. https://menssheds.org.uk/2020/06/24/covid-19-update-24-06-20/

VoiceAbility - date updated 13/07/2020

https://www.voiceability.org/about-advocacy/advocacy-during-coronavirus

Healthwatch

– correct as of 3rd July
Read the latest advice and information from NHS England and Public Health England about the Coronavirus https://www.healthwatchpeterborough.co.uk/advice-and-information/2020-06-23/information-coronavirus-covid-19

Mental Health First Aid - date updated 13/07/2020

As a social enterprise our vision is to improve the mental health of the nation.

Never before has this been more important.

No matter which sector you work in, coronavirus will be having an impact on your people and their mental health and wellbeing. We are focused on providing support to your workplace through adapted training and new resources. We will support your organisation to look after the mental health of your employees. https://mhfaengland.org/

Insight - date updated 13/07/2020

We’ve been closely following the developing situation of the coronavirus (COVID-19) pandemic and adapting to the guidelines provided by the UK Government and the NHS.

To keep our clients and team members safe, we have implemented the following across all our talking therapy services until further notice:

  • If you would like to make a referral to one of our talking therapy services, we encourage you to use our online self-referral forms.
  • We are no longer able to answer direct calls to our services, but we will are checking voicemail messages every 30 minutes during open hours and will respond to any messages directly (this excludes Access Sefton and Talking Helps Newcastle, which will continue to take phone calls).
  • All our assessments are now taking place over the phone.
  • All our therapy sessions will take place over the phone or via Skype.
  • Group therapy sessions have been paused.

We would like to thank you for your support and understanding as we continue to navigate these challenging and uncertain times. We will keep this page updated with any changes to our guidance or service details. https://www.insighthealthcare.org/coronavirus/safety-measures-during-covid-19-outbreak/

Cambridge Adult Learning and Skills - date updated 13/07/2020

Due to the current situation and following government advice on March 16th, our current learning has been moved online, further details of which can be found on our dedicated 'Online Learning' web page, including a number of FREE online learning resources.

  • Provision in Ely library will cease until further notice, from Thursday 19th March
  • March Community Centre is closed until further notice, from Tuesday 24th March

We appreciate your cooperation. https://www.cambsals.co.uk/

CAMQUIT - date updated 13/07/2020

Following the latest government guidelines regarding the Coronavirus, Camquit will still be offering a stop smoking service to those who wish to stop smoking.  However until further  notice all appointments will take place over the telephone.

Please do not attend a face to face Camquit stop smoking appointment at your GP surgery or at any of our community clinics.

For new patients wishing to self-refer, please do so by our online referral form on this website or by emailing us at eh.camquit@nhs.net.

For our patients who are currently receiving support from us, your Stop Smoking Advisor will be in contact with you shortly to arrange your telephone follow-up appointments.

If you have any questions, please call us on 0800 018 4304 or email us at eh.camquit@nhs.net http://www.camquit.nhs.uk/

Dhiverse - date updated 13/07/2020

We would like to offer you all the support we can at this time through our adapted service provision, as well as keeping you updated on current sexual health National guidelines and sexual health information and service updates in Cambridgeshire & Peterborough. https://www.dhiverse.org.uk/wp-content/uploads/2020/04/Dhiverse-Newsletter-April-2020.pdf

ICASH (Integrated Contraception and Sexual Health Services) - date updated 02/04/2020

To help protect our staff and other service users, please stay at home and self-isolate for 14 days and do not visit our service if you or a member of your household have:

  • a new continuous cough, or,
  • a high temperature (of 37.8 degrees centigrade or higher)

Here is some helpful guidance to help you whilst you are staying at home.  If you have serious symptoms you cannot manage at home, use NHS 111 online (please only call NHS 111 if they cannot get online).

 

Our Services: To reduce the number of people sitting in our waiting rooms and thereby helping to delay the spread of the virus, we are now only delivering essential services in line with national guidance.

This means only emergency contraception and urgent GUM and HIV services. GU/HIV contacts, where identified as emergencies, will be telephone triaged and seen in clinic where appropriate.

Please call us on 0300 300 3030, where our team will discuss the reason for your call, triage (if needed) and advise on next steps. If you do not have symptoms, please contact us again in 12 weeks for screening. If you develop symptoms please call us on 0300 300 3030.

Alternatively, if you have no symptoms but wish to access screening for sexually transmitted infections, you can use our Express Test home testing kit.

https://www.icash.nhs.uk/news/2020/03/16/coronavirus-advice



Invigorate - date updated 02/04/2020

We are putting in place contingency plans to address the impact of the coronavirus outbreak on our services. We remain open for business and will continue to change and adapt our services and as the situation develops.

We will keep this page up to date with news of any changes to our services.

https://www.cambridge.gov.uk/coronavirus-changes-to-our-services


There are lots of things you can do to help yourself stay well and have good wellbeing: including eating well, spending time with others, getting a good night's sleep and taking some regular exercise. Many of the things that are good for our physical health are also good for keeping our minds well too.

Some people find the '5 Ways to Wellbeing' a useful way of thinking about how you can look after your wellbeing:

1. Connect with the people around you and make time for family or friends.                  

2. Be active - Go for a run, play football, cycle to college or sign up for a dance class...whatever it is, make sure it is something you enjoy. 

3. Take notice – Pay attention to your senses – what can you see, feel, taste, smell and hear?

4. Keep learning – Try something new, be it a new recipe or taking up an evening class.

5. Give - Do something nice for a friend, or a stranger. Thank someone. Smile :) Volunteer your time. It can be incredibly rewarding.

Making a few small changes to your lifestyle could make a big difference, these websites might be able to help:

-Lets Get Moving Cambridgeshire LogoLet's Get Moving Cambridgeshire aims to improve the health of the Cambridgeshire population, specifically by increasing levels of physical activity. This will be done by promoting existing opportunities, developing new opportunities, and supporting individuals that require support to achieve their goals.

-One You logo - Whether it’s getting more active, quitting smoking or reducing how much alcohol you drink this website can help!  

 

Want to try out mindfulness? Need a little boost? Then check out the Apps page for a little inspiration! 

*Some information gathered from www.nhs.uk and the services listed.

COVID-19 RESOURCES

Covid-19 / Coronavirus Resources

Due to Coronavirus (COVID-19), a number of services have had to make changes to how they provide support to people.  If you are currently accessing support from a service they will be in touch or please contact them for up to date information about their services.

The First Response Service supports people experiencing a mental health crisis so if you need urgent support please call 111 and choose option 2. The First Response Service provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.

You may also find the following resources useful for information and advice on how you can look after yourself and those around you...


General advice and information:


Managing mental health and wellbeing:


Talking to children about Coronavirus and supporting their wellbeing:


Guidance for Carers:


Advice around coronavirus and education:


Self-Help

FAQ'S AROUND COVID-19

Below is a list of questions we are being asked regularly and the answers that we have been provided by commissioners and services. 

We hope it is helpful.

  • I access a CPFT service. How do I know what is happening to it right now?

The CPFT have updated their website here. If you cannot see the service you access on here, then it is running as usual with no changes. You should have been contacted by our service if there have been changes. If you are still unsure, please call the service and ask them.

 

  • What are the changes to other services such as Mind, CGL or Lifecraft?

All other services, charities and community groups have updated their websites and contacted people to let them know what is happening. Keep Your Head are updating their website with all service changes and you can find them here Or check the organisations own website.

 

  • What services are available to me?

There is a list of available services here.The SUN Network regularly signpost to services on their Twitter and Facebook accounts @Sunnetworkcambs

 

  • Am I allowed to use my GP surgery for my mental health?

Yes! If you need to see your GP to stay well and prevent a decline in your mental wellbeing, you absolutely must contact them. It is important for you to stay well.

  • What do I do in an emergency? Am I allowed to call an ambulance? 

If you are in a mental health crisis then call NHS 111 option 2. The First Response Service. If your life is in danger and you need to call an ambulance, then you can call 999. It is important to use services when it is appropriate to do so to stay safe.

 

  • How can I stay up to date on Cambridge and Peterborough mental health and drug and alcohol services?

Visit the SUN Network website as we regularly update on what services are providing under our News tab. If you have a question about services, you can call/text/WhatsApp us on 07712 358 172 or email enquiries@sunnetwork.org.uk

All About Mental Health

WHAT IS MENTAL HEALTH?

We all have mental health and we all have to take care of it. It affects how we think, feel and behave as well as determining how we handle stress, relate to others and make choices. Our mental health can change over time. Some people call mental health 'emotional health' or 'wellbeing'.

What are mental health challenges?

Changes in mental health are very common, for example with the stresses and strains of life. But if these changes don’t go away, and start to affect our everyday life, this can lead to challenges with our mental health.  Over the course our lives, if we experience mental health challenges, our thinking, mood, and behaviour can be affected. Many factors contribute to mental health challenges, including our genes and life experiences.

How common are mental health problems?

Anyone can experience challenges with their mental health from mild stress to diagnosable mental health challenges, and it is thought that at any one time at least 1 person in 6 is experiencing a mental health challenge.

Mental health challenges are common but help is available and with the right support many people recover completely. Check out our Support Services for lots of services who are local and national!

Find out more information on different mental health challenges and challenges that some people may have in combination with mental health challenges with the links below:

Mental Health:

Older Peoples Mental Health:

Information about Co-occurring conditions:

The strategy for improving service users support regarding mental health and substance misuse (co occurring conditions, a.k.a. dual diagnosis) agreed policy between our services is outlined in this document here, to help us to work toward better outcomes for service users in Cambridgeshire and Peterborough.

*Some information gathered from www.nhs.uk and the services listed.

Crisis

WHO CAN HELP

You, or someone you know, might be in crisis if:

·         You are thinking of hurting yourself or suicide seems the only option.

·         Someone you know has made threats to hurt you or someone else.

·         You are experiencing extreme distress that seems overwhelming.

Who can help in a mental health crisis?

Call 111 and select option 2 when prompted for Mental Health service for the First Response Service -

A 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough. The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need.  They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind). 

 

 

The Peterborough and Cambridge Sanctuaries offer short-term practical and emotional support between 6pm and 1am, seven days a week. You can watch a tour of the Cambridge Sanctuary.

Who can call?

If you aren't able to make the call yourself then anyone can call on your behalf, for example a friend, carer, loved one or even your GP. The service is available to anyone, of any age, currently living in Cambridgeshire and Peterborough in a mental health crisis.

For more information visit: http://www.cpft.nhs.uk/about-us/mental-health-crisis.htm

There are lots of people who can help if you're suffering with a Mental Health Challenge! 

There are several local services here to help - you can find them on our Local Services Page!

There is also a wide range of national services available to you - find these on our National Services Page!

You can check out loads of local services available in Cambridgeshire in the Lifecraft Mental Health Handbook. The Handbook is a directory of local and national mental health services, and is regularly updated. It also includes some useful services that are not specific to mental health. There are also chapters that explain relevant law and theory, plus information about statutory mental health services and professionals. You can download a free pdf version of it here!

Self help books are also out there for you if you would prefer to go down the self help road. There is the option of getting books on prescription -Reading Well Books on Prescription helps you to understand and manage your health and wellbeing using self-help reading. The scheme is endorsed by health professionals and supported by public libraries. You can also try mood boosting books - Reading Well Mood-boosting Books is a national promotion of uplifting titles, including novels, poetry and non-fiction. The books are all recommended by readers and reading groups.

 

                                                      NHS 111 Mental Health Crisis Picture

*Some information gathered from www.nhs.uk and the services listed.

SUICIDE

Not everyone who thinks about suicide will tell someone and there are some people who give no indication at all of their intention. However, there are warning signs that we can all look out for. These include if a person is:

·         Talking or writing about death, dying or suicide.

·         Actively looking for ways to kill themselves.

·         Talking about feeling hopeless or having no reason to live.

·         Talking about being a burden to others.

·         Talking about feeling trapped or in unbearable pain.

·         Increasing their use of alcohol or drugs.

·         Suddenly very much ‘recovered’ after a period of depression.

·         Visiting or calling people unexpectedly to say goodbye either directly or indirectly.

·         Making arrangements; setting their affairs in order.

·         Giving things away, such as prized possessions.

The STOP Suicide website has lots of information on what to do if you are worried about someone or you need help yourself.

You can also visit the Zero Suicide Alliance website and complete a 20 minute suicide prevention course which can give you some extremely helpful information on how you can talk to someone who may be feeling suicidal along with some helpful resources.

There is also lots of support for people who are struggling with bereavement through suicide. Below are lots of services, helplines, groups and books that offer lots of help and advice:

HELPLINES

ORGANIZATION

SERVICE

 

TIME

TELEPHONE

CPFT

1st Response

Supports people experiencing a mental health crisis. Mental health care, advice, support and treatment.

24-hour access,

7 days a week

365 days a year

Call 111

Select:Option 2

Lifeline

Free, confidential and anonymous telephone; provides listening support and information to someone experiencing mental distress or for people who are supporting someone in distress.

7.00pm – 11.00pm

365 days of the year

FREEPHONE

0808 808 2121

Samaritans

Offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

10:30am - 10:00pm

 

FREEPHONE

116 123

 

Winston’s Wish

For children. Giving hope to grieving children. With the right support at the right time, a child can face the future with confidence and hope.

Mon – Fri 9am -5pm

Except bank holidays

FREEPHONE

08088 020 021

Childline

Helpline

For children and young people in the UK.

You can talk to us about anything. No problem is too big or too small.  However you choose to contact us, you're in control. It’s confidential and you don’t have to give your name if you don’t want to. The number won't show up on your phone bill.

24 hours per day

everyday

FREEPHONE

0800 1111

Papyrus

HOPE Line UK

For children, teenagers and young people up to 35. National Confidential Helpline.  If you are a young person at risk of suicide or are worried about a young person at risk of suicide

 

Mon-Fri 10 – 10

W/E 2:pm - 10pm

Bank Holidays

2pm - 5pm

FREEPHONE

0800 068 41 41

 

 

CALM

For men. The Campaign Against Living Miserably (CALM) is dedicated to preventing male suicide, the single biggest killer of men under 45 in the UK.

5pm – Midnight

365 Days per year

FREEPHONE

Nationwide

0800 58 58 58

London

0808 802 5858

Support Line

For everyone. Provides emotional support and details of support groups, helplines, agencies and counsellors throughout the UK

 

Helpline:

01708 765200

Cruse

National Helpline

Staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.  To help you talk things through, or signpost you to your local Cruse service and other sources of information.

Monday-Friday   9.30-5pm (excluding bank holidays) Tues, Wed &Thursday 9.30am  – 8pm

FREEPHONE

0808 808 1677‚Äč

Maytree

A sanctuary, supporting people in suicidal crisis in a non-medical setting. Free 4-night/5-day stay, and the opportunity to be befriended and heard in complete confidence, without judgement and with compassion.

24 hours a day, 365 days a year.

020 7263 7070

LOCAL GROUPS

 

ORGANIZATION

 

SERVICE

TIME

TELEPHONE

Lifecraft

Suicide Bereavement Support Service. Contact point for family and friends for support and information on bereavement by suicide.

Email: Fiona@lifecraft.org.uk

10 – 5pm

Monday to Friday

01223 566957

Mind Cambridgeshire & Peterborough

A range of services to support those recovering from mental health challenges.

Email:

enquiries@cpslmind.org.uk

Cambridge

Peterborough

St, Neots

01223 311320

01733 362990

01480 470480

Cruse

Bereavement care with a helpline to talk to someone about bereavement.

Email: cambridge@cruse.org.uk

9.30am - 1.30pm

Monday to Friday

01223 633536

NHS Cambridge & Peterborough

Foundation Trust

Suicide bereavement support group. Warm welcome assured, contact Jane Pope (07973 8835110 or Mary Hanna (07887 655713).

Email: chaplaincyteam@cpft.hns.uk

6pm – 7.30

Monday monthly

Peterborough

01733 776080

 

Compassionate Friends

Support group for parents bereaved through suicide.

Email: p.wilson34@ntlworld.com

7.30 – 9.30 Cambridge 1st Tues of each month

Rosemary Wilson

 

WEB SITES

 

ORGANIZATION

SERVICE

 

 

Hub of Hope

A place to go to for those who are struggling, to locate the nearest service available to you, as well as national organisations. A web based app makes it as easy as possible for people to find help and support around them.  Simply enter the post code and search.

Support After Suicide

For everyone. We are a network of organisations who support people who are affected by suicide.

 

If U Care Share

IUCSF offers the opportunity to speak to other people who have life experience around suicide. We offer 1 to 1 practical and emotional support. We are also available to offer practical advice on the procedures that take place when there is a death by suicide. Helpline: 0191 387 5661

 

Bereavement UK

We aim to provide you with bereavement support and information when you need it the site is available at your fingertips.

 

Students Against Depression

Students Against Depression provides you with the resources you need to find a way forward from stress, low mood, depression or suicidal thinking.

 

The Way Foundation

For men and women aged 50 or under when their partner died. It’s a peer-to-peer support group run by a network of volunteers who have been bereaved at a young age themselves

 

NHS Choices

For everyone.  It may be difficult at this time, but it's important to know you're not beyond help and you're not alone.  Many people who've had suicidal thoughts have found with support and treatment they have been able to allow the negative feelings to pass.

 

CHUMS

 

CHUMS Mental Health & Emotional Wellbeing Service for Children and Young People provides therapeutic support in a variety of ways.

 

Alliance of Hope

For Suicide Loss Survivors provides healing support for people coping with the shock, excruciating grief and complex emotions that accompany the loss of a loved one to suicide.

 

Keep Your Head

Keep Your Head brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire & Peterborough.

BOOKS AND LITERATURE

AUTHOR & PUBLISHER

 

TITLE

Adele Ryan McDowell, Whiteflower Press

Making Peace with Suicide: A Book of Hope, Understanding, and Comfort 

Ann Smolin, Simon & Schuster

Healing After the Suicide of a Love One

Ann Smolin, Simon & Schuster

Healing After the Suicide of a Relative

Alison Wertheimer, Taylor & Francis Ltd

A Special Scar: The Experiences Of People Bereaved By Suicide

Carla Fine, Bantam Doubleday Dell 

No Time to Say Goodbye

Cobain & Larch, Simon & Schuster

Dying to Be Free: A Healing Guide for Families After a Suicide 

Edwin S Shneidman, Oxford University Press

Making Peace with Suicide: A Book of Hope, Understanding, and Comfort

Lukas & Seidon, Jessica Kingsley

Silent Grief: Living in the Wake of Suicide 

Myers & Fine, Jessica Kingsley

Touched by Suicide: Hope and Healing After Loss

General Grief

 

 

Boydell,K (2005), London Vermilion

Death and how to survive it.                                                                                  A practical and uplifting guide to coming to terms with the loss of your partner.

Ginsburg, GD (1997), Tuscon AZ: Fisher Books

Widow to Widow. Thoughtful, Practical ideas for Rebuilding Your life.

Munday J S (2005), Skokie IL : ACTA Publications

Overcoming Grief: Joining and Participating in a Bereavement Support Group.

Noel &Blair PA (2008), Naperville IL Sourcebooks

I  Wasn’t Ready to Say Goodbye.

Hartley Jill (2008), Morleys Print and Publishing

My True Son An anthology.

Hartley Gill. ( 2011), Morleys Print and Publishing

Aspects of Loss. A companion for Bereaved Parents and their families.

 

*Some information gathered from www.nhs.uk and the services listed.

Support Services

LOCAL SUPPORT

Due to COVID-19, some services have had to change how they are operating in order to keep everyone safe. We are doing out best to keep information up to date, to see updates from each of the services please check the providers website. We are also doing our best to include updates here.

Qwell, a new online addition to the Good Life Service is now avaliable.

CPSL MIND: "Qwell is a free, online support and wellbeing community for adults in Cambridgeshire and Peterborough. By providing online support in addition to our community-based services, we are ensuring that mental health support is as accessible as possible for everyone regardless of their circumstances."

Skip to: Bereavement, Eating DisordersOlder People, Self Harm, Suicide, Stress, Sexual Abuse, Domestic Abuse, PTSD, Drug/Alcohol Abuse, Pregnancy, Social Isolation, Anxiety and/or Depression, Disability, Personality Disorders, Young People, LGBTQ, Victims & Witnesses, Physical Activities, Volunteering, Money, Housing, Employment, Emergency Services Staff, Other

 

Bereavement Services:


  • Help is at Hand logoHelp is at Hand - A booklet specifically written for those bereaved by suicide by those who have also been affected by suicide.  The booklet gives practical information as well as details of further support.                                                                                                                                                                                                                                          

  • lifecraft logoLifecraft Suicide Bereavement Support Service - (Self-Refer) - The service aims to ensure information and access to support is available to those bereaved by suicide. The service is available to family and friends in the Cambridgeshire and Peterborough area.

  • Child brereavment logoChild Bereavement UK - Supports families and educates professionals when a child or baby of any age dies or is dying, or when a child is facing bereavement.                                                                                                                                                                                                

  • Sue Ryder hospice logoSue Ryder Thorpe Hall Hospice - The hospice’s family support team offers individual and group support pre and post bereavement. Trained staff and volunteers also facilitate the monthly walking group Wayfinders. Support for bereaved children aged six to 11 is available through the Charlie Chimp Club.                                                                                                                                                                                               

  • Arthur rank house logo
    Arthur Rank House Hospice, Cambridge - (Self-Refer) -
    Offers bereavement support to the families of patients who have received care from one of their services. Keith Morrison (Chaplain), Email: keith.morrison@arhc.org.uk, Tel: 01223 675777                                                                                                                                                                                               

  • Sue Ryder hospice logoSue Ryder St John's Hospice - Offers bereavement support to families and friends of patients cared for at the hospice. Jane Maxfield, Family Support & Bereavement Co-ordinator.                                                                                                                                                                                                                                                                                                                                                                                         

  • CPFT logoCPFT Bereavement Support Group - (Self-Refer) - These are held on the second Monday evening of each month, but please ring to check the date if you were not at the previous meeting. The meetings take place from 6pm-7.30pm at: Quaker Meeting House 21 Thorpe Road Peterborough PE3 6AB. If you are attending the group for the first time, it’s really important you contact us first so we can get some details from you and have a chat about the format of the meetings. Please give us a ring (details in leaflet link).                                                                                                       

  • Arthur rank house logoThe Alan Hudson Day Treatment Centre - (Self-Refer) - The Alan Hudson Day Treatment Centre based at North Cambs Hospital in Wisbech, is a day centre supporting people who are living with a life-limiting illness. They also run a support day three times a year for bereaved relatives.                                                                                                                                                                                               

  • uni of cambridge logoCambridge University Counselling Service - (Self-Refer) - This free service is for enrolled students and staff of the University of Cambridge. (Offers Counselling)                                                                                                                                                                                               
  • Anglia ruskin logoAnglia Ruskin University Counselling and Wellbeing Service - (Self-Refer) - The Counselling and Wellbeing Service is available to all students at Anglia Ruskin University and offers a free and confidential service to promote mental health and wellbeing. (Offers Counselling)                                                                             

  • Compassionate friends logoThe Compassionate Friends - (Self-Refer) -
    The Compassionate Friends
    offer many different kinds of support for bereaved families. Whatever the cause of your loss, wherever you are in the UK, and whatever your circumstances – we are here to help. There is currently a support group being held on the first Tuesday of every month in Cambridge for parents who are bereaved by suicide, for more details please contact Rosie at  p.wilson34@ntlworld.com                                                                                                                                                                                                    

  • CPSL Mind logoCPSL MIND - (Self-Refer) - CPSL Mind is a mental health charity which promotes positive wellbeing across our communities and supports people on their road to recovery from a wide range of mental health challenges.They offer online support, community initiatives to connect people, counselling, Cognitive Behavioural Therapy, peer support groups, Perinatal services and opportunities to get involved with training, volunteering, campaigning and fundraising.

  • Insight logoInsight - (Self-Refer) -
    Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal. (Offers Counselling)                                                                                                                                                                                              

  • cruse bereavement logoCruse - (Self-Refer) -
    Cruse bereavement support have several local support services all over the UK. Cruse o
    ffer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.                                                                                                                                                                                               

  • Sands logoSANDS - (Self-Refer) - Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to influence policy makers and promote research to reduce the number of babies dying.

  • Petals logoPetals - (Self-Refer) - Petals (Pregnancy Expectations Trauma and Loss Society) provides a specialised counselling service at Addenbrookes Hospital in Cambridge, Queen Charlottes and St Mary’s Hospitals in London, the John Radcliffe Hospital in Oxford, and Ipswich Hospital. Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.(Offers Counselling)                                                                       
  • Strongmen logoStrongmen - (Self-Refer) - Strongmen are a start-up non-profit organisation with aims and ambitions to tackle emotional and mental health issues brought about by the suffering from bereavement. StrongMen will initially provide and deliver, FREE weekend breaks for men aged between 18 and 55 who have suffered the bereavement of a spouse, child, parent or sibling.
  • Suicide Bereavement UK LogoSuicide Bereavement UK - Suicide Bereavement UK invests in peopleresearch and lived experience. They aim to: Conduct research to advance understanding of the experiences and perceived needs of those bereaved or affected by suicide, Improve the care of those bereaved or affected by suicide and reduce the stigma associated with suicide bereavement Inform policy and practice in suicide bereavement support.

 

 

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Eating Disorders Services:


  • CPFT logoEating Disorder Service -
    Cambridgeshire & Peterborough Foundation Trust run the Eating Disorder Service locally. Most people will be seen as outpatients, with a small number requiring a hospital stay. To access support for an eating disorder, please visit your GP.                                                                                                                                                                                               

  • Peds logoPersonalised Eating Disorder Support (PEDS) - (Self-Refer) - A specialist eating disorder charity based in Peterborough, supporting individuals locally and around the country and further afield via our Skype and email services.(Offers Counselling)

  • CPFT logo
    CPFT
    have some services that provide support and help with eating disorders. For example:

 

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Older People Services:


  • Alzheimers society logoAlzheimer's Society - (Self-Refer) - Provides a range of services for people with dementia, their families and their carers. Click here for a leaflet of their current services in Peterborough. Alzheimer’s Society also has a large range of services across Cambridgeshire and Peterborough, online there is a postcode search facility on the national website.

  • Age uk logoAge UK - (Self-Refer) - The information officers will help with all enquiries relating to older people living in Cambridgeshire.They can provide information or signpost to the appropriate services.Eg: safeguarding, benefits, care, finances, transport, respite, housing, aids & adaptions, bereavement, health and much more with the aim of promoting the health and wellbeing for older people, rights based advice and help you make social connections to reduce loneliness.
  • Care network cambs logoCare Network Cambridgeshire - Care Network provides help for vulnerable & older, isolated people living in Cambridgeshire - enabling them to remain independent and maintain social contact with friends and the community.  We equip, encourage and enable volunteers to support local people to lead a happy, healthy and independent life. Please note that referral is needed for practical help in the home.                                                                                                                                                                                               
  • Caring Together logoCaring Together - (Self-Refer) - Caring Together (formerly Carers Trust Cambridgeshire) is a network partner of Carers Trust, providing more services and more help for family carers and their families across the county.                                                                                                                                                                                                                                                                                                               
  • Bobby scheme logoThe Bobby Scheme - (Self-Refer) - The Bobby Scheme secures homes of victims aged 60 and over, domestic abuse victims and people who feel at risk who are aged 65 and over or disabled residents.

                                                                                                                                  

  • NHS 111 Mental Health Crisis Picture
    First Response Service - (Self-Refer) -
    A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).                                                                                                                                                                                                                                                                                                                                                                                              
  • CPSL Mind logoCPSL MIND - (Self-Refer) - CPSL Mind is a mental health charity which promotes positive wellbeing across our communities and supports people on their road to recovery from a wide range of mental health challenges.They offer online support, community initiatives to connect people, counselling, Cognitive Behavioural Therapy, peer support groups, Perinatal services and opportunities to get involved with training, volunteering, campaigning and fundraising.

  • Cross keys homes logoCross Keys Homes Lifeline - (Self-Refer) -The LifeLine personal alarm is a fast and effective way to get help, 24 hours a day. With just the touch of a button you'll be in direct contact with our Control Centre. We can then call your contacts or the emergency services. So you'll know that help is on its way, immediately.                                                                                                                                                                                               

  • Forever activeForever Active- Forever Active provides exercise / activity sessions for the over 50 age group within Cambridgeshire. There are over 50 different sessions on offer, which cater for all ages and abilities. You’re invited to come along and try one of the classes on offer and take steps to becoming a healthier and happier you!

  • Embrace bannerEmbrace - (Self-Refer) - support people over 65 in Huntingdonshire to remain independent in their own homes.


  • Wellbeing Centra logoCentra Support, (now part of Wellbeing the Doro Group) - (Self-Refer) - In the Fenlands - Centra Support provide a free, community support service to anyone over the age of 65 living in Fenland. The service aims to help people live more independently and maintain their accommodation. This service is provided on behalf of Cambridgeshire County Council.

  • supported living logoEast Cambs Older People’s Service - (Self-Refer) -We provide a free, safe and dependable outreach support service for people aged 65 and over living in East Cambridgeshire. We’ll help you to live independently for as long as possible by providing confidential, emotional, financial and practical support. Our fully trained, qualified and friendly staff will visit you in your home and provide you with support on issues.

  • Cambridge CarelineAt Careline 365 we are acutely aware of the challenges faced by older people. As the years advance, health issues can mean that day to day tasks become more difficult. Sometimes this can mean giving up on the idea of living independently altogether. We believe that this doesn’t have to be the way. Our mission is to help as many people as possible live safe and enjoyable later lives. That’s why we strive to offer our service for the best possible price. We also like to keep things simple. Technology need not be confusing or scary – it can have a huge positive impact on the lives of older people.


CPFT logo
CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for elderly people:

  • Neighbourhood teams - (Self-Refer) - Neighbourhood teams are the physical and mental health care hub of the local community for over 65-year olds and adults requiring community services. Services include mental health, district nursing, physiotherapy and occupational therapy. Click on the link above for more information.
  • Locality mental health services - (Self-Refer) - Locality mental health services provide mental health support in the community as part of the neighbourhood teams. Click on the link above for more information.
  • Specialist services - (Self-Refer) - Specialist community services include cardiac rehabilitation, CFS/ME, continence, diabetes, dietetics, multiple sclerosis, neuro-rehabilitation, Parkinson's disease, podiatry, respiratory and tuberculosis, speech and language therapy and tissue viability services. Click on the link above for more information.
  • Inpatient wards - (Self-Refer) - We provide a number of mental health inpatient wards as well as physical health wards which provide rehabilitation and end of life care. Click on the link above for more information.
  • Urgent care - (Self-Refer) - We provide three minor injury units in Fenland and Ely and a joint emergency team provides a two to four hour response service for people in their home when they become unwell and need urgent care. Click on the link above for more information.

 

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Self-Harm Services:                                                                                                                                                                                               


  • Samaritans logoSamaritans - (Self-Refer) - We offer a safe place for you to talk anytime you like, in your own way, about what's getting to you.                                       

  • Chums logo
    CHUMS - (Self-Refer) - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends. CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults. We support and empower you to overcome your problems through a range of free confidential services. CHUMS can support young adults up to the age of 25 in Cambridgeshire.(Offers Counselling)

 

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Suicide Services:


  • Samaritans logoSamaritans - (Self-Refer) -Whatever you're going through, call us free any time, from any phone on 116 123. We're here round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it's best to call us on the phone. This number is FREE to call. We’re there for people when they need us, which could be any time of day or night. People talk to us for as long as they like, as many times as they like. We don't rush, interrupt or push anyone out of the door. We let people lead the conversation at their own pace. There's no waiting lists, and no assessments.                                                                                                                                                                                                                                                                                                                                                                                      

  • Help is at Hand logoHelp is at Hand  - A booklet specifically written for those bereaved by suicide by those who have also been affected by suicide. The booklet gives practical information as well as details of further support.

  • Stop Suicide logoSTOP Suicide – CPSL Mind’s STOP Suicide is an award-winning suicide prevention campaign which reaches across Cambridgeshire and Peterborough. It seeks to empower communities and individuals to help stop suicides by being alert to warning signs, asking directly about suicide and helping those who are feeling suicidal to stay safe. 
    You can find information on how to support others and manage suicidal thoughts yourself on their website and there are voluntary opportunities to get involved with campaigning.

  • Help is at Hand logoSupport After Suicide - We are a special interest group of the National Suicide Prevention Alliance who focuses on supporting those bereaved or affected by suicide.

  • NHS 111 Mental Health Crisis Picture
    First Response Service
    - (Self-Refer) -
    A 24-hour service for people in a mental health crisis, you can access this by dialing 111 and then choosing option 2. This service is for anyone, of any age, living in Cambridgeshire and Peterborough (for some areas like Wisbech you will need to ask for option 2 when you get through to a provider who will pass you on). The phone will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need. They can offer advice over the phone, put you in contact with the crisis services or even refer you to a Sanctuary - safe places run by Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind).                                                                                                                                                                                                                                                              

  • lifecraft logoLifecraft Suicide Bereavement Support Service - (Self-Refer) - The service aims to ensure information and access to support is available to those bereaved by suicide. The service is available to family and friends in the Cambridgeshire and Peterborough area.                                                                                                                                                                                                                                                                                 

  • lifecraft logoLifeline - (Self-Refer) - Lifeline is a free, confidential and anonymous telephone helpline service that is available from 7.00pm – 11.00pm 365 days of the year, you can call it on 0808 808 2121. The Line provides listening support and information to someone experiencing mental distress or if you are supporting someone in distress.

 

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Sexual and Domestic Abuse Services:



  • Choices logoChoices Counselling - (Self-Refer) - Choices offer a confidential counselling service in Cambridge (UK) and surrounding areas for women and men whose lives are affected by childhood sexual abuse.(Offers Counselling)

  • Muslim womens network logoMuslim Women's Network UK - (Self-Refer) -
    The overall goal of the helpline is to provide a national specialist faith and culturally sensitive service that is confidential and non-judgmental, which offers information, support, guidance and referrals to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are suffering from or at risk of abuse or facing problems on a range of issues. The helpline also acts as an interface or conduit between the victims and services that offer a concrete response to the request for help.                                                                                                                                                                                               

  • Womens aid logoWomen's Aid - (Self-Refer) - Women’s Aid is the national charity working to end domestic abuse against women and children.

  • Mens advice line logoMen's Advice Line - (Self-Refer) - Help and support for male victims of domestic violence. Men's Advice Line: a confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).                                                                                                                                                                                                                                                                               

  • Cambs rap crisis care logoCambridge Rape Crisis Centre - (Self-Refer) - Deliver a range of support services to women and children in Cambridgeshire who are survivors of rape, sexual abuse and violence.(Offers Counselling)
  • Rape crisis partnership logoPeterborough Rape Crisis Centre - (Self-Refer) - is committed to supporting and empowering female survivors of rape and sexual abuse, regardless of race, ethnicity, sexuality, age and other discriminatory factors respecting individual lifestyles through the provision of a confidential telephone help line, a face to face support service and other appropriate support mechanisms.(Offers Counselling)                                                                                                                                          

  • PRCCG logoCambridge & Peterborough Rape Crisis Partnership - (Self-Refer) - The Cambridge and Peterborough Rape Crisis Partnership (CAPRCP) comprises two independent dedicated specialist sexual violence organisations, Cambridge Rape Crisis Centre (CRCC) and Peterborough Rape Crisis Care Group (PRCCG). The partnership has over 60 years’ combined experience in the design and delivery of specialist support services to survivors of rape and sexual abuse, regardless of when the abuse happened. Our core purpose is to alleviate the psychological and emotional trauma that affects survivors of sexual violence and assist them to overcome both the short and long-term effects of sexual violence whilst they work to regain control of their lives and make positive decisions about their future.(Offers Counselling)                                                                                   
  • Cambs constabulary logoCambridgeshire Constabulary - Being a victim of crime can affect our mental health, the Victims and Witness Hub provides a variety of information that may be of help. There is also a variety of other useful information on support available on the Cambridgeshire Constabulary website.

  • Cambs pboro domestic sexual abuse logoDomestic Abuse and Sexual Violence Partnership - (Self-Refer) -The Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership is made up of key agencies in the county that have a role in preventing, and providing services and support to survivors of, Domestic Abuse and Sexual Violence.

  • The Elms logoThe Elms - SARC - (Self-Refer) -The Elms SARC offers free support and practical help to anyone in Cambridgeshire who has experienced
    sexual violence and/or sexual abuse. Our service is completely confidential and you do not have to give any personal information in order to get help.                                                                                                                                                                                                                                                                                                                                                

  • YMCA logoRespect - YMCA Trinity Group - (Self-Refer) - Free workshops to Schools, Colleges & Community groups raising awareness of domestic abuse in young peoples relationships.  Solution focused Counselling for young people affected by domestic abuse.  Family programmes for parents/carers who experience abusive behaviour from their child aged 10 – 17 yrs.  All services are free to access.

 

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PTSD Services:


  • British transport police logoRoad Victims Trust - (Self-Refer) - Supporting the victims of serious road collisions with emotional and practical support. Takes direct referrals from the Road Police Team or self-referral.(Offers Counselling)

  • Combat stress logoCombat Stress - Charity providing free services for ex-servicemen and women with conditions such as post traumatic Stress Disorder (PTDS), depression and anxiety disorder.Support can be residential, community based or financial.

  • Insight logo
    Insight- (Self-Refer) -
    Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.(Offers Counselling)

 

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Drug/Alcohol Abuse Treatment Services:

Online support during covid-19:

Cambridgeshire                                                              


  • CPFT logo
    CASUS - Cambridgeshire Child and Adolescent Substance Use Service (Young People)
    - (Self-Refer) - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families.
  • The Sanctuary - Peterborough and Cambridge - Telephone 111 and ask for first response. Providing a safe place for people with Mental Health issues, Dual Diagnosis Mental Health and Addiction Issues including Drugs and or Alcohol.

  • CGL logo

    CGL: Change Grow Live - Cambridgeshire - Providing help and support to adults, children, young people and families. There services cover a wide variety of areas including health and wellbeing, substance use, mental health, criminal justice, domestic abuse and homelessness. You can download and fill out their referral form here and a leaflet about the services here.

Peterborough   

  • CGL logoCGL Peterborough - (Self-Refer) - (Adults) Aspire is available to provide support for those with substance misuse issues and support for their families and carers within the Peterborough area. Dedicated staff offer support to the individual in achieving and sustaining recovery. Aspire offers one to one support, medical prescribing, and detoxification as well as structured group work, structured and peer led activities and counselling.
  • CGL logoCGL #POW (Possibilities, Opportunities, Without taking risk) (Young People) - (Self-Refer) -The young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and tailor made treatment to all those that are referred in to our service based on their needs or goals.    
  • The Sanctuary - Peterborough and Cambridge - Telephone 111 and ask for first response. Providing a safe place for people with Mental Health issues, Dual Diagnosis Mental Health and Addiction Issues including Drugs and or Alcohol.

National Networks available in Cambridgeshire & Peterborough     


  • AA logoNA logoAlcoholics Anonymous/Narcotics anonymous - (Self-Refer) - is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.  There a number of groups that meet across Cambridgeshire and Peterborough.You can find information about the Polish speaking group meetings here.
  • Alcohol Concern - Help, advice and support to manage alcohol intake.

  • Al-Anon Family Groups  - Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not.


  • Frank logoTalk to Frank- is national website that provides Information and advice on drug use for teenagers and family members who are worried about drug use.

  • Drinkaware logoDrinkaware - is an independent charity working to reduce alcohol misuse and harm in the UK, helping people make better choices about drinking.

  • Adfam logoAdfam - is a national UK charity working to improve support for those affected by someone else's substance use.

Recovery Cafes : free, regular, no appointments needed, drop-in cafes where you can find lots of information on recovery from drug and alcohol use, chats with others in recovery and enjoy a free tea or coffee on us.

  • Cambridge: The Edge Café, Brookfield NHS Site, Mill Rd, CB1 3DF, Every Thursday 12-3pm

  • Cambridge: Frazzled Café, Marks & Spencers, Sidney St, Cambridge, CB2 3HH

  • Ely: The Countess Free Church, Ely, Every Monday 10am – 12pm

 

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Pregnancy Services:


  • Tommys logoTommy's - An organisation that provides accredited midwife-led pregnancy health information for parents-to-be, and funds research into the causes of pregnancy loss.

  • Pandas logoPANDAS - (Self-Refer) - Pre And Post Natal Depression Advice and Support (PANDAS) help support and advise any parent who is experiencing a perinatal mental illness. They also inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.

  • Sands logoSANDS - (Self-Refer) - Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to influence policy makers and promote research to reduce the number of babies dying.

  • Petals logoPetals - (Self-Refer) - Petals (Pregnancy Expectations Trauma and Loss Society) provides a specialised counselling service at Addenbrookes Hospital in Cambridge, Queen Charlottes and St Mary’s Hospitals in London, the John Radcliffe Hospital in Oxford, and Ipswich Hospital. Petals was set up as a charity in 2011 by a group of healthcare professionals working in maternity care, alongside women who had experienced first-hand the loss of a baby, or trauma during birth.                                                                                                                                                                                               

  • CPSL Mind logoCPSL MIND - (Self-Refer) - CPSL Mind is a mental health charity which promotes positive wellbeing across our communities and supports people on their road to recovery from a wide range of mental health challenges.They offer online support, community initiatives to connect people, counselling, Cognitive Behavioural Therapy, peer support groups, Perinatal services and opportunities to get involved with training, volunteering, campaigning and fundraising.
  • CPSL Mind logo

    CPSL Mind Perinatal Service – (Self-Refer) – CPSL Mind’s Perinatal Team offer a range of courses and peer support groups which help pregnant women and new Mums to stay emotionally healthy on their motherhood journey.

 

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Social Isolation Services:


  • Citizens advice logoCitizens Advice Bureau - (Self-Refer) -Citizens Advice Bureau provides free and confidential advice to everyone. CAB take the time to listen to you and equip you with the information, options and support that fit your needs.

  • Asylum aid logoAsylum Aid - (Self-Refer) - Asylum Aid is an independent, national charity working to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad. We provide free legal advice and representation to the most vulnerable and excluded asylum seekers.

  • Winter comfort logoWintercomfort  - (Self-Refer) - Wintercomfort supports people who are homeless or at risk of losing their homes in Cambridge. They offer a safe place where people can feel welcome and valued, basic amenities such as meals, showers and laundry facilities. The also offer a range of educational and recreational activities, opportunities to access other agencies (e.g. health service), legal advice and meaningful work and volunteering opportunities through our social enterprises.

  • workroutes logoWorkroutes - (Self-Refer) - Work routes helps unemployed people find and sustain employment. The free service enables jobseekers to improve their skills and employability and create a personal plan to find the right job for them.

  • Make do and mend logoMake Do and Mend - (Self-Refer) - Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.

  • Tempo SpiceTempo (Was called Spice) - (Self-Refer) - Tempo is a charity that has developed a system of Time Credits as a way of recognising and celebrating the time people give and encouraging more new people to get involved in volunteering. A Time Credit is ‘earned’ for an hour of volunteering and can then be ‘spent’ on an hour of something that person enjoys, such as the theatre, swimming or learning new skills.

  • Camridge ethnic communtiy forum logoCambridge Ethnic Community Forum - (Self-Refer) - CECF is an umbrella organisation for Cambridge and district that provides racial equality services to individuals and groups.  CECF provides a cultural diversity service that helps promote an understanding between people from different ethnic groups and help them be a natural part of Cambridge life. We give special social, cultural, moral and practical support to groups and develop particular projects where needed.  One of our key projects is the Cambridgeshire Human Rights and Equality Support Service (CHESS)

  • Cambs city logoCambridge City Customer Services - (Self-Refer) - Cambridge City Customer Services provide advice relating to any issues regarding Council Tax, Housing Benefit, and Council Tax Reduction, Housing, Homelink and Tenancy Issues.                                                                                                                                                                                               

  • Richmond fellowship logoRichmond Fellowship (Cambridge Employment Service) - (Self-Refer) - We’re a specialist employment service providing support for people recovering from mental health problems to find paid employment, voluntary work, education and training or to retain their current employment.                                                                                                                                                                                               
  • Vivacity logoVivacity Volunteering - (Self-Refer) -Vivacity helps people get involved in making things happen in your city through volunteering. Meet like minded people and develop new skills by volunteering at Vivacity. They also offer training opportunities, career days and exhibition recruitment! Vivacity are passionate about helping people within the community through local involvement opportunities and anyone can volunteer.

  • Extended hands for women logoExtended Hands For Women
    - (Self-Refer) - We are a community based outreach team working proactively with women and girls in the Peterborough area in order to relieve the feelings of isolation, loneliness, marginalisation and rejection in a way which mobilises, befriends and empowers them to achieve social and economic inclusion. In short - “To promote social, emotional and practical support to women”.
                                             


  • Brothers through boxing logoBrothers Through Boxing - (Self-Refer) -Brothers Through Boxing (BTB) is a non–contact Boxercise and general fitness programme designed to help 16-25yr old males live happier, longer lives. BTB is a peer led “go to” project, whereby its main object is to tackle the issue of male isolation and loneliness, by increasing social connections. This is achieved through peer led discussion and the “Road to Resurgence” Handbook. We believe they now accept female referrals also.                                                                                                                                                                       

  • Cambs community arts logoCambridge Community Arts (CCA) - (Self-Refer) -CCA uses the creative process as a tool to empower people by tapping into their own creative resources and improving their mental well-being.  We particularly welcome learners with experience of mental ill-health. Our courses improve art-form skills, confidence and develop creative and supportive communities. We work with talented artists (musicians, producers, directors, actors, film-makers, photographers, poets, story-tellers etc.) experienced at delivering creative learning and inspiring others.                                                                                                                                                                                               

  • Cambridgeshire net logoPositive People Care - (Self-Refer) - We help & support people with mental health problems & other long term illness's, we also support carers who are helping these people. We help you by taking you out on subsidised coach trips twice a month & holidays all arranged for you 3 times a year. We also have Art & Craft sessions weekly.

  • People and animals logoPeople & Animals - (Self-Refer) - People & Animals UK is a Community Interest Company providing animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.                                                                                                                                                                                                                                              

  • K9 project logoThe K9 Project - (Self-Refer) - Working alongside children and young people who are in experiencing challenge preventing them from reaching their full potential. Supporting people who want to set up their own canine assisted interventions and projects through established coaching programmes, training packages, workshops and resources. Community cafes in Ely and Ramsey for people and dogs to mix.                                                                                                                                                                                                                                           

  • Fenland volunteer centre logoFenland Volunteer Centre - (Self-Refer) - There are lots of opportunities to get involved. Whatever your age, whatever your interests or abilities, your community needs you! From supporting and helping people to DIY, gardening and conservation, or office and IT skills!                                                           

  • People and animals logoPeople & Animals - (Self-Refer) - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.                                                                                                                                                                              
  • AMC Logo#ANDYSMANCLUB - (Self-refer) - ANDYSMANCLUB are real, non judgmental, talking groups for men. We are the creators of the viral #ITSOKAYTOTALK movement, and hold meetings every week.             
  • safeplacesSafe Places -  Safe Places National Network is here to unite all the Safe Place (and Keep Safe) schemes. We do this by having all the information in one place so everyone can see it. We are making special teaching materials so Safe Places can be taught about in schools. We help make it easier to find and use a Safe Place not just when you need one but as a way of getting to know people. What we do: Provide a special easy to use Web Site to teach about the Safe Place schemes. Encourage badge holders to visit the Safe Places to get to know more people in their community. Promote allowing more user groups to participate in the Safe Places Schemes. Support more authorities in launching a Safe Place Scheme. Help authorities recruit more Safe Places. Help users with our free-to-use phone apps so they can quickly locate a Safe Place in time of need.

  • Butterfly Ladies - The Butterfly Ladies are a group of women who have lived experience with mental health challenges who meet up every Thursday at 10:30am-12:30pm to chat over tea and coffee and support one another at St Mary's Church in Eynesbury. If you would like some more information on the Butterfly Ladies, you can contact Ellie on 07914 307 556 or ellie187@hotmail.co.uk

  • Light Project Peterborough LogoLight Project Peterborough -  The Vision of Light Project Peterborough is: To reveal Jesus’ love by reaching out to and walking alongside the marginalised and those in need and by equipping and enabling those we meet to do the same. We do this by: Sharing our Christian faith, by meeting people wherever they are, Co-operative social action and mission, Providing shelter and support for the homeless, Working in partnership with others, Modelling a loving community where everyone is valued, Communicating stories of good new.

  • Groundwork East LogoGroundwork East - (Self-Refer)  We’re passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny and no-one is held back by their background or circumstances. We help people gain confidence and skills, get into training and work, protect and improve green spaces, lead more active lives and overcome significant challenges such as poverty, isolation, low skills and poor health. Please email ashley.lydiate@groundwork.org.uk to refer yourself.

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Anxiety, Depression and Stress Services:


  • CPSL Mind logoCPSL MIND - (Self-Refer) - CPSL Mind is a mental health charity which promotes positive wellbeing across our communities and supports people on their road to recovery from a wide range of mental health challenges.They offer online support, community initiatives to connect people, counselling, Cognitive Behavioural Therapy, peer support groups, Perinatal services and opportunities to get involved with training, volunteering, campaigning and fundraising.
  • good life logoGood Life Service - (Self-Refer) - The Good Life Service focuses on individual strengths and skills. It encourages peer support and community connectivity and is available to adults aged 18 upwards living in Cambridgeshire and Peterborough. It has something for everyone, regardless of whether or not you have a diagnosed mental health problem.
  • University Good Life Project (Self-refer)- CPSL Mind in partnership with Anglia Ruskin University and the University of Cambridge are offering wellbeing support for students in the form of Good Mood Cafes, Open Door calm spaces and mental health information sessions. The project supports students to build connections with other students, learn self-help techniques, connect to personal strengths and get access to further support if needed. Download the leaflet here.

  • Lifeline plus logoLifeline Plus - a mental health and wellbeing helpline for people aged 18 and over living in Cambridgeshire and Peterborough, is available Monday-Friday between 9am and 2pm via freephone 0808 808 2121. The line will support people to manage their wellbeing, provide self-help advice or signpost to other organisations for particular concerns. 7 days a week, between 2pm and 11pm the same number is Lifeline, managed by Lifecraft who provide support for those in mental health distress: 0808 808 2121.
    • CPFT logoPsychological Wellbeing Service - (Self-Refer) - The Psychological Wellbeing Service can offer support to those aged 17 and over via a range of brief supported self-help and talking therapy options. The service usually helps people with mild to moderate mental health issues, including depression, anxiety, post-traumatic stress, panic attacks, phobias or Obsessive Compulsive Disorder. You can self-refer to the service by calling 0300 300 0055 of or via CPFT NHS (click on self-refer psychological wellbeing service).                                                                                                                                                                                                                      

    • Kooth LogoKooth (11- 18 year olds, up to 19th Birthday) - (Self-Refer) - Kooth is a confidential and anonymous online service for young people, specifically developed to make it easy and safe for young people to access mental health support as and when they need it, while removing any associated stigma. Once signed up, Kooth users have access to BACP trained counsellors available until 10pm, 365 days a year, peer-to-peer support through moderated forums, and a range of self-help materials, co-written by other young people. Any young person aged 11 – 18 with a Cambridgeshire or Peterborough postcode can access the service for free.
    • Cogswheel trust logoThe Cogwheel Trust - (Self-Refer) - The Cogwheel Trust provides counselling support for adults and young people aged 6-16 years in Cambridge and the surrounding areas. Parents can refer their child into the service which is based in Cambridge. The Cogwheel Trust is a charity and it asks for donations towards appointments based on income. To find out more visit their website or call 01223 464385.

    • Arts and Minds logoArts and Minds - Arts on Prescription is a series of friendly, weekly art workshops for people experiencing depression, anxiety and/or other mental health problems. Led by a professional artist and a qualified counsellor, they offer the chance to experience working with a wide range of materials and techniques, including drawing, printmaking and sculpture. Sessions last for two hours and are open to all abilities – no experience necessary – and offer the opportunity to work on something creative, stimulating and absorbing with the aim of increasing well-being. A ‘hands-on art workshop’ is a good description of Arts on Prescription, it is important to understand that it is not art therapy, although participants find it therapeutic!  The counsellor is there in case anything comes up, which sometimes happens, but generally, the artist and counsellor co-facilitate the workshop by taking part in the creative activities alongside the participants. For more information on how to be referred to the service visit the website.
    • Make do and mend logoMake Do andMend - (Self-Refer) - Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.

    • Insight logo
      Insight - (Self-Refer) - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country.
      We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.                                                                                                                                                                                               
    • CPFT logoCameo - (Self-Refer) - Cameo is an early intervention service for psychosis. The service provides support for individuals, families, carers and friends. Cameo is funded and provided by CPFT (Cambridgeshire and Peterborough NHS Foundation Trust).                                                                                                                                                                                                


    • lifecraft logoLifecraft - Lifecraft is a user-led organisation for adults in the Cambridge area who have experience of mental health difficulties in their lives. Services include creative activities, recovery groups, social activities and employment and volunteering opportunities. Lifecraft also have an Information Hub, a counselling service and Lifeline, a telephone helpline that runs 365 days a year, you can call on 0808 808 2121.
    • everyone health logoEveryone Health - The High Risk Health Trainer service will work closely to support patients with serious mental illness focusing on key lifestyle behaviours such as diet, exercise and wellbeing and signposting to other relevant services. This can be anyone who has any diagnosable mental health illness such as anxiety, depression, bipolar, psychosis, schizophrenia or personality disorder. Appointments are on a 1to1 basis and consist of up to eight 45 minute appointments. You can contact their Clinical Contact Centre on 0333 005 0093


    • Cambs consultancy counselling logoCambridgeshire Consultancy in Counselling - (Self-Refer) - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                                                                                                            

    • Richmond fellowship logoRichmond Fellowship (Cambridge Employment Service) - (Self-Refer) - We’re a specialist employment service providing support for people recovering from mental health problems to find paid employment, voluntary work, education and training or to retain their current employment.                                                                                                                                                                                               

    • Richmond fellowship logoRichmond Fellowship (Fenland Wellbeing Website) - (Self-Refer) - We’re a specialist employment service providing support for people recovering from mental health problems, including Autism and Asperger's, to find paid employment, voluntary work, education and training or to retain their current employment. The Wellbeing Service works with people aged 18–64 who live in Fenland – North Cambridgeshire. The service supports people who are experiencing mental distress to the extent that it is impacting on their lives and sense of wellbeing.

    • Insight logo
      Insight  (Peterborough and Cambridgeshire) - (Self-Refer) - Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 17 and over and living in the Peterborough or Cambridgeshire area.                                                                                                                                                                                               

    • Illuminate logoIlluminate
       - (Self-Refer) -
      Illuminate is a registered charity, providing coaching and personal development courses throughout the East of England. Based in Cambridge we help people who have experienced a setback including mental ill health, and are unemployed or on a minimal income. Through our work we rebuild self-confidence, enabling sustainable positive changes, improving lives for the better.                                                                                                                                                                                                                   
    • Frazzled cafe logoFrazzled Café - (Self-Refer) - Frazzled Cafe is a registered charity that operates with the purpose of providing a safe, anonymous and non-judgemental environment where people who are feeling frazzled can meet on a regular basis to talk and share their personal stories. Frazzled Cafe is for the four-in-four feeling frazzled and overwhelmed by the stresses of modern life. With the support of Marks & Spencer we are currently running fortnightly Frazzled Cafe meetings in Brighton, Cambridge, Leeds, Liverpool, London (Marble Arch, Victoria & Stratford), Newcastle, Norwich and Wolstanton in Staffordshire. Please bear in mind that these meetings are not therapy sessions. If you are currently suffering from serious mental illness it may not be appropriate to attend.                                                                                                                                                                                                                                                                    

    • People and animals logoPeople & Animals - (Self-Refer) - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.                                                                                         
    • MyHealth Cambridgeshire & Peterborough App - The MyHealth app provides up-to-date information about the locations and opening times of a range of health services in the area, including some mental health services. Search for ‘MyHealth Cambridgeshire & Peterborough’ in the Android or Apple app store to download.                                                                                                                                                                                          
    • Group Therapy CentreGroup Therapy Centre - The Group Therapy Centre is a long-established, not-for-profit, psychological treatment service, and is unique in providing both short and long-term group therapy. We treat a wide variety of conditions ranging from Depression and Anxiety to more serious conditions such as Bipolar and Personality Disorders. We offer CBT, Schema and Long term open ended group therapy. CBT services are free, other services incur a fee based on ability to pay.                                                                                                                                                         

    • Head 2 Toe logoHead To Toe CharityWith your support, Head to Toe can help our amazing NHS staff to provide even better care and treatment, while raising public understanding of the challenges experienced by the people that CPFT serve. Every penny you give will enhance the services that CPFT provides and support people of all ages receiving mental health, community and social care across Cambridgeshire and Peterborough.
    • H.A.Y. (How Are You Cambridgeshire) has wellbeing tips.

      H.A.Y. (How Are You Peterborough) has wellbeing tips.

    • Recovery College EastThe Recovery College East runs courses designed to help you in your Recovery. The details and prospectus can be found on their website.

    • AMC Logo#ANDYSMANCLUB - (Self-refer) - ANDYSMANCLUB are real, non judgmental, talking groups for men. We are the creators of the viral #ITSOKAYTOTALK movement, and hold meetings every week.             

                                                                                                                                                                                                   
    • Recovery Coach Team - (Self-Refer) - A service available to help offer support for people who have accessed secondary services and about to be discharged back to primary care (GP). Their contact details are recoverycoachteamreferrals@cpft.nhs.co.uk and their website link.


    CPFT logo
    CPFT - (Self-Refer) - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with mental health challenges:

     

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    Disability Help Services:


    • National autistic societyNational Autism Society - (Self-Refer) - NAS are the leading UK charity for people with autism (including Asperger syndrome) and their families. We provide information, support and pioneering services, and campaign for a better world for people with autism.

    • CDA logoCambridgeshire Deaf Association - (Self-Refer) - CDA provide services for deaf people across Cambridgeshire and we provide deafness related training.

    • family actionFamily Action  - (Self-Refer) - Family Action - Family Hurdles Additional Needs Support - A 'Social Prescribing' project for families with a child with ASD or ADHD. Family Action is a charity commited to building stronger families by delivering innovative and effective services and support that reaches out to many of the UK's most vulnerable people.

    • Camsight logoCamSight - (Self-Refer) - Cam Sight is a local charity embedded in the community, working with 1,800 people living with low vision and blindness in Cambridgeshire. Cam Sight is a life-long resource for all ages. Our mission is to support local people of all ages with low vision and blindness to live the lives they choose. We aim to enhance independence, improve well-being, and increase inclusion. We bring visually impaired children and families together and support older people with sight loss to remain a valued part of their communities, ensuring they have the information, support, and technology they need to remain independent.                                                                                                                                                                                               

    • Hunts society for the blind logoHunts Blind - (Self-Refer) - Huntingdonshire Society for the Blind is an independent, local charity dedicated to supporting people with sight impairment who live in the old county of Huntingdonshire.

    • Cambs consultancy counselling logoCambridgeshire Consultancy in Counselling - (Self-Refer) - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                  

    • Disability logoDIAL - (Self-Refer) - Disability Peterborough is your local centre for free confidential and impartial information and advice, for physically disabled people, their carers and families. The purpose of Disability Peterborough is to provide a range of services that assist people with physical disabilities to achieve their potential and have maximum choice and control over their lives.  The information and help we provide can enable anyone, living in Peterborough, with a disability gain the freedom and support they are entitled to. We hold a Legal Services Quality Mark for disability case work.                                                                                                                                                                                                                       

    • isle of ely society for the blind logoIsle of Ely Society for the Blind - (Self-Refer) - At Isle of Ely Society for the Blind we are dedicated to giving high levels of care, understanding and temperament to those less able to see across North East Cambridgeshire, from north Tydd St Giles and south Ely, Stretham.                                                                                                                                                                                               

    • deafblind uk logoDeafBlindUK - (Self-Refer) - We support people with combined sight and hearing loss to live the lives they want. Whether you need some support to get back on your feet after a diagnosis, a helping hand to help you do the things you love, someone to turn to when you’re feeling low or some information, advice and guidance, we’re here to help.                                                                                                                                                                                                                                                              

    • Disability logoDisability Peterborough (DIAL) - DIAL Peterborough is your local centre for free confidential and impartial information and advice, for physically disabled people, their carers and families. The purpose of DIAL Peterborough is to provide a range of services that assist people with physical disabilities to achieve their potential and have maximum choice and control over their lives.   The information and help we provide can enable anyone, living in Peterborough, with a disability gain the freedom and support they are entitled to. We hold a Legal Services Quality Mark for disability case work.                                                                                                                                                                 

    • Little miracles logoLittle Miracles - (Self-Refer) - Little Miracles is a charity for families of children that have additional needs, disabilities and life limiting conditions. We can take families with children before birth till the age of 25 and can offer support to siblings and grandparents. They offer counselling (both adults and children), family support, benefits advice, play services and play therapy. It's service is free and for referrals please call on 01733 262226 or email clinicalteam@littlemiraclescharity.org.uk                                                                                                                                                                      

    • People and animals logoPeople & Animals - (Self-Refer) - Provides animal and land-based therapeutic interventions, activities, education and skills development opportunities for children, young people and adults to support and enhance the physical, emotional and social well-being of individuals and the wider community.Creating opportunities for excluded and vulnerable people to engage, driving social change, supporting coordinated community action in economically marginalized, isolated communities. We utilize the non-threatening appeal of animals and nature-based activities to overcome barriers faced, regardless of physical or learning disability, mental health challenges, age, culture, economic status or background.

    • Making Space - Advice and Support service for people and carers. For every person with care and support needs to have access to personalised, outcome focused services that are delivered with dignity, respect and compassion and support them to enjoy an everyday life. It's their mission to provide high quality health and social care services that are innovative, responsive and flexible to each individual’s needs and choices. 
    • mhc logoMental Health Care - MHC Ltd is one of the UK ‘s top 50 providers of support to individuals with learning disabilities, mental health  issues, behaviours that challenge and autism. Offers residential support.

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    Personality Disorder Services:

    • CPFT logoSpringbank Cambridgeshire and Peterborough NHS - Springbank is a 12-bed inpatient recovery unit for women with a diagnosis of borderline personality disorder (BPD) who are struggling to cope with the demands of life outside of hospital, despite the input from community psychiatric services. Funded by CPFT.                                                                                                                                                                                               
    • CPFT logoCambridgeshire and Peterborough NHS Community Team – Offer assessment and treatment advise, support, care plans and specialist interventions. Funded by CPFT.                                                                                                                                                                                                                                                            
    • Rethink logoRethink - (Self-Refer) - Offer loads of helpful links to services and information/advice.
    • everyone health logoEveryone Health - The High Risk Health Trainer service will work closely to support patients with serious mental illness focusing on key lifestyle behaviours such as diet, exercise and wellbeing and signposting to other relevant services. This can be anyone who has any diagnosable mental health illness such as anxiety, depression, bipolar, psychosis, schizophrenia or personality disorder. Appointments are on a 1to1 basis and consist of up to eight 45 minute appointments. You can contact their Clinical Contact Centre on 0333 005 0093                                                                                                                                                                                              

    • Time to change logoTime to Change
      - (Self-Refer) - Offers helpful advice on where you can get help and you can see other peoples stories.                                                                                                                                                                                               

    • Elefriends logoELEFriends - (Self-Refer) - Elefriends is a friendly, supportive online community for anyone experiencing a mental health challenge.                                                                                                                                                                                               

    • CPSL Mind logoCPSL MIND - (Self-Refer) - CPSL Mind is a mental health charity which promotes positive wellbeing across our communities and supports people on their road to recovery from a wide range of mental health challenges.They offer online support, community initiatives to connect people, counselling, Cognitive Behavioural Therapy, peer support groups, Perinatal services and opportunities to get involved with training, volunteering, campaigning and fundraising.
    • Bipolar uk logoBipolar UK - (Self-Refer) - We're the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. Each year we reach out to and support over 80,000 individuals through our range of services.
    • Group Therapy CentreGroup Therapy Centre - The Group Therapy Centre is a long-established, not-for-profit, psychological treatment service, and is unique in providing both short and long-term group therapy. We treat a wide variety of conditions ranging from Depression and Anxiety to more serious conditions such as Bipolar and Personality Disorders. We offer CBT, Schema and Long term open ended group therapy. CBT services are free, other services incur a fee based on ability to pay.                                                                                                                                                                                              


    CPFT logo
    CPFT - (Self-Refer) - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for people with personality disorders and other challenges:

     

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    Young People Services: 

    • Centre 33 logoCentre 33 - (Self-Refer) - Centre 33 exists to help every young person in Cambridgeshire fulfil their potential and overcome problems through a range of free and confidential services - including housing, sexual health, family problems, bullying.

    • CPSL Mind logoCPSL MIND - (Self-Refer) - CPSL Mind is a mental health charity which promotes positive wellbeing across our communities and supports people on their road to recovery from a wide range of mental health challenges.They offer online support, community initiatives to connect people, counselling, Cognitive Behavioural Therapy, peer support groups, Perinatal services and opportunities to get involved with training, volunteering, campaigning and fundraising.

    • Stress less logoStress LESSCPSL Mind’s Stress LESS campaign seeks to empower young people (aged 12–18) to help reduce stress and tackle the stigma surrounding mental health alongside their peers.

      Schools and youth organisations in Cambridgeshire and Peterborough are encouraged to implement the campaign utilising the resources available on the website with the young people they come into contact with. 


    • CGL logo#POW - (Self-Refer) - #POW (Possibilities, Opportunities, Without taking risk) young people’s drug and alcohol service is a free and confidential service that works with young people and families around their, or their parent’s or carer’s substance use. We offer awareness courses on drugs and alcohol, and offer tailor made treatment to all those that are referred in to our service based on their needs or goals.

    • YMCA logoRespect - YMCA Trinity Group - (Self-Refer) - Free workshops to Schools, Colleges & Community groups raising awareness of domestic abuse in young peoples relationships.  Solution focused Counselling for young people affected by domestic abuse.  Family programmes for parents/carers who experience abusive behaviour from their child aged 10 – 17 yrs.  All services are free to access.                                                                                  

    • Embrace bannerEmbrace - (Self-Refer) - CBT Trauma-focused counselling support for 13-24 year-olds victims of or witnesses to domestic abuse or sexual violence.
                                                                                                                                                                                                                           

    • On my mind logo On My Mind - aims to empower young people to make informed choices about the mental health support they want, the treatments they receive and the outcomes they desire. It contains information, advice and resources to help young people support their own mental health, including signposting to sources of support in times of crisis and tools to help young people manage their own wellbeing.                                          

    • CPFT logoCASUS - Cambridgeshire Child and Adolescent Substance Use Service
       - (Self-Refer) - CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families. Our website contains information on our services, including how to refer yourself, or somebody else, and lots of information and advice around drugs, alcohol, and mental wellbeing. The service has been commissioned by Public Health England since April 2010, when CASUS was awarded the contract to work with young people, and their families, who have drug and alcohol concerns, issues or problems and live in Cambridgeshire.
                                                                                                                                                                                                                                                                                    

    • Turtle dove logoTurtle Dove Cambridge - (Self-Refer) - Turtle Dove Cambridge was created to fill a gap in youth support work. With one very specific aim Kate Nation founded Turtle Dove to improve the future of young women who are or are at risk of becoming unemployed through not having the confidence or experience to seek employment. This mission was driven by Kate’s first-hand experience in the youth sector where she saw the effects of a system where there are twice as many young women not currently searching for jobs compared to their male peers. She also wanted to create a safe female only space that offers these young women an opportunity to flourish away from the pressure of their male contemporaries, around whom research shows they often don’t perform to the best of their abilities. Empowering young women aged between 15 and 23.                                                                                                                                                                                                                              

    • Chums logoCHUMS - (Self-Refer) - CHUMS offers individual support, group work, family support, family days, activity days and residential weekends.  CHUMS ethos is to support the family as a whole wherever possible and some of our current services directly support adults.                                                                                                                                                                                                
    • On my mind logo On My Mind - aims to empower young people to make informed choices about the mental health support they want, the treatments they receive and the outcomes they desire. It contains information, advice and resources to help young people support their own mental health, including signposting to sources of support in times of crisis and tools to help young people manage their own wellbeing.   


    CPFT logo
    CPFT - Cambridgeshire and Peterborough NHS Foundation Trust - provide several services for young people:

    • Peterborough Integrated Children's Health Services - We provide support, advice and health care for children, young people, carers and families.  Our services include: Health visiting, School nursing, Child and adolescent mental health services, Children's community nursing, Community paediatrics, Child Development Centre, Paediatric speech and language therapy, Paediatric occupational therapy, Paediatric physiotherapy, Paediatric psychology, Children in care and The Family Nurse Partnership. For more information please contact Dr Venkat Reddy, Clinical Lead, Peterborough Children's Health Services, on 01733 777937.
    • Community Child and Adolescent Mental Health Services (CAMHS)- We provide a wide range of community paediatric learning disability services supporting children, young people and their families, and the professionals and organisations working with them. We also provide consultation, training and advice for professionals on signs and symptoms of mental health disorders in children and adolescents. For more information please contact Dr Nick White, Associate Director of Operations, Children, Young People and Families Directorate.
    • Specialist and in-patient CAMH services - We provide a number of specialist and in-patient services for children and young people with severe and enduring mental health problems who have a need for particular interventions, focused work and in patient treatment:

    With close links to the Darwin Centre for Young People, the CAMH Intensive Support Team is a community focused team offering an alternative to hospital admission for young people aged 12-18 years who are experiencing a crisis in their mental health and support for their families. The team also offers support following discharge from hospital admission.

    For more information please contact Dr Nick White, Associate Director of Operations, Children, Young People and Families Directorate.

     

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    LGBTQ Services:


    • Beaumont logoBeaumont Cambridge
      - (Self-Refer) - The Beaumont Society is a national self help body run by and for the transgender community. We welcome all transgender people and their partners, regardless of gender, sexual orientation, race, creed or colour.                                                                                                                                                                                               

    • Diamonds logoCambridge Diamonds
       - (Self-Refer) - Cambridge Diamonds is a local support, self-help community group for transgender people, their family and friends.                                                                                                                                                                                                            
    • The Kite Trust LogoThe Kite Trust. - (Self Refer) - We are Cambridgeshire’s leading organisation working with LGBT+ young people. We are proud to promote the health, well-being, and inclusion of LGBT+ young people across Cambridgeshire; raising awareness, supporting, and educating our local communities.                                                                                                                                                                                                                                                                          

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    Victims & Witnesses Services:


    • Cambs constabulary logoThe Cambridgeshire Constabulary - Provides a Hub of support and advice for victims and witnesses to help them get through the after-effects of crimes.


    • Victim services logoVictim Services
       - (Self-Refer) - The Victim Services Website for Cambridge and Peterborough is designed to provide victims and witnesses of crime with information about the support available to them, and make it easier for them to access this support.

    • Victim support logoVictim Support (VS) - (Self-Refer) - Give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened. Choose from a number of ways to contact us.

    • Gov.uk logoGOV Website - Get free help and advice if you’ve been a victim of crime.

    • You and co logoYou & Co - (Self-Refer) - You & Co is Victim Support’s youth programme that helps young people cope with the impact and effects of crime. You do not have to report the crime to the police to get support from us.

    • Crime Stoppers logoCrime Stoppers UK - (Self-Refer) - an independent charity helping law enforcement to locate criminals and help solve crimes. We have an anonymous 24/7 phone number, 0800 555 111, that people can call to pass on information about crime; alternatively people can send us information anonymously via our Giving Information Form. You don't have to give your name or any of your personal details. We do not trace calls or track IP addresses.

    • Samm logoSAMM - (Self-Refer) - SAMM is a national UK Charity (No 1000598) supporting families bereaved by Murder and Manslaughter. We also provide advice and training to many agencies on issues relevant to the traumatically bereaved.

    • Karma nirvana logoKarma Nirvana -- (Self-Refer) - is an award-winning British human rights charity supporting victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims.

    • Sari logoSARI - (Self-Refer) - Stand Against Racism & Inequality (SARI) is a service user/community-oriented agency that provides support and advice to victims of hate, and promotes equality and good relations between people with protected characteristics as defined by law. Most SARI staff have some direct experience of dealing with hate motivated behaviour and all staff have a clear understanding of and commitment to the objectives of SARI.

    • Stonewall logoStone Wall - (Self-Refer) - We're here to let all lesbian, gay, bi and trans people, here and abroad, know they're not alone. We believe we're stronger united, so we partner with organisations that help us create real change for the better. We have laid deep foundations across Britain - in some of our greatest institutions - so our communities can continue to find ways to flourish, and individuals can reach their full potential. We’re here to support those who can’t yet be themselves.
    • KPF logoThe Katie Piper FoundationThe Katie Piper Foundation’s aim is to have a world where scars do not limit a person’s function, social inclusion or sense of well being. Our aims are to: improve outcomes for burns survivors, deliver – directly or indirectly – intensive, comprehensive burns rehabilitation (post acute care discharge) in the UK, support burns survivors throughout their recovery, progress a deep understanding of the context in which the Foundation acts (the burns care world) and of the key stakeholder, develop key relationships, collaborations associations and partnerships.
    • FASO logoFASO - (Self-Refer) - FASO is a voluntary organisation dedicated to supporting anyone affected by false allegations of abuse. False allegations affect people in all walks of life, in personal or professional contexts, and often without any warning or forewarning.  FASO is here to support you.

    • Murdered Abroad logo
      Murdered Abroad
       - (Self-Refer) -
      A support group for families, partners and friends of the victims of murder and manslaughter abroad.
    • True vision logoTrue Vision- True Vision is here to give you information about hate crime or incidents and how to report it. On this website, you can find out what hate crimes or hate incidents are, find out about the ways you can report them, report using the online form and find information about people that can help and support you if you have been a victim.
    • Equality and human rights logoEquality Human Rights - (Self-Refer) -We are an independent statutory body with the responsibility to encourage equality and diversity, eliminate unlawful discrimination, and protect and promote the human rights of everyone in Britain. The Commission enforces equality legislation on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation – these are known as protected characteristics.
    • Hundred families org logoHundred Families - (Self-Refer) - Offer accurate information and practical advice for families bereaved by people with mental health problems along with evidence based resources for mental health professionals and others interested in serious violence by the mentally ill.
    • Support line logoSupport Line - (Self-Refer) - SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
    • Suzy lampugh logoSuzy Lamplugh - (Self-Refer) - Our mission is to reduce the risk of violence and aggression through campaigning, education and support. We help and support people to stay safe from violence and aggression through the provision of free safety tips, managing the National Stalking Helpline and delivering community projects.
    • Action Fraud logoAction Fraud - (Self-Refer) - Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.
    • British transport police logoBritish Transport Police - (Self-Refer) - We police Britain’s railways, providing a service to rail operators, their staff and passengers across the country. This website provides advice, information and support to anyone who has been affected by a crime whilst on British Transport.

    • Cross keys homes logoCross Keys Homes - (Self-Refer) - We believe everyone has the right to be treated with respect and dignity, and to live in a community free from harassment, hatred and abuse. That's why we have a dedicated Hate Crime Officer, Emma Elmett - emma.elmett@crosskeyshomes.co.uk, who can help you report the crime and tell you where to get further support. We take a zero tolerance approach to all criminal behaviour and we work with local agencies to reduce crime and anti-social behaviour. We're part of the SaferPeterborough Partnership and work closely with local police, the fire service, Peterborough City Council and community groups to make the city a safer place for everyone.
    • Coroners Court logoCoroners Courts Support Service - (Self-Refer) - The Coroners’ Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.

     

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    Physical Activity Services: 

    • Invigorate - (Self-Refer) - Membership is FREE and gives you access to any of the sessions listed. Invigorate membership also gives you the opportunity to apply for a free BETTER card and access to some botanical walking tours throughout the year. The BETTER card provides subsidised rate access to the facilities at: The Abbey Sports Complex, Cambridge Parkside Pool, Cherry Hinton Village Centre, Kings Hedges Learner Pool and Jesus Green Lido. If you are wishing to attend any of the Invigorate sessions for the first time, it is recommended to contact sport@cambridge.gov.uk or call 01223 458646 to check the availability of the session. For mental health service users only. Key workers/carers are welcome to attend sessions, in a supporting role, free of charge. Click here to view activities available and download the leaflet.
    • Lets Get Moving Cambridgeshire LogoLet's Get Moving Cambridgeshire - Let's Get Moving Cambridgeshire aims to improve the health of the Cambridgeshire population, specifically by increasing levels of physical activity. This will be done by promoting existing opportunitiesdeveloping new opportunities, and supporting individuals that require support to achieve their goals.  
    • everyone health logoWalking For Health - Everyone Health Cambridgeshire offers a range of walking groups, to suit walkers of all fitness levels. We lead walks to provide the opportunity for you to see the wide range of parks and open spaces available in Cambridgeshire.

    • everyone health logoEveryone Health - Changepoint - Changepoint is a friendly and impartial service that offers everyone free help and support for any healthy change you want to make in your life. This could be for things like getting your family fitter, doing some regular exercise, dealing with stress, kicking a habit, or simply improving your general wellbeing. Delivered by Everyone Health, funded by Cambridgeshire County Council, and supported by other partners, Changepoint is helping to improve the health and wellbeing of local communities.
    • Mental Health MattersMental Health Mates - Bryony Gordon established MHM in February 2016 as a safe space for you to walk and talk about mental health problems without fear of judgement. There are walks around the nation and you can find out some more information about the walks here and on their website here.
    • Cambs city logoInvigorate - The Invigorate programme includes activity for both mental health service users and homeless community users in Cambridge through the Cambridge City Council. There are a variety of activities on offer including: Football, swimming, t’ai chi, multi-sports activities, tennis and badminton sessions, running and walking. Some sessions are free; others have a small charge. Most sessions are run by a member of staff who will help you settle into the session and provide any advice and support you may need. The Invigorate program is for Cambridge City Residents only.

       

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    Volunteering Services:

    • CCVS Supported Volunteering Project - (Self-Refer) - We provide tailored advice and guidance to find the right volunteering opportunity or meaningful activities, support with applications, accompanied visits to organisations, travel training, help with preparation for interviews, and any further advice needed. We work with anybody who wants to become a volunteer, feels socially isolated and wants to be an active part of their community, but finds it difficult due to ill health, disabilities, lack of confidence, etc. 01223 631 819

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    Money Services:

    • Consumer Affairs -  ConsumerAffairs is the service to use for life’s important purchases. They provide expert resources and verified reviews to help you make smarter buying decisions.           

    • National Debtline We are an independent charity, dedicated to providing free debt advice by phone and online to people across the UK.

    • Money Advice Service - The Money Advice Service offers advice on money management, debt, pensions and other money related challenges.                                                                                                                                                                               

                     

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    Housing Services:

    • Street Support - (Self-Refer) Street Support Network works online and offline, connecting and supporting local people and organisations to tackle homelessness. To find help or give help, please click here.  
    • Care and support logoRiverside -We are uniquely placed to provide innovative and flexible care and support solutions that provide exceptional value to commissioning authorities, clients and communities. Provides support to tenants who may be at risk of losing tenancy due to mental health issues (Cambridge)(need referral).

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    Employment Services:

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    Emergency Services Staff Support:

    • NHS in Mind - Online - 'NHS in Mind' is a free platform containing 8 easy-to-access, short interventions to help NHS staff alleviate and combat high anxiety, panic and fatigue at this time. 

      With the staff of the ‘NHS in Mind' Slee Parrish, an experienced Senior NHS Nurse and qualified Cognitive Behavioural Hypnotherapist, together with Alex James, a Cognitive Behavioural Hypnotherapist and Mindfulness Teacher, have put together a set of free resources for members of staff to access and use to help them look after their mental health and well-being.

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    Other Services Available:

    • The Mental Health Handbook - Lifecraft created and maintains the handbook to provide support and information for people with mental health issues, their carers and mental health professionals in Cambridge. The Mental Health Handbook provides valuable information and contact details for relevant organisations on a range of areas such as advocacy, hospital services, housing, employment guidance, education, benefits advice and carers.                                                                                                                                                                                               
    • NHS Choices and One You  - Offers a range of support and advice on a range of issues from the NHS.                                                                                                                                                                                               
    • The SUN Network  - The Sun Network works with people who have accessed mental health and drug/alcohol abuse services to gather feedback, ensuring that it's members opinions are heard and involved in the decision making processes that involve their wellbeing.                                                                                                                                                                                              
    • Digital Directory for Cambridge - A downloadable guide providing details of local groups and organisations that can help all types of learners from absolute beginners to those looking to develop their existing digital skills.
                                                                                   
    • Citizens Advice Bureau - (Self-Refer) - Citizens Advice Bureau provides free and confidential advice to everyone. CAB take the time to listen to you and equip you with the information, options and support that fit your needs.      
    • Making Space - Advice and Support service for people and carers. For every person with care and support needs to have access to personalised, outcome focused services that are delivered with dignity, respect and compassion and support them to enjoy an everyday life. It's their mission to provide high quality health and social care services that are innovative, responsive and flexible to each individual’s needs and choices.

    • Mens ShedsMens Sheds - Mens Sheds work hard to inspire and support the development of as many Men’s Sheds as possible, for the benefit of men’s health and wellbeing. They are a member organisation, representing UK-based Men’s Sheds. They raise awareness of the Men’s Sheds movement and the many benefits of Shedding and they support Men’s Sheds in getting off the ground and thriving as community-driven, member-led entities. They don’t own or manage Men’s Sheds, but they champion them for miles around.                                                                     

    • Voiceability logoVoiceAbility - Everyone who contacts the Total Voice Advocacy Helpline can talk to us about what advocacy services are available to you. We will work hard to ensure you get information and the right support from advocates to meet your needs.
    • Self help books are also out there for you if you would prefer to go down the self help road. There is the option of getting books on prescription -Reading Well Books on Prescription helps you to understand and manage your health and wellbeing using self-help reading. The scheme is endorsed by health professionals and supported by public libraries. You can also try mood boosting books - Reading Well Mood-boosting Books is a national promotion of uplifting titles, including novels, poetry and non-fiction. The books are all recommended by readers and reading groups.                                                                                                                                                                                                                                                           

    • Healthwatch pboro logo
      HEalthwatch cambs logoHealthwatch Peterborough and Cambridgeshire - We are Healthwatch and we are here to help make care better.  We listen to your experiences of services and share them with those with the power to make change happen. Our Information service can help you find your way around local health and care services, including what to do if you have a complaint or a concern. This is free and confidential. Healthwatch Cambridgeshire and Healthwatch Peterborough work together as one organisation.      
    • mhfa logoMental Health First Aid We offer mental health training, including Mental Health First Aid (MHFA), a mental health skills and awareness programme. Through our training and campaigning, we equip people with the skills they need to support their own and others’ well-being. We empower people to notice the signs of mental ill health. We encourage them to break down barriers and listen in a non-judgmental way. We show them how to signpost to support for recovery.
                                                            

    • Insight logo
      Insight Healthcare
      - (Self-Refer) - Insight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.                                                                                                                                                                                                                                        

    • Camquit logoCAMQUIT - CAMQUIT is your local Cambridgeshire stop smoking service. We focus on providing advice, information and support to local people who are thinking of stopping smoking. Whether you're a young person who's started smoking relatively recently or an adult who's been smoking since childhood, our friendly team can help you start out on the road to quitting – for good.                                                                                                                                                                                                                                               
    • Cambs consultancy counselling logoCambridgeshire Consultancy in Counselling - (Self-Refer) - CCC is a mental health charity providing affordable counselling and related services to organisations and to those in the local community who either can't afford to pay market rates or wait for a GP appointment, ensuring a lack of funds is no barrier to getting help. CCC supports people with a wide variety of problems; including anxiety, depression, sexual abuse, critical or chronic illness, disability, life change and many more.                                                                                                                                                          
    • Adult learning and skills logoCambridge Adult Learning and Skills - We offer careers advice and guidance and a wide range of learning opportunities across Cambridgeshire. Our programme is for adults aged 19 years and over who want to learn for work or leisure. Learning as an adult is fun and rewarding but it can also have other advantages. Learners tell us that they have improved their health, relationships, confidence and independence.                                                                                                                                                                                                                  

    • dihiverse logoDhiverse- To provide high quality sexual health and HIV support, education and information for all. We are inclusive, caring, non-judgmental and committed to upholding our organization’s values. Through service user involvement, campaigns and collaboration we challenge stigma, prejudice and inequalities.                                                                                                                                                                                                                                     

    • Icash logoICASH (Integrated Contraception and Sexual Health Services) - iCaSH Cambridgeshire provides all aspects of sexual health, including sexually transmitted infection (STI) testing & treatment, contraception, and HIV care and treatment, available from easily accessible single locations across Cambridgeshire. Anyone can self refer to our service. The clinic is totally confidential.                                                                    

    *Some information gathered from www.nhs.uk and the services listed

    COVID-19 RESOURCES

    Covid-19 / Coronavirus Resources

    Due to Coronavirus (COVID-19), a number of services have had to make changes to how they provide support to people.  If you are currently accessing support from a service they will be in touch or please contact them for up to date information about their services.

    The First Response Service supports people experiencing a mental health crisis so if you need urgent support please call 111 and choose option 2. The First Response Service provides 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.

    You may also find the following resources useful for information and advice on how you can look after yourself and those around you...


    General advice and information:


    Managing mental health and wellbeing:


    Talking to children about Coronavirus and supporting their wellbeing:


    Guidance for Carers:


    Advice around coronavirus and education:

    NATIONAL SUPPORT

    Skip to: Bereavement, Eating Disorders, Self-Harm, Suicide, Stress, Older People, Sexual Violence, Domestic Violence, PTSD, Drug/Alcohol Abuse, Pregnancy, Social Isolation, Anxiety and/or Depression, Disability, Young People, LGBTQ, Carer, Self Help, Other

     

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    Bereavement Services:

    • Cruse Bereavement Care - Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.                                                                                                                                                                                               
    • Hope Again - Provides advice for young people after the death of someone close to them including personal stories of other young people who have been bereaved.                                                                                                                                                                                                                                                   
    • The Bereavement Advice Centre - Bereavement Advice Centre supports and advises people on what they need to do after a death.                                                                                                                                                                                               
    • Child Bereavement UKChild Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.                                                                                                                                                                                                                                                                                               
    • SANDS (Stillbirth and Neonatal Death Society) - Support for people affected by the death of a baby.                                                                                                                                                                                               
    • Child Death Helpline - A helpline for anyone affected by the death of a child of any age.                                                                                                                                                                                               
    • The Compassionate Friends - An organisation of bereaved parents, siblings and grandparents offering support and mutual understanding to others after the loss of a child, of any age, from any cause. Calls to the national telephone helpline are taken only by bereaved parents. The website includes a members’ forum for electronic communication with others similarly bereaved.                                                                                                                                                                                               
    • WAY Widowed and Young - Provides a social and support network for widows and widowers up to age of 50.                                                                                                                                                                                               
    • RoadPeace - RoadPeace is the national charity for road crash victims.                                                                                                                                                                                               
    • Survivors of Bereavement by Suicide - Survivors of Bereavement by Suicide exist to meet the needs and break the isolation experienced by those bereaved by suicide.  We are a self-help organisation and we aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other. We also strive to improve public awareness and maintain contacts with many other statutory and voluntary organisations.

                                                                                                                                                                                                    

    • Miscarriage Association - Support for people affected by miscarriage, molar pregnancy or ectopic pregnancy.                                                                                                                                                                                               
    • MINDMind is a mental health charity that offers lots of helpful advice and services for all Mental Health Challenges.                                                                                                                                                                                               
    • InsightInsight Healthcare provides talking therapies nationwide, predominantly commissioned by the NHS and local authorities, as part of the IAPT (Improving Access to Psychological Therapies) programme. Currently providing 14 free-to-access talking therapy services throughout the country, we are the largest not-for-profit provider in the country. We also provide Wellbeing at Work employee assistance programmes, which enable employers to provide their staff with access to wellbeing support through a 24-hour counselling and advice helpline, a range of resources, and a web portal.

     

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    Eating Disorder Services:

    • Beat - An Eating Disorder charity and have lots of information on their website, plus helplines for young people and adults. Eating disorders include bulimia and anorexia nervosa.                                                                                                                                                                                                                                             
    • National Centre for Eating Disorders - We believe that you have the right to have good help from someone who cares and understands. We believe that therapists who work with eating disorders deserve the best professional training to empower their work, plus ongoing clinical support. This is our mission for people with anorexia, bulimia, binge and compulsive eating, body image issues, intractable weight struggles and the people who serve them. Also has training options.                                                                                                                                                                                                                                                             
    • SEED - We are a group of ordinary people with first hand experience of eating disorders, who make a difference to those people whose lives are blighted by this devastating illness. All services can be accessed through self-referral. We provide support and services for people living in Hull East Riding and Out of Area.